Diane was very steady and reassuring in explaining your products to me and then to my husband. She was very responsive to follow up calls. Thank you.
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I spoke to Catherine on the phone who guided me through my warranty process and she made me understand the policy which I was happy with. Thank you Catherine
Im pleased with staff they explained very clearly and reasonably to take this opportunity that I suggest to everyone that have a car loan
Clear and gave me wonderful advice. I’m glad I listened to my voicemails for once 😂 because I would have never known the options given to me. She was very sweet as well and answered all my questions!... Ver mais
Detalhes da empresa
Escrito pela empresa
GID are a financial services business operating exclusively in the automotive industry. The company was launched in 2010 having previously provided the same service for 15 years when part of Bank of Scotland. Changing vehicle is a significant event in people’s lives. The compliance-led service is designed to provide important information and offer free financial services advice enabling customers to make informed decisions in relation to certain Financial Services products such as Mechanical Breakdown Insurance and GAP Insurance which is only available for a limited period after taking delivery of the vehicle. GID partner with dealers, lenders and brokers who prefer to outsource this work to a specialist firm.
Informações de contato
Unit 3a & 3b Genesis Centre, WA3 7BH, Warrington, Reino Unido
- 01925 555508
- admin@gidltd.com
- gidltd.com
4,9
Excelente
2 mil avaliações
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Well explained and very efficient.
16 de abril de 2026
Catherine Mythen explained all the i…
Catherine Mythen explained all the i needed to know about my finance agreement, im very happy working with you guys!
15 de abril de 2026
The advisor who called me today was…
The advisor who called me today was Tina Ireland and she was amazing. Spoke clearly and explained things properly
14 de abril de 2026
Great service and very polite and would…
Great service and very polite and would recommend then to every one
14 de abril de 2026
really good communication
14 de abril de 2026
Amazing service!!
Couldnt be more happier to no im covered for 4 years with gap insurance spoke to stevie absolutely amazing service broke everything down for me really appreciated this as normally its all confusing came off the phone with complete understanding thankyou!!
14 de abril de 2026
Wayne Taylor went through everything…
Wayne Taylor went through everything very clearly and explained all details in depth
13 de abril de 2026
Emma who I spoke with today was very…
Emma who I spoke with today was very helpful and knowledgeable,she went through everything with me and explained all that needed explaining. Very good service would recommend them to anyone.
9 de abril de 2026
Karen Paterson- Super GAP Sales woman.
I spoke with Karen Paterson. her non pressurised selling and attitude and clarity of getting the tailored package to the client has to be highly commended. During our conversation, she highlighted the importance of taking GAP insurance protection on my valuable car, which impressed me, and without hesitation, I decided to buy a three year comprehensive package. I feel much more at ease now that I am fully covered Karen, you are beyond any doubt a credit to your organisation. Thank you for selling me the protection.
7 de abril de 2026
I’m disgusted after coming off the…
I’m disgusted after coming off the phone with this company, the horrible scare tactics they use and the depression I feel after a call with them I’m annoyed the fact my finance company passed my information on to this company.
1 de abril de 2026
Avaliação não solicitada
Resposta da GID Ltd.
Hi Jordan,
Thank you for taking the time to share your feedback. I'm genuinely sorry to hear about how the call made you feel — that’s certainly not the impression we ever want to leave.
I would really appreciate the opportunity to look into this further and address your concerns directly. Please feel free to contact me at admin@gidltd.com(fao Catherine) with your name and contact number and any details of the call, we will investigate this as a priority.
Best Wishes
Catherine
I had a good experience speaking with…
I had a good experience speaking with GID about GAP insurance for my car. The advisor was friendly, professional, and took the time to clearly explain how the cover works, especially the potential shortfall with PCP finance.
Everything was explained in a simple and easy-to-understand way, and I didn’t feel pressured to make a decision straight away. They answered all my questions patiently and made sure I understood the benefits and options available.
Overall, a smooth and informative experience. I would recommend them to anyone looking to understand GAP insurance better before deciding.
10 de março de 2026
Simple and straight forward
Simple and straight forward, no pressure and pleasure to deal with.
10 de março de 2026
Easy and efficient to deal with
3 de março de 2026
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