Glasswells Avaliações 

1.140
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

We have recently purchased a new lounge, stairs and landing carpet and Amtico for the dining room, hall and kitchen. We are extremely pleased with the end result. There was a problem initially but... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bethany, Bury St Edmunds branch rang to reply to our request for info about sofas with some suggested models - when we got there she showed us several that fitted our requirements, we were also able... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very knowledgeable salesman (or should I say sales person) who guided us through what we had previously hoped would be feasible. Great value and good delivery time quoted. Very good salesman!

Avaliado com 5 de um total de 5 estrelas

Peter was very helpful and knowledgeable. Nothing was too much trouble and he priced up any combinations of furniture we looked at. Very personable and provided a great overall service in the Burys st... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Loja de Carpetes
  4. Loja de Balcões
  5. Loja de Artigos para Curling
  6. Loja de Móveis de Jardim

Escrito pela empresa

Glasswells are the largest independent home furnishings stores in East Anglia, providing a massive choice of quality furniture and beds, flooring, curtains, blinds and homewares since 1946. Make your house a home at Glasswells in Bury St Edmunds, Ipswich, Haverhill, Saffron Walden and online.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.140)

340 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service right from the store to…

Great service right from the store to the home. We had a cracked leg on a chair, replacement arrived within a couple of days. Maybe you will pay more than a national store, but great quality products and old fashioned superb service justify any extra.

16 de junho de 2026
Avaliação não solicitada
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Resposta da Glasswells

Thank you for your wonderful review. We're delighted to hear that you were pleased with both our products and service, from your visit to the store through to delivery at home.
While we're sorry there was an issue with the chair leg, we're pleased we could resolve it quickly with a replacement. Your kind words about our quality and customer service mean a great deal to us, and we're grateful for your support.
We hope to welcome you back again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent service from Nigel

We had a great experience with Nigel who answered all of our questions and was extremely helpful

1 de julho de 2026
Avaliação não solicitada
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Resposta da Glasswells

Thank you for your review!

Avaliado com 5 de um total de 5 estrelas

Sally-Ann helps again!!

We came in for another mattress and headed straight to Sally-Ann, we know she is the perfect person to help as she just has so much knowledge. It's amazing to see how she knows what people will like and not like and she helped my son to choose his perfect mattress.

Also a big thanks to Beth Barker for your help and input!!

12 de julho de 2026
Avaliação não solicitada
logotipo da Glasswells

Resposta da Glasswells

Thank you for your review. We are delighted to hear that Sally-Ann once again provided excellent assistance. We will be sure to pass on your kind comments to her.

Avaliado com 5 de um total de 5 estrelas

Very helpful efficient staff in dealing…

Very helpful efficient staff in dealing with my telephone enquiry for readymade curtains and subsequent collection from the Bury St Edmunds store

12 de julho de 2026
Avaliação não solicitada
logotipo da Glasswells

Resposta da Glasswells

Thank you for your review!

Avaliado com 5 de um total de 5 estrelas

Excellent service over many years.

Another great service from Glasswells with our bedroom carpet installation. Competitive price (had 3 quotes) and excellent measuring service before hand. Have used them in the past and will continue into the future.

9 de julho de 2026
Avaliação não solicitada
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Resposta da Glasswells

Thank you for your lovely review! We look forward to welcoming you back again soon.

Avaliado com 5 de um total de 5 estrelas

Great service, good quality and value

We have purchased a new mattress from Glasswells and received excellent service from the sales person (Jack Taylor) who was helpful and informative without being ‘pushy’. The quality of the products is always good and still good value.

9 de julho de 2026
Avaliação não solicitada
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Resposta da Glasswells

Thank you so much for your review!

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish.

Chose to have some blinds measured & fitted. From visiting the store in Ipswich & then a very friendly professional lady coming out to visit right through to
the fitter, Lenny, installing the blinds, everything very very good.
Pleased with the product & all the staff we encountered.

1 de julho de 2026
Avaliação não solicitada
logotipo da Glasswells

Resposta da Glasswells

Thank you for your review we are glad that you are enjoying your new blinds!

Avaliado com 5 de um total de 5 estrelas

Great place to eat and shop!

The staff were lovely and all worked so harmoniously together providing a lovely atmosphere. Food and service was great. Restaurant was air conditioned, clean, comfy and spacious. We particularly enjoyed the fruit scones with clotted cream and jam! Scrumptious!

8 de julho de 2026
Avaliação não solicitada
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Resposta da Glasswells

Thank you so much for your lovely review! We're glad you enjoyed the restaurant as well as our fruit scones!

Avaliado com 5 de um total de 5 estrelas

Professional and friendly service from…

Professional and friendly service from Carl and Tom. We’ll most certainly return!

2 de julho de 2026
Avaliação não solicitada
logotipo da Glasswells

Resposta da Glasswells

Thank you for your review. We'll be sure to pass your comments on to Carl and Tom. We appreciate your support and look forward to welcoming you back.

Avaliado com 5 de um total de 5 estrelas

Selection of blind by Charlotte

Selection of blind by Charlotte, measuring service by Emma plus excellent fitting made it a pleasant experience.

24 de junho de 2026
Avaliação não solicitada
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Resposta da Glasswells

Thank you for your review. We'll be sure to pass your comments on to Charlotte and Emma. We're pleased everything came together smoothly and appreciate you choosing Glasswells.

Avaliado com 5 de um total de 5 estrelas

New bedroom furniture ordered - really good experience

We have just ordered a new bed, mattress and bedroom furniture at Glasswells and can’t praise them enough. Peter was very helpful and knowledgeable making the process very easy. I recently visited to see their display but wanted to compare with our local John Lewis where unfortunately no staff even came to help. So I returned to Glasswells with my husband and ordered. It’s a great shop with a fantastic range of furniture and accessories available.

4 de julho de 2026
Avaliação não solicitada
logotipo da Glasswells

Resposta da Glasswells

Thank you for your review. We'll be sure to pass your kind comments on to Peter. We appreciate your support and are delighted you chose to shop with us. We look forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Lawrence was very helpful and patient…

Lawrence was very helpful and patient with me while I decided on my chair, fabrics and arm colours. Made the experience very easy. My daughters and Lawrence made the purcahse easy.
We also enjoyed a lovely lunch in the restaurant where the staff were lovely and had excellent service.
Mrs M Harvey

4 de julho de 2026
Avaliação não solicitada
logotipo da Glasswells

Resposta da Glasswells

Thank you for your review! We'll pass your kind comments on to Lawrence. We're glad you enjoyed your visit and appreciate you taking the time to share your experience with us.

Avaliado com 5 de um total de 5 estrelas

Wonderful service - no flaws ;)

Taylor was really helpful with providing floor samples for us to test at home and advice for the best product for our needs. We felt he wasn’t trying to upsell us anything. Everything went ahead smoothly as planned and we are very happy with our new floor.

A special thanks to Steve Johnson (floor installation specialist) who did a spectacular job, his care and attention to detail was second to none. The detail and time that went into the installation was so professional and much appreciated, it really shows in the finished floor. We always knew our old floor was not great but thought it passable, but seeing the difference now made us realise it was apples and pears. We have been showing all our friends because it was so impressive. All those years of experience really shows. And Steve kept the place so tidy and even cleaned the floor before he left. So a huge thank you.

29 de junho de 2026
Avaliação não solicitada
logotipo da Glasswells

Resposta da Glasswells

Thank you for your wonderful feedback. We're delighted you're so pleased with your new floor!

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