WaveMax Avaliações 

350
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Instead of adding extras to the end of purchase they should be with it so my credit card company wouldn’t think you are trying to scam them. That’s why it was declined and so I missed out on an additi... Ver mais

Avaliado com 5 de um total de 5 estrelas

My antenna does not work. Requesting to return item for full refund. First man didn’t follow through with return address information by sending the information by email. Second Lady was nice and I a... Ver mais

Avaliado com 3 de um total de 5 estrelas

Your prompt service and attention are great, the WaveMax antennas arrive quickly. I discovered that they do not perform will or not at all in remote areas away from major cities and away from TV Stati... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a WaveMax Indoor TV Antenna (Digital HDTV) online. When I received the item today (5/30/2026), I decided that I no longer wanted the item. I called the WaveMax customer service department... Ver mais

Detalhes da empresa

Escrito pela empresa

WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

350 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(350)

311 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 1 de um total de 5 estrelas

Charged for 3 aerials and amplifier …

Charged for 3 aerials and amplifier with extended warranty, even though I only ordered 1 aerial and amp.
I tried to cancel within minutes, but they claimed to have already sent it to the courier. IMPOSSIBLE ! Came up with so many auto-generated reasons not to cancel. When order arrived it contained just the three aerials. No amplifiers were sent. Since then they have ignored my emails to send a returns label. NEVER DEAL WITH THEM. THEY ARE SCAMMERS AND CROOKS, OPERATING OUTSIDE OF THE U.K., SENDING CHEAP CHINESE ITEMS AT VASTLY INFLATED PRICES AND CHARGING FOR ITEMS NOT ORDERED.

These fraudulent traders have replied with an auto-generated excuse. My complaint still stands. They tripled my order without notification and even then only sent half of it. THEY ARE CROOKS AND CON ARTISTS OF THE HIGHEST DEGREE. NEVER DEAL WITH THEM. THEY DO NOT TRADE UNDER U.K. LAWS.
Now they say the situation has been resolved. THEY ARE OUT AND OUT LIARS. THEY CAN EITHER:
1: REFUND IN FULL AND SEND A POSTAGE PAID LABEL, SO I CAN RETURN THE CHINESE RUBBISH THEY SENT.
OR:
2: THEY CAN SEND THE 3 AMPLIFIERS THEY CHARGED ME FOR, EVEN THOUGH MY ORIGINAL ORDER, WHICH THEY ALTERED, WAS FOR ONLY 1 OF EACH.
22/04/2026
NOW I AM BEING IGNORED. THEY DO NOT REPLY TO EMAILS REQUESTING A REFUND FOR THEIR FRAUDULENT TRANSACTIONS.
27/04/26.
No communication from them. They ignore my issue with their fraudulent trading, because they are SPINELESS COWARDS.
NEVER DEAL WITH THIS BUNCH OF CRIMINALS.

17 de abril de 2026
Avaliação não solicitada
logotipo da WaveMax

Resposta da WaveMax

UPDATE

Hi Graham,

Thank you for this information.

After reviewing your correspondence with our customer service department, we see that the situation has been resolved in the meantime.

If you have any further questions, please do not hesitate to contact us again.
_________________________

Hello Graham,

Thank you for sharing your feedback with us. We're saddened to hear about your experience.

For transparency, no upgrades or add-ons are ever added automatically to any order. All product selections must be actively chosen and authorized by the customer before checkout is completed. Additionally, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.

We would be more than happy to review your case and personally oversee the return process to ensure everything proceeds smoothly. As we were unable to locate your order based on the review alone, we have sent you a separate email requesting a few additional details.

Please take a moment to check your inbox and respond to our message at your convenience so we can assist you as quickly as possible.

Let's keep in touch,
Sam from WaveMax

Avaliado com 4 de um total de 5 estrelas

Wondering…..

I don’t really like it when they try to sell more than you actually want. It’s kind of intimidating, cause maybe you need it for the product to work? Who knows?

16 de abril de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I was very interested …

I was very interested in purchasing one, maybe two, antennas for my camping trailer. What made it confusing, was that the product page threw many special offers at you, that it’s easy to get confused. I ended up with four antennas. I also do not understand why I have to buy a TV control unit when one should come with the antenna you buy.

12 de abril de 2026
Avaliação não solicitada
logotipo da WaveMax

Resposta da WaveMax

Hello Susan,

We appreciate you bringing this to our attention.

For clarity, when it comes to the order, any add-ons must be actively selected and confirmed before the order is finalized. These are entirely optional and can always be skipped.

That said, we want to make this right. Your case has been escalated to our support team, and an agent will be in touch shortly to review the charges and discuss the next steps with you.

Please keep an eye on your inbox for our follow-up.

Kind regards,
Sam from WaveMax

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