Getpotted.com Avaliações 2.701

O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I wouldn't normally give 5 stars for a delivery that went wrong. But the issue was resolved so quickly and easily that I must give full credit where it's due. I ordered a 60cm planter but a 80cm one... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service. Ordered 2 garden planters to be delivered to Northern Ireland, arrived very quickly by DPD perfectly packaged in tough cardboard boxes with foam padding in all corners. Very happy with... Ver mais

Avaliado com 5 de um total de 5 estrelas

The artificial tree arrived well packaged and well within the timeframe given. It looks very realistic and better than some of my real plants!

Avaliado com 5 de um total de 5 estrelas

Straight forward ordering, reasonable price and fast delivery. Not the first time I have used this company, no complaints at all.

Detalhes da empresa

  1. Centro de Jardinagem
  2. Fornecedor de Plantas Artificiais
  3. Loja de decoração de design de interiores
  4. Loja de Móveis de Jardim
  5. Fabricante de cerâmica

Escrito pela empresa

GetPotted.com is the perfect place to find all of your gardening accessories and products to keep your fingers green and brighten up your garden and your home. Our online store offers a large selection of different flower planters and accessories and the options are limitless, we can offer many different sizes, colours and shapes of amazing planters for gardening made from a variety of materials, such as plastic/resins, fibrestone, fibreglass and many more. If you are looking for a reliable company that specialises in planter containers and works with well known and good quality brands, then GetPotted will be your best choice. Our shop provides a unique service to everyone from amateur growers to real specialists in the cultivation of flowers, plants and ornamental trees.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Still haven’t received

Still haven’t received. Apparently it should arrive before the 24th of April. I ordered it a few weeks ago and had I realised it would take this long, I would have ordered it from elsewhere. Im sure the product is great as I’ve purchased the same brand before and It works as advertised.

19 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Problem solved quickly and easily

I wouldn't normally give 5 stars for a delivery that went wrong. But the issue was resolved so quickly and easily that I must give full credit where it's due. I ordered a 60cm planter but a 80cm one was delivered. I phoned to complain and the issue was immediately resolved. Getpotted arranged for the 80cm one to be picked up by courier the next day and delivered the correct one the day after. They could not have rectified the mistake any better.

6 de abril de 2026
logotipo da Getpotted.com

Resposta de Getpotted.com

Dear Julian,

Thank you for the "full credit"!

We know how frustrating it is to receive the wrong item, so we make it our priority to fix mistakes as fast as humanly possible. We're glad the swap was seamless and that you’re happy with the final result.


Ian
GetPotted

Avaliado com 5 de um total de 5 estrelas

Plant arrived today

Plant arrived today. Well packaged and in great condition. Good value, let’s hope I don’t kill it !

5 de abril de 2026
logotipo da Getpotted.com

Resposta de Getpotted.com

Dear Beverly,

Thank you for the 5 stars!

It’s wonderful to hear the plant reached you in great condition. Don't worry, we're sure it'll thrive in its new home!


Ian
GetPotted

Avaliado com 5 de um total de 5 estrelas

There was an issue with the delivery

There was an issue with the delivery, which was with DPD, however, Natasha and the team provided excellent advice and customer service. We would have no hesitation in using them again and thank them sincerely for their excellent customer service and support

15 de abril de 2026
Avaliação não solicitada
logotipo da Getpotted.com

Resposta de Getpotted.com

Dear Andrea,

Thank you for the 5-star feedback!

It’s great to hear you felt well-supported throughout the delivery process. We'll be sure to pass your thanks along to Natasha and the rest of the team for their hard work in getting this resolved!


Ian
GetPotted

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, communication, packaging, delivery and product

3 de abril de 2026
logotipo da Getpotted.com

Resposta de Getpotted.com

Dear Alex,

Thank you for the "all-round" praise!

We put a lot of effort into our packaging and service, so we’re happy to hear everything arrived safely and met your expectations.


Ian
GetPotted

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, pots great quality.
Thank you.

2 de abril de 2026
logotipo da Getpotted.com

Resposta de Getpotted.com

Dear Dave,

Thank you for the positive feedback!

We're happy to hear you like our service and the products' quality. Enjoy!


Ian
GetPotted

Avaliado com 5 de um total de 5 estrelas

So easy to order,good quality

So easy to order,good quality.
Look more expensive than they are.

