Gemstone Lights Canada Ltd. Avaliações 

3.685
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Love our Gemstone lights. You will never be disappointed in these. This company stands behind its products and has constantly made upgrades for everyone's systems. In a world where companies have chos... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

So happy with my new track lights. Best investment ever. Makes my old house look new again and radient. Wish I did it sooner. All those years of dealing with getting up on ladder in the cold and light... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de Luzes
  2. também em
  3. Loja de Iluminação

Sobre Gemstone Lights Canada Ltd.

Escrito pela empresa

Gemstone Lights is a leading provider of high-quality LED lighting products throughout North America. Our innovative lighting products are designed to create stunning visual effects and ambiance for homes, businesses, and outdoor spaces. We are dedicated to providing customers with high-quality, energy-efficient lighting solutions that are easy to use, and designed to last.

Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.

Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".

Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.685)

106 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Gemstone Lights

The quality of the product is outstanding - we are really pleased with how our lights look and the functionality of the app. Astoria Lighting in Edmonton handled the installation and were exceptional to work with. We highly recommend Gemstone and Astoria Lighting.

24 de fevereiro de 2026
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

Thank you so much for the kind words! It’s great to hear that both the system and the installation team exceeded your expectations. Thanks for the high recommendation!

Avaliado com 5 de um total de 5 estrelas

Awesome lights

Awesome lights. Great, clean installation

12 de fevereiro de 2026
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

Thank you so much for the review. We hope you continue to enjoy the lights!

Avaliado com 5 de um total de 5 estrelas

Love these lights never have to change…

Love these lights never have to change another string of lights again, fun having them all year round

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

We truly appreciate you sharing your experience! Not having put up or take down lights again is definitely great — and having them up year-round makes every season a little more exciting!

Avaliado com 5 de um total de 5 estrelas

Enjoying

Enjoying the. Lights. We got a lot of complaints.

6 de janeiro de 2026
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

Thank you for sharing! We're so glad you are enjoying the lights.

Avaliado com 4 de um total de 5 estrelas

Love the lights

Love the lights! Install went great. However, the company lost our payment so we had to cancel and replace it. We were gifted a restaurant voucher to make up for the inconvenience but the restaurant is over an hour away. I’m not sure we can make it there with this weather we’ve been getting. Nice of them though.

24 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

I like

Quick, professional, hub was installed in a good spot (garage), no wires showing.

Bright colors…I’m still playing around with different animations. So far so good

10 de fevereiro de 2026
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

Thank you so much for the feedback! Have fun exploring all the colors and animations! There are so many options to play with. If you ever have questions or want tips on different settings, we're always happy to help!

Avaliado com 5 de um total de 5 estrelas

Post-sales service is awesome

Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind storms in Calgary over the past two months and that's likely when it happened. Gemstone, the very next business day, had Cole come out and firmly re-attach that section at no charge. I am delighted with their product, it's perfect reliability and the quality of service and response. Well done Gemstone!

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

Thank you so much for your kind words! We really appreciate you taking the time to share your experience.

Those wind storms were definitely intense. We’re so glad we could get everything secured quickly for you! We’ll be sure to pass your kind comments along to Cole as well.

It means a lot to hear that you’re happy with both your system and our service. We’re always here if you ever need anything.

Avaliado com 5 de um total de 5 estrelas

The ease and professionalism of Gemstone Lighting by Nebula LED Lighting Systems

My wife and I had decided we wanted the Gemstone Lights on our house to enhance and beautify our outside lighting system. After watching the installation of the lights at my neighbors across the street and speaking with those installing them, I was thoroughly impressed with the expertise in the installers and the ease in which they were installed. We immediatley contacted Nebula Lighting and started the process for the Gemstone Lights. A contract was signed on November 26, 2025 with the promise of installation before Christmas. Knowing it was the busiest time of year due to the Holiday's, I was leary about getting the system installed on time. Low and behold I received a call on December 23rd telling me the crew was ready and will be at my home tomorrow (Christas Eve), to install the lights. On installation day the crew arrived early and in less than 4 hours had installed the Gemstone Lights to the front and partially down the sides. I was then instructed how to operate the systemvia my phone. Although I am no tech when it comes to the phones, I was instructed in the use of the Gemstone App. and my wife and I ar enjoying our new Lighting System.

29 de dezembro de 2025
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

Thank you so much for sharing! We’re so happy everything went smoothly and that you and your wife are enjoying your lights. We’ll be sure to pass your kind words along to the team! If you ever need help with the app, feel free to reach out at (888) 908-2675 or support@gemstonelights.com

Avaliado com 5 de um total de 5 estrelas

Worth it, totally worth it

I broke the installation in the two halves but if you have the ability to do it all at once, it’s worth it!

31 de janeiro de 2026
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

Thank you for sharing! We hope you continue to enjoy the lights!

Avaliado com 5 de um total de 5 estrelas

Dressed up our NEW HOME

The product was installed so when they aren't on they are pretty much invisible. When they are on they are eye catching.
The installer and Gemstone have both been good at getting me answers to questions and anything else I've needed

23 de dezembro de 2025
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

We’re so happy to hear you’re enjoying the lights and receiving the support you need. Thank you for taking the time to leave a review!

Avaliado com 5 de um total de 5 estrelas

Gemstones happiness

Very happy with the recent install of our Genstone product from Echo elec. The app is easy to use, lights are bright and look fantastic

14 de janeiro de 2026
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

Thanks so much for sharing! We’re happy to hear you’re loving your Gemstone lights and our app. We’ll be sure to pass your kind words along to the Echo Electric team!

Avaliado com 5 de um total de 5 estrelas

We had Haven Lighting install our…

We had Haven Lighting install our Gemstone track lighting at our small business. The product quality is excellent. The app is easy to use. The crew at Haven was an absolute blessing to work with. Thank you ♡♡♡

1 de agosto de 2025
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

Our pleasure! We’re so happy to hear you had an amazing experience! We’ll be sure to share your kind words with the Haven Lighting team!

Avaliado com 5 de um total de 5 estrelas

Kraun's service

The service we received from Kraun Electric was amazing. The technician was on time, cleaned up any mess and took the time to show us how to operate the lights.
The lights look wonderful and we were happy to have had them up for the holidays. Now, we are looking forward to using them for upcoming occasions.

10 de dezembro de 2025
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

Thank you for sharing! We’re so glad Kraun Electric provided great service and that you’re enjoying the lights—we’ll be sure to forward your kind words!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service!

Excellent customer service from our dealer & the installers. The lights look amazing!

8 de dezembro de 2025
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

Thank you so much! We hope you continue to enjoy the lights!

Avaliado com 4 de um total de 5 estrelas

HUB box

The only reason I say 4 stars is that the new HUB being a $300 upgrade seems rather steep...

10 de janeiro de 2026
logotipo da Gemstone Lights Canada Ltd.

Resposta da Gemstone Lights Canada Ltd.

Thanks for the honest feedback! We understand the new HUB upgrade can feel like a big investment and appreciate you sharing your thoughts. Glad you’re enjoying the lights overall!

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