Germany Pension Refund Avaliações 

225
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experience with Germany Pension Refund is really good. Very professional, no need to worry of anything they take care of everything. We get all the info document,process or incase of time delay eve... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Process was extremely efficient and the team is very professional. I was nervous about using a third party company to handle that amount of money for myself and my husband, but the team was happy to h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My contact person, Johannes, was very easy to reach, and his constant updates were reassuring. This was an important aspect for me, given that I am abroad. I also highly appreciate his patience when i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Transaction with them was smooth. Correspondence with Julia was fast and clear. I’m very satisfied with their service. Thankful that there are services like these.

A empresa respondeu

Detalhes da empresa

  1. Cartório de registros

Escrito pela empresa

Germany Pension Refund is a specialized administrative service for people who worked in Germany and now live abroad: we manage German state pension (Deutsche Rentenversicherung) contribution refunds from the first eligibility check to the final payout. The service has been running since 2015 and is operated by ATLAES GmbH in Berlin. Our current retained records document more than €22 million recovered for clients since November 2022. Non-EU citizens can generally claim back the employee share of their German pension contributions once at least 24 months have passed since their last German pension contribution and they live outside the EU/EEA. The exact rules depend on your citizenship and insurance history — our free calculator checks them for you, and starting takes less than one minute. In a managed claim, we prepare the application and payment documents, identify the recommended pension office for your claim, handle the German-language communication with the authorities, and follow up until the money has actually arrived — a process designed to avoid preventable delays. Most clients complete their entire part of the process digitally, and no German bank account is required: your refund is paid through the escrow account operated by our German partner law firm, and after the agreed fee is deducted, the remaining balance is transferred to the bank account you nominate. Our fee is 9.75% of the refunded amount, capped at €2,500 including VAT, with no upfront payment and no minimum fee. No refund, no fee. Beyond the statutory refund, eligible company-pension (bAV) and VBL cash-outs can be reviewed under a separate agreement. Germany Pension Refund is a private service. We are not part of or affiliated with Deutsche Rentenversicherung or any German government authority. You may apply directly to Deutsche Rentenversicherung without using our service; the pension office charges no application fee.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

225 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(225)

140 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Germany Pension Refund - great job

Germany Pension Refund took care of everything to get my money refunded. It was a very easy, efficient and pleasant process for me. Well worth the 15% commission - I would have really struggled to do it on my own.

11 de maio de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Barbara, for your wonderful review.

We’re delighted to hear that the process was easy, efficient, and stress-free from your perspective. Taking care of the administrative work and guiding our clients through the refund process is exactly what we aim to do.

We’re especially pleased to hear that you felt the service was worthwhile and that we could save you the challenge of navigating the process on your own.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

Great service .

Great service .. Quick and prompt response.. Highly appreciate your service..

15 de abril de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Ashwin, for your kind review.

We’re very glad to hear that you found our service prompt, responsive, and helpful throughout the process. Providing clear communication and timely support to our clients is something we take great pride in.

Thank you for your appreciation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

Please I was in Germany still have a German permit of work unbeshrank

Please I was in Germany married

11 de abril de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you for your message. If you have questions regarding your German pension refund eligibility or application, please feel free to contact our team directly. We would be happy to review your situation and provide guidance.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

Frienldy and Quick Service.

Very frienldy and quick service. It was great idea to contact them for whole paperwork. Otherwise, it would be really confusing for me. But Johannes made it easy. Thanks again. 🌈
Highly recommended.

8 de abril de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Ilaha, for your wonderful review.

We’re very glad to hear that our service made the process easier and less confusing for you. Navigating the paperwork involved in a German pension refund can be challenging, so it’s great to know that Johannes was able to guide you through everything smoothly.

We’re especially pleased to hear that you found the service friendly, quick, and helpful throughout the process.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team 🌈

Avaliado com 5 de um total de 5 estrelas

Fantastic Service

Fantastic Service! I'd been wrestling with various German Bureaus for MONTHS trying to figure out what was needed for this refund, and Anna and Johannes knocked it out in record time. I highly recommend!

7 de abril de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Misha, for your fantastic review.

We’re delighted to hear that we could help bring clarity to a process that had been causing frustration for months. Navigating administrative procedures can be challenging, so it’s especially rewarding to know that Anna and Johannes were able to help resolve everything quickly and efficiently.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Johannes and team is very informative, quick respond and great communication throughout the process. I would highly recommend anyone who needs help with pension refund.

7 de abril de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Shahir, for your wonderful review.

We’re very glad to hear that you found our team informative, responsive, and communicative throughout the process. Keeping our clients informed and providing clear guidance every step of the way is exactly what we aim for.

We’re especially pleased to hear your kind words about Johannes and the team.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

Right place for your refund

Looking to get your pension fund refund, but do not know how to deal with the paperwork. This is the right place. Johannes had been very quick with filing all the paperwork as well to responses. In the end I feel happy that I landed here after browsing to all the options that I found online. Vielen Dank Johannes :)

27 de março de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Banjeet, for your wonderful review.

We’re very glad to hear that you found us after exploring different options and that we were able to make the process straightforward and stress-free for you. Helping our clients navigate the paperwork and administrative requirements with confidence is exactly what we aim for.

We’re especially pleased to hear your kind words about Johannes’ responsiveness and support throughout the process.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Vielen Dank! 😊

Avaliado com 5 de um total de 5 estrelas

Friendly and competent team

Thank you so much to the whole team. I was slightly dreading this process and not wanting to deal with all the document work. But finding the ‘German pension refund’ team really made this whole process fast and easy for me. I think the most document work I did in the entire process was scanning my documents to send it to the team 😄

The team is very friendly, responsive, helpful and supports you with any question you might have along the way.

Thank you once again!

22 de março de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Fatima, for your wonderful review.

We’re delighted to hear that we could turn a process you were dreading into a fast and easy experience. Your comment about the biggest task being scanning your documents made us smile — making the process as simple and hassle-free as possible is exactly what we aim for.

We’re especially pleased to hear that you found our team friendly, responsive, and helpful throughout your journey. Supporting our clients every step of the way and answering any questions they may have is a core part of our service.

Thank you once again for your kind words and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team 😄

Avaliado com 5 de um total de 5 estrelas

Great Service

Johannes was very fast to file my initial refund paperwork and deal with all additional documents. I was very happy with how quickly and easily I received my refund. Having had terrible experiences with bureaucracy in Germany it was a pleasure to deal with Johannes!

16 de março de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Andrea, for your wonderful review.

We’re delighted to hear that the process was quick, straightforward, and stress-free for you. Handling the paperwork and administrative requirements on behalf of our clients is exactly what we aim to do, so it’s especially rewarding to know that we could save you the frustration of dealing with bureaucracy yourself.

We’re very pleased to hear your kind words about Johannes’ responsiveness and support throughout the process.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

10/10 service!

Without a doubt the easiest and most stress free way to claim your German pension back! Johannes is a star, so friendly and patient with me while I attempted to get my documents sorted during a pandemic (first halted by lockdown and then we lost 2 months because my documents got lost in the post!) Johannes checked in with me frequently to see how we were going and to provide updates, and the refund money is promptly transferred once approved. I have already recommended this service to friends :)

11 de março de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Hannah, for your fantastic review.

We’re delighted to hear that we could make the process as easy and stress-free as possible for you, especially during such a challenging time. The pandemic created many unexpected obstacles, and having documents delayed or lost in the post certainly didn’t make things easier.

We’re especially pleased to hear your kind words about Johannes’ support, patience, and communication throughout the process. Keeping our clients informed and helping them navigate any setbacks along the way is exactly what we strive to do.

Thank you for recommending our service to your friends and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

Great Service!!!

They are friendly, reliable, and professional. Highly recommend!!

Thank you Johannes and Anna for your support.

26 de fevereiro de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Nassir, for your wonderful review.

We’re delighted to hear that you found our service friendly, reliable, and professional. Providing clear guidance and dependable support throughout the refund process is exactly what we aim for.

We’re especially pleased to hear your kind words about Johannes and Anna. Thank you for placing your trust in our team.

We truly appreciate your recommendation and your support.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

I found this service via an online…

I found this service via an online search and was hesitant at first but considered my options and moved forward. They were fantastic! Very professional, quick , knowledgeable, as well provided follow up information on the status of my refund without request. English language was perfect and had no trouble communicating with them. I highly recommend them to anyone who is considering using a 3rd party to work through the detailed requests to file a claim in Germany.

25 de fevereiro de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Barbara, for your wonderful review.

We’re especially pleased to hear that, despite your initial hesitation, you felt confident moving forward and had such a positive experience with our team. We understand that trusting a third party with an important financial matter can be a significant decision, so feedback like yours means a great deal to us.

