Gentle Paws Supplies Avaliações 

272
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

My cat has definitely improved after one month of using the calming collar. The attacks on his sisters are greatly decreased, but he still does it occasionally. We found that Feliway didn’t work on it... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have to admit, I was very skeptical about the cat calming collars. We've tried Feliway and a variety of other pheromone products, but none of them seemed to help our cats urine marking and territo... Ver mais

Avaliado com 4 de um total de 5 estrelas

Calming cat collar, has stopped our 12 year old cat from daily urinating in numerous places around the house. Overall product is good, delivery is very slow and tracking abysmal

Avaliado com 4 de um total de 5 estrelas

Good product so far, I purchased them for my two anxious cats and have had a calming effect after a few days. Slight issue with one collar but have had excellent customer service who are sending out a... Ver mais

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

Welcome to Gentle Paws Supplies, your premier destination for top-quality cat essentials. Discover our extensive range of cat supplies, including cozy beds, comprehensive car safety kits, engaging toys, and stylish accessories. Enhance your cat's comfort and safety with our thoughtfully curated collection. At Gentle Paws Supplies, we prioritize your pet's well-being with products designed for ultimate satisfaction.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

272 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 2 semanas

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3,9

Todas as avaliações

(272)

228 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Great Cat Collar Just Be Wary Of Unwanted Subscription

I have so many mixed points that I feel the need to write about for other customers about the cat pheromone collars. First of all I have a Bengal cat and there's no doubt that the first collar I put on him has calmed him down and even made him less aggressive. This is a great thing obviously and even with his cat run outside, he seems less nervous when other cats are about.

Now what has annoyed me about this company that I saw constantly advertised on social media, is that the 'quick and insured delivery' is strange considering the product has been shipped from China and took quite a while. I kept getting a message saying 'be patient'

Another important thing that I don't think people realise, is that you may unknowingly SUBSCRIBE to receive future products from Gentle Paws Supplies. When I checked my product regarding the collars, I was informed that I had to buy at least another 2 products before ending the subscription.

My summary is the collar seems great but I don't like the compulsory subscription as well as the fact that we are lead to believe the products are provided from a local warehouse.

20 de abril de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you for your detailed feedback, we truly appreciate it.
We’re glad to hear the collar helped calm your cat and reduced aggression, that’s exactly what we aim for.

Regarding shipping, most of our orders are fulfilled from the U.S or Canada. However, due to high demand, a number of shipments were sent directly from our laboratory to avoid stock shortages. We understand the delay wasn’t ideal and are actively improving this.
About the subscription, customers have a clear choice between one-time purchase and subscription through visible buttons before adding to cart.
When a subscription is selected:

*/The delivery frequency is clearly shown (monthly, every 2 months, etc.)

*/It is labeled as a recurring charge in multiple places at checkout

*/A full paragraph explains the subscription before completing the order


That said, if anyone subscribes by mistake, we always cancel it immediately upon request, no issues.
We appreciate your honest input and will continue working on improving both transparency and delivery experience.

Avaliado com 3 de um total de 5 estrelas

It didn't quite last 30 days

It didn't quite last 30 days - my cat peed on our shower mat about 3 weeks into it

23 de abril de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

Thanks for sharing this. The collars are designed to last up to 30 days, but their duration can vary depending on exposure to factors like sun, wind, or water, which can reduce the effectiveness a bit faster.

For behaviors like peeing, it can also take a bit more time for the calming effect to fully settle in, and in some cases continuous use is needed to maintain the results.

If you’d like, feel free to share more details about your cat, we’ll be happy to help further.

Avaliado com 3 de um total de 5 estrelas

Cat collars

We have 2 siamese both 4 years old and have been neutered. One of them perfectly normal and the other one is wild and has spraying issues. We have been and will continue to use the collars. Any help or advice will be appreciated.
Thank you
Carol

20 de abril de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you for your feedback.

In some situations, especially with ongoing or multi-cat stress, it can take a bit longer for the full effect to show. Consistent use over time usually brings better results.

If you’d like, you can share a bit more about your cats and the behavior you’re seeing, and we’ll gladly guide you with more tailored advice.

Avaliado com 4 de um total de 5 estrelas

Found two stray kittens

Found two stray kittens. Got them neutered and about two days after one started peeing on my bed, blankets and rugs. Took him to the vet. They said he had cystitis but most likely behavioral issues. Great!!!I bought the wall plug ins that they recommended. He still had oopsies. Saw an advertisement for the collars so I decided to try. Well all I have to say is that he has not peed once outside of his box since he’s been wearing the collar.

22 de abril de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you so much for sharing your experience. That sounds like a stressful situation at first, and we’re really glad to hear things improved.

It’s great to know the collar helped him settle and stop peeing outside the box. Behavioral stress can take time to manage, so seeing that kind of change is very encouraging.

Wishing you and your kittens all the best going forward.

Avaliado com 5 de um total de 5 estrelas

Have significantly noticed a more…

Have significantly noticed a more gentle kitten

20 de abril de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you for your feedback, we really appreciate it.

