My experience with Germany Pension Refund is really good. Very professional, no need to worry of anything they take care of everything. We get all the info document,process or incase of time delay eve... Ver mais
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Process was extremely efficient and the team is very professional. I was nervous about using a third party company to handle that amount of money for myself and my husband, but the team was happy to h... Ver mais
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My contact person, Johannes, was very easy to reach, and his constant updates were reassuring. This was an important aspect for me, given that I am abroad. I also highly appreciate his patience when i... Ver mais
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Transaction with them was smooth. Correspondence with Julia was fast and clear. I’m very satisfied with their service. Thankful that there are services like these.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Germany Pension Refund is a specialized administrative service for people who worked in Germany and now live abroad: we manage German state pension (Deutsche Rentenversicherung) contribution refunds from the first eligibility check to the final payout. The service has been running since 2015 and is operated by ATLAES GmbH in Berlin. Our current retained records document more than €22 million recovered for clients since November 2022. Non-EU citizens can generally claim back the employee share of their German pension contributions once at least 24 months have passed since their last German pension contribution and they live outside the EU/EEA. The exact rules depend on your citizenship and insurance history — our free calculator checks them for you, and starting takes less than one minute. In a managed claim, we prepare the application and payment documents, identify the recommended pension office for your claim, handle the German-language communication with the authorities, and follow up until the money has actually arrived — a process designed to avoid preventable delays. Most clients complete their entire part of the process digitally, and no German bank account is required: your refund is paid through the escrow account operated by our German partner law firm, and after the agreed fee is deducted, the remaining balance is transferred to the bank account you nominate. Our fee is 9.75% of the refunded amount, capped at €2,500 including VAT, with no upfront payment and no minimum fee. No refund, no fee. Beyond the statutory refund, eligible company-pension (bAV) and VBL cash-outs can be reviewed under a separate agreement. Germany Pension Refund is a private service. We are not part of or affiliated with Deutsche Rentenversicherung or any German government authority. You may apply directly to Deutsche Rentenversicherung without using our service; the pension office charges no application fee.
Informações de contato
Kaskelstraße 46, 10317, Berlin, Alemanha
- +49 (0) 15207134459
- refund@germanypensionrefund.com
- germanypensionrefund.com
4,9
Excelente
225 avaliações
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Was a pleasure dealing with these guys
Was a pleasure dealing with these guys. Johannes was great. They deal with the bureaucracy so you don't have to, and the funds get deposited straight into your account.
26 de outubro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Kieran, for your wonderful review.
We’re very glad to hear that you had such a positive experience and that Johannes was able to support you throughout the process. Taking care of the bureaucracy on behalf of our clients and making the refund process as straightforward as possible is exactly what we aim for.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Clarity and reactivity
Everything was clear from the beginning to the end, whenever I ask for a clarification Johannes provides a bunch of the details about the situation, thank you very much!
25 de outubro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Maqil, for your wonderful review.
We’re delighted to hear that the process was clear from beginning to end and that you always received the information and clarification you needed along the way. Providing transparent communication and detailed guidance is something we place great importance on.
We’re especially pleased to hear your kind words about Johannes’ responsiveness and support throughout the process.
Thank you for placing your trust in our team and for taking the time to share your experience.
Greetings from Berlin,
The Germany Pension Refund Team
This is very good, I hope it works
23 de outubro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Karim, for your review.
We’re glad to hear that you found our guidance helpful and that the information provided gave you confidence in the process. Our goal is always to provide clear and reliable support so our clients understand their options and next steps.
Thank you for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
I recommend Germay Pension Refund for…
I recommend Germay Pension Refund for anyone who contribution to the government pension fund in Germany and has by now left the country.
They provided a clear and honest service, were very timely to reply and from email exchanges I know they are doing the best possible to get a speedy contribution reimbursement.
It is not cheap by any mean, but I suggest evaluating the time you would spend trying to jump through the governmental hoops and balance that with the service they provide. On the flip side, I'd much prefer to have a fixed fee instead of a percentage. I am unsure how much additional work 30K EUR vs 5K eur reimbursement means. This potentially allows them more business for lower reimbursements?
All in all, great service, quality and speedy work and a very human customer service.
23 de outubro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Francis, for your thoughtful and balanced review.
We’re delighted to hear that you found our service clear, honest, responsive, and focused on achieving the best possible outcome for your claim. Providing timely communication and helping our clients navigate what can often be a complex administrative process is exactly what we aim for.
We also appreciate your candid feedback regarding our pricing structure. We understand that different clients may have different preferences, and we always value constructive feedback that helps us improve our service.
Thank you for highlighting the quality of our work and our customer service. Your recommendation and trust mean a great deal to us.
Greetings from Berlin,
The Germany Pension Refund Team
خدمه مميزه
خدمه مميزه ، وتعامل ممتاز - تم استرجاع المبالغ المستحقه بسهوله
شكرا لJohannes و Anna
22 de setembro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Rani, for your wonderful review.
We’re delighted to hear that you were satisfied with both the service and the support you received throughout the process. Making the pension refund claim as smooth and straightforward as possible for our clients is exactly what we strive for.
We’re especially pleased to hear your kind words about Johannes and Anna.
Thank you for placing your trust in our team and for taking the time to share your experience.
Greetings from Berlin,
The Germany Pension Refund Team
专业的服务，便捷、省心
Johannes 非常耐心、及时的回答我的问题，排除我的担忧。过程顺利，结果完美。这是一个正确的选择。
15 de setembro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Daniel, for your wonderful review.
We’re delighted to hear that the process was smooth, convenient, and stress-free for you. Providing clear guidance and helping our clients feel confident throughout the refund process is exactly what we aim for.
We’re especially pleased to hear your kind words about Johannes’ patience, responsiveness, and support in addressing your questions and concerns.
Thank you for placing your trust in our team and for taking the time to share your experience.
Greetings from Berlin,
The Germany Pension Refund Team
Si está bien el app
14 de setembro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Ángel, for your review.
We’re glad to hear that you had a positive experience with our service. We appreciate you taking the time to share your feedback and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Excellent service!
They solved my refund request in due time and with no complications. I highly recommend them. Many thanks to all the staff.
7 de setembro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Hernán, for your wonderful review.
We’re delighted to hear that your refund claim was completed smoothly, on time, and without complications. Providing a reliable and straightforward service for former contributors to the German pension system is exactly what we strive for.
Thank you for your recommendation and for placing your trust in our team. We truly appreciate you taking the time to share your experience.
Greetings from Berlin,
The Germany Pension Refund Team
Hello to your service you are the best…
Hello to your service you are the best
I am from Afghanistan now you are then me know about the Afghanistan state I had a duty at customs special protection unit in the Afghanistan now I am in danger please help me please
2 de setembro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you for your message. We are sorry to hear about your difficult situation.
This review page is for feedback about our German pension refund service, so we are unfortunately not the right organization to assist with immigration, asylum, or emergency protection matters. Please contact the relevant authorities, embassy, or a qualified humanitarian support organization directly.
We wish you safety and all the best.
Greetings from Berlin,
The Germany Pension Refund Team
Fantastic service and great communication
Great experience with Johannes in getting my pension refund. He was very responsive and frequently updated on the status. Highly recommand it. Really worth it!
19 de agosto de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Edjon, for your wonderful review.
We’re delighted to hear that you had a great experience with your pension refund claim and that Johannes’ communication and regular updates helped make the process smooth and straightforward.
Keeping our clients informed every step of the way and providing responsive support throughout the claim process is exactly what we strive for.
Thank you for your recommendation and for placing your trust in our team. We truly appreciate your support.
Greetings from Berlin,
The Germany Pension Refund Team
Very happy with their service 😊
3 de agosto de 2021
Resposta da Germany Pension Refund
Thank you, S Shrestha, for your kind review.
We’re delighted to hear that you were happy with our service. Knowing that we could provide a positive experience means a great deal to us.
Thank you for placing your trust in our team and for taking the time to share your feedback.
Greetings from Berlin,
The Germany Pension Refund Team 😊
Good service...
Germany Pension Refund helped me get my pension contribution refund with ease. The process was pretty simple, just a bunch of documents (scans) were required from my end and that was it. Johannes took care of everything and kept me updated of the status. Only problem ( not anything to do with the service ) was it took 4 months to get the refund and that is totally depended on the officer handling the case in German authority side. They have a flat fee of 15% which may be reasonable to some and too expensive to some, but this was the lowest and reasonable rate I could find. I'll totally recommend the service to anyone who wants to get their contribution back.
23 de julho de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Asif, for your thoughtful and detailed review.
We’re delighted to hear that the process was straightforward and that we could make claiming your pension refund as easy as possible. Our goal is to handle the administrative work on behalf of our clients while keeping them informed throughout the process, so we’re especially pleased to hear your kind words about Johannes’ support and communication.
We also appreciate you sharing your experience regarding the processing time. While the timeline ultimately depends on the responsible pension authority, we always work to keep cases moving forward as efficiently as possible and to keep our clients updated along the way.
Thank you for your recommendation and for placing your trust in our team. We truly appreciate your support.
Greetings from Berlin,
The Germany Pension Refund Team
A great and smooth experience
Great and smooth experience with Johannes in getting my pension refund. He was very responsive and frequently updated on the status. It only took less than 2 months from the point I contacted them till the approval, which, during current Covid times, can be considered phenomenally quick. Kudos to Germany Pension Refund, and thank you very much. They really saved me a lot of time. Really worth it!
6 de julho de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Susheel, for your wonderful review.
We’re delighted to hear that you had such a smooth experience and that Johannes’ responsiveness and regular updates helped make the process straightforward and stress-free.
Receiving approval in less than 2 months during the challenges of the Covid period was indeed an excellent outcome, and we’re very pleased that we could help save you time and effort throughout the process.
Thank you for your kind words, your recommendation, and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Very helpful and easy to deal with
I highly recommend Germanypensionrefund.com. I am extremely happy with the service I've received. Other companies were not willing to help me because of the relatively small amount of my pension refund but Johannes was happy to help. Johannes was very helpful and easy to deal with.
2 de julho de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Phoebe, for your wonderful review.
We’re delighted to hear that you were happy with the service you received and that Johannes was able to help make the process straightforward and stress-free.
We’re especially pleased that we could assist you even though other providers were unwilling to take on your case. We believe everyone who is entitled to a German pension refund deserves clear guidance and professional support, regardless of the refund amount.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Excellent experience with Johannes. Highly recommended!
Excellent experience with Johannes in getting my pension refund. He was very responsive and frequently updated on the status. It only took 4 months from the point I contacted them till the approval, which, during current Covid times, can be considered phenomenally quick. Kudos to Germany Pension Refund, and thank you very much!
15 de junho de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Jin Rong, for your wonderful review.
We’re delighted to hear that you had such a positive experience with your pension refund claim and that Johannes’ responsiveness and regular updates helped make the process smooth and stress-free.
Receiving approval within 4 months during the challenges of the Covid period was an excellent outcome, and we’re very pleased that we could help guide you through the process efficiently.
Thank you for your kind words, your recommendation, and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Very good thank you for all
15 de junho de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Yad, for your kind review.
We’re delighted to hear that you were happy with our service. Your appreciation means a great deal to us.
Thank you for placing your trust in our team and for taking the time to share your feedback.
Greetings from Berlin,
The Germany Pension Refund Team
Very professional and helpful
Very professional and helpful. They really saved me a lot of time and frustration in sorting out any complication.
31 de maio de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
hank you for your kind review.
We’re delighted to hear that you found our service professional and helpful. Helping our clients avoid unnecessary stress, delays, and administrative complications is exactly what we aim for.
We’re especially pleased that we could save you time and frustration throughout the process and help make your pension refund claim as straightforward as possible.
Thank you for placing your trust in our team and for taking the time to share your experience.
Greetings from Berlin,
The Germany Pension Refund Team
强烈推荐这家代理机构
强烈推荐这家代理机构。十分认真负责，回复邮件也很快。基本不需要我做任何事情，养老金也很顺利的退回来了。
26 de maio de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Li Qingchan, for your wonderful review.
We’re delighted to hear that you had such a smooth experience and that our team could make the process as simple and hassle-free as possible for you.
We’re especially pleased to hear your kind words about our responsiveness and communication. Keeping our clients informed while handling the administrative work on their behalf is exactly what we strive for.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
A break to German Bureaucracy
They are friendly, quick in action, transparent, attentive. Above all, trustworthy. A completely hassle free experience, it felt like being helped by friends. I couldn't recommend it more strongly.
21 de maio de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Telmalon, for your wonderful review.
We’re delighted to hear that you found our service friendly, transparent, responsive, and trustworthy. Making the German pension refund process as straightforward and stress-free as possible is exactly what we aim for.
Your comment about it feeling like being helped by friends means a great deal to us. We believe that personal support, clear communication, and genuine care for our clients are just as important as the administrative work itself.
Thank you for your strong recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Quick and hassle free refund
This was the most hassle free way of getting your money back from the Pension office. Worth the 15% charged. I would recommend everyone to take this route.
13 de maio de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Prayag, for your wonderful review.
We’re delighted to hear that you found the process quick, straightforward, and hassle-free. Helping our clients recover their German pension contributions without having to navigate the bureaucracy themselves is exactly what we strive for.
We especially appreciate your comment that the service was worth the investment and your willingness to recommend it to others.
Thank you for placing your trust in our team and for taking the time to share your experience.
Greetings from Berlin,
The Germany Pension Refund Team
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