I ordered a cover for my swing hammock which was delivered on time. But the quality was not what I was expecting. The plastic was incredibly noisy and we were not able to pull up the cords sufficie... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Three items ordered, only two received. Company not responding to emails. After posting a one star review reply received stating missing item is on its way. However have now received two more of the i... Ver mais
Excellent next day delivery service and cover fits really well. So far after 4 weeks it does the job well and keeps garden furniture protected, however there is an area on the fabric which is wearing... Ver mais
You will notice there are no positive reviews of this company from customers who have had their covers for any duration of time. Click 1 star for details. I purchased a large cover last summer. I... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
CV37 0HT, Stratford-upon-Avon, Reino Unido
- gardenfurniturecovers.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Covers are overpriced for how long they last
Premium sofa covers faded from black to grey in the first year then went brittle and started to rip in the second. Don’t expect more than a couple of summers out of these.

Resposta da Gardenfurniturecovers.com
Received my order ahead of time.
Received my order ahead of time.
Had few clarifications emailed customer services, Max replied quickly progressed my queries everything resolved within in couple of hours. Excellent service from Max and GFC.
Thank You

Resposta da Gardenfurniturecovers.com
Poor quality product and bad customer service
I see I'm not alone in my experience of poor customer service from this company. I purchased a cover that is described as Deluxe and durable, but the reality is that it's neither; it has badly faded and the material at the edges has worn away within only a few months. The company is not remotely interested in customer care and rectifying the situation so I will pursue the matter via other means. My advice, steer well clear and spend your hard earned money elsewhere.

Resposta da Gardenfurniturecovers.com
Disgrace
Disgrace - claim next day delivery and same day dispatch. Tried to order a product in time for a party, called the delivery company and they said the product did not arrive until 2 days later. Due to the weekend, the product won't arrive until at least next week and I ordered it on Wednesday.
Complete lack of customer service, I emailed them yesterday and still no response 24 hours later. No phone number to get hold of them either. False advertising and I will be reporting them.

Resposta da Gardenfurniturecovers.com
It appears that there is no customer service
The website promises “Same day dispatch, next day delivery’.
I ordered a cover which was stated to be in stock, the requirements for next day delivery were met. I received an automatically generated confirmation of the order a couple of minutes later - then silence.
There has been no dispatch confirmation and nothing to state there would be a delay. The Customer Service number was not answered.
Hidden on the Customer Service page is the instruction to wait a week. This is not “next day delivery”.
This does not live up to the promise.

Resposta da Gardenfurniturecovers.com
Appalling Behaviour on Returns
Company are refusing a refund for a cover which broke after 6 weeks of use as their warranty does not cover anything caused by 'the weather'.
After escalating with Paypal they agreed to refund the item.
They then waited until the received and signed for the item (sent at my expense) before changing their position and refusing the refund.
I've given them the opportunity to address this, and if not I'll be reporting this as fraud to the authorities.

Resposta da Gardenfurniturecovers.com
Don’t trust this company
**Not sure where my refund is that you mention below** Don’t trust this company. I placed a wrong order and messaged the customer service team to organise a re-order of the correct product and a return for the incorrect order. Delivery and return with the courier took place yet this cowboy company still have my money attached to my return and are refusing to refund. Been chasing for a refund for near on 2months and they keep fobbing me off.

Resposta da Gardenfurniturecovers.com
I am pleased with the cover !
Having chosen a seat cover from an extensive range of cover's, that would cover our two folding outdoor chair's, I was very pleased to see that A) it fitted well and B) it was of reasonably good quality. So far I am pleased with it.

Resposta da Gardenfurniturecovers.com
Poor quality cover, poor aftersales service
You will notice there are no positive reviews of this company from customers who have had their covers for any duration of time. Click 1 star for details.
I purchased a large cover last summer. It started fading from black to grey almost immediately. A year later it is covered in tears and holes as the sun has made it extremely brittle. It is simply not fit for purpose.
I should be protected by the Consumer Rights Act however Garden Furniture Covers aren't interested. Complete waste of money. I would avoid at all costs and buy from a reputable company instead.

Resposta da Gardenfurniturecovers.com
Perfect cover for the Job
Perfect cover , as described it keeps the water out and the furniture protected throughout the winter period. Good quality, good price and good service.

Resposta da Gardenfurniturecovers.com
Does as described
The cover for my new cube of garden furniture is excellent. Has kept everything really dry in recent downpours, as it should!

Resposta da Gardenfurniturecovers.com
True to description and worth the…
True to description and worth the money. Great product.

Resposta da Gardenfurniturecovers.com
The website was easy to use with…
The website was easy to use with diagrams showing the different covers available showing all the dimensions which made it easy to find the right one. Ordering and payment is quick and easy and delivery prompt although the carriers caused problems due to changing delivery at short notice and not leaving package in safe place.

Resposta da Gardenfurniturecovers.com
Garden furniture cover
I am very pleased with my garden furniture cover which has protected my furniture very well during this rainy summer. It was exactly what was needed and it was delivered on time.

Resposta da Gardenfurniturecovers.com
Ordered garden furniture table cover
Ordered garden furniture table cover, as described, measurements as stated, delivered shortly and efficiently

Resposta da Gardenfurniturecovers.com
very fast service and good size cover…
very fast service and good size cover and good quality

Resposta da Gardenfurniturecovers.com
Good value .arrived quickly
Good value .arrived quickly, quality as expected would purchase again from this supplier

Resposta da Gardenfurniturecovers.com
Quality covers
After getting a patio furniture cover from here, there was only one place to go for a BBQ cover.

Resposta da Gardenfurniturecovers.com
Excellent value and great quality
Excellent value and great quality. These covers will protect our garden furniture this winter

Resposta da Gardenfurniturecovers.com
I found the size I needed straight away…
I found the size I needed straight away and ordered it. It came promptly the next day and fitted perfectly as the draw string tightened and the cover stays put.

Resposta da Gardenfurniturecovers.com
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







