Have been using go Dutch ie for a few years now and they never disappoint. Living in the USA can make the gift giving a challenge, with go Dutch I can send the most beautiful flower arrangements wi... Ver mais
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Veja o que dizem as avaliações
Really great local friendly florist! My hat box looks just great! (Now, on my online booking form, I requested "no lillies" as the recipient doesn't particularly like the ol' lily...... So... Ver mais
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We ordered flowers for our aunties funeral in Galway, Ireland from America with in 24 hours. It was 4pm in Ireland and the staff except for the florist had left but he helped me to order. The arrange... Ver mais
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Ordered wreaths from the Galway store on a Monday and both hand delivered the next day as requested. Beautiful vibrant colours & meticulously assembled. The videos were also a welcome surprise too tha... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Go Dutch Flowers
Escrito pela empresa
Informações de contato
Upper Salthill 137, Galway, Irlanda
- 091 448445
- customer.service@go-dutch.ie
- go-dutch.ie
4,5
Excelente
1 mil avaliações
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good !!!!!!
8 de abril de 2026
Won't use them again
I rang Go Dutch on Thursday to enquire about their planter trays, as there was no information on their website about what was in them. I wanted to send a gift to a colleague who was recently bereaved and wanted to send something appropriate that they could plant and have as a reminder. I called on Thursday to ask what was included and was told I would get a reply by the following morning. When no reply came, I ordered anyway, as I wanted same-day delivery and trusted that a company with a reputation like Go Dutch would send something beautiful.
I was sending this on behalf of a group of coworkers and was embarrassed when I saw the video of what was sent. For one thing, the flowers were not in bulbs like they were on the website, but fully bloomed. I assumed there would be a mix of spring flowers, but it was all miniature daffodils and one random pansy in the back. You could get the same arrangement in Lidl for a tenner, but including delivery, it was over €50. To add insult to injury, when I immediately emailed them back to complain, they did not respond. There is absolutely no customer service from this company. I wanted to use a local florist, but I won't use this one again. An absolute rip off with no respect for their customers.
10 de abril de 2026
Avaliação não solicitada
What u see is what u get!
Booked and paid on line. Delivered what I ordered on same day. Everyone happy. What more could you ask for!
10 de abril de 2026
Resposta de Go Dutch Flowers
Hi Gina! We truly appreciate you taking the time to share your experience with us. Your feedback means the world to our team. Stay safe and have a lovely day! 😊
Fantastic experience
Fantastic experience. Beautiful arrangment delivered on time. Great customer service and good prices.
9 de abril de 2026
Resposta de Go Dutch Flowers
Hi Margaret, Thank you for your awesome rating and fantastic review! We hope the bouquet made you and your loved one smile. Enjoy your day and keep safe!
Amazing experience
Easy to order.
Efficient on delivery
Flower arrangements professional and wonderful
7 de abril de 2026
Resposta de Go Dutch Flowers
Many thanks, Vanessa, for your thoughtful review. We’re delighted to know you had a great experience with us. Your support truly keeps us blooming! 🌼
Amazing service and amazing product!!
7 de abril de 2026
Resposta de Go Dutch Flowers
Thanks a bunch for the wonderful review, Daniel! Knowing we made your day brighter puts a big smile on our faces. Looking forward to your next order. 🌸
Resposta de Go Dutch Flowers
Hi Roisin,
Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience.
We’d like to clarify that we sent an email to verify the delivery address prior to dispatch, but we did not receive a response. To ensure we resolve this for you as quickly as possible, could you please confirm the correct delivery details via email at customer.service@go-dutch.ie?
We’re more than happy to assist further and make this right. Your satisfaction is very important to us.
Beautiful!
Flowers delivered on time, were beautiful and sent a great message to our far-away friends. We are ordering from the States, and it is seamless. Well done.
4 de abril de 2026
Avaliação não solicitada
Resposta de Go Dutch Flowers
Thank you for the five-star love, Victoria! We’re so happy you were pleased with your flowers and our service. Big thanks from the entire team. 🤍
Resposta de Go Dutch Flowers
Thanks for the five-star review, Fergus. We truly appreciate the support and we are delighted to know you loved our flower delivery service.
Resposta de Go Dutch Flowers
We are glad you loved our flower delivery service, L. Martyn. We would love to hear from you again. Stay safe!
Rotten
If I could give it a 0 star I would. It was absolutely rotten. Flowers were old and weathered and not colour coordinated at all as if a colour blind person was putting them together, sunflowers were missing petals, I can go on and on. It was a disgrace, how could anyone think that the flowers they delivered was ok is beyond me. Do not use them if you don’t want to feel embarrassed.
31 de março de 2026
Avaliação não solicitada
Resposta de Go Dutch Flowers
Thank you for your feedback, and I’m truly sorry to hear about your experience.
What you described is absolutely not the standard we aim to deliver, and I completely understand how disappointing and frustrating this must have been, especially for something as meaningful as a flower arrangement. Please accept our sincerest apologies for the condition and presentation of the flowers you received.
We would really appreciate the opportunity to make this right for you. If this issue has not yet been resolved, kindly reach out to us directly at customer.service@go-dutch.ie, along with your order details, so we can investigate further and offer an appropriate resolution as soon as possible.
Your feedback is very important to us, and we are taking it seriously to ensure this does not happen again.
Thank you for bringing this to our attention, and again, we are very sorry for the inconvenience caused.
Have been using go Dutch ie for a few…
Have been using go Dutch ie for a few years now and they never disappoint.
