I received the fan and initially tried to assemble it myself, but I thought some parts were missing, which turned out not to be the case. It was later assembled by a professional and appears to be wor... Ver mais
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Veja o que dizem as avaliações
I got 2 of jeepas products. Grinder and a little Smooth operator iron. Very comfortable to use and handy generates adequate heat considering the size of it. Grinder work really well. Grinder is excell... Ver mais
I placed an order for two items on 12 March with next day delivery. Six weeks later, only one item has arrived (23 April), and it was delivered in damaged packaging. Customer service has been extremel... Ver mais
I bought Geepass electric blankets and 5 in 1 blender, it arrived earlier than expected. I had challenges with the 5 in 1 blender, contacted the customer service the assistant was Sreya MS, they were... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Eletrodomésticos
- Loja de Balcões
- Atacadista de Eletrodomésticos
- Empresa de Eletrônicos
- Loja de utensílios de cozinha
- Loja de aspiradores de pó
Escrito pela empresa
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Informações de contato
Reino Unido
- geepas.co.uk
4,0
Muito Bom
3 mil avaliações
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Western International (Geepas) superb customer service)
I had a small problem with my Geepas toaster but ,
"Western International"customer service were exceptional .
Everything sorted very quickly with superb interaction.
Thanks to Geepas and Western International for great service.
10 de abril de 2026
Avaliação não solicitada
Resposta da Geepas UK
Dear Customer,
Thank you for your wonderful feedback. We’re delighted to hear that you had a positive experience with our customer service and that your issue was resolved quickly.
We always aim to deliver a smooth and efficient experience, so it’s great to know our team was able to assist you promptly while providing clear and supportive communication throughout.
Your kind words mean a lot to us and motivate us to keep providing excellent service.
Kind regards,
Customer Support Team
Geepas UK
Pathetic customer service
I asked for change of product almost immediately after placing the order and informed the company that I am ready to pay the difference as the later version had a higher price, however the GEEPAS customer service insisted on sending the pervious product without making any efforts to change it as per my request. Pathetic customer service.
1 de abril de 2026
Resposta da Geepas UK
Dear Ved,
Thank you for sharing your feedback. We’re very sorry to hear about your experience, as this is not the standard of service we aim to provide.
We sincerely apologise for the inconvenience caused. As per our policy, once an order has been placed, we are unable to make changes to the item.
Please be assured that this policy is in place to ensure orders are processed and dispatched as quickly as possible.
We truly value your feedback and appreciate you bringing this matter to our attention. If there is anything further we can assist you with, please do not hesitate to contact us.
Kind regards,
Customer Support Team
Geepas UK
It’s great and worth for price compare…
It’s great and worth for price compare to any other products. It was delivered very next day itself . Thank you
4 de abril de 2026
Resposta da Geepas UK
Hi Rajendran,
Thank you for your feedback. We’re delighted to hear that you were satisfied with the quick delivery and the quality of the product.
It’s great to know that you found it to be good value for money. Your feedback motivates us to keep providing efficient service and reliable products.
Kind regards,
Customer Support Team
Geepas UK
Resposta da Geepas UK
Dear Hoorab,
Thank you for sharing your feedback. We’re very sorry to hear about your experience. This is not the standard we aim to provide our customers. We sincerely apologize for the inconvenience caused.
Upon reviewing your case, we found that one of our agents has already reached out to you with an offer for a replacement.
We kindly request that you respond to that email at your earliest convenience so we can assist you promptly and resolve this matter without further delay. Your satisfaction is our priority, and we’re here to help.
Kind regards,
Customer Support Team
Geepas UK
Happy with the item
30 de março de 2026
Resposta da Geepas UK
Dear Susan,
Thank you for your feedback. We’re delighted to hear that you are happy with our products.
It’s great to know we could meet your expectations. Feedback like yours motivates us to continue delivering quality products and excellent service.
Kind regards,
Customer Support Team
Geepas UK
Flase Promises of next day delivery
Promises next day delivery. Ordered 1 week ago, the product has not arrived yet.
8 de abril de 2026
Resposta da Geepas UK
Dear Deepak,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and sincerely apologize for the delay and inconvenience caused.
Upon reviewing your case, we found that due to the festive season, courier services experienced disruptions which impacted delivery timelines. Please note that we rely on third-party courier partners for deliveries.
We can confirm that your order has been successfully delivered.
We would like to inform you that one of our customer support agents has already contacted you via email regarding this matter and is currently awaiting your response.
We truly regret the experience. We value your feedback and appreciate you bringing this to our attention.
Kind regards,
Customer Support Team
Geepas UK
It is poor quality,not strong and the…
It is poor quality,not strong and the colour from stuff change quickly aslso effect on meet texture,I turned of very quick because of warm and high prushing!The meat squash no grinder and stocked on the machin..I tought maybe it is new and opend it but happends 4times and I am not happy at all.
2 de abril de 2026
Resposta da Geepas UK
Dear Roya,
Thank you for sharing your feedback. We are very sorry to hear about your experience with the meat grinder, as this is not the standard of quality we aim to provide.
Please note that one of our agents has already contacted you via email with a prepaid return label and full instructions to arrange your refund as quickly as possible. Kindly check your inbox, including your spam or junk folder, for this email. If you require any further assistance, please reply directly to that email, and we will be happy to help.
We truly appreciate your patience and understanding.
Kind regards,
Customer Services Team
Western International Group (UK)
Sort its warranty out
Sort its warranty out
Very difficult to register
Like most things in this life
Nothings easy is it
So no warranty???
