Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought a Coswheel R19 72V 40Ah from Gleeride on eBay, order 20-13808-27637. Warranty runs to 11 November 2026. The battery will not charge. The original charger stay... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing electric scooter! ⭐️⭐️⭐️⭐️⭐️ The build quality is fantastic, it looks great, and the ride is incredibly smooth and comfortable. The performance is excellent, the battery life is im... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Wir haben bei Gleeride zwei Fahrräder vom Typ Engwe ST275 gekauft. Leider hatte eines der Räder nach kurzer Zeit einen Motortotalschaden. Auch der Kreuztausch von Display und Akku brachte keine Be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ll admit I was a little nervous ordering a bike from a company I’d never heard off, but the prices where so competitive I felt I had nothing to lose. I ordered a bike, some upgrades and access... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para esportes ao ar livre
  2. também em
  3. Loja de acessórios para bicicletas

Escrito pela empresa

We are a group of riding enthusiasts and experts in the riding trade who are obsessed with building a greener and more sustainable world together, through a community of e-bikers and e-scooters. Gleeride is a one-stop supplier of outdoor cycling products. Our warehouses are mostly located in US/UK/EU/HK (Free Shipping), which provides more efficient and convenient after-sales services.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

145 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(145)

32 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Experience

I purchased a Gleeride A9. The ordering experience was excellent. The also answered all my questions before and after my purchase. The bike works great has lots of cool features that no other bike had at that cheap of price. I would defiantly purchase from them again in the future!

8 de novembro de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello Jeff,
Thank you for your support and feedback on our GleeRide.
Thanks for your suggestions.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

Great experience!

Great experience!
I bought a Randride YX80.
Shipment very FAST, good service and the bike Is perfect!
The platform have a lot of interesting products....
Love Gleeride🤩

30 de abril de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello Danilo,
Thank you for your support and feedback on our GleeRide.
Thanks for your suggestions.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 1 de um total de 5 estrelas

Ein Stern ist noch zu viel

Ein Stern ist noch zu viel. Seit jetzt 6 Monaten (!) ärgere ich mich mit dieser Firma und meinem dort gekauften E-Bike Emoko C93 rum:
1) Ich kann das E-Bike nicht fahren, weil die vorgeschriebene Geschwindigkeitsbegrenzung von max. 25km/h Unterstützung nicht funktioniert. Es fährt immer 29,5 km/h Höchstgeschwindigkeit. Offroad sollte man 55 km/h Höchstgeschwindigkeit einstellen können. Das funktioniert auch nicht, am Display einstellbar, aber keine Reaktion. Es fährt immer bis 29,5 km/h - für die Straße zu viel, da nur bis 25km/h zugelassen, fürs Offroad-Gelände zu wenig.

2) Der Lenker (extrem) und die anderen Teile sind verkratzt angekommen (Schrauben lagen locker in der Verpackung und die Kette war abgesprungen und schlug wohl beim Transport gegen das Rad. Karton ist auch leicht beschädigt.)

3) Der Sattel ist von der Verpackung mit dem Kabelbinder, der wohl zu fest angezogen war, eingedrückt. Der Striemen geht nicht mehr weg, auch jetzt nach 6 Monaten nicht. Unten am Sattelrand ist sogar eine kleine Stelle vom festen Kabelbinder aufgescheuert.)

4) Im Vorderreifen ist ganz nebenbei auch eine leichte Beule, weil der Reifen irgendwie nicht richtig sitzt.

