I had a great experience using the AI chatbot, Rio! He was extremely helpful, easy to communicate with, and made the entire process quick and simple. Rio understood what I needed right away and provid... Ver mais
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Veja o que dizem as avaliações
I placed an order and forgot to update my address. I immediately sent an email to correct my error. It didn’t happen in time, but Elyka came to my rescue. I never received the first order. Elyka witho... Ver mais
I made a mistake during the ordering process and I was F-REAKING out. I messaged Glo Melanin and Rio was on it! She messaged me back in record time and sorted out my issue. She was polite, knowledgeab... Ver mais
I reached out to Glo Melanin to cancel my recurring subscription. I am satisfied with the products, but currently I have more than enough and didn't want to continue getting more products auto-shi... Ver mais
Detalhes da empresa
- Centro de bem-estar
- Fornecedor de Produtos de Beleza
- Loja de Cosméticos
- Centro de Saúde e Beleza
- Clínica de Dermatologia
- Máquina de venda de produtos de cuidados com a pele
Escrito pela empresa
Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
Informações de contato
Estados Unidos
- glomelanin.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just giving PROPS WHERE PROPS ARE DUE!!
I LOVE, LOVE, LOVE this product, so I gonna keep my subscription. Their customer service rep, Rio, is the best rep I ever encountered, and he deserves a 10 star recognition.
It's been a week
It's been a week, and I can already see the difference in using the Lip Balm. My lips are lightening up and not drying out or peeling like other lip balms I previously tried. I WILL NOW AND FOREVER ORDER GLOW MELANIN
I am highly satisfied with Elyka…
I am highly satisfied with Elyka customer services. All my concerns & questions were answered. Thank you so much.
Requesting a replacement
Elyka helped me with getting a replacement of the brightening oil quickly due to it arriving to me damaged. I really appreciate the help that was given to me and it just shows the glomelanin cares about their customers and go above and beyond.
Bye Bye dark spots
I am having the best experience with GloMelanin. I already see results at just 2 months in. My skin is brighter, clearer and I’m receiving compliments on my skin. You have to stay consistent. The product both feel and smell good. My skin is smooth and my dark spots are fading.
Customer Service Done Right
I have been using the product for about a year with great results. My skin is clear and I rarely have a breakout. Most recently my package was damaged in transit. UPS sent the package back to Glo Melanin before it ever got to me. They quickly responded and prepared replacements. I love the product and customer service that is provided!
Elyka was very responsive
Elyka was very responsive, attentive and friendly while helping while assisting with my shipment inquiry. Great communication and customer service.
Omgggg Rio Rio Rio
Omgggg Rio Rio Rio. is AMAZING so attentive and detailed in response. I APPRECIATE Rio soooo much ❤️❤️❤️💯
I recently started using Glo Melanin…
I recently started using Glo Melanin products and love them. The soap and moisture cream , also the scrub leaves my skin feeling like butter. I will be purchasing all of there skin care line to add to my routine daily. Thanks Glo Melanin, we finally have products tailored specifically for our needs ❤️💯🥰🥰
Prompt courteous service
Thanks Rio! I appreciate the prompt courteous service.
OMG I can’t say nothing but good things…
OMG I can’t say nothing but good things about Glo Melanin. Elyka Is absolutely amazing. She took care of my concern right away and in a timely matter. Her care for my concern is top tier. Super sweet. I recommend all their products as I love how my skin feels and looks after using the products. Please try! You won’t be disappointed.
The item arrived in a timely manner
The item arrived in a timely manner. It has done what it claims - reduced ingrown hairs and dark spots. Thanks again to Glo Melanin.
I personally have a great experience…
I personally have a great experience with Glo Melanin, I get nothing but compliments on how glowing my skin looks everyday. I had a small issue with one of the product that was received and customer service. rep. Rio got right on it and the assistant was phenomenal. Yes, I would recommend all products that I’ve personally used.
I love their products
I love their products. My skin is thankful. Super sweet company. I love that they have great customer service, and have a timely response time with any issues or concerns. I would highly recommend.
Always on point
Always on point , I don’t have any problems to report. All the products are superb!!
I love the tumeric body oil always love…
I love the tumeric body oil always love the tumeric facial soap bring back the buy one get one deals on the soap
I had a really great experience with Rio!
I had a really great experience with the customer service agent Rio. He did an awesome job at responding promptly and ensuring I got a new order of the Rose glo oil that broke in the original shipment. Surely made my experience with glo melanin one to remember in the best way.
Wonderful company
Wonderful company! I have now made two purchases from them and each time they have thoroughly impressed me. My first order I made a mistake with my address and my order was shipped to the wrong location. Even though it was my fault, they shipped out a second order free of charge! You simply cannot find better customer service. My second order a very lovely employee by the name of Elyka thoroughly and graciously explained the difference between products for me and could not have been more kind and understanding. She was wonderful. Now, on to the products. They are amazing! Smell wonderful, moisturizing. Evened my skin out so quickly with no irritation. Ingrown hairs? Gone. Hyperpigmentation? Gone. I’m so silky soft and glowy without a greasy feel and I smell heavenly in a subtle way. Not overpowering. They use the absolute best ingredients, none of the garbage that’s toxic and their formulas are effective. I will be a lifelong customer.
Very responsive
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