We’re so happy to hear you’ve noticed a calmer and more gentle kitten, that’s exactly what we aim for.

Avaliado com 5 de um total de 5 estrelas

Consistent use will give results.

I’ve had really good success with these calming collars. I have 9 cats, all different ages, temperaments, habits. But they all seemed to get along until last November 2025. There was a lot of anxiety type aggression, urinating and pooping right out in the open instead of their litter boxes ( they have 10!). Little fights here and there, growling, hissing and hiding. I use Feliway ( I have 6-7 diffusers through out the house) still, but after 1 month of using these collars on my 6 problem children 🙀… they began to get back to their normal calm friendly behavior. The peeing stopped. That was the worst. So now my house smells fresh. I’m not scrubbing carpet or washing throw pillows or bedding constantly. They play with each other. They sleep together. They are all my sweet babies again. I’m going on my 4th month of the auto ship subscription and for the price it has been so worth it. The cats don’t mind the collars either, like they usually would. They are very light, soft and flexible and the scent is pleasant and not overpowering or medicinal smelling. The Gentle Paws collars gave me back my happy feline family.

18 de abril de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

Thank you so much for taking the time to share this. Reading your experience truly means a lot to us.

Managing a multi-cat household, especially with stress, aggression, and litter issues, can be very challenging, so it’s amazing to hear things improved so much. The fact that your cats are back to being calm, friendly, and close again is exactly what we hope for.

We’re really glad the collars made a difference for your home and your cats’ well-being.

Avaliado com 5 de um total de 5 estrelas

Feline cat collar to reduce stress and…

Feline cat collar to reduce stress and tension between cats has calmed all three of my cats down dramatically. One cat still has some outburst of chasing and lunging, but for the most part he has come out of his shell become more loving wants more attention. All the other cats are doing the same so this definitely helps.

15 de março de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you for your feedback.

We’re very happy to hear your cats are calmer and more relaxed overall. It’s also great to hear that one of them has become more affectionate and open, that’s a strong sign they’re feeling more at ease.

With a bit more time, the remaining outbursts can continue to improve as well.

Avaliado com 4 de um total de 5 estrelas

6 cats not by choice.

I have 6 cats (not by choice.. my house says: sucker drop them off here..and I live in the country) ages range from 17 yrs old to 1yr old, only 2 are males..My 7 yr old male is the one stressed and tinkling in the others beds... it is significantly less now and he seems way more calmer...for that I am thankful!! I have only been using them for a month and half...Hoping he eventually stops!! We shall see!! Thank you!!

16 de abril de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

Sounds like you have a beautiful, full home 🐾 With a crew that size, stress behaviours can take a bit longer to fully unwind (especially in sensitive males) but the calmer energy you're already noticing is a really promising sign. Keep going, you're doing wonderfully.

— The Gentle Paws Team

Avaliado com 5 de um total de 5 estrelas

Having used Calming collars before with…

Having used Calming collars before with marginal impact I was skeptical but after reading about Gentle Paws having additional pheromones similar to a mother cat I decided to give it a try. We are fostering a 10 year old female who just could not fully relax. After four months she wasn't unhappy with us but she wasn’t having the quality of life we wanted her to have. After a few days with her new collar she was upside down on the couch waiting for belly rubs, chatting away at meal times and nose nuzzling of her own volition. Great product!

16 de março de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

What a beautiful thing to read 🐾 Older rescues often carry so much quiet tension that it takes the right signal (something familiar, almost maternal) to finally let their guard down. Thank you for giving her that safe space, and for trusting us to be a small part of it.

— The Gentle Paws Team

Avaliado com 5 de um total de 5 estrelas

A great product

A great product. It has worked so well. NO MORE PEEING INSIDE so happy and he is so much more loving

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you so much for this 🐾 When anxiety lifts, the affection underneath always shines through, it's our favourite part of what we do. So happy to have been part of your journey.

— The Gentle Paws Team

Avaliado com 4 de um total de 5 estrelas

Bought the collars for my three cats

Bought the collars for my three cats. After two weeks, the fighting and hissing has stopped. There is still some spraying and I'm hoping the second lot of collars will work in time to stop the spraying. We will see!

14 de abril de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you so much for sharing this with us 🐾 Pheromones often work in layers, the social tension eases first, and the marking behaviours tend to settle a little later once everyone truly feels at ease. The second round should carry you right through. Wishing you and your three a peaceful home ahead.

— The Gentle Paws Team

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use, and my cat was so more relaxed after i put the collar on her. She also loved the silvervine chews.

13 de março de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

So happy to hear that 🤍

Glad it helped her relax and that she enjoyed the silvervine too. Thanks for sharing your experience, it means a lot to us!

Avaliado com 4 de um total de 5 estrelas

Didn't stop the peeing but changed personality positively

I was hoping the collar would help my Meatball stop peeing outside the litter box. It hasnt helped with that. However, he is more confident around my bully cat and is more loving towards me. Much more loving. I think it helps him overall be calmer. Hes also better with his nail trimmings. I think I will keep up with the collars. This has been much more improvement than any of those crap pheromone plug ins.

