I booked through this company which was very easy and straightforward. Unfortunately the flight became unavailable so I rang ( the call was quickly answered)and got through to Nikki she then found a... Ver mais
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Veja o que dizem as avaliações
Many thanks to Nathan Cole @ Galaxy Flights on our flight booking UK to IND on one of the premium airlines QR. Appreciate Nathan, as he has offered us excellent service on below most needed th... Ver mais
John was great, booked everything well. I got the etickets in good time after payment. Galaxy flights did all they promised and i git a good deal on the flight. Just a little issue on paying from mycr... Ver mais
Nelson is very committed and professional. Arranged my trip to Perth and back and even contacted me close to the departure time to advise me how to get my boarding pass
Detalhes da empresa
Escrito pela empresa
Galaxy Flights is a leading travel company operating under the brand Galaxy Travel LTD with sub-brands Galaxy Holidays and Galaxy Cruises. We are committed to delivering seamless and memorable travel experiences to our customers worldwide.
Informações de contato
2 Manor House Lane, Datchet, England, SL3 9EB , Slough, Reino Unido
- +442080444488
- support@galaxyflights.co.uk
- galaxyflights.co.uk
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
John was very patient
John was very patient all in all a good experience. I paid a deposit thrn the balance and received the e-tickets.
First class service
As usual Nelson our agent was exceptional, his attention to detail and constant availability meant that our recent 2 week holiday incorporation one week in Thailand and the other in Vietnam was excellent, a slight issue with an airport taxi which was the suppliers fault was dealt with by Nelson in a matter of minutes. He's the best. Can't wait to book with him again.
Very satisfied with Rex very very…
Very sqtisfied with Rex very very helpful
Nelson has been fantastic with…
Nelson has been fantastic with arranging my most recent holiday. He offered full assistance to the highest level and was quick to answer any queries and offer support when needed. My family have sought Nelson’s expertise for years, and he has always delivered. Fantastic client service.
Purchased 2 x Business Class Flights on…
Purchased 2 x Business Class Flights on their site - fare was stated, and invoice paid as per issued by them.
Got a WhatsApp message moments later stating you have to pay £2797 extra for luggage to ensure the flight gets issued.
Unethical selling to the highest degree.
Do not deal with them - no offers of a refund or any empathy whatsoever.
In dispute now with credit card company.
Nathan was helpful with my enquiries
Nathan was helpful with my enquiries, he was patient with me and tried to provide me with information that I needed. Especially was understanding, because I have a little baby that was crying. He was attentive towards my needs. I will definitely recommend him to family and friends. Thank you Nathan for the professional customer service that you have provided me. And especially the fact that I deal with sever anxiety you was very helpful, that made me feel at ease to communicate with you better. So he can understand my needs. Made my booking process easier to complete.
Jamie Smith was calm collected and went…
Jamie Smith was calm collected and went the extra mile. Very professional
I found Sarah extremely helpful kind…
I found Sarah extremely helpful kind and very patient to get you the best deal. Holy recommendable
John was very helpful and nice
The staff is very accommodating and…
The staff is very accommodating and convincing.
We have used Nelson for many years to…
We have used Nelson for many years to arrange our long-haul holidays, and he has never failed to impress us. We have continued to use him even when he has moved companies, which says everything about the level of service he provides.
We have just returned from a trip to Thailand and Vietnam, and once again Nelson got everything exactly right. He takes the time to understand our needs and, importantly, he listens and acts on what you ask for. Both hotels were excellent and met the high standard we wanted for our family.
On this occasion, other travel agents were able to offer the holiday slightly cheaper, but we chose to book with Nelson because sometimes it isn't just about the cost. Price is important, of course, but so are trust, reliability, personal service and knowing that someone is there when you need them.
What really sets Nelson apart is that he is there for you even while you are abroad. During our recent trip, our transfer vehicle in Vietnam was not large enough for our family and luggage. We contacted Nelson and, within minutes, he had arranged for it to be resolved.
That level of personal service and reassurance is hard to find. Nelson genuinely cares about getting things right, and we will continue to use him for many more years. If you want someone who listens, understands your requirements and actually delivers, I would highly recommend Nelson.
Good proces
Rex has been super helpful to me when researching and booking long haul flights. Finding me the best routes and prices.
The great services from galaxy flights…
The great services from galaxy flights and specially good service by Rex to book a flight for us. Thanks for your support.
Very happy with the customer service…
Very happy with the customer service and price offered for my flight to US from UK.
Rex has not only beat the price , what i was getting online but offered better fare, luggage and fkexible ticket.
Really happy with the provided options and service. Will use again for sure.
Scam set up with fish and bait approach
Will take money from your credit card before the process is completed and then try to extract further money as per other reviews, claiming the money they took initially is a mere deposit.
Rexx
Their travel service is very good and their flights and I'm Happy are also the cheapest.
I am highly impressed with the service…
I am highly impressed with the service NELSON provides not only that he is very pleasant on the phone very helpful in every aspect of his dealings. I like his work ethics always looks at the solution to help. very good performance. i wish i can find more people of his caliber in the travel industry. good Gentleman. Bless him
Dr YASH SONI
Although I had a limited budget
Although I had a limited budget, Nikki Hayes, my contact, was very helpful. She understood and tried her best to find something suitable . I Can't fault their service and confident Nikki in particular will go out of her way to help.
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