7 de abril de 2026
Avaliação não solicitada
Resposta da Geepas UK
Dear Richard,
We’re sorry to hear that you found registering your product for warranty difficult. We completely understand that it can be frustrating.
Please kindly contact our Customer Service team, and we will be happy to assist you step by step with the registration process. We’re here to make it as easy as possible and ensure your warranty is properly activated.
We truly regret the experience. We value your feedback and appreciate you bringing this to our attention.
Kind regards,
Customer Services Team
Western International Group (UK)
Not up to the mark
Not up to the mark? Poorly assembled,I don’t like the jars at all
31 de março de 2026
Resposta da Geepas UK
Dear Ency,
Thank you for your feedback. We’re very sorry to hear that the product did not meet your expectations.
We sincerely apologize for the inconvenience caused, particularly regarding the assembly and the jars. This is not the standard we aim to deliver. Your feedback has been forwarded to our quality team for further review.
Please feel free to reach out to us directly so we can assist you further and work towards a suitable resolution. We truly value your feedback and appreciate you bringing this to our attention.
Kind regards,
Customer Support Team
Geepas UK
Very poor delivery
Very poor delivery. Yet to receive the product and 24 hrs delivery promised.
1 de abril de 2026
Resposta da Geepas UK
Dear Thomas,
Thank you for your feedback. We sincerely apologize for the delay and inconvenience caused.
Due to festive season disruptions, courier services experienced delays which impacted delivery timelines. Please note that we rely on third-party courier partners.
We are closely following your order and will ensure the delivery is completed. We truly appreciate your patience and value your feedback.
Kind regards,
Customer Support Team
Geepas UK
Its says next day delivery.
Its says next day delivery.. its been a week still waiting for the delivery.
31 de março de 2026
Resposta da Geepas UK
Dear Nijo,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and sincerely apologize for the delay and inconvenience caused.
Upon reviewing your case, we found that due to the festive season, courier services experienced disruptions which impacted delivery timelines. Please note that we rely on third-party courier partners for deliveries.
We can confirm that your order has been successfully delivered.
We truly regret the experience. We value your feedback and appreciate you bringing this to our attention.
Kind regards,
Customer Support Team
Geepas UK
Resposta da Geepas UK
Hi Kim,
Thank you for your feedback. We’re delighted to hear that you are happy with both our products and service.
It’s great to know we could meet your expectations. Feedback like yours motivates us to continue delivering quality products and excellent service.
Kind regards,
Customer Support Team
Geepas UK
Resposta da Geepas UK
Hi Ian,
Thank you for your feedback. We’re delighted to hear that you are very pleased with our products.
It’s great to know that the heater met your expectations and performed as intended. Feedback like yours motivates us to continue providing reliable, high-quality products and excellent service.
Kind regards,
Customer Support Team
Geepas UK
Just what i wanted
29 de março de 2026
Resposta da Geepas UK
Hi David,
Thank you for your feedback. We’re delighted to hear that the product was exactly what you were looking for.
It’s great to know it met your expectations perfectly. Feedback like yours motivates us to continue providing products that truly satisfy our customers.
Kind regards,
Customer Support Team
Geepas UK
Resposta da Geepas UK
Hi Thomas,
Thank you for your feedback. We’re delighted to hear that your experience with us was smooth and trouble-free.
Feedback like yours inspires us to continue delivering a seamless and reliable service.
Kind regards,
Customer Support Team
Geepas UK
Resposta da Geepas UK
Hi Nisal,
Thank you for your feedback. We’re delighted to hear that you were satisfied with the quick delivery and the quality of the product.
It’s great to know that you found it to be good value for money. Your feedback motivates us to keep providing efficient service and reliable products.
Kind regards,
Customer Support Team
Geepas UK
Resposta da Geepas UK
Hi Rajesh,
Thank you for your feedback. We’re pleased to hear that you found the product to be good value and affordable.
We’re glad it met your expectations, and feedback like yours motivates us to continue offering quality products at great prices.
Kind regards,
Customer Support Team
Geepas UK
Very efficient delivery was on time and…
Very efficient delivery was on time and products arrived sately
23 de março de 2026
Resposta da Geepas UK
Hi Inutu,
Thank you for your feedback. We’re pleased to hear that your delivery was efficient and arrived on time.
We’re glad that your products reached you safely and met your expectations. Feedback like yours encourages us to continue providing reliable delivery and quality service.
Kind regards,
Customer Support Team
Geepas UK
Good service prompt delivery.
24 de março de 2026
Resposta da Geepas UK
Hi Mrs. Jacky Knowles,
Thank you for your wonderful feedback.
We’re delighted to hear that you’re pleased with both our service and the prompt delivery. Your kind words truly mean a lot to us and encourage our team to continue delivering the best possible experience.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out, we’re always happy to help.
Kind regards,
Customer Services
Western International Group (UK)
I received the blender on time but the…
I received the blender on time but the noise is too much. Because of the noise, I can't blend to my satisfaction. Something must be done on it.
Thanks
19 de março de 2026
Resposta da Geepas UK
Hi Abraham,
Thank you for your feedback. We’re sorry to hear that the noise level of the blender has impacted your experience, and we understand how important it is for it to perform comfortably.
Please rest assured that we have shared your comments with our quality team, as feedback like yours is invaluable in helping us improve our products and services. We truly appreciate you taking the time to bring this to our attention and hope to provide a better experience in the future.
Kind regards,
Customer Support Team
Geepas UK
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