SCAMMERS, fraud billing department doesn’t let you cancel, there support seems to have a laugh at this, rude,
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Veja o que dizem as avaliações
We had a connectivity issue with the bridge and got onto Notion who immediately sent out a new one. It's all working well now 👌 Why wouldn't anybody want these great gadgets in your home as a pot... Ver mais
A empresa respondeu
Install was easy but after 1 day it stopped working Says ops invalid username or password Retried with correct password and email still same issue Reinstalled now it says bridge is taken by ano... Ver mais
A empresa respondeu
Potentially useful technology. I initially found that sensors monitoring doors generate a huge number of false warnings if a door is left ajar - no issues when it is fully closed or open. It is use... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Protect what you love with Notion. Monitor your home, apartment, vacation property, or small business with a single sensor, no matter where you are.
Informações de contato
1624 Market Street Ste 300, 80202, Denver, Estados Unidos
- (877) 668-4660
- marketing@getnotion.com
- getnotion.com
3,1
Bom
562 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to Install
5 de abril de 2023
I had a water leak and sensor never…
I had a water leak and sensor never alarmed
Caused mold growth and expensive repair
I don’t think Notion works as advertised for
28 de março de 2023
Resposta da Notion
Hi there,
Thanks for your review. I'm sorry to hear about the trouble with your leak detector sensor!
Our team reviewed your system. We found that there might be some conflicting tasks on your sensors; a couple of them include the door task plus the leak task. Generally the sensor needs to "feel" what it's detecting, to accurately detect a water leak the pins on the back of the sensor need to get wet for a couple seconds. It's possible that a sensor can get wet and detect water even if it's attached to a door, but that would be a unique scenario.
Our team will be in touch with a direct email to learn more. We want to make sure that your Notion system is operating as expected to the best of our ability.
Best,
Julian @ Notion Support
It's really not helpful to me.
I turned off my phone notification because of continued alarming(garage door opened)
28 de março de 2023
Resposta da Notion
Hi Ariyappal,
Thanks for your review. I'm sorry to hear that the alerts have not been valuable to you!
Our team may be able to offer some advice to optimize settings and reduce any extra alerts that you may be receiving. For example, you can take advantage of home/away mode switching and then set your sensor so that it doesn't alert you when you are home.
Please feel free to reach out to us at Support@GetNotion.com and we will be happy to assist however we can.
It works great
It works great. I got some water on the floor around that area when I was cleaning and it let me know.
28 de março de 2023
Super easy install
Super easy install, choice of sensor setup and monitoring. Water detection, temperature, smoke alarm monitoring, garage door monitor, open door/window detection these sensors can check them all! I’ve ordered several of these for complete home monitoring and crisis avoidance!
27 de fevereiro de 2023
Resposta da Notion
Hello Joel. Thank you for such wonderful feedback. We are happy to hear our system was super easy to install for you. Please let us know if anything ever comes up we can assist you with. We are always happy to help.
Love it
Love it. I love being notified when my door is opened downstairs eg. Makes me feel much safer.
2 de abril de 2023
I constantly shows door have been…
I constantly shows door have been opened for hours , but they are closed. Can’t trust it!
24 de março de 2023
Resposta da Notion
Hi Connie,
Thanks for your review. I'm sorry to hear that your system has been less-than-reliable! To troubleshoot, I recommend re-syncing your sensor to get it back on track. In the app, click on the effected sensor door task, then click on "Settings" and click "Sync Door Task."
Otherwise I'll follow up with a separate email in case you need additional assistance directly.
Best,
Julian @ Notion
Only open/close sensor is reliable!
Frequent false alarms about rising temperature! I have left the aircon on and measured the temperature with a reliable termometer. Can you believe the temperature in my garage/kitchen has gone above 85 degrees when the aircon is open, and other thermometers never go beyond 45 degrees?
29 de março de 2023
Resposta da Notion
Hello Mohsen. Thank you for taking the time to provide us with some feedback. As far as the issue you are experiencing with the temperature task we will be in touch to assist you. We are always happy to help and will make sure we get this issue resolved. Talk to you soon.
I have four Notion devices. Love them
I have four Notion devices. Two monitor smoke and two monitor leaks. I love them and feel much safer knowing that I will receive an alert well before the fire department even gets a call.
23 de fevereiro de 2023
Resposta da Notion
Hello Jeffery. Thank you for taking the time to provide us with such great feedback. We are happy to hear you are loving the Notion system. Please let us know if anything ever comes up we can assist you with. We are always happy to help. Cheers.
Awesome System
Notion a super way to protect your home and family. The leak detection is important as well as all entryway. Easy install for sure. I’m 80 years old and took me a total of 30 minutes to install 9 sensors.
23 de fevereiro de 2023
Great product with very minor issues.
22 de março de 2023
Resposta da Notion
Hi Daniel,
Thanks for your kind feedback! Our team is dedicated to making sure that anyone using Notion has the best experience possible. If you are experiencing any issues with your system please feel free to reach out to us at Support@getnotion.com (mailto:Support@getnotion.com). We will be happy to help out there.
Best,
Julian @ Notion Support
Not good
Install was easy but after 1 day it stopped working
Says ops invalid username or password
Retried with correct password and email still same issue
Reinstalled now it says bridge is taken by another system
Notion wont respond to any emails
Bad customer service. Buggy system
Dont waste your time
28 de março de 2023
Avaliação não solicitada
Resposta da Notion
Hi Doppel,
Thanks for your review. I'm sorry to hear that your experience hasn't lived up to your expectations so far! Our team is constantly working on updates and improvements to Notion and your feedback is critical to informing our product roadmap.
Our team will be happy to sort out any issues you're having with your account log in information. I understand you may have tried to contact us already, I'm sorry if we've missed your message. If you're willing to give it another shot. Please send us an email to support@getnotion.com and we can take care of you there. Alternatively you could call us at (877)668-4660, Monday through Friday 8AM - 6 PM.
Absolute trash
Total waste of time. The app constantly signs you out, so the whole notification/alarm function is entirely useless. And although it lets you set it up as though you won’t receive certain notifications while you’re at home, whenever you are logged in, you’ll still get an alert every time you open a door. Live with another human person? Yeah. It won’t recognise that they’re one of the people meant to be in the house (their phone, anyway), and not alert you every time they open the door, despite your settings. The whole system is complete trash. Don’t waste your time.
22 de março de 2023
Resposta da Notion
Thank you for taking the time to share your feedback with us, Chantelle. Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. We sincerely apologize about the issues you experienced, and we hope to make this right. We’ll be reaching out to you personally in the next 24 hours to touch bases.
Best price around
Easy to talk to, great price love that I can ring and not be hanging on the phone for a long time
9 de fevereiro de 2023
Resposta da Notion
Hi Indy. Thank you for taking the time to provide us with some great feedback. We are happy to hear we were able to support you in a timely and efficient manner. Please let us know if anything ever comes up we can assist you with. Cheers!
Highly recommend great service
Answered all my questions
Person I Spoke to was very professional.
The unit was so easy to install and the monitoring is great.
18 de março de 2023
Resposta da Notion
Thank you so much for your amazing review, Jane! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team here at Notion receives your feedback – they’ll be thrilled to hear your kind words. Cheers!
Easy to install and use
4 de março de 2023
Resposta da Notion
Thanks so much for the positive feedback, Lyndal! We’re thrilled to hear you’re enjoying your Notion System, and we greatly appreciate you taking the time to share your rating. Have a wonderful day!
This product is really bad
This product is really bad, the signal drops off and it's almost impossible to reconnect, it's a waste of money and time. YOU LITTERALLY HAVE TO RECONNECT IT EVERY DAY. ITS A ZERO STAR FOR ME.
9 de março de 2023
Resposta da Notion
Thank you for taking the time to give us a review, John. We take customer feedback to heart and would love to learn more about your experience so we can improve our services. We’ll be reaching out to you personally via email to touch bases. We want to learn more about what happened and how we can make things right.
Bridge issue
We had a connectivity issue with the bridge and got onto Notion who immediately sent out a new one.
It's all working well now 👌
Why wouldn't anybody want these great gadgets in your home as a potential pre-warning against issues that may occur 🤔
So not only are they doing a great little job, but saving you money on your insurance, I'm very happy with Honey and Notion
2 de março de 2023
Resposta da Notion
Hi Isabel! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team here at Notion receives your feedback – they’ll be thrilled to hear your kind words. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. Enjoy your day!
Easy to set up and works exactly how…
Easy to set up and works exactly how they are meant to
2 de março de 2023
Resposta da Notion
Thanks so much for the positive feedback, Caron! We’re thrilled to hear you’re enjoying your Notion System, and we greatly appreciate you taking the time to share your rating. Have an amazing day!
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