I am really pleased with my overall experience with Glenbotal but I did have doubts after I placed my order and worried that the company was a scam. When I went back to the website, the WhatsA... Ver mais
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Veja o que dizem as avaliações
The price I paid for the Whiskey purchased was lower than any other on-line provider I could find. The delivery of my whiskey was very prompt and the item was in perfect condition.
A empresa respondeu
I was very impressed by the Glenbotal operation. It became a very personal service after there was a slight hiccup with my order. Their team, headed up by Anton, kept a dialogue with me via email an... Ver mais
A empresa respondeu
It’s the first time I’ve ordered with them and was a bit nervous as the price of the bottle was good and so I went ahead. As I ordered toward the end of a week I hadn’t heard back so I contacted them... Ver mais
Detalhes da empresa
Escrito pela empresa
Rare Spirits Merchant
Informações de contato
Reino Unido
- glenbotal.co.uk
4,5
Excelente
146 avaliações
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pleased overall but a little stressed
I am really pleased with my overall experience with Glenbotal but I did have doubts after I placed my order and worried that the company was a scam.
When I went back to the website, the WhatsApp link did not work and all the social media posts were from over a year ago. Then when I looked at the credit card entry the business type was a computer software store!
I then could not find the company on Google Maps or on Comapny‘s house. However despite my worries my order arrived - it was well packed and on time. Glenbotal you really need to sort this out… you are probably putting people off and creating unnecessary stress. There are so many people out there trying to rip you off at the moment and you kind of look like one of them.
… and I’m not sure your AI response helps 😆
16 de abril de 2026
Avaliação não solicitada
Resposta de Glenbotal
Updated!
Hi, We do appreciate your review. We already fixed the Whatsapp button on our page! (thanks for bringing it to our attention).
We are also on google maps, but as we do not have a physical store, we don't really get reviews there. (will work on it, don't worry.)
We are just a small team who until now enjoyed collecting and drinking the whisky, now we try our best to share this passion with other enthusiasts.
But in reality there are so many small things that need our attention, that we do miss the mark on some areas. We will do better!
Cheers!
Great prices and service.
The price I paid for the Whiskey purchased was lower than any other on-line provider I could find. The delivery of my whiskey was very prompt and the item was in perfect condition.
17 de abril de 2026
Avaliação não solicitada
Resposta de Glenbotal
Thank you for the fantastic review!
We take great pride in hunting down the best possible prices for our customers, so it’s rewarding to hear that we hit the mark for you. We're also glad the delivery was prompt and your bottle arrived in perfect condition.
Cheers to your latest find, and we look forward to helping you add to your collection again soon!
I was very impressed by the Glenbotal Operation.
I was very impressed by the Glenbotal operation.
It became a very personal service after there was a slight hiccup with my order.
Their team, headed up by Anton, kept a dialogue with me via email and I felt most assured all the way through to delivery.
1 de abril de 2026
Avaliação não solicitada
Resposta de Glenbotal
Thank you so much for the kind words!
We are always happy whenever our customers are happy, and it’s great to hear that the team was able to provide that personal service you deserved. We really appreciate your trust in us!
Product arrived safely but slow…
Product arrived safely but slow communication/delivery has put me off using this supplier again
23 de março de 2026
Avaliação não solicitada
Resposta de Glenbotal
Hi Jason, thank you for your feedback. We are glad to hear the bottle arrived safely, but we sincerely apologize for the delay and the communication gaps on this order. We value your business and hope to provide you with a much faster and better experience in the future.
Best regards, Glenbotal Team.
Good price for top product
Good price for top product, very well wrapped, prompt delivery.
25 de março de 2026
Avaliação não solicitada
Resposta de Glenbotal
Thank you for the review!
It’s great to hear that you were pleased with the price and that your bottle arrived quickly and safely wrapped.
Im very happy with the product
Im very happy with the product, the price and the packaging.
Thank you
16 de março de 2026
Resposta de Glenbotal
thank you so much for your review!