Alles reklamiere ich seit Monaten beim Verkäufer und werde mit Nachfragen, Weiterleitungen und Warten hingehalten.
Wenn die Firma nicht in China sitzen würde, hätte ich sie schon längst verklagt... aber ich arbeite dran.
Zuerst habe ich es über paypal versucht, dort aber verloren, weil gleeride einfach wahrheitswidrig behauptet hat, ich hätte das E-Bike verändert - habe ich aber nicht!!! Es wurde schon schrottreif geliefert.
Es ist eine Zumutung, wie hier mit Käuferrechten umgegangen wird. Mängelbeseitigung, Umtausch ... ja, aber der Käufer soll die Kosten dafür zahlen! Gewährleistungsrechte werden hier mit Füßen getreten, die ich als Rechtsanwältin zufälligerweise genau kenne. Die Firma ist wirklich nicht zu empfehlen! Einfach ein ärgerliches Kauferlebnis!

UPDATE vom 16.7.2025: Gut 2 Wochen später und der Kundenservice hat sich seit der Bewertung hier nie mehr bei mir gemeldet! Die Worte der Firma hier sind absolut nichts wert, genauso wenig wie das 1 Jahr Garantie, das ich zusätzlich auch noch hätte! Ich kann gar nicht ausdrücken, wie verärgert und enttäuscht ich bin!!! Auch meine Posts unter Youtube-Videos von gleeride werden einfach ignoriert.

28 de junho de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hallo Weiss,
Wir entschuldigen uns für die Unannehmlichkeiten.
Wir haben Ihnen eine Rücksendeadresse für die Rücksendung des E-Bikes mit voller Rückerstattung des Kaufpreises angegeben.
Wir bieten Ihnen außerdem die Zusendung von Ersatzteilen und eine teilweise Rückerstattung an.
Wir entschuldigen uns für die Unannehmlichkeiten.
Unser Kundenservice hat Sie kontaktiert. Bitte antworten Sie uns, damit wir Ihnen besser helfen können.
Mit freundlichen Grüßen,
Gleeride Kundenservice.

Avaliado com 4 de um total de 5 estrelas

No initial order confirmation

I orderen an e-scooter on 23d of May.
After some communication issues, I'm finally in touch with the support. They contacted me politely and offered an alternate solution which I am happy with. I will update my review further upon receiving the e-scooter. :)

23 de maio de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello customer,
Sorry for that.
Can you please send us your oder number so that we can assist you bette?
Do not worry,we will offer a satisfying solution for you.
Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas
logotipo da GleeRide

Resposta da GleeRide

Hello customer,
Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 3 de um total de 5 estrelas

Customer service is better than a lot…

Customer service is better than a lot of other people I have dealt with. I personally think they should use a better delivery company than Gofo. I had a package go from Miami to Orlando 5 times before my package arrived to me in Orlando. They even told Gleeride that they would either send my package back to China, or destroy it if I did not come get it. I eventually got my package.

23 de maio de 2025
logotipo da GleeRide

Resposta da GleeRide

Hello Chris,
Thank you for your support and feedback on our GleeRide.
Thanks for your suggestions.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 1 de um total de 5 estrelas

avoid

I ordered the toursor x13 things we great i was happy untill the scooter came and parts didn't match the description, the handlebar stem bolts didn't screw in i had to re-thread it and not my controller has broke. The after sales team have been useless. Sent me out a controller that is not compatible and saying I wired it wrong when they sent me to diagram. Constantly want pictures and videos of the same problem over and over. I will be seeking legal action against this company

15 de maio de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello,
Sorry for all inconvenience.
Our after-sale customer contacted you via email and solved the probblem for you.
Please check your email again.
Best Regards,
Gleeride customer service.

Avaliado com 1 de um total de 5 estrelas

Wrong Charger Cord, 2 week wait for correct

The charger that was supposed to come with the scooter did not! So I had to wait 2 weeks for the correct cord to charge and ride my scooter. Still waiting for the backup I ordered the day before I emailed about the wrong cord.

22 de maio de 2025
logotipo da GleeRide

Resposta da GleeRide

Hello,
Sorry for all that.
We sent the accessories for you to solve the problem.
Sorry for all inconvenience.
Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

J ai fait un achat pour un article de…

J ai fait un achat pour un article de trottinette sur gleeride.com et j ai reçu un service A1. Vraiment super service merci !

