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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The sales rep cancelled and refunded all of our orders to the customers with out our authorization. We lost hundreds because of her. Stay away from them! Most customers have also complained in the pas... Ver mais

Avaliado com 1 de um total de 5 estrelas

Worst experience for a website I have ever experienced. Menu items kept just disappearing, changes didnt stick. Then to pour a little salt when I finally had enough and canceled my service I was charg... Ver mais

Avaliado com 1 de um total de 5 estrelas

Attempted to use Bento Box to get away from our current restaurant web company and the demonstrations from the sales group looks phenomenal. Our web's first revision looks like a 5 year old tried to... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is an awesome, user friendly system that allows us to update our website anytime we need to. We used to wait weeks for updates from our last company, this one is at our finger tips, allowing us t... Ver mais

Detalhes da empresa

  1. Empresa de Software
  2. Loja de Acessórios de Informática

Informação fornecida por fontes externas variadas

BentoBox empowers restaurants to own their presence, profits and relationships, directly through their website.


Informações de contato

  • 584 Broadway, Floor 4, New York, NY 10012, New York, Estados Unidos

  • getbento.com

1,8

Ruim

O TrustScore é 2 de um total de 5

80 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

BentoBox impressed us from the…

BentoBox impressed us from the beginning! Easy to get started with, the staff at BentoBox communicated perfectly with us and made the design process effortless. Everyone on the Bento team has been amazing and follows up whenever we have a question. Our site looks and functions perfectly providing us with a great customer experience. The look of the site, integrations, back-end ease of use and affordability make Bento the perfect choice for our restaurant! I highly recommend BentoBox!

2 de setembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

BentoBox is Amazing for Restaurants!

BentoBox is amazing! If you are a restaurant or food service venue they all of their features perfect for the industry. Just as important, their back office platform is intuitive so an ordinary restaurant manager can figure it out.

Their onboarding team was extremely helpful and what I valued the most was their continual follow up. In the world of restaurants, we get pulled in a million directions. They make sure you are on track (in a friendly way) to get your project/site across the finish line.

Would highly recommend.

1 de setembro de 2021
Avaliação não solicitada
logotipo da BentoBox

Resposta de BentoBox

Thank you Sean!

Avaliado com 5 de um total de 5 estrelas

The entire process was smooth from…

The entire process was smooth from start to finish. Any tweaks to the finished product were done quickly and efficiently. Changes to the website through the user portal are very easy to make. I would recommend BentoBox to anyone who is looking for a polished, well built website.

1 de setembro de 2021
Avaliação não solicitada
logotipo da BentoBox

Resposta de BentoBox

Thanks Gene!

Avaliado com 5 de um total de 5 estrelas

I had a great experience using…

I had a great experience using bentobox! Customer Service and the representatives helped me 100 percent with walking me through the process of redoing my website and how to use the back end to make any changes myself. I would most certainly recommend Bentobox to any other restaurant that wants their website built their way!

31 de agosto de 2021
Avaliação não solicitada
logotipo da BentoBox

Resposta de BentoBox

Thank you!

Avaliado com 4 de um total de 5 estrelas

Happy to work with BentoBox for the last year

We’ve been using BentoBox for about a year now and it’s been a great addition to our overall business. With takeout more prevalent these past months it has captured business we may have otherwise missed out on.
My only want is if we could have tracking to know when we have a repeat customer and how many times they have ordered. They would be a useful tool to develop. Thank you.

31 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy

We've been with this company for over a year and have nothing but high praises for their attentive service! They are always available for whatever questions we have! They have been amazing in helping us raise our website to a high level

31 de agosto de 2021
Avaliação não solicitada
logotipo da BentoBox

Resposta de BentoBox

Thank you Jan!

Avaliado com 5 de um total de 5 estrelas

We've been using BentoBox for a few…

We've been using BentoBox for a few months now and have had an incredible experience from the get go. Our website not only turned out fantastic but they also saved us money from what we were previously using. We couldn't be happier that we chose to work with them.

31 de agosto de 2021
Avaliação não solicitada
logotipo da BentoBox

Resposta de BentoBox

Thanks Joe!

Avaliado com 1 de um total de 5 estrelas

I highly don’t recommend this company

I highly don’t recommend this company. They are like scam company. Please please someone who’s interested this company, get away from this company.
They supposed to give me 200$ check and 150$ referral Amazon gift card after new contract but I didn’t receive it.
Also they don’t have their own app. It means you have to turn on their website every 30 min. The problem is that they will give you trash tablet. This tablet screen turn on only 30min after 30min you have to keep turning on, if not we will miss customers orders. What the XXX!!!!
Unprofessional company!!!!

19 de agosto de 2021
Avaliação não solicitada
logotipo da BentoBox

Resposta de BentoBox

Hi Zeno B! We've tried to reach out to you for more information, and we'd still love to get in touch to make your experience the best it can be. Email us social@getbento.com. Thanks!

Avaliado com 1 de um total de 5 estrelas

I can’t believe I have to give them a…

I can’t believe I have to give them a star. I don’t know how they’re still in business. They charged me for two months ($400) while they were “designing” my website. When they finally delivered the design, it was horrific. I can’t even begin to explain how terrible of a job they did. I immediately asked for a refund and they stopped responding. This is a disgusting company taking advantage of small business owners. Charging them for undelivered services.

12 de agosto de 2021
Avaliação não solicitada
logotipo da BentoBox

Resposta de BentoBox

Thanks for talking with our team about your concern. We wish you success in the future. All The Best, BentoBox

Avaliado com 1 de um total de 5 estrelas

Corporate Policy?

Corporate Policy?

I tried to schedule a technical demo for myself since I handle the nuts and bolts of a restaurant's online presence and another user interface demo for my client who owns the restaurant. I was told that they have a 1-demo policy. I explained that my client is very busy (like filming a television show busy), but has entrusted me to work out the feasibility of migrating to a new online platform. They still said no. I then asked if I could get the salesperson's contact info to help schedule a joint demo. I was told they don't send out emails and that he would call me back in a week.

Bentobox literally just lost an easy customer.

12 de agosto de 2021
Avaliação não solicitada
logotipo da BentoBox

Resposta de BentoBox

Thanks for talking with our team about your concern. We wish you success in the future. All The Best, BentoBox

Avaliado com 1 de um total de 5 estrelas

Don’t do business with this company as…

Don’t do business with this company as there is really no worthwhile value offered for the high dollars spent monthly.
They make a website for ur business but u don’t own or control it...in fact they use that against u..they charge $199/month or 119/month for hosting which is basically $25 or so everywhere else...waste of money, maybe was good when world was not that internet savvy like today...all ur money basically provides employment to their people....u really insulting your intelligence if u choose to work with them...bet this company is not gonna be around too long until they make dramatic changes....feel bad for folks who invested millions in this half baked idea of a company....

7 de agosto de 2021
Avaliação não solicitada
logotipo da BentoBox

Resposta de BentoBox

Hi Al, we recognize your frustration and are very sorry for that. We would love the opportunity to work with you in the future, but unfortunately we cannot change our pricing structure. Thanks for understanding,

Avaliado com 1 de um total de 5 estrelas

Don’t do it

Don’t do it. They will just waste your money..

23 de julho de 2021
Avaliação não solicitada
logotipo da BentoBox

Resposta de BentoBox

Hi Jorge! We've tried to reach out to you for more information, and we'd still love to get in touch to make your experience the best it can be. Email us social@getbento.com. Thanks!

Avaliado com 1 de um total de 5 estrelas

where is the accountability with…

where is the accountability with BentoBox? Why can't the customer contact the delivery service? There doesn't seem to be a way for BentoBox to be held accountable for the delivery service itself. Instead, the app directs the customer to contact the restaurant for status.

20 de junho de 2021
Avaliação não solicitada
logotipo da BentoBox

Resposta de BentoBox

Hi K.Skelton! We've tried to reach out to you for more information, and we'd still love to get in touch to make your experience the best it can be. Email us social@getbento.com. Thanks!

Avaliado com 5 de um total de 5 estrelas

BentoBox is the perfect service!

BentoBox is the perfect service for Restaurants small and big. We use them for TWO of our places, and could not be happier! Their customer service is the best and their product is basically seamless at this point. Would 100% recommend it for any small business trying to find their foothold digitally.

16 de abril de 2021
Avaliação não solicitada

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