Bought one of these germination heat mats last year for our gardening society to germinate tomato and cucumber seeds. Been so successful members of our garden society are buying more for their own... Ver mais
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Veja o que dizem as avaliações
Fantastic local shop with an incredible selection of gear. The staff here really know their stuff and offer honest, expert advice without any hard sell. The in-store working grow room is brilliant to... Ver mais
Cant praise them enough, honestly these guys are absolutely amazing, big thanks to Helen & Andy for the help I received. Saved me over £500 by getting me a custom made controller that is not availab... Ver mais
Easy to select and order items Quick delivery Items well packed. Products were compatible with additional items. Customer service was immediate ,friendly, and helpful. They checked in wit... Ver mais
Detalhes da empresa
Escrito pela empresa
Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.
Informações de contato
Reino Unido
- ghedirect.co.uk
4,9
Excelente
742 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Item arrived at second attempt by APC…
Item arrived at second attempt by APC no prior warning for the first attempt. My order was a replacement cover / lid for my heated propagator, It's a bit flimsy for the price and packaging paid £28.68, I will see how long lasts. The Cover does fit this is a plus. I think I will buy a new one next time.
19 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thank you for your review Michael, I see that you purchased an x-stream propagator lid to fit on your heated propagator. It can be very difficult to find a replacement lid to fit as all makes of propagators seem to be different sizes, so I'm glad you found one that fitted. I'm sorry you felt it was a little flimsy - that's how all the x-stream lids come, they are not a 'hard' plastic.
This was an easy purchase
This was an easy purchase. The product looked good on their website and at the right price. I needed a new heated mat to get some seeds started in the greenhouse. Delivery was very fast and efficient and product works very well. Good company and good product.
8 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks so much for the review Quentin, sorry for the delay in responding.
Great delivery time and packaged well.
11 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks Brian, we appreciate you.
Everything came very well packaged
Everything came very well packaged. This company really makes an effort. Every single item was packed so well it would be hard to damage it even if you played football with it. Always quick and using the best carrier company.
10 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks so much Radoslaw, we take great pride in ensuring everything gets to you in tip top condition.
Product as expected
Product as expected, delivered when expected
10 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks Helen :)
Great Service - thank you
Ordered an x stream propagator. Easy ordering process and it arrived very quickly, well packed and delivered by APC. First batch of cuttings is in and it is working well.
6 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
So pleased to hear first batch went in and working well, they are probably in the ground by the time I've responded! sorry for the delay!
Excellent Service
There was an initial issue with incorrect details relating to delivery on the website. Following an email, this was dealt with promptly, efficiently and in a friendly manner. My order was delivered the following day. Excellent service.
6 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks for the 5 stars Lyn, glad we were able to sort the issue out promptly.
Very knowledgable
Helen was fantastic, she gave me lots of info about propagation. I would give 10 stars if I could
9 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks so much Keri, Helen and the whole team are all here to help and are very knowledgeable!
I had trouble using my Internet bank…
I had trouble using my Internet bank giving MSM codes, spoke to Helen who processed the order, the order arrived next day . Excellent service.
6 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks Mr Gray, Helen is always on hand to help.
Order received very promptly
Order received very promptly. Great customer support on the phone. Couldn’t recommend them more highly
5 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks for the 5 stars, we appreciate you.
Excellent product
Excellent product, as described.
Swift delivery
2 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks Catherine, good to hear everything was as expected.
Large Vitopod purchase
Purchased a large Vitopod from GHEDirect who are a first class company to deal with. The sales staff are excellent and go the extra mile giving superb service.
I highly recommend this company who are extremely knowledgeable and helpful. Next day delivery is an absolute bonus.
Well done to the staff who are totally committed to excellence.
John Booth
4 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks so much John, this is really nice to hear. I wish you many happy months of successful propagating.
Fast delivery
Ordered at 3:30pm, arrived next morning, up and working by lunchtime.
2 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Wow, what more can we say? great to hear we were able to get your order out for next day delivery even when ordered after our 3pm cut-off point.
Found what I was looking for at good…
Found what I was looking for at good prices and delivery was super quick.
Really pleased.
4 de março de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks Mike, glad you were happy with our pricing and delivery service.
Garden shed
We were very impress with the service received from GHD from order to deliver and installation. Definitely recommend
11 de janeiro de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks so much for the 5 stars Pauline, we appreciate your recommendation.
Such a helpful company and spot on with…
Such a helpful company and spot on with there deliveries next day is so good , annoying Leon I forgot to order a few things so will have to place another order but will have to pay p & p as it won’t be enough but that’s life great compa 5*
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Hi Jan, thanks for the review, that's a shame you forgot a few things - in future, give us a call and if we haven't already sent your first order out we can add to it and save you any additional postage costs.
Excellent service from ghe although…
Excellent service from ghe although they were let down by apc courier who damaged one of the items in transit. Ghedirect refunded the same day the problem was reported…. Can’t ask more than that
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
I'm sorry to hear one of your items was damaged during delivery - we try our best to ensure things are well packaged to avoid any damages, but should it happen, we always try to resolve as soon as we can, whether that is replacing or refunding.
Couldn't be better!
Best price for the latest version of the Vitapod.
Free next day delivery.
Couldn't be better!
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks so much for the 5 stars Jim, good luck with your Vitopod :)
My go to
Where I’ve been buying my supplies for a while now. Good prices and always lightning quick delivery.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks so much Ally, glad to hear we are your go to horticultural shop.
Helpful and reliable
I've used the company before and found them very helpful
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da ghedirect.co.uk
Thanks Marcia, always good to hear the staff are always helpful.
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