5 de junho de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello Nicole,
Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

Well I was a bit sceptical at first…

Well I was a bit sceptical at first after reading some reviews about the wait time for items to arrive but the bike I got duotts c29 was the cheapest at glee ride £700 in sale the 12 percent off on top of that I ended up paying £620 which is an absolute bargain and the bike took just under a week to arrive so my experience with glee ride is good and I would use them again like I say cheapest on the Internet by far with free quick delivery not bad 👍

5 de junho de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hell Dean,
Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 4 de um total de 5 estrelas

Meine Bestellung war nicht mehr…

Meine Bestellung war nicht mehr vorrätig, habe ein Nachfolge Modell erhalten, zum gleichen Preis, obwohl es teurer ist! Der Service hat schnell auf Fragen geantwortet und war Hilfreich!

17 de maio de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hallo, Herr Thomas,
Vielen Dank für Ihre Unterstützung und Ihr Feedback zu unserem GleeRide.

Es ist uns eine Ehre, Ihnen ein positives Erlebnis zu bieten. Wir werden weiterhin hart daran arbeiten, die Qualität unserer Produkte und Dienstleistungen zu verbessern, um Ihnen ein noch besseres Erlebnis zu bieten.

Mit freundlichen Grüßen,
Gleeride-Kundenservice

Avaliado com 5 de um total de 5 estrelas

Boutique sérieuse

J ai commandé une trotinette yume ×11+ qui etais emballée avec grand soints car une coque en mousse protège integralement la trotinette.
J'ai jamais vu un emballage aussi efficace !
Je suis également très satisfait au niveau de la livraison (très rapide) et le service de communication qui est tout aussi réactif !
Merci gleeride !
J'ai reçu la dernière version de la ×11+ , équipée de 2 télécommandes pour la brider et débrider à distance ce qui est très pratique !
J'avais des doutes au départ sur cette boutique mais je dois avouer qu'ils sont très professionnel et ils ont ma confiance absolue !
J'avais des questions auxquels ils ont répondu par mails rapidement et cela fait du bien d'avoir un interlocuteur sérieux qui connais bien sont métier.
Je recommande cette boutique sans ésiter !
Ps: attention cette trotinette ne rigole pas c'est un monstre de puissance !!!
Je suis motard et j'ai été surpris par sa puissance!
Ça arrache le bitume et grille toute les voitures et scooters au démarrage !
Bien s'équiper avant de rouler ( casque /blouson moto obligatoire et protection genoux fortement conseillé en cas de chute ! ) au départ il faut mieux choisir le mode 1 moteur et niveau 1 pour s'habituer à la machine qui est bien plus puissante que n'importe quelle scooter thermique !
Ensuite faire le niveau 2 avec 1 moteur puis gravir les échelons au fur et à mesure suivant votre maîtrise !
Avec les 2 moteurs elle arrache le bitume donc attention ⚠️ de 0 à 50km/h en a peine 2 secondes!

3 de junho de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Bonjour Nicolas,
Merci pour votre soutien et vos commentaires sur notre GleeRide.

C'est un honneur pour nous de vous offrir une expérience agréable. Nous continuerons à travailler dur pour améliorer la qualité de nos produits et services afin de vous offrir une expérience optimale.

Cordialement,
Service client Gleeride

Avaliado com 5 de um total de 5 estrelas

Great experience with Gleeride

Great experience with Gleeride, product arrived well packaged and in working order, i also had a issue with the courier and Gleeride resolved problem prmoptly and to a great outcome, responding to me quick and frequently.

1 de maio de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello Paul,
Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 1 de um total de 5 estrelas

Far too many fake reviews

Far too many fake reviews. You xan tell they are, as if poir grammar and the same form of set out.