10 de março de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you for sharing this, it really means a lot 🤍
Even though it didn’t fully stop the peeing, we’re so glad to hear Meatball is calmer, more confident, and more affectionate. That’s exactly the kind of change we aim for.
If you ever want tips to help with the litter issue alongside the collar, feel free to reach out

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, easy to use and calms my anxious cat.

13 de abril de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you so much 🤍
We’re really happy to hear it’s helping your cat feel calmer. Appreciate you taking the time to share!

Avaliado com 4 de um total de 5 estrelas

The collar has really helped calm my…

The collar has really helped calm my youngest cat. She is less anxious and fewer accidents outside the litter box. She seems happier

12 de abril de 2026
Avaliação não solicitada
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Resposta da Gentle Paws Supplies

This made our day! 🐾 Fewer accidents, less anxiety, and a happier cat... That's exactly what Gentle Paws is designed for, and hearing it actually working for your little one means everything to us.

Give your girl some extra cuddles from our team. Thank you for taking the time to share this!

— The Gentle Paws Team

Avaliado com 1 de um total de 5 estrelas

I was all ready to purchase based on…

I was all ready to purchase based on the “NO HASSLE RETURN” till I read the reviews and THEN went to the actually look at the return policy which you must click TO SEE! It isn't like shown in the cute little description circle in the main advertising that promise FULL NO HASSLE RETURNS. You cannot have opened or used it in order to get a refund! Original unopened package within 30 days! It is shameful for a company to mislead people. The product is very expensive, if it really works and your a company with integrity, why mislead people?

So the company responded with a half response that ignored my concern, the page itself misleads you! You have to actually go in and read the fine print the main page does Not give specifics!!!! WHY WOULD I PAY $30 for 1 collar if your companies response to criticism is still only empty promises. Saying you’ll respond if I’m unhappy is not mean anything when you will just fall back on the 30 day guarantee that is only explained if you can find the fine print!!

10 de abril de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you for the updated review, it actually helps us clarify a few things for anyone reading.

Our return policy is linked directly on the product page, clearly accessible before any purchase is made. "No hassle" means no complicated process, and restricting returns on opened hygiene and wearable products is a widely accepted retail practice, not fine print designed to mislead.

We'd also gently note: our listing offers 2 collars, not 1, so the pricing concern you raised doesn't quite match our product. This suggests the review may be based on a misread of our page rather than a genuine experience with us.

You have never purchased or tried our product. Yet a 1-star review. We welcome honest feedback from real customers, and we stand fully behind our product for those who actually give it a chance. Our offer remains open if you ever do.

— The Gentle Paws Team

Avaliado com 5 de um total de 5 estrelas

What a difference these collars made…

What a difference these collars made with my quarrelsome kitties !!!! Life is so much better than before , I’m happy , kitties are happy !!
Thank you for a great product!

11 de abril de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you for sharing this, it means a lot.
Seeing harmony come back between cats is exactly what these collars are designed for.
Really glad your home feels peaceful again

Avaliado com 5 de um total de 5 estrelas

Best product ever

Best product ever. This collar stopped our cat from peeing inside almost immediately. I am a regular customer now for life so please never stop making this product 😊

11 de abril de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

This is amazing to hear.
Stopping that behavior so quickly is a huge relief for any cat owner.
We appreciate your trust and we’ll keep delivering the same consistency for you.

Avaliado com 5 de um total de 5 estrelas

I was very skeptical at first

I was very skeptical at first. I really didn’t think these collars would work. I have two cats that no matter what will hiss and wap each other if they are close. One has had a peeing issue for a while despite getting a clean bill of health from the vet. She is just very territorial. I really didn’t want to put them on meds, so I tried these collars. It took a couple of days and although not 100% perfect, they are so much better it is actually unbelievable. Plus they don’t mind wearing there collars which I also didn’t think they would tolerate well. I would recommend and I will be purchasing more in the future.

2 de abril de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Thank you for giving them a try despite the doubts.
Territorial behavior like that can be tough, so it’s great to hear things have improved.
It’s normal for it to take a few days, and continued use usually brings even more stability over time.

Avaliado com 1 de um total de 5 estrelas

I purchased based on the 30-day “no…

I purchased based on the 30-day “no questions asked” guarantee, but that wasn’t my experience.

The product didn’t work for my cats, and when I reached out, I was told refunds only apply if items are unopened due to “hygiene reasons.” This wasn’t clearly communicated upfront and contradicts the expectation set by their guarantee.

I followed up to resolve this and didn’t receive a response.

Just something to be aware of before purchasing.

7 de março de 2026
Avaliação não solicitada
logotipo da Gentle Paws Supplies

Resposta da Gentle Paws Supplies

Hi Tram,

Our 30-day guarantee is clearly stated and applies to unused products. Due to hygiene reasons, worn collars cannot be returned, which is standard for pet-worn items.

This is communicated in our return policy before purchase.

We also did respond to your request. If you did not receive our message, please check your spam folder or reach out again so we can assist you.

Customer Service Team
Gentle Paws Supplies

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