I was sceptical about sending valuable silver through the post so used special delivery as requested to by Gerrard's. Within 24hrs it arrived at Gerrard's. 36 hrs I received my invoice detailing the a... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Good competitive rates Very easy online catalogue and process for purchase Good telephone support Order placed on 25th Oct but rcvd 15th Nov. The website stated orders will be shipped between 5-7 d... Ver mais
A empresa respondeu
Trustworthy and reliable service. I've sent them three lots of items, and each time have been dealt with professionally and courteously. A mistake I made was helpfully and thoughtfully resolved. Highl... Ver mais
A empresa respondeu
After my initial registration where I had to present all documents requested, I was taken aback when I was told to present what had already been passed. I left my purchase until a 'familiar' person c... Ver mais
Detalhes da empresa
Sobre Gerrards Bullion
Escrito pela empresa
Gerrards Bullion is a London-based precious metals dealer, reputed for trading in high-quality gold, silver and Platinum group metals . With over 50 years of experience in the market, we offer a range of services, including buying, selling, and secure storage of precious metals for investors and collectors.
Our extensive catalogue includes Gold, Silver and Platinum bullion bars, coins, such as sovereigns, Maples, Britannia and more. What makes us stand out is our commitment to quality - our precious metals are supplied brand new and direct from London Bullion Market Association (LBMA) approved manufacturers and by Royal or Government Mints . This guarantees the highest purity and quality, assuring our clients of the value they receive. All our products are universally recognizable which means they can be sold anywhere in the world.
As affiliate members of the LBMA and LPPM international trade associations, we uphold the most stringent standards in sourcing our gold and silver from official and ethical sources. Whether you are buying or selling gold bullion online directly through our website with live pricing or using our insured delivery services, or coming in store you can trust Gerrards to provide exceptional service.
Our commitment to excellence extends to our secure storage facility, which provides our clients with the peace of mind they deserve. At Gerrards, we go above and beyond to ensure that your transactions are secure, reliable, and satisfactory. We're not just a dealer, we're your partner in investment and collection. Trust Gerrards Bullion for all your precious metals needs.
Informações de contato
63 - 66 Hatton Garden, EC1N 8LE, London, Reino Unido
- 02072426521
- info@gerrardsbullion.com
- gerrardsbullion.com
4,1
Muito Bom
318 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Gerrards Bullion
Thank you for sharing your positive feedback! We're glad you had a great experience and look forward to serving you again soon
First Experience
Gerrards provide an impressive selection of products, and the ordering process was efficient and well-managed, with regular email updates following confirmation. I requested delivery on a specific date, and the order arrived precisely as scheduled. This was my first experience purchasing from Gerrards, and based on the high standard of service, I would not hesitate to order from them again.
11 de agosto de 2025
Resposta da Gerrards Bullion
Thank you for your generous feedback and for choosing Gerrards Bullion for your first purchase. We're delighted to hear you found our product selection impressive, the ordering process efficient, and our delivery punctual. Our team takes great care in keeping customers updated and meeting requested delivery dates, so it's wonderful to know this made your experience memorable. We look forward to assisting you again—thank you for your trust and recommendation.
Signing up for an account
Signing up for an account, verify the documents worked quickly after a couple of failed upload attempts. Delivery was as agreed and well informed through out the purchasing process.
14 de julho de 2025
Resposta da Gerrards Bullion
Thank you for your positive feedback! We're glad to hear that you found our account setup and document verification process straightforward, despite a few initial upload challenges. We always aim to keep our customers well informed throughout every step, and we're happy that your delivery experience met your expectations. Your trust means a lot to us, and we look forward to serving you again in the future.
Buy with confidence
Ordered item arrived on time and in excellent condition. Communication by phone and e-mail was timely.
Order Number: #10879
Order Date: 1st July 2025
1 de julho de 2025
Avaliação não solicitada
Resposta da Gerrards Bullion
Thank you for your 5-star review! We’re thrilled to hear your order arrived on time and in perfect condition. It’s great to know our communication met your expectations — we always strive to keep our customers fully informed. We appreciate your trust and look forward to serving you again.
Very easy to order and delivery was…
Very easy to order and delivery was efficient
4 de junho de 2025
First order - great service
Placed my first order and I’m very happy with my purchase and the speed of delivery - which was Royal Mail signed for next day guaranteed.
The customer service were very helpful when needed also.
13 de maio de 2025
Exceptional service
Had an issue while ordering in the evening. Dealt with Jason in the morning and my order was processed without any issues even though the price has gone up in the morning. Would highly recommend Gerrards. Thank you once again Jason and Gerrards.
10 de abril de 2025
Resposta da Gerrards Bullion
Thank you for the great review! We're happy you found our service user-friendly.
Gold review
Bought of them twice, 50 grams of gold and will be buying more in the future, so quick and smooth and great customer support, best in the game and will be nipping by to my third purchase soon at Hatton
4 de outubro de 2024
Avaliação não solicitada
Resposta da Gerrards Bullion
We really appreciate your great feedback and loyalty! Glad we could provide great support. See you again soon!
Quick and efficient service
Quick and efficient service!
Would have appreciated a capsule rather than a plastic bag to properly protect coin for the future.
Thanx !
14 de março de 2025
Resposta da Gerrards Bullion
Thanks for the feedback on our service. We appreciate the suggestion about coin protection and have noted it.
First order with Gerard’s Bullion and…
First order with Gerard’s Bullion and have been very pleased with their service. Will certainly be using the for future purchases.
25 de fevereiro de 2025
Resposta da Gerrards Bullion
Thanks for sharing your experience! We appreciate you choosing us for your first order and hope to serve you again soon.
Helpful to make it an easy process.
18 de fevereiro de 2025
Resposta da Gerrards Bullion
Thanks for the review! We're glad we could make the process easy for you.
Easy to use website
Easy to use website. Quick response and fast secure delivery.
18 de fevereiro de 2025
Resposta da Gerrards Bullion
Thank you for taking the time to leave a review!
Resposta da Gerrards Bullion
Thanks for the positive feedback! We're happy to hear our service was fast, friendly, and easy for you.
Excellent service and communication.
22 de novembro de 2024
Resposta da Gerrards Bullion
Thank you for your kind words! We appreciate your feedback
Great and responsive team
Great and responsive team. Reliable company. Easy to buy tings. If you have an accent they ask passport. The only ting it made me feel really uncomfortable.
14 de novembro de 2024
Resposta da Gerrards Bullion
Thank you for your feedback! We’re pleased to hear you had a positive experience with our team. We also appreciate your comments and will take them into consideration to improve our service. Your comfort is important to us.
Resposta da Gerrards Bullion
We’re thrilled to hear you had a great experience with our service and products. We look forward to serving you again!
A pleasure to do business with
Website was easy to navigate. I was contacted following my order via email and by phone to clarify a couple of things and Jason was efficient, friendly and polite. My order arrived as expected.
31 de outubro de 2024
Resposta da Gerrards Bullion
Thank you for the kind words. We’re glad to hear you found our website easy to navigate. We appreciate your feedback and look forward to seeing you again!
Gold Brittanias
Always use Gerrards to purchase my gold coins.
Excellent communication from them and goods always arrive when they say they will
9 de outubro de 2024
Resposta da Gerrards Bullion
We’re thrilled to hear about your positive experiences with us! Thank you for choosing Gerrards for your gold coin purchases. We appreciate your feedback and look forward to continuing to provide you with excellent service.
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