GIFTCUSTOM Avaliações 

49
•
O TrustScore é 1.5 de um total de 5

1,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Do not shop here. My item never shipped and when I emailed they claimed I never placed an order with them despite having multiple photos showing my order number, tracking number and charge through the... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered an envelope necklace containing a photo, it took ages to arrive, the quality is poor very cheap, on opening the envelope the magnet came off & the photo inside there is a hole in face, there... Ver mais

Avaliado com 1 de um total de 5 estrelas

So I posted a review about my horrible experience with giftcustom and they replied to my review after FIVE MONTHS LATER. I decided to sent an email as they advised me to and needless to say, they NEV... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered two Hermes bags on December 10. Never received a confirmation email thank God I take screenshots of everything. I just emailed them no response and I got charged 170 something dollars. It’s... Ver mais

Detalhes da empresa


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

49 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,3

Todas as avaliações

(49)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Hi This is Rebecca

Hi This is Rebecca
I did not receive one month
maybe lost or missed
track number wrong
what is happen
Thank you have a nice day

2 de setembro de 2021
logotipo da GIFTCUSTOM

Resposta da GIFTCUSTOM

Hi Customer, we are so sorry that you haven't received your order yet.
We have sent an email to you. Please check it.
Thank you so much for your understanding.

Avaliado com 1 de um total de 5 estrelas

You’re hats are garbage

You’re hats are garbage. There not what you advertise on your website. I paid for a cap that has the worn out look not a thug cap. It’s New Jersey so I guess I’m not surprised, thanks for nothing.

13 de agosto de 2021
logotipo da GIFTCUSTOM

Resposta da GIFTCUSTOM

On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

I ordered a ball cap and the wrong one…

Company responded with a 50% offer on next purchase. This is unacceptable.

All information including photos of product ordered and photos of product delivered were forwarded again to company.

I ordered a ball cap and the wrong one was delivered. I have asked for a refund or exchange.

This company continues to act dishonestly, refusing to honor the purchase! They need to offer a refund or correct product exchanged.

This is a terrible, dishonest, scam company.

12 de agosto de 2021
Avaliação não solicitada
logotipo da GIFTCUSTOM

Resposta da GIFTCUSTOM

On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

Ordered a flag and flag is only visible…

Ordered a flag and flag is only visible on one side.

3 de agosto de 2021
logotipo da GIFTCUSTOM

Resposta da GIFTCUSTOM

Hi Robert Mayner, thank you for reaching out, we are so sorry for the inconvenience this has caused you. As we truly want to listen to your problem and make the thing right, we have sent an email to you. We look forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

I paid $10.00 for express delivery u…

I paid $10.00 for express delivery u said it would come June4th but got here on the June7th not good was having a memorial service for her with 50 people the 5th not good.

14 de julho de 2021
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Resposta da GIFTCUSTOM

Hi Mary Blue, we really appreciate your feedback. It helps us improve and therefore provide a better service to wonderful customers like you.

Avaliado com 1 de um total de 5 estrelas

The shirt I ordered for my husband for…

The shirt I ordered for my husband for Father's Day was not the color or size I ordered. My husband's Father's Day was almost ruined. I had to go out and purchase another shirt to go with his outfit. VERY INCONVENIENT!

1 de julho de 2021
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Resposta da GIFTCUSTOM

Hi Tamika Anderson-Jones, thank you for reaching out, we are so sorry for the inconvenience this has caused you. We understand how it can be frustrating when receiving an item that does not meet your expectations but we hope you can be assured that the particular product you received was an unfortunate anomaly. As we truly want to listen to your problem and make the thing right, we have sent an email to you.

Avaliado com 5 de um total de 5 estrelas

Gift custom for all!

WOW!! Gift custom is definitely a 5 star rating in my book!! Their items are beautifully made & even looks better when I received them! After I ordered my first item, I liked it so much I ordered more! My personalized posters & canvases of my beloved husband came out so beautiful! I have them in just about every room in my home. Not only are the items beautiful, their prices are great and shipping was quick ! I would HIGHLY recommend Giftcustom to others!!! Great job!!!!