We’re delighted to hear that you found our communication professional, responsive, and informative throughout the process. Keeping our clients updated proactively and providing clear support in English are important parts of the service we strive to deliver.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

A fantastic level of service

A fantastic level of service. I am very impressed. Johannes is a superstar in pension-refund matters. The company as a whole is a joy to deal with. Superb communication all the way. I got my refund without problems. Thank you.

12 de fevereiro de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Ade, for your fantastic review.

We’re delighted to hear that you were impressed with the service and that the entire process went smoothly from start to finish. Clear communication and reliable support throughout the refund journey are exactly what we strive to provide.

We’re especially pleased to hear your kind words about Johannes and the team. Receiving your refund without any problems is exactly the outcome we hope for every client.

Thank you for your trust, your support, and your wonderful recommendation.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

Johannes and their team are very…

Johannes and their team are very professional and nice. They have made my life so easy to get the pension fund back. Highly recommended!!!

11 de fevereiro de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, WenYi, for your wonderful review.

We’re delighted to hear that you found our team professional, friendly, and helpful throughout the process. Making the German pension refund process as simple and stress-free as possible for our clients is exactly what we aim to do.

We’re especially pleased to hear that we could make the process easy for you and help you successfully receive your refund.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

Great service from Germanypensionrefund

Johannes and team provided a great service, fast and smooth all the way till i fully refunded, I'm really appreciated that he able to answer all my questions patiently, quick response and professionally. All i can say he truely knowledgeable about German pension matters.

10 de fevereiro de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Shaun, for your wonderful review.

We’re delighted to hear that you had a smooth experience from start to finish and that our team was able to support you throughout the entire refund process. Providing clear guidance, prompt communication, and reliable support is exactly what we aim for.

We’re especially pleased to hear your kind words about Johannes’ patience, responsiveness, and knowledge of German pension matters. Helping our clients understand the process and answering their questions along the way is a very important part of what we do.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

Johannes Is Great

Johannes was assigned to me. He handled my queries in a very efficient, timely & friendly manner. Very impressive considering that information had to be recovered dating 40 years back. Highly recommended. Peter

4 de fevereiro de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Peter, for your wonderful review.

We’re very glad to hear that Johannes was able to support you efficiently, promptly, and in a friendly manner throughout the process. Cases involving records from many decades ago can be more complex, so it’s especially rewarding to know that we could help recover the information needed and move your claim forward.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

Very Helpful

Very helpful. Appropriately prompt response, would love to get in touch with them in future.

1 de fevereiro de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Amritansh, for your kind review.

We’re very glad to hear that you found our team helpful and responsive throughout the process. Providing clear support in a timely and reliable way is exactly what we aim for.

Thank you for placing your trust in our team. We’d be happy to assist you again in the future.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

Very helpful advice and prompt service

Johannes was very professional and answered all my queries very quickly. He is clearly very knowledgable about German pension matters.

22 de janeiro de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Dr. Jasmin, for your wonderful review.

We’re delighted to hear that you found the advice helpful and the service prompt and professional. Providing clear answers and helping our clients understand the German pension refund process is exactly what we aim for.

We’re especially pleased to hear your kind words about Johannes’ responsiveness and knowledge of German pension matters.

Thank you for your trust and for taking the time to share your experience.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

The most professional and clear advice about pension for expats.

Received advice about pensions as a UK expat working in Germany. Johannes was extremely clear and very professional. I will definitely be using the service in the future.

8 de janeiro de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, KL, for your wonderful review.

We’re delighted to hear that you found the advice clear, professional, and helpful. Understanding German pension rules as an expat can be challenging, so providing straightforward guidance and helping people understand their options is something we take great pride in.

We’re especially pleased to hear your kind words about Johannes’ support and professionalism.

Thank you for placing your trust in us, and we look forward to assisting you in the future should you decide to proceed with your claim.

Greetings from Berlin,
The Germany Pension Refund Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, and quick response time

6 de janeiro de 2021
Avaliação não solicitada
logotipo da Germany Pension Refund

Resposta da Germany Pension Refund

Thank you, Jonathan, for your kind review.

We’re very glad to hear that you were satisfied with our service and responsiveness. Providing clear communication and timely support is something we take great pride in.

Thank you for placing your trust in our team and for taking the time to share your experience.

Greetings from Berlin,
The Germany Pension Refund Team

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