Excellent service in the shop in Perth to organising delivery as the suite was about 4 weeks earlier than expected. The delivery drivers were courteous and very helpful with nothing to much trouble. B... Ver mais
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Veja o que dizem as avaliações
A little late with this review, which I intended to make at the time but forgot. This was a very long distance purchase, way outside the normal delivery area, 350 miles from the store. It was for a... Ver mais
Both men took great care with my new chair. Since it couldn't go through our front door, they carried it around to a back door and brought it into the house. The men could not have been more helpful... Ver mais
We wandered into Gillies Aberdeen looking for a new mattress to replace our old one. Having looked around, we were met by Robert (Turner) who took the time to explain to us what we needed to know. I t... Ver mais
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Loja de Pisos
- Loja de Iluminação
- Loja de móveis para sala de estar
- Loja de colchões
Escrito pela empresa
Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.
Informações de contato
180 Brook Street, DD5 2AJ, Broughty Ferry, Reino Unido
- 01382 477281
- sales@gillies.co.uk
- gillies.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
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In Praise of Luke, Broughty Ferry
Broughty Ferry: Luke’s relaxed, courteous, polite and gentle approach to sales is a joy (and no, I’m not a relative or an employee).
Full marks to the delivery guys too.
Great customer service
The lady at the storage depot called to say my side table was ready to collect and asked if I would like it built up for me - I couldn’t be happier with them - great service
Thank you very much
Excellent service.
From first contact in the showroom to the delivery and fitting guys leaving, everything was first class. Carpet fitters on Monday, bed and bedroom furniture delivered on Wednesday, all workers a credit to the company.
Good product and delivered efficiently…
Good product and delivered efficiently and on time
From the first time I entered Gillies…
From the first time I entered Gillies to signing the paperwork, the staff were polite, friendly and professional. I have bought items on two separate occasions and Luke was a pleasure to discuss things with, knowledgeable, professional and know his stuff. The first purchase, staff kindly allowed me to see some individual items against a sofa combination by binging these together in the shop, very helpful. The second purchase was mainly bought from brochure and Luke worked hard to get info and picts for the pieces of interest which was very helpful. When I realised “what I liked” was not in budget, Luke very kindly talked through financing options and a deal was done. Although there are many options out there, I will always make an effort to visit Gillies for furniture shopping.
Gillies customer service is excellent
Gillies customer service is excellent; nice people with professional knowledge - very supportive. Clare from Broughty Ferry shop was particularly helpful. Delivery Team was great too - very quick - assembled all furniture following delivery - nice people. Pleasure to buy :)
They made a mistake to begin with but…
They made a mistake to begin with but more than compensated entirely at their own expense
Got the bottom Hall way floored by…
Got the bottom Hall way floored by Gillies the Amteco/Karndean fitter BrianC was excellent his attention to detail was excellent. First class service
Outstanding Customer Service from Kerri at Gillies Inverness
We would like to say a huge thank you to Kerri at Gillies Inverness for the exceptional service she gave us while we were looking for a new sofa and recliner chair.
Kerri was friendly, knowledgeable, patient and genuinely interested in helping us find the right furniture. She took the time to answer all of our questions, explain the different options available and provide us with a very competitive quotation. Kerri went above and beyond throughout the whole process and was an absolute pleasure to deal with.
Excellent customer service is hard to find, and Kerri is a real credit to Gillies. We would not hesitate to seek her out again the next time we shop at Gillies Inverness, and we highly recommend asking for Kerri if you’re looking for honest advice and first-class service.
Delivery guys were very efficient
Delivery guys were very efficient, polite and took away all the rubbish way.
Again lady we dealt with before in the…
Again lady we dealt with before in the bedroom furniture helped us get what we needed without any issues.
Feel very comfortable with service she always gives us.
Really pleasant experience
Really pleasant experience from the first few minutes of walking in to returning to buy the chosen products, very helpful and knowledgeable which helped.
Customer Service
On Saturday 25/07/2025, my wife and I visited the furniture department at the Broughty Ferry shop where we were assisted by Claire in ordering an electric recliner. Our experience was superb, the efficient and friendly customer service was excellent throughout. Thanks for the coffee Claire ☕️ 👏👏
Excellent experience.
I visited gillies last week, to have a browse.
Bobi was most helpful and at the same time gave me plenty space to look and try chairs and settees, no push for a sale which made me feel very comfortable.
I returned a couple of days later and purchased the suite I had liked .
Very happy with Gillies .
Great service in store,and excellent…
Great service in store,and excellent service from delivery team,as always very pleased with gillies service
First class delivery gentlemen very…
First class delivery gentlemen very polite and smart. Thank you. Barbara Forbes.
Nice to sit down with someone
Nice to sit down with someone, to sort everything out in a relaxed way , not many places still have this respect with people.
Great contact from Gillies in keeping…
Great contact from Gillies in keeping me updated with my purchase and delivery date.
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