24 de março de 2026
logotipo da Getpotted.com

Resposta de Getpotted.com

Dear Susan,

Thank you for the 5 stars!

We’re happy the ordering process was simple and that the quality surpassed your expectations.


Ian
GetPotted

Avaliado com 5 de um total de 5 estrelas

Good delivery service

Good delivery service

24 de março de 2026
logotipo da Getpotted.com

Resposta de Getpotted.com

Dear Customer,

Thank you for the positive feedback!

We're glad to hear you received your order promptly.


Ian
GetPotted

Avaliado com 1 de um total de 5 estrelas

Would certainly not recommend

Would never recommend get potted I ordered two planters for the sum of £340 which I cancelled before the delivery was dispatched and I was informed refunds takes 3-7 days I called and spoke to a extremely rude lady I asked her about my refund her response was what do you want me to do I asked her about there refund policy is and she had no clue customer services is not even a one star absolutely disappointed.

31 de março de 2026
Avaliação não solicitada
logotipo da Getpotted.com

Resposta de Getpotted.com

Dear Jo,

Thank you for taking the time to leave us feedback.

We want to clarify that your refund was processed on the 6th business day, adhering to the 3–7 day timeframe we provided at the point of cancellation. We confirmed this completion during multiple of your calls, explaining that if there is any delay, it is due to your bank's processing times.

We're saddened to receive 1 star as the cancellation was done promptly as per your request, and the refund was processed within the stipulated timeframe.


Ian
GetPotted

Avaliado com 4 de um total de 5 estrelas

Damaged order

Ordered two large tapered pots.one arrived next day other a few days later and badly damaged on all four corners.(the box was also badly damaged)custoner service really helpful i sent pics and they organised a new pot telling me to utilise or dispose of damaged item!. Replacement sent a week later.no damaged box this time but two of the corners were smashed(absolutely no protection on either four corners to stop this happening) decided just to keep the order as i was back and forth to waste sites.i did send another email letting them know of this problem but no response at all. considering how good the customer service was before.hence 4 stars. I would still buy from them again though.just a wee bit put off at no reply

27 de fevereiro de 2026
logotipo da Getpotted.com

Resposta de Getpotted.com

Dear Mrs Deuchar,

Thank you for your review and for your kind words regarding our initial support! We’re so glad you’d consider shopping with us again, though we are incredibly sorry about the condition of that replacement pot.

Regarding your last message: We carefully checked both our inbox and spam folders, but unfortunately, we did not receive your second email - only the initial message was delivered. Please note that we typically respond within a few hours on the same day. In this case, we were unable to reply because the email never reached us.

Could you please resend those photos to us, or give us a call directly? We’d still love to make this right for you.


Ian
GetPotted

Avaliado com 5 de um total de 5 estrelas

Really excellent service quick and…

Really excellent service quick and great all rounder
Thankyou

20 de março de 2026
logotipo da Getpotted.com

Resposta de Getpotted.com

Dear Susan,

Thank you for the 5-star feedback!

We’re so glad to hear we hit the mark. It’s great to know the service was quick and met your expectations across the board. Thank you!


Ian
GetPotted

Avaliado com 4 de um total de 5 estrelas

Good product

Good product, slow delivery

17 de março de 2026
logotipo da Getpotted.com

Resposta de Getpotted.com

Dear Customer,

It’s great that the product met your expectations, though we're sorry the shipping didn't quite keep pace.

We appreciate the feedback as it helps us improve our service.


Ian
GetPotted

Avaliado com 2 de um total de 5 estrelas

My plant was never delivered to me but…

My plant was never delivered to me but ended up back at your warehouse clever Evri ,then when the plant was going to be shipped out again it was broken by the warehouse team so never received my plant just a poor compensation offer not good , it was meant to be a birthday gift😞

26 de fevereiro de 2026
logotipo da Getpotted.com

Resposta de Getpotted.com

Dear Will,

Thank you for the feedback.

We sincerely apologize for the series of mishaps regarding your order. From the initial delays with Evri to the accidental damage during the re-delivery attempt, we recognize this was far from a seamless experience.

While we wish the circumstances had been different, providing a full refund plus additional compensation was the best possible solution we could offer to make things right.


Ian
GetPotted

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais