My experience with Germany Pension Refund is really good. Very professional, no need to worry of anything they take care of everything. We get all the info document,process or incase of time delay eve... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Process was extremely efficient and the team is very professional. I was nervous about using a third party company to handle that amount of money for myself and my husband, but the team was happy to h... Ver mais
A empresa respondeu
My contact person, Johannes, was very easy to reach, and his constant updates were reassuring. This was an important aspect for me, given that I am abroad. I also highly appreciate his patience when i... Ver mais
A empresa respondeu
Transaction with them was smooth. Correspondence with Julia was fast and clear. I’m very satisfied with their service. Thankful that there are services like these.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Germany Pension Refund is a specialized administrative service for people who worked in Germany and now live abroad: we manage German state pension (Deutsche Rentenversicherung) contribution refunds from the first eligibility check to the final payout. The service has been running since 2015 and is operated by ATLAES GmbH in Berlin. Our current retained records document more than €22 million recovered for clients since November 2022. Non-EU citizens can generally claim back the employee share of their German pension contributions once at least 24 months have passed since their last German pension contribution and they live outside the EU/EEA. The exact rules depend on your citizenship and insurance history — our free calculator checks them for you, and starting takes less than one minute. In a managed claim, we prepare the application and payment documents, identify the recommended pension office for your claim, handle the German-language communication with the authorities, and follow up until the money has actually arrived — a process designed to avoid preventable delays. Most clients complete their entire part of the process digitally, and no German bank account is required: your refund is paid through the escrow account operated by our German partner law firm, and after the agreed fee is deducted, the remaining balance is transferred to the bank account you nominate. Our fee is 9.75% of the refunded amount, capped at €2,500 including VAT, with no upfront payment and no minimum fee. No refund, no fee. Beyond the statutory refund, eligible company-pension (bAV) and VBL cash-outs can be reviewed under a separate agreement. Germany Pension Refund is a private service. We are not part of or affiliated with Deutsche Rentenversicherung or any German government authority. You may apply directly to Deutsche Rentenversicherung without using our service; the pension office charges no application fee.
Informações de contato
Kaskelstraße 46, 10317, Berlin, Alemanha
- +49 (0) 15207134459
- refund@germanypensionrefund.com
- germanypensionrefund.com
4,9
Excelente
225 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I’m so pleasantly surprised with my…
I’m so pleasantly surprised with my experience. The refund calculator was spot on for estimating my refund. As for the process, I only had to provide the requested documentation and they handled everything else. I submitting my docs in March 2022 and received my refund in November 2022. Excellent experience. I would recommend this company to anyone. Thank you again.
13 de fevereiro de 2024
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you so much, Michele! We’re delighted to hear that your experience was so positive and that our refund calculator matched your final result so accurately.
It’s great to know the process felt simple and hands-off for you — exactly as we intend — and we’re glad everything was completed smoothly between March and November.
We truly appreciate your trust and strong recommendation. Thank you again for choosing Germany Pension Refund!
It was tension free process and…
It was tension free process and smoothly dealt by Johannes and team.
They are very genuine and transparent.
23 de maio de 2022
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Adarsh, for your kind review. We’re very glad to hear that the process was smooth and stress-free for you. Providing transparent guidance and making the German pension refund process as straightforward as possible is exactly what we aim for.
We’re especially pleased to hear your kind words about Johannes and the team. Thank you for your trust and your support.
Greetings from Berlin,
The Germany Pension Refund Team
Resposta da Germany Pension Refund
Thank you for your review. If there is anything we can assist you with regarding our service, please feel free to contact our team directly.
Greetings from Berlin,
The Germany Pension Refund Team
Rigra ,maihar,satna
21 de março de 2022
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you for your review. If there is anything we can assist you with regarding our service, please feel free to contact our team directly.
Greetings from Berlin,
The Germany Pension Refund Team
Great at getting things “unstuck”
I submitted my paperwork months ago to the refund office in Berlin but my follow-up phone calls and messages went unanswered. I hired Germany Pension Refund and within a week they got in touch with the person who was assigned my case and asked for my refund to be approved. I was told it could take up to eight weeks for my refund to be processed but the money appeared in my account three weeks later. Highly recommend!
17 de fevereiro de 2022
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Sarah, for your wonderful review. We’re very glad to hear that we were able to help move your case forward after you had been waiting for a response. While we cannot control the authorities’ processing times, we always do our best to follow up and help resolve issues when cases become stuck.
It’s especially great to hear that your refund arrived much sooner than expected after the process was back on track. Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Many thanks for Johannes
Many thanks for Johannes from Germanypensionrefund, for his patience and continuous support, the company supported me along the whole process of refunding my pension money.
The transfer is done and I am expecting it within few days.
Many Thanks.
11 de fevereiro de 2022
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Shehab, for your kind review. We’re very glad to hear that Johannes’ patience and continuous support helped you throughout the process. It’s great to know that your refund transfer has been completed and is on its way.
Thank you for placing your trust in Germany Pension Refund.
Greetings from Berlin,
The Germany Pension Refund Team
Efficient and easy to work with Team
The Team from Germany Pension refund are really excellent in their process and support.
Special thanks to Johannes and Ms. Kliem.
I received the refund in less than 3months. The instructions and document requirements are clearly communicated.
I would surely recommend this team for the Pension refund process.
Amit
11 de fevereiro de 2022
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Amit, for your wonderful review. We’re very glad to hear that you found our process and support excellent, and that the instructions and document requirements were communicated clearly throughout your claim.
We’re especially pleased to hear your kind words about Johannes and Ms. Kliem. Receiving your refund in less than 3 months is great news, and we appreciate you taking the time to share your experience.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Excellent service
Excellent service. Highly recommended!
12 de janeiro de 2022
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Luis Carlos, for your review and recommendation. We greatly appreciate your support and your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Quick and easy
My refund was processed very quickly, the whole process only took a couple of months. I would highly recommend their services for those who do not speak German, it saved a lot of time and effort on my part.
8 de janeiro de 2022
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Mikhail, for your wonderful review. We’re very glad to hear that your refund was processed quickly and that the entire process was straightforward from your perspective. Helping former employees navigate the German pension refund process without needing to deal with language barriers or complex paperwork is exactly what we aim for.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
I have contacted Germany pension fund…
I have contacted Germany pension fund for my pension refund. They are very quick and professional. They are open and very helpful. They did my filing and I received my pension fund with in 2 weeks. They have really done great job and I recommend everyone to work with them.
6 de janeiro de 2022
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Krishna, for your wonderful review. We’re very glad to hear that you found our team professional, responsive, and helpful throughout the process. It’s especially great to know that your refund was completed so quickly and that we could make the process straightforward for you.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
One of the best services I've ever experienced.
Having worked with pension refund team, I found them responsible, reliable, and most importantly committed to what they say from day one to the end of the process. I highly recommend this fantastic team to everyone who seeks to do pension refunds and is looking for a fast and reliable way to do that. Special thanks to Johannes and Anna to help me throughout this journey especially during these tough circumstances due to the Covid pandemic. This job wouldn't have been done without their support and help.
29 de dezembro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Shahrzad, for your wonderful review. We greatly appreciate your kind words and your trust in our team.
We’re especially pleased to hear that you found our service responsible, reliable, and committed from start to finish. Looking back, the COVID period created many additional challenges and delays, which makes your recognition of Johannes’ and Anna’s support even more meaningful to us.
Thank you for your recommendation and for allowing us to assist you with your pension refund journey.
Greetings from Berlin,
The Germany Pension Refund Team
This is a very impressive company
This is a very impressive company, whose interactions and instructions are clear and friendly. I started my application in November, and amazingly received my refund before Christmas, thanks to the hard work of Johannes and Anna. The weeks of assembling paperwork went very smoothly, and Johannes always answered any questions immediately and very clearly and concisely; it was more simple than I would have ever imagined. I would have likely given up had I tried to initiate the process alone. I offer highest recommendations and my thank you for an excellent service!
16 de dezembro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Paula, for your wonderful review. We greatly appreciate your kind words and your trust in our team.
We’re delighted to hear that the process was simpler than you expected and that the guidance and support from Johannes and Anna helped make everything run smoothly. Receiving your refund before Christmas was certainly a great outcome, especially during such a busy time of year.
Thank you for your recommendation and for allowing us to assist you with your pension refund journey.
Greetings from Berlin,
The Germany Pension Refund Team
Excellent Service. Highly Recommend.
I had worked for a couple of years as a student worker in Germany so my refund wasn't that big. I contacted more than one pension refund service, but most wanted a big chunk of my refund because the amount was low (almost half !). These guys were the only ones to do it for much smaller fee. Plus, the whole process was clear and easy and I got my refund in two months only !
10 de dezembro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Hassan, for your wonderful review. We greatly appreciate your kind words and your recommendation.
We’re especially pleased to hear that our service provided a fair and affordable option for your refund claim. We believe that professional support should remain accessible regardless of the refund amount, so your feedback means a great deal to us.
We’re also delighted that the process was clear, easy, and completed within just 2 months.
Thank you for placing your trust in our team and for recommending our service to others.
Greetings from Berlin,
The Germany Pension Refund Team
Unbelievably great service!
Dealing with German authorities is an unbelievable nightmare that I don't wish to my worst enemy! And yet, GermanPensionRefund makes the process so worth it! They keep you informed all the way, have your best interests in mind and are really serious people! Best money I've ever spent, as I'm sure I'd have given up if I had to deal with the German bureaucracy!
26 de novembro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Emilio, for your fantastic review. We greatly appreciate your kind words and your support.
We’re especially pleased to hear that we could make a complicated process feel worthwhile and manageable. Navigating administrative procedures can be challenging, so our goal has always been to take as much of that burden off our clients as possible while keeping them informed every step of the way.
Thank you for your trust, your recommendation, and for allowing us to assist you with your German pension refund.
Greetings from Berlin,
The Germany Pension Refund Team
Excellent service
Excellent service. They took care of the entire process for me, it was clearly explained from beginning to end, and I ended up getting my refund earlier than expected. The cost was totally worth it, I don't think I could have done this on my own at all.
13 de novembro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Rafael, for your wonderful review. We greatly appreciate your kind words and your trust in our team.
We’re delighted to hear that the process was clearly explained from beginning to end and that you received your refund earlier than expected. Making the claim process straightforward while handling the administrative work on behalf of our clients is exactly what we aim for.
Thank you for your recommendation and for allowing us to assist you with your German pension refund.
Greetings from Berlin,
The Germany Pension Refund Team
Resposta da Germany Pension Refund
Thank you, Azad, for your review and support. We’re delighted to hear that you had a positive experience with our service.
Greetings from Berlin,
The Germany Pension Refund Team
Excellent service
Excellent service. Johannes and Anna were super helpful throughout the process. I received my refund within 5 months, which is quick considering the pandemic and bureaucratic hassles.
Highly recommended
9 de novembro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
hank you, Amol, for your wonderful review.
We’re very glad to hear that Johannes and Anna were able to support you throughout the process and keep everything moving smoothly. Receiving your refund within 5 months during the pandemic was a great outcome, especially given the additional challenges and delays many authorities were facing at the time.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Great service
Great service, very professional and super fast, personalised communication!
1 de novembro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Adrian, for your wonderful review.
We’re delighted to hear that you found our service professional, fast, and personalised. Clear communication and individual support are very important to us, so it’s especially rewarding to know that this stood out during your experience.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Highly recommended
I had a very good experience from start to finish. Clear communication and expectation set out from the beginning. Shout out to Johannes who was very helpful and replied to all my emails very promptly.
Would highly recommend their services.
28 de outubro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Swakeert, for your wonderful review.
We’re very glad to hear that you had a positive experience from start to finish and that the communication and expectations were clear throughout the process. Providing transparent guidance and keeping our clients well informed are key parts of the service we strive to deliver.
We’re especially pleased to hear your kind words about Johannes’ support and responsiveness.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Absolutely amazing
Absolutely amazing. The customer service is just so quick, responsive, and helpful. I would have no problems recommending this company to anyone. They have truly stood out for me. AMAZING!!!!
27 de outubro de 2021
Avaliação não solicitada
Resposta da Germany Pension Refund
Thank you, Asmit, for your fantastic review.
We’re delighted to hear that you found our customer service quick, responsive, and helpful throughout the process. Providing timely support and making the pension refund journey as smooth as possible for our clients is exactly what we aim for.
Your recommendation means a great deal to us, and we truly appreciate your kind words and enthusiasm.
Greetings from Berlin,
The Germany Pension Refund Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.