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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ich habe heute per Paypal eine Nachricht erhalten, wo man mir 1100 USD abbuchen möchte, obwohl ich da kein Abo hatte, laut Paypal hätte ich dort Heute ein Abo gestartet. Vorsicht wenn Ihr eine Nachric... Ver mais

Avaliado com 5 de um total de 5 estrelas

Truly one of the best email tools out there. Gmass integrates seamlessly with Gmail, you wouldn't even know that you're using a third-party software. In addition to its mass sending capabilities, it h... Ver mais

Avaliado com 1 de um total de 5 estrelas

Very shady business practices in play at this company. It's impossible to get through to any support department to recover account details. You just get sent round and round the houses to a support pa... Ver mais

Avaliado com 2 de um total de 5 estrelas

customer support tends to be slow, not responsive, not professional. I get a response avg 2-7 days later and 9 out of 10 emails/questions get no response. you'd need to follow up and ask the same q... Ver mais

Detalhes da empresa


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

39 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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3,0

Todas as avaliações

(39)

7 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

AVOID AVOID AVOID

What did'nt. Complete waste of money. £189 year and I have to pay$100 to get a problem their side fixed.
Rip Off, so angry. Cost me 2 full days to fix so far.

18 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

GMass is easy to use and works smoothly…

GMass is easy to use and works smoothly with Gmail. Its mail merge, scheduling, tracking, and automatic follow-up features have saved me a lot of time. It’s a useful tool for personalized email campaigns and outreach. Overall, I’ve had a positive experience and would recommend it.

16 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ich habe heute per Paypal eine…

Ich habe heute per Paypal eine Nachricht erhalten, wo man mir 1100 USD abbuchen möchte, obwohl ich da kein Abo hatte, laut Paypal hätte ich dort Heute ein Abo gestartet. Vorsicht wenn Ihr eine Nachricht mit Paypal Logo bekommt, viele Betrügern nutzen GMass !

28 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very shady business practices in play…

Very shady business practices in play at this company. It's impossible to get through to any support department to recover account details. You just get sent round and round the houses to a support page which is no help at all. As an experiment - just pretend you are locked out of your account and need to contact support... you'll find it's a blank wall with no way to contact a support department. Scandalous!

1 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

GMass is not worth the money. Avoid it and save yourself the headache.

I decided to try GMass because they advertised that they provide SMTP service. Unfortunately, this claim is totally misleading. After paying, I found out they added complex conditions and then asked for extra charges just to use the promised features.

This was a complete waste of money. Instead of helping, GMass only made things more difficult and expensive.

My experience with GMass was very disappointing and frustrating. I strongly recommend avoiding GMass and choosing a more reliable email sending tool instead. There are much better alternatives in the market that actually deliver what they promise without hidden conditions or extra fees.

2 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

GMASS IS A BIG FRAUD

I purchase their standard plan then upgraded to their premium plan and I still didn't get access to the tool i paid for only to be told after i cancelled my subscription I won't get a refund and I won't also get access to their service they already charged me for. GMASS IS A BIG FRAUD

1 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I don’t understand how this tool works…

I don’t understand how this tool works at all.

For the past 3 months, I’ve been sending emails manually from my Gmail accounts — even up to 20–30 emails per day without any issues.

But after connecting all my Gmail accounts to Gmass to automate my work and using the Multi-Send option, I sent emails on the first day, and now on the second day, all 59 of my Gmail accounts have been restricted.

I honestly have no idea how this tool works.
Was it created just for internal experiments?
There’s no proper expert guidance available for using it — overall, it’s a completely useless tool.

8 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

NOT Recommended

NOT Recommended - SCAMMERS

They charge me first time then they suspended my account after retrieving the account they charge me thrice in a day. I gave them another chance and I was hopeful that they are going to give me my refund however they even charge me more today after 9 days. what sort of SCAM is this.

Not Recommended - They are Fraud

2 de novembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Effective!

Effective, using for sometime.
Its not perfect but the negative reviews seem odd. The support answers within 48 hours, we dont expect it any sooner and rarely require it sooner. We find the tool surprisingly innovative compared to overpriced and bad deliverability services like mailchimp.

We like the ability to surpress domains we do not wish to mail to, scheduling and merge tags, analysis and the gmail threshold monitor, and recently the ability to use multiple accounts.

I also watch these folks and they, it appears, are very much watching and learning and innovating on how to help businesses reach cold customers, politely without being a flat out spam house. Other services talk about warm ups, for example, however Gmass was the first I noticed to say that google has blocked all warm up services.. something the other services are not telling you and selling you

I am not here to defend them, all I am saying is we find it very useful and are always exploring better methods to help us reach our target audiences.

24 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Big Scam and Fake Promise

Big Scam. Getting 45 dollars initially and returning 20 dollars for posting positive review. Fake promise…. I was not able to send more than 30 mail even after changed the GMASS settings “Ignoring gmail natural limits”. We should have 30 email account to send 60,000 email. GMASS is asking 4 cent per1000 mail if we want to send more than 10,000 email per day. Unhappy service. Waste of time and money.

24 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

CONTINUED CHARGE TO CC AFTER CANCELATION OF SUBSCRIPTION!

I used Gmass in 2021 for some Covid Communication Newletters. I had a paid service which I cancelled by email at the end of 2021. I recently was notified that even though I have checked all my email accounts and have either "free" or disconnected accounts they have been charging me $25/month ever since. Unethical!

18 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It is pure observation but I have used…

It is pure observation but I have used G mass twice for some time. The first time I noticed the same behavior, I thought it was just a coincidence. I decided to give G mass a second try and this is what happened.
I paid for my subscription and sent the first batch of emails to current customers and everything went great that month, sales went up and I was thrilled with the results. Then I started receiving spamming calls about my Google account not being verified. I took a call once and it was to sell an advertisement service but I declined. knowing these are not coming from Google but from spammers.
Then I noticed my Google profile with all the reviews disappeared. My company is not to be seen anywhere. I kept sending emails and no sales. Sales were completely dead the next month and a lot of my current customers are unsubscribing from the emails despite continue buying from us.
It might be a coincidence but this has happened twice. meaning if I dont pay for advertisements I get removed everywhere and I have been in business for over 10 years. Something is substantially wrong

14 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended!

Highly recommended! GMass is a game-changer for email marketing! With its intuitive interface and powerful features, it streamlines the process of sending personalized emails to large lists. Whether you're a freelancer, marketer, or business owner, GMass is a must-have tool for maximizing your outreach efforts. Plus, their customer support is top-notch.

9 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Be careful with Gmass

Be careful with Gmass - it might get your Gmail disabled.
I used it to send xmas cards to my contacts and my Gmail got disabled. Luckily I was able to recover it but it took like two weeks of hard work. And I was without email for two weeks.

2 de janeiro de 2024
Avaliação não solicitada

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