Some brain dead induvial in your…
Some brain dead induvial in your packing department put some of the plastic packing bullets inside the box of the whiskey bottle , they all melted onto the bottle and now the labeling is damaged and the bottle needs cleaning making it useless as a collector item
16 de março de 2026
Resposta de Glenbotal
We are incredibly sorry to hear this. Please email us photos of the damage to info@glenbotal.co.uk so we can investigate this immediately and determine the best way to resolve it for you.
Great service
Great service. Delivered within a couple days. Very well wrapped and packaged.
Would recommend
9 de março de 2026
Avaliação não solicitada
Resposta de Glenbotal
Thank you so much!
We really appreciate the kind words and the recommendation.
Enjoy the bottle, and we look forward to helping you find your next one soon.
Resposta de Glenbotal
Thank you! We're glad to hear everything went smoothly and according to plan.
Superb Customer Service
Firstly they had a bottle that is very hard to find, secondly I needed it delivered in two days. Messaging via whatsapp (available on their site) at 8am, I had my order concluded with great 1:1 service by 9am and it arrived on time as promised, which was vital as this is a gift. A rare piece of caring about customers, which does not exist much these days
4 de março de 2026
Avaliação não solicitada
Resposta de Glenbotal
Thank you for the wonderful feedback! We're so happy we could help. Enjoy the gift-giving!
Resposta de Glenbotal
Thank you for your review!
Resposta de Glenbotal
Hi Alexis, thank you for the feedback! We're glad to hear everything went smoothly and according to plan. We look forward to seeing you again for your next order. Cheers!
Highly recommend anybody to use this…
Highly recommend anybody to use this website they are fantastic
6 de fevereiro de 2026
Avaliação não solicitada
Resposta de Glenbotal
Thank you so much for the high recommendation! We’re thrilled to hear you had a fantastic experience with us. We work hard to make the process as seamless as possible, so it’s great to know we hit the mark. See you next time!
Online contact and ordering first class
Online contact and ordering first class. Fast reply after placing order and updates on delivery, wil use Glenbotal again. Recommend many thanks…
3 de fevereiro de 2026
Avaliação não solicitada
Resposta de Glenbotal
Thank you for the kind words! It was a pleasure helping you, and we look forward to seeing you at Glenbotal again soon.
Resposta de Glenbotal
Hi Rob, thanks for the recommendation. We try to keep things as efficient as possible from start to finish, so it’s great to know we hit the mark for you.
I was looking for a bottle of 1990…
I was looking for a bottle of 1990 Balblair and amazingly they had one in stock! Even better it was a litre bottle! Great service, arrived much more quickly than the one I bought in South Africa last year.
16 de janeiro de 2026
Avaliação não solicitada
Resposta de Glenbotal
We’re glad we could get it to you fast. Enjoy the dram!
Great communication on the message I…
Great communication on the message I sent regarding a specific bottle they sorted it right away and sent it for me with really fast delivery. More than happy to recommend thanks guys
21 de janeiro de 2026
Avaliação não solicitada
Resposta de Glenbotal
We’re glad we could get that specific bottle sorted for you quickly. Thanks for the recommendation; it really means a lot to our team.
Rare bottle found
I was looking for a rare bottle that was discontinued over 10 years ago. I couldn’t believe Glenbotal has this in stock. Good price and delivered safely.
8 de janeiro de 2026
Resposta de Glenbotal
Finding gems and rare bottles is our passion, so it’s great to know that others share this too! We were delighted to have that discontinued bottle in stock for you and even happier to hear it arrived safely. Enjoy the dram!
Great customer service
Unfortunately, due to Royal Mail misplacing my bottle it took a couple weeks to arrive.
But customer service from Nimrod was outstanding. Very pleased with the outcome. And my JD collection is getting bigger. Will definitely be using Glenbotal again. And highly recommend them.
5 de dezembro de 2025
Resposta de Glenbotal
Thanks so much for the kind words — and for hanging in there while Royal Mail sorted things out. Delighted it arrived safely in the end, and love hearing your JD collection is growing. We’ll be here for the next addition anytime.
Resposta de Glenbotal
Thank you!
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