Living in the USA can make the gift giving a challenge, with go Dutch I can send the most beautiful flower arrangements without concern. They have always gone above and beyond. Flowers are always fresh and beautiful. Florist makes sure they look absolutely fabulous.
Very happy with all my purchases- will continue to use them for all my flower deliveries in Ireland.
18 de março de 2026
Avaliação não solicitada
Resposta de Go Dutch Flowers
Thanks for the awesome review, Jenn! We work hard to meet expectations like yours, and we’re happy to hear you loved your experience with us. Once again, big thanks from all of us here.
A fabulous company
Stunning flowers, got a custom €50 bunch for a birthday occasion and it’s was a stunning bunch of flowers. The delivery man was nice and professional too. Thank you so much!
18 de março de 2026
Avaliação não solicitada
Resposta de Go Dutch Flowers
Thanks a bunch for the wonderful review! Knowing we made your day brighter puts a big smile on our faces. Looking forward to your next order. 🌸
Fabulous flowers
Fabulous flowers
Just wonderful from start to finish - simple ordering, great communications, and a beautiful bouquet that was loved by the recipient.
Can't recommend enough!
7 de março de 2026
Resposta de Go Dutch Flowers
Thank you, Jennifer. We really appreciate you taking the time to leave us a review and sharing your experience with Go Dutch Flowers. So delighted you were satisfied with our flower delivery service. :)
Always helpful and reliable
Always helpful and reliable, our "local" florist for when there is a special occasion at home.
15 de março de 2026
Avaliação não solicitada
Resposta de Go Dutch Flowers
Hi Kate, Thank you for your awesome rating and fantastic review! We hope the bouquet made you and your loved one smile. Enjoy your day and keep safe!
The flowers for Mother's Day
The flowers for my mum on Mother's Day were amazing as always:) The video showing me what the flowers looked liked is greatly appreciated. Thanks again Go-Dutch!!! Thanks Eric:)
15 de março de 2026
Avaliação não solicitada
Resposta de Go Dutch Flowers
Hi Eric! Thank you so much for taking the time to leave us an amazing review. Please let us know what we can do for you in the future. Stay safe!
Flowers beautiful, delivey disappointing
Ordered flowers on Thursday for delivery on Friday. Found out sat morning that they were not delivered and called the shop. They were apologetic and said they would deliver on Saturday with a box of chocolates as apology. I called the person on Sunday afternoon and they still didn't receive the flowers. I called again on Monday. Apparently the flowers were left on the doorstep. They didn't ring the bell or call the phone number provided. So nobody knew they were there. And no chocolates. Whilst the flowers looked beautiful, the whole experience was very frustrating and embarrassing.
13 de março de 2026
Avaliação não solicitada
Resposta de Go Dutch Flowers
Thank you for your feedback. We sincerely apologize for the delivery issues and the frustration this caused. We understand how disappointing the overall experience must have been, especially with the delays, lack of communication, and missed follow-through on our promise.
This is not the level of service we aim to provide, and we truly regret the inconvenience and embarrassment caused.
If your concern has not yet been resolved, please reach out to us via our email customer.service@go-dutch.ie so we can assist you directly and make this right. Thank you for bringing this to our attention.
My Mother’s Day flowers cancelled by the florist, on the day itself.
I am extremely disappointed with my experience at this florist in Galway. I ordered a bouquet for my mother for Mother’s Day, hoping to brighten her day as I couldn’t be there in person. The delivery was supposed to arrive yesterday, on Mother’s Day. However, I received a generic automated email on the day itself, at 11:52am informing me that my order was canceled due to ‘inventory.’ Not a single email or call came before this; they waited until nearly midday on the day to notify me. I was devastated. My mother lives alone, and I wanted to send her love on a day that meant so much. I tried calling and emailing them afterward, and no one responded. This last minute notice is absolutely disgraceful. I will update my review if I receive any communication back from them, but as of now, this is where it stands. I am appalled and will not be using them again.
15 de março de 2026
Avaliação não solicitada
Resposta de Go Dutch Flowers
Thank you for your feedback, and we are truly sorry for your experience. We deeply regret that your Mother’s Day order was canceled on the day itself and that you were only notified at such a late stage. We understand how important this occasion is, especially when sending love from a distance, and we’re very sorry for the disappointment this caused both you and your mother.
We also sincerely apologize for the lack of communication and the difficulty you had reaching us—this is not the level of care or service we aim to provide.
Please allow us the opportunity to make this right. If you have not yet received a response, we kindly ask you to contact us directly via our email customer.service@go-dutch so we can assist you and address this matter properly.
It was my first time ordering flowers…
It was my first time ordering flowers from Go Dutch and it won't be my last. The service was excellent and my Mum loved her beautiful flowers for Mother's day.
13 de março de 2026
Avaliação não solicitada
Resposta de Go Dutch Flowers
Thanks for the five-star review, Suzanne. We truly appreciate the support and we are delighted to know you loved our flower delivery service.
Flowers arrived after 2100 on the…
Flowers arrived after 2100 on the planned delivery day
5 de março de 2026
Resposta de Go Dutch Flowers
Thank you for your feedback, and we’re truly sorry that your flowers arrived so late in the evening. We understand how important timing is, and this is not the experience we want for our customers.
Please accept our sincere apologies for the inconvenience caused. We appreciate you bringing this to our attention and will use your feedback to improve our delivery service.
If there’s anything we can do to make this right, please don’t hesitate to contact us directly via our email customer.service@go-dutch.ie.
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