1 de julho de 2021
Avaliado com 3 de um total de 5 estrelas

Disappointed

I ordered a white shirt but the shirt wasn’t even white (more like an off white or yellowed). The colors were not vibrant like the picture and looked like it would fade after the first wash. Very disappointing.

1 de julho de 2021
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Resposta da GIFTCUSTOM

On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

SCAMMERS DONT ORDER FROM THEM

Placed an order A week before Fathers Day and paid the extra shipping to get there faster. It didnt come faster nor would they refund me my shipping. They said its an good product even though you might rcv it later its still an beautiful gift. They stop responding to the emails. I also ordered an 2nd package to my husband. I still have yet to get it. DONT ORDER FROM THEM. SCAMMERS IN CA. TAKE YOUR MONEY ELSEWHERE.

27 de junho de 2021
Avaliação não solicitada
logotipo da GIFTCUSTOM

Resposta da GIFTCUSTOM

On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

Been over a month now still haven't got…

Been over a month now still haven't got my order crazy..never order from this place again

14 de maio de 2021
Avaliação não solicitada
logotipo da GIFTCUSTOM

Resposta da GIFTCUSTOM

On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

Keep getting lied to

Keep getting lied to. Took my money in April but state still processing and it's a standard gift not personalized. Emails in broken English. Scam.

12 de maio de 2021
Avaliação não solicitada
logotipo da GIFTCUSTOM

Resposta da GIFTCUSTOM


On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

Very disappointed with the size of the…

Very disappointed with the size of the blanket.

8 de maio de 2021
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Resposta da GIFTCUSTOM

Hi Krystal Batchelor, We understand how it can be frustrating when receiving an item that does not meet your expectations. As we truly want to listen to your problem and make the thing right, we have sent an email to you.

Avaliado com 4 de um total de 5 estrelas

Everything went pretty well

Everything went pretty well. I have only received part of my order and waiting for the balance. I ordered these in plenty of time to make it here before a couple birthdays. Guess ordering a month ahead wasn’t enough time.

4 de maio de 2021
Avaliado com 3 de um total de 5 estrelas

There were a couple of small stains on…

There were a couple of small stains on the back of the blanket when it arrived and I was also supposed to receive a smaller one but it didn’t come.

30 de abril de 2021
logotipo da GIFTCUSTOM

Resposta da GIFTCUSTOM

On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

Avaliado com 5 de um total de 5 estrelas

Beautiful Work.

Beautiful Work.
My item came exactly like I ordered it. Fast shipping. Nothing damaged. Would order from them again.

28 de abril de 2021
Avaliado com 1 de um total de 5 estrelas

Would not recommend

Would not recommend! Thin like towel, not blanket weight.

18 de abril de 2021
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Resposta da GIFTCUSTOM

Thank you Jodi Kaplanek, we really appreciate your feedback. It helps us improve and therefore provide a better service to wonderful customers like you.

Avaliado com 1 de um total de 5 estrelas

I spent hard earned money on a gift for…

I spent hard earned money on a gift for the father of my children for Father’s Day. It was never delivered. They would not help. They do not care about their customers.

7 de abril de 2021
Avaliação não solicitada
logotipo da GIFTCUSTOM

Resposta da GIFTCUSTOM

On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

Avaliado com 1 de um total de 5 estrelas

Sent item to wrong address and then you…

Sent item to wrong address and then you refuse to point me in the right direction and jerk a person around.
Good scam.

21 de março de 2021
logotipo da GIFTCUSTOM

Resposta da GIFTCUSTOM

On behalf of the gift custom team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. As we truly want to listen to your problem and make the thing right, we did send you a request to ask for more information via Trustpilot. Otherwise, you can direct me at info@giftcustom.co with the title ""Trustpilot_[The order number]"" regarding your issue. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.

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