16 de maio de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello,
Our review is ture.
Please tell us your order number and issue so that we can asist you better.
Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

Great product and communication

Great product and communication. I'll recommend it to my friends

25 de abril de 2025
logotipo da GleeRide

Resposta da GleeRide

Hello Fred,
Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

The package arrived twice as fast as…

The package arrived twice as fast as expected

23 de abril de 2025
logotipo da GleeRide

Resposta da GleeRide

Hello Marko,
Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 1 de um total de 5 estrelas

I bought a electric scooter on the 30th…

I bought a electric scooter on the 30th of April, there website says fast delivery and from a UK warehouse but it's been just over a week now and it hasn't even been sent yet. I have email them a few times and all I get back is a tracking number from xdp and when you look up the tracking it says they haven't even receive it yet. I have asked for proof of my scooter being sent and nothing back, so I asked for a refund and again they haven't got back to me. I wouldn't buy from this site it's either a scam or the scooter is coming from China

30 de abril de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello customer,
May i know your order number so that we can assist you better.
Do not worry,we will offer a satisfying solution for you and solve the problem for you.
Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

This website is your ultimate…

This website is your ultimate destination for everything EV bike-related. The easy ordering, various discounts, and free shipping make it a fantastic choice.

21 de abril de 2025
logotipo da GleeRide

Resposta da GleeRide

Hello Sampath,
Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

J’étais dubitatif au début, mais ravis maintenant !

J’étais dubitatif au début, j’ai hésité avant de commander. J’ai d’abord interrogé le service client plusieurs fois et à chaque fois la réponse était rapide, que ce soit via le chat intégré au site web ou par email.

Ensuite je me suis décidé, j’ai commandé la Yume hawk pro avec un bon de réduction de 150€ que j’ai obtenu sur le site avec leur promotion du moment, et avec le taux de change, 1423€ ttc pour cette Yume hawk pro ! Niveau prix on est imbattable.

Ensuite ils ont mis 48h pour expédier le produit depuis la Pologne et je l’ai reçu en 4 jours ouvrés de livraison via UPS. J’avoue que ces 2 jours d’attente pour voir voir la commande marquée comme « expédiée » était douloureux pour moi, j’avais un peu peur en lisant certains sites web qui référencent les scammers.

Concernant la Yume hawk pro, j’ai reçu la dernière version qui dispose des clignotants oranges (et non rouges) et du boîtier de limitation à 25km/h intégré, donc il s’agit de la dernière version de cette trottinette.

Bref même si j’ai eu quelques suées jusqu’à enfin recevoir mon colis, je suis vraiment ravi.

Alors bien sûr il s’agit d’un vendeur de type « drop shipping » et je ne sais pas s’ils seront réactifs en cas de problème et de contact avec le SAV, mais en tout cas j’ai bien reçu ce que j’ai commandé et je remercie gleeride pour leur sérieux !

Au passage, j’allais commandé cette Yume hawk pro sur Geekbuying ou sur bangood mais ils n’avaient pas de bons de réduction, et ce n’était pas clair pour savoir si on achetait bien la version avec batterie Samsung ou non. Au moins chez gleeride, vous sélectionnez le modèle que vous souhaitez et il n’y a pas d’ambiguïté.

En bref, je recommande vivement gleeride et pour ma part jusque là (sans parler du SAV), c’est 100% positif !

PS: cette Yume hawk pro est une tuerie !

23 de abril de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Bonjour client,
Merci pour votre soutien et vos commentaires sur notre GleeRide.

C'est un honneur pour nous de vous offrir une expérience agréable. Nous continuerons à travailler dur pour améliorer la qualité de nos produits et services afin de vous offrir une expérience optimale.

Cordialement,
Service client Gleeride

Avaliado com 5 de um total de 5 estrelas

I bought a Shengmilo s600 dual motor

I bought a Shengmilo s600 dual motor.
I am very happy with the purchase!!
I have to say that this site is fantastic.
fast shipping, and when I contacted the staff they were very kind to me.
I recommend it to everyone.

9 de abril de 2025
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello Paolo,
Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais