Glassworks London Avaliações 

304
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have recently purchased many short ankle socks (approximately 15) various pastel colours, the socks are a perfect fit. I would definitely recommend this Company, speedy delivery.

Avaliado com 5 de um total de 5 estrelas

The two women working at the store made our visit completely amazing. They welcomed us in and introduced us to how the store works. They listened and observed the pieces we were pulling and then sugge... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Might sound basic but these guys do the very best socks! I’ve ordered lots from them now and they’re so great. Had an issue with a hole in one of the pairs and their customer service team were incre... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service! I had an issue with Royal Mail delivering to the wrong address (through no fault of Glassworks). The staff at Glassworks were superb. After my parcel was returned to them... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda feminina
  2. Loja de Acessórios de Moda
  3. Joalheria

Escrito pela empresa

Glassworks is a London-born fashion brand that offers a unique mix of leading trends and great basics all with a twist. Everything is designed to be good quality - not short-lived, throw away fashion. We also produce all collections in limited edition runs - read: you won’t see what you’re wearing on everyone else. We drop new collections every Tuesday/Wednesday so there’s always something new and our limited runs allow us to keep offering fresh designs without piling up end of season waste. Win-win.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

304 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(304)

37 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Beautiful socks

They sell the most beautiful socks, so I bought a few pairs. They arrived quickly, with a lovely note showing who packed the items, and the socks are even more beautiful in person.

26 de dezembro de 2022
Avaliação não solicitada
logotipo da Glassworks London

Resposta da Glassworks London

Hi Louise,

So glad to hear you love the socks collection! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

Happy Holidays!
Christina

Avaliado com 5 de um total de 5 estrelas

Great staff and a well organised store always makes a pleasant shopping experience

The staff in Glassworks are always so helpful without being pushy. They always know their stock and make great suggestions. Staff member Merica, Shoreditch branch, even recognises me which makes the experience even better. I love the way the store is set out, always easy to find the colours that you’re looking for!

24 de novembro de 2022
logotipo da Glassworks London

Resposta da Glassworks London

Hi Lianne,

So glad to hear of your wonderful experience! Thank you for sharing your kind feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 5 de um total de 5 estrelas

I ordered some Beautiful mittens

I ordered some Beautiful mittens, the delivery was fast and they were packaged with such care! The quality of the item is amazing for such a low price! Which is extremely hard to find in this current climate! Will definitely be buying more from this brand in the future <3

7 de dezembro de 2022
Avaliação não solicitada
logotipo da Glassworks London

Resposta da Glassworks London

Hi Melissa,

So glad to hear you love the mittens! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 5 de um total de 5 estrelas

My go to place for socks

My go to place for socks. Quality, great range of colours and designs and good prices.

5 de dezembro de 2022
logotipo da Glassworks London

Resposta da Glassworks London

Hi Nicola,

So glad to hear you love the socks collection! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 1 de um total de 5 estrelas
logotipo da Glassworks London

Resposta da Glassworks London

Hi Elizabeth,

Thank you for letting us know and we sincerely apologize for any delay and inconvenience this may have caused. We sent you a notification that your order was shipped out 24 hours after the order was placed. I also sent an email response regarding the updates and whereabouts of the package as per Royal Mail Tracking Link.

Due to the recent Royal Mail strike, deliveries are affected and are causing disruptions and slight delays. But rest assured we are monitoring your shipment for you. We always make sure to check with the courier on this and provide necessary actions when needed.

We will keep you updated via email. Once again, we sincerely apologize for any inconvenience this may have caused. Thank you for your patience and understanding.

Kindly,
Christina
GWx

Avaliado com 1 de um total de 5 estrelas

Disappointed I didn’t get my first…

Disappointed I didn’t get my first order discount.

The earrings are nice but too heavy to my lobes. I never tried them on but when I was preparing to return I saw that you can’t send back .

I would not use this company again.

31 de outubro de 2022
Avaliação não solicitada
logotipo da Glassworks London

Resposta da Glassworks London

Hi Blanche,

Thank you for your honest feedback. We're very sorry to hear that your unhappy with the product purchased. Your satisfaction and feedback means the most to us.

Usually, the discount code is emailed to you and goes directly to the spam folder. We can get this manually applied to your order. Please reach out to us via email and we'll make sure to assist you further. Hope to hear from you. Stay safe.

Kindly,
GWx

Avaliado com 5 de um total de 5 estrelas

Beautifully soft warm socks in deep…

Beautifully soft warm socks in deep colours. Delivery was quick too! Will buy more.

12 de novembro de 2022
Avaliação não solicitada
logotipo da Glassworks London

Resposta da Glassworks London

Hi Louise,

So glad to hear you love the socks collection! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 5 de um total de 5 estrelas

Easy to order to

Easy to order. Came quickly. Lovely socks.

23 de outubro de 2022
logotipo da Glassworks London

Resposta da Glassworks London

Hi Pat,

So glad to hear you love the socks collection! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 5 de um total de 5 estrelas

Fantastic experience

Fantastic experience with you - ordered to wear with bridal boots for a wedding. Delivered exceptionally quickly. Fantastic product. Highly recommend.

27 de outubro de 2022
logotipo da Glassworks London

Resposta da Glassworks London

Hi Ali,

Thank you for sharing your wonderful feedback and experience with us! So glad you found us. We appreciate you for taking the time to rate our products and services.
We always aim to provide 5 star experience all the time.

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 4 de um total de 5 estrelas

Loved the socks I bought!

Loved the socks I bought! Really different and reasonable priced
The only reason for not giving 5 stars was that Royal Mail let you down. They reckon they’d tried to deliver and no one was home. Not true. They said they’d left a card. Not true. They said they’d deliver the following day but didn’t. Subsequently they took a while to arrive and when you pay for delivery it’s really disappointing.

1 de novembro de 2022
logotipo da Glassworks London

Resposta da Glassworks London

Hi Kim,

We're so glad to hear you love your purchase. Thank you so much for the kind words and honest feedback. We're really having issues with RM due to the ongoing strike, service disruptions, shipping and tracking delays. Rest assured we're working closely with them due to this and we most certainly appreciate your feedback. This really helps us in providing better service. This will not go unnoticed Kim.

We look forward to doing business with you again soon. Stay safe!

Kindly,
Christina

Avaliado com 5 de um total de 5 estrelas

shopping experience

They really kept me informed and made my shopping experience carefree. And personalised note from Glassworks was very thoughtful.

29 de outubro de 2022
logotipo da Glassworks London

Resposta da Glassworks London

Hi Paul,

Thank you for sharing your wonderful feedback and experience with us! So glad you found us. We appreciate you for taking the time to rate our products and services.
We always aim to provide 5 star experience all the time.

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 5 de um total de 5 estrelas

Socks from Glassworks are brilliant

Socks from Glassworks are brilliant, love them!!

31 de outubro de 2022
logotipo da Glassworks London

Resposta da Glassworks London

Hi there,

So glad to hear you love the socks collection! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 5 de um total de 5 estrelas

Great choice.great quality.Great prices…

Great choice.great quality.Great prices .I bought lots of socks!!Love them all! Packaging and delivery excellent.

1 de setembro de 2022
logotipo da Glassworks London

Resposta da Glassworks London

Hi Paula,

So glad to hear you love your socks! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 5 de um total de 5 estrelas

Great service!

Ordered 4 pairs of socks. All lovely, good quality and speedy delivery. Thanks x

15 de setembro de 2022
Avaliação não solicitada
logotipo da Glassworks London

Resposta da Glassworks London

Hi Lisa,

So glad to hear you love your socks! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 5 de um total de 5 estrelas

Lovely member of staff

Lovely member of staff, lovely experience!

3 de setembro de 2022
logotipo da Glassworks London

Resposta da Glassworks London

Hi Bethany,

Thank you for sharing your wonderful feedback and experience with us! So glad you found us. We appreciate you for taking the time to rate our products and services.
We always aim to provide 5 star experience all the time.

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 5 de um total de 5 estrelas

These are proper soft wool mix warm…

These are proper soft wool mix warm winter socks for a wonderful price. Thank you for your speedy delivery!

5 de setembro de 2022
Avaliação não solicitada
logotipo da Glassworks London

Resposta da Glassworks London

Hi Adriana,

So glad to hear you love your socks! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 5 de um total de 5 estrelas

Great experience

Very helpful and friendly staff

27 de agosto de 2022
logotipo da Glassworks London

Resposta da Glassworks London

Hi Petra,

Thank you for sharing your wonderful feedback and experience with us! So glad you found us. We appreciate you for taking the time to rate our products and services.
We always aim to provide 5 star experience all the time.

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 5 de um total de 5 estrelas

stunning dress, perfect for a summer wedding!

My visit to Glassworks in Dalston was a complete last minute thing, en route to a wedding that day.
Abby, was so helpful that day! I found a stunning dress and was grateful for her support in making the purchase.
I haven’t received that many compliments at a wedding before! Even the bride asked me where the dress was from! I felt so beautiful, for the first time in a long time.
The dress was a really great design, quality fabric and a beautiful colour. I couldn’t have asked for more.
I’ll definitely be back!

27 de agosto de 2022
Avaliação não solicitada
logotipo da Glassworks London

Resposta da Glassworks London

Wow! We're really glad to hear that! Thank you so much for the kind words for taking the time to share and rate the service provided to you! We always aim to provide 5 star experience all the time.

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 5 de um total de 5 estrelas

Beautiful quality clothing & the staff…

Beautiful quality clothing & the staff are always so amazing & helpful!

2 de setembro de 2022
Avaliação não solicitada
logotipo da Glassworks London

Resposta da Glassworks London

Hi Samar,

Thank you for sharing your wonderful feedback and experience with us! So glad you found us. We appreciate you for taking the time to rate our products and services.
We always aim to provide 5 star experience all the time.

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina

Avaliado com 3 de um total de 5 estrelas

Cool brand!

I really liked the brand and the persons in the store very helpful. The clothes are beautiful (I wanted to buy everything) haha
But there was a problem, I bought a shirt and the terminations were very bad. I was kind of sad when I arrived home and started to look... The price is ok if you buy something that you see is in perfect conditions, but that not happened with the shirt. The trousers and the socks were ok, very happy with them!

8 de agosto de 2022
Avaliação não solicitada
logotipo da Glassworks London

Resposta da Glassworks London

Dear Andressa,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.
Please reach out to us directly at hello@glassworkslondon.com so we can be of further assistance on this matter.

Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We’ll work with you to resolve any issues as quickly as possible. We hope to hear from you soon. Stay safe!

Kindly,
Christina

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