Have been buying from this company for years and have had no issues with them until recently received my product melted from heat, they immediately responded to my email and even thou I purchase thru... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
This is an amazing company ! The costumer service might be the best one I’ve ever experienced. So much variety on products and fully transparent with ingredients and testing !
I have been a loyal Happy Hemp customer for years. While I’ve occasionally tried other companies hoping to save a little money, the product quality elsewhere simply doesn't compare. Happy Hemp is co... Ver mais
Terrible customer service. I ordered 30 gummies . I got a package a 6 stronger gummies, forcing me to cut each piece into 5 small sections. ( the pieces were too small to get 5 pieces). Customer serv... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Happy Hemp, we firmly believe that purer is better, which is why all of our oils and concentrates are packaged in their purest form. Produced in the USA using nothing but the finest quality ingredients, our CBD products are all proven to be as potent as possible.
Informações de contato
7101 E 38th St. Unit 7154 , 74145, TULSA, Estados Unidos
- 1-866-941-5028
- support@happyhemp.com
- gethappyhemp.com
4,3
Excelente
421 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Would like the small one replaced it’s…
Would like the small one replaced it’s wet and the paper part to keep
It dry is heavily stained gonna throw away was to be a gift and can’t give it like this
22 de outubro de 2025
Resposta da Happy Hemp - CBD Gummies & Edibles
Hi Helen,
Thank you for sharing your feedback! We’re truly sorry to hear that your item arrived in less-than-perfect condition, especially since it was meant to be a gift. That’s definitely not the experience we want for any of our customers.
We’ve already reached out to you via email to gather a few details so we can help replace the damaged item right away. In some cases, issues like this can happen during transit or due to packaging shifts while the order is in shipment.
If you haven’t received our email, please don’t hesitate to get in touch with us directly at support@gethappyhemp.com. We’re always one call or message away and more than happy to make this right for you.
-Happy Hemp Team
The customer service is outstanding
The customer service is outstanding! I hardly ever say those words. I have a questions and they were answered quickly and promptly! All products I have received are great and as described.
21 de outubro de 2025
Nighttime gummies are great and an…
Nighttime gummies are great and an alternative to additive drugs.
1 de maio de 2025
Resposta da Happy Hemp - CBD Gummies & Edibles
Hi Carol,
We’re so sorry to hear about the trouble opening the jar! That’s definitely not the experience we want for our customers. We appreciate your feedback and would love to make this right.
Please reach out to us directly at support@gethappyhemp.com so our team can assist you right away.
Thank you for your support and for sharing your experience, we truly appreciate it!
– The Happy Hemp Team 🌿
Customer service and shipping is always…
Customer service and shipping is always great
22 de outubro de 2025
Sour bear gummies are my favorite
Sour bear gummies are my favorite, i sleep so much better since I started taking them at night for over 2 years now. They also taste amazing.
18 de outubro de 2025
I'm loving it
I'm loving it. Wish I could afford more. I've been a smoker since I was 18. I'm 64 now and lost my husband 5 years ago. So I'm now on a very tight budget. Can't afford the smoke anymore but need to get thru the long lonely days and nights. These tasty little delights helps very much. I could use a senior discount. 😆 Thanks 👍
3 de outubro de 2025
Resposta da Happy Hemp - CBD Gummies & Edibles
Hi Donna,
Thank you so much for your kind words and for sharing your story with us, it truly means a lot. 💛
We’re so glad our gummies have brought you a bit of comfort and calm through the days and nights.
We completely understand the challenges of staying within a budget, and we truly appreciate you being part of the Happy Hemp family.
Keep an eye out for our email newsletters and seasonal promos, we love showing appreciation to our amazing customers through special sales and giveaways.
Wishing you peace, comfort, and plenty of sweet relief.
— The Happy Hemp Team 🌿
Problem addressed
I was refused my store credit and my points and charged full price for my order even though I chose to use them.
After losing the shipment that I was charged full price for, and many emails back & forth, a replacement shipment was sent out. It finally arrived today, Nov. 3rd.
Thank you for the attention to this matter.
24 de outubro de 2025
Resposta da Happy Hemp - CBD Gummies & Edibles
Hi Shawna,
Thank you so much for the update, we’re truly glad to hear your replacement shipment arrived safely!
We sincerely apologize again for the earlier inconvenience with your store credit and points not being applied as expected. We appreciate your patience and understanding while we worked through the issue and got your order successfully delivered.
We really value you as part of the Happy Hemp community and thank you again for your time and kindness throughout this process. 💛
— The Happy Hemp Team 🌿
Shipping error easily resolved
UPS claimed that I rejected the package but I never received it. Happy Hemp was great and reshipped the item as soon as I reached out. I have been using them for 10 years and will continue to do so.
30 de setembro de 2025
I placed my first order the other day
I placed my first order the other day. The website doesn't say how many gummies are in a jar. It was $26 and I only received 5 gummies. What a rip-off.
Maybe happyhemp should review its own website. Some of the gummies do indeed show the number, but many don't. If I had known they were charging $26 for 5 gummies, I never would have made the purchase.
15 de outubro de 2025
Resposta da Happy Hemp - CBD Gummies & Edibles
Hi Richard,
We’re really sorry for the confusion, and we completely understand your concern. 💛
You can find the gummy count listed under “Strengths Available” on the product page. However, we see how this might not be very clear at first glance, thank you for pointing it out!
We’re already reviewing our page layout to make this information easier to spot for future customers. We truly appreciate your feedback, it helps us improve the experience for everyone.
If you’d like, our team can also review your order details to make sure you got exactly what you ordered, please reach out to support@gethappyhemp.com and we’ll be happy to help right away.
— The Happy Hemp Team 🌿
Products are very good
Products are very good. Timely delivery is cause for concern.
2 de outubro de 2025
Resposta da Happy Hemp - CBD Gummies & Edibles
Hi Randy,
Thank you so much for your kind words, we’re thrilled to hear you’re enjoying our products!
We’re sorry to hear about the delivery delay and completely understand your concern. While shipping times can occasionally vary depending on the courier, we’re actively working with our carriers to help ensure orders arrive as quickly and smoothly as possible.
We truly appreciate your feedback and your patience, it helps us keep improving your Happy Hemp experience. 💛
— The Happy Hemp Team 🌿
The transaction was prompt and correct…
The transaction was prompt and correct and in the mail. Great service
1 de outubro de 2025
My package has not arrived
My package has not arrived.
I made the purchase on 10/14 and tomorrow is 10/24...10 days.
If it does not arrive by Friday I will cancel this order and get it from another vendor.
15 de outubro de 2025
Resposta da Happy Hemp - CBD Gummies & Edibles
Hi Michael,
We’re so sorry for the delay, we completely understand how frustrating it is to wait longer than expected. 💛
As soon as you reached out on October 20, our team immediately filed a search request with USPS to locate your package. While their investigation can take up to three business days, we’ve been actively following up for updates.
Since we value you as a customer, we’ve already gone ahead and processed a replacement order with expedited shipping so you won’t have to wait any longer. You may check your email for updates, we’ve been following up there as well and have sent your new tracking details.
We truly appreciate your patience and understanding, this delay was on USPS’s end, but please rest assured we’re doing everything possible to make it right.
— The Happy Hemp Team 🌿
Awesome CBD gummy worms!
The gummies were well packaged and tasted awesome! The worms helped with sleep and stress.
15 de outubro de 2025
I signed up for monthly subscription…
I signed up for monthly subscription and did not get the price I was given in signing up. It was supposed to be $ 44.50 or so per month
15 de outubro de 2025
Resposta da Happy Hemp - CBD Gummies & Edibles
Hi Lawrence,
Thank you for your feedback and for being part of our Happy Hemp family! 💛
We’ve double-checked your subscription order, and the current monthly price is $59.49/month, which already includes a 15% discount from the original one-time purchase price of $69.99. This also comes with free shipping each month.
The subscription price should be clearly displayed when adding the item to your cart. However, if you were shown a different price during sign-up, please don’t hesitate to send us a screenshot of what you’re seeing to support@gethappyhemp.com, and we’ll be happy to review it and adjust your pricing right away if there’s any error on our end.
We truly appreciate you bringing this to our attention and for giving us the opportunity to make it right.
— The Happy Hemp Team 🌿
Great Cbd Salve w/Arnica; Slow shipping
The product I purchased, CBD Muscle Salve w/Arnica, 1000 mg, is fantastic. It went to work immediately after rubbing the salve into my back, and the pain was gone for hours after less than 10 minutes had passed. Customer service is generally good, too, but shipping was REALLY slow. It took 11 days to get the jar from OK to VT.
11 de outubro de 2025
Resposta da Happy Hemp - CBD Gummies & Edibles
Hi John,
We’re so happy to hear that you’re loving our product and that it’s bringing you real relief, that’s exactly what we love to hear!
We completely understand your concern about the shipping time. While we always aim for quick delivery, sometimes transit delays can occur once the package is in the hands of the carrier. No worries though, we’re actively working with our carriers to help ensure orders arrive as quickly and smoothly as possible. That said, we truly appreciate your patience and feedback, it helps us improve.
Thank you again for your support and for being part of the Happy Hemp family!
— The Happy Hemp Team 🌿
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.