Diane was very steady and reassuring in explaining your products to me and then to my husband. She was very responsive to follow up calls. Thank you.
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I spoke to Catherine on the phone who guided me through my warranty process and she made me understand the policy which I was happy with. Thank you Catherine
Im pleased with staff they explained very clearly and reasonably to take this opportunity that I suggest to everyone that have a car loan
I spoke with Karen Paterson. her non pressurised selling and attitude and clarity of getting the tailored package to the client has to be highly commended. During our conversation, she highlighted t... Ver mais
Detalhes da empresa
Escrito pela empresa
GID are a financial services business operating exclusively in the automotive industry. The company was launched in 2010 having previously provided the same service for 15 years when part of Bank of Scotland. Changing vehicle is a significant event in people’s lives. The compliance-led service is designed to provide important information and offer free financial services advice enabling customers to make informed decisions in relation to certain Financial Services products such as Mechanical Breakdown Insurance and GAP Insurance which is only available for a limited period after taking delivery of the vehicle. GID partner with dealers, lenders and brokers who prefer to outsource this work to a specialist firm.
Informações de contato
Unit 3a & 3b Genesis Centre, WA3 7BH, Warrington, Reino Unido
- 01925 555508
- admin@gidltd.com
- gidltd.com
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Happy customer
Tina was fantastic very friendly and no pressure excellent customer service thanks
Very pleasant phone experience with Tina
Very pleasant phone call from Tina who explained the reason for her call, the possible shortfall between any insurance claim and the money owed at that time on the cars finance.She explained it very well, I explained my need for a car in the event of an accident to enable me to get to work as i work unsociable hours , she told me it was optional but recommended, went through the scenarios in which it would activate and explained the payment methods. All of it was explained clearly and concisely but with all details covered. Very professional phone call but without being pushy....the kind of sales calls you do not mind getting . Thanks Tina, enjoyed our chat .
Very professional
Very polite and professional, explained everything in great detail,what was and wasn't covered in the policy
Explaining the CAP INSURANCE
I got a call from Stevie turner and she explained the reason for the call in depth, letting me know what I get with the CAP insurance and how it works and also asked about the warranty and she explained that further, stevie was very helpful with everything, just waiting for the document to be emailed over to me now.
Professional and informational Emma…
Professional and informational Emma helped me get the right cover for my vehicle
No callback or answer on telephone line
I did not take this insurance but no reply on telephone line when trying to cancel policy.
Fantastic service from Wayne
Fantastic service from Wayne. Went to throw everything I needed to know. Easy process.
Katherine Walsh was amazing on the…
Katherine Walsh was amazing on the phone. So helpful and made it very easy to understand what was happening and all the details to go through.
Would definitely recommend.
A credit to the company
Exlant quick very helpful
Exlant quick very helpful, explained everything very well
The customer service was excellent
The customer service was excellent, explained everything very clear and she new what I needed
Finance cover
The advisor I spoke to was courteous, polite, sounding honest and candid. I've never taken a car on finance before, so the option to cover the finance was welcome.
I understood everything that was…
I understood everything that was explained to me
Very friendly and understanding took…
Very friendly and understanding took time to listen and explain everything
They explained everything clearly
They explained everything clearly, and are easy to contact.
Carly was so Helpful explained…
Carly was so Helpful explained everything clearly and made sure it was the right thing for me.
Staff polite and helpful
Staff polite and helpful.
Explained the benefits of the gap without any pressure.
It made me realise the sense of having the gap be in place.
Thank you to your team, I would recommend the scheme to anyone.
Regards
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