Galaxy Flights Avaliações 

213
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I booked through this company which was very easy and straightforward. Unfortunately the flight became unavailable so I rang ( the call was quickly answered)and got through to Nikki she then found a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Many thanks to Nathan Cole @ Galaxy Flights on our flight booking UK to IND on one of the premium airlines QR. Appreciate Nathan, as he has offered us excellent service on below most needed th... Ver mais

Avaliado com 5 de um total de 5 estrelas

John was great, booked everything well. I got the etickets in good time after payment. Galaxy flights did all they promised and i git a good deal on the flight. Just a little issue on paying from mycr... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nelson is very committed and professional. Arranged my trip to Perth and back and even contacted me close to the departure time to advise me how to get my boarding pass

Detalhes da empresa

  1. Agência de Viagens
  2. também em
  3. Agência de viagens de cruzeiros
  4. Site de busca de vôos

Escrito pela empresa

Galaxy Flights is a leading travel company operating under the brand Galaxy Travel LTD with sub-brands Galaxy Holidays and Galaxy Cruises. We are committed to delivering seamless and memorable travel experiences to our customers worldwide.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

213 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(213)

174 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Horrendous experience

Horrendous experience. Never got sent boarding passes and when I rang back they said u I had cancelled my flights. None of my details matched either. Asked for another £300 to reinstate flights and then proceeded to tell me I must be on drugs or drunk . Very rude and absolute scammers

26 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible experience due to misleading baggage information

The website clearly showed “1 baggage allowed,” which I reasonably assumed meant 1 check-in bag. I completed the booking, only to receive a call the next day saying the booking was stuck due to a payment error. During that call, I was also suddenly told that no check-in baggage was actually included and that I would need to pay an extra £250 for it.

When I requested to cancel—because the baggage allowance displayed was misleading—the representative immediately jumped to “bookings are non-refundable” and warned that the airline might charge cancellation fees. This made no sense, especially since the payment hadn’t even gone through and the booking clearly hadn’t been passed to the airline.

Thankfully, my payment was blocked; otherwise, I would have been stuck paying for something completely different from what was shown on the website. galaxyflights.co.uk is now firmly on my blacklist!

25 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Steve Is An Absolute Star!

We recently booked our flights to Vietnam through Galaxy Flights, and the experience was exceptional thanks to Steve. Our original travel dates were unavailable, but Steve went above and beyond to find alternative options with minimal stopover times. His persistence and attention to detail ensured we secured the perfect itinerary.

Throughout the process, Steve kept us informed and followed up regularly until everything was finalised. Without his dedication, we wouldn’t have enjoyed the incredible trip we had. Truly outstanding customer service – highly recommended!

Thank you, Steve, for making our journey stress-free and memorable!

26 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Please kindly don’t book any tickets…

Please kindly don’t book any tickets with this Galaxy flights the are big layer and scamming people. I book the flight London to Lahore originally price is £1424 for 2 peoples ticket I booked it and after they asking £1500 more total tickets £2974 this is a bull shit . Please be careful from those scammers. They are ridicules people. Be aware from them please .

24 de novembro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

Dear Mr. Waqas,

Thank you for your review. We want to look into this for you, but we’re unable to locate any booking under your name. Could you please provide your booking number so we can investigate further?

It’s also possible that your reservation was made with another company with a similar name. Once we have your booking details, we’ll be happy to check and assist you right away.

Kind regards,
Support Team (Galaxy Flights)

Avaliado com 5 de um total de 5 estrelas

I have just booked my flight tickets…

I have just booked my flight tickets with Galaxy flights and I give a fiver star to Nelson who have been very professional and good customer service.
Nice guy.
Keep it up Nelson

24 de novembro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

🌟 Thanks for the great review! 🌟

We're so grateful you took the time to share your experience, It’s wonderful to know you had a positive experience with Galaxy Flights. Your support and kind words truly motivate our team to keep reaching for the stars.

We can’t wait to assist you with your next holiday!
— The Galaxy Flights Team

Avaliado com 5 de um total de 5 estrelas

Nelson has been of great assistance…

Nelson has been of great assistance thank you.

21 de novembro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

🌟 Thanks for the great review! 🌟

We're so grateful you took the time to share your experience, It’s wonderful to know you had a positive experience with Galaxy Flights. Your support and kind words truly motivate our team to keep reaching for the stars.

We can’t wait to assist you with your next holiday!
— The Galaxy Flights Team

Avaliado com 5 de um total de 5 estrelas

Galaxy flights customee service

Victor, was extremely professional, personable and polite throughout the whole exchange.
His customer service skill was very supportive .
He provided clear advice and outlined options . Navigating thev payment was difficult on my side due to my bank having many credit checks , but he was solution focused and patient and this online booking was completed with his support. The tickets were sent promptly
I would recommend . Thankyou

14 de novembro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

🌟 Thanks for the great review! 🌟

We're so grateful you took the time to share your experience, It’s wonderful to know you had a positive experience with Galaxy Flights. Your support and kind words truly motivate our team to keep reaching for the stars.

We can’t wait to assist you with your next holiday!
— The Galaxy Flights Team

Avaliado com 5 de um total de 5 estrelas

I would defiantly recommend galaxy…

I would defiantly recommend galaxy flights to all people want to book flights, and also would like to thanks Mr Jacob who helped me with stressful situation and promised me sort out the issue. I would recommend again and if there is any issues try to talk with Jacob as he is a solution finder.
Thank you

18 de novembro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

🌟 Thanks for the great review! 🌟

We're so grateful you took the time to share your experience, It’s wonderful to know you had a positive experience with Galaxy Flights. Your support and kind words truly motivate our team to keep reaching for the stars.

We can’t wait to assist you with your next holiday!
— The Galaxy Flights Team

Avaliado com 5 de um total de 5 estrelas

i booked ticket on galaxy flight London…

i booked ticket on galaxy flight London to Ahmedabad is best experience for me smooth snd simple process one of the agent name is NELSON is the good adviser good communication. Thank you Nelson for the helping me

18 de novembro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

🌟 Thanks for the great review! 🌟

We're so grateful you took the time to share your experience, It’s wonderful to know you had a positive experience with Galaxy Flights. Your support and kind words truly motivate our team to keep reaching for the stars.

We can’t wait to assist you with your next holiday!
— The Galaxy Flights Team

Avaliado com 5 de um total de 5 estrelas

To my experience I would recommend this…

To my experience I would recommend this galaxy flights company as they find the lowest flight tickets. And as always we as customer need to talk to someone in the customer service to sort out our issues and Mr Jacob helped me to sort out my problem, Mr Jacob is solution finder and deserves the best attention in the galaxy flights.

18 de novembro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

🌟 Thanks for the great review! 🌟

We're so grateful you took the time to share your experience, It’s wonderful to know you had a positive experience with Galaxy Flights. Your support and kind words truly motivate our team to keep reaching for the stars.

We can’t wait to assist you with your next holiday!
— The Galaxy Flights Team

Avaliado com 5 de um total de 5 estrelas

First time I had a booking with Galaxy

First time I had a booking with Galaxy, Jacob was very professional, friendly and helpful. Looking forward to do booking in a future

2 de novembro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

🌟 Thanks for the great review! 🌟

We're so grateful you took the time to share your experience, It’s wonderful to know you had a positive experience with Galaxy Flights. Your support and kind words truly motivate our team to keep reaching for the stars.

We can’t wait to assist you with your next holiday!
— The Galaxy Flights Team

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful service from…

Very friendly and helpful service from Nelson

1 de novembro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

🌟 Thanks for the great review! 🌟

We're so grateful you took the time to share your experience, It’s wonderful to know you had a positive experience with Galaxy Flights. Your support and kind words truly motivate our team to keep reaching for the stars.

We can’t wait to assist you with your next holiday!
— The Galaxy Flights Team

Avaliado com 5 de um total de 5 estrelas

Hassle Free

Booked a holiday to Lanzarote with Galaxy flights, my experience was top class and hassle free. All docs received in 2 hours as promised. Well Done!

7 de outubro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

🌟 Thanks for the great review! 🌟

We're so grateful you took the time to share your experience, It’s wonderful to know you had a positive experience with Galaxy Flights. Your support and kind words truly motivate our team to keep reaching for the stars.

We can’t wait to assist you with your next holiday!
— The Galaxy Flights Team

Avaliado com 5 de um total de 5 estrelas

I booked my flights for the first time…

I booked my flights for the first time with Galaxy Flights, and I must say, Agent Max was amazing! He answered all my queries promptly, and the booking process was very easy. I received my flight tickets within an hour of booking. I highly recommend Galaxy Flights to anyone looking for a smooth and reliable booking experience!

27 de outubro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

🌟 Thanks for the great review! 🌟

We're so grateful you took the time to share your experience, It’s wonderful to know you had a positive experience with Galaxy Flights. Your support and kind words truly motivate our team to keep reaching for the stars.

We can’t wait to assist you with your next holiday!
— The Galaxy Flights Team

Avaliado com 4 de um total de 5 estrelas

Customer service

Jacob was very attentive and knowledgeable even when the situation was stressful. Would recommend. Thank you

20 de outubro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

🌟 Thanks for the great review! 🌟

We're so grateful you took the time to share your experience, It’s wonderful to know you had a positive experience with Galaxy Flights. Your support and kind words truly motivate our team to keep reaching for the stars.

We can’t wait to assist you with your next holiday!
— The Galaxy Flights Team

Avaliado com 1 de um total de 5 estrelas

I paid 150 pounds deposit for a flight…

I paid 150 pounds deposit for a flight with galaxy flights and was told I could pay the balance in October when I went to pay 400 pounds in September galaxy flights said my seat is no longer available they said if I want another flight it would cost me 1200 pounds witch I did not have i wanted my deposit back they said we cannot give me my deposit back I hope people who read this don't book with galaxy flights there are con artists there are a total disgrace

5 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Galaxy flight is not a travel agency

Galaxy flight is not a travel agency. They are group of scammers and black mailers. I don't know why govt is not taking action against them. They do fraud and blackmail every customer who unluckily entangled in their trap. Recently they got money but did not issued ticket demanding more money. They said that flight is full then you'd that they did not add taxes so I have to pay taxes. Avoid such mafia.

22 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fly with professionality at its best

Max was professional and helpful. Highly recommended.

26 de setembro de 2025
Avaliação não solicitada
logotipo da Galaxy Flights

Resposta da Galaxy Flights

🌟 Thanks for the great review! 🌟

We're so grateful you took the time to share your experience, It’s wonderful to know you had a positive experience with Galaxy Flights. Your support and kind words truly motivate our team to keep reaching for the stars.

We can’t wait to assist you with your next holiday!
— The Galaxy Flights Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais