Where is customer service?
I ordered quite a few items from this website for our oldest kiddo who has struggled to find athletic clothing or swimwear that works for our non binary kiddo. The items we did receive seemed like good quality - though sizing is not consistent. We were missing an item from our order and I emailed two times to try and get help - the first message went unanswered and the second was incomplete. I am not sure if AI does the email responding, but it seems so. We never did get a response about our missing item from the order. We also found that even if tags are attached you can not return clothing that does not fit in person once received. You can only exchange items - though their website implies differently. Customer service is slow and unhelpful.