Overall I would say 5, although a 4 would also befitting. The actual prices and quality of the gold was great, but as this was my first time purchase they needed bank statements which is fine. However... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Very professional service .... so easy. Have been using this company for over 5 years now without a hitch. Every transaction is without stepping outside except for posting the letter .... all lapto... Ver mais
Received the items as expected and in good condition. Very fast service ordered and came the following day. Very reliable.
A empresa respondeu
Good service and price. Once you’ve set-up an account it is very easy to buy at a decent price. Despatch and delivery are smooth and efficient. An impressive operation.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
GOLD.co.uk is the home of bullion investment and vaulting. We offer UK investors the opportunity to buy physical gold and silver and place it in secure allocated storage or opt for fully insured discreet home delivery.
Informações de contato
Floor 16, Centre City Tower, B5 4UA, Birmingham, Reino Unido
- 0121 369 3000
- support@gold.co.uk
- gold.co.uk
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 15% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
hassle free transaction
17 de setembro de 2026
Resposta da Gold.co.uk
Thank you for your feedback. We’re pleased to hear you had a hassle-free transaction and that everything went smoothly. We really appreciate you taking the time to leave a review.
All the best,
Customer Service Team
Ten out of ten
16 de setembro de 2026
Resposta da Gold.co.uk
Thank you for the fantastic 10 out of 10! We really appreciate you taking the time to leave such a positive rating and are delighted you had a great experience with us.
All the best,
Customer Service Team
efficient and businesslike
15 de setembro de 2026
Resposta da Gold.co.uk
Thank you for your feedback. We’re pleased to hear you found our service efficient and businesslike. We appreciate you taking the time to share your experience.
All the best,
Customer Service Team
Easy to buy
Easy to buy, kept informed when delivery was due, coins turned up when they said they would. Will definitely use again
12 de setembro de 2026
Resposta da Gold.co.uk
Thank you for the great feedback. We’re pleased to hear you found the ordering process easy and that the delivery updates kept you informed. It’s also good to know your coins arrived when expected, and we appreciate you choosing Gold.co.uk.
Customer Service Team
Resposta da Gold.co.uk
Thank you for the kind words. We’re really pleased to hear you found the experience first class from beginning to end.
Customer Service Team
Excellent service and extremely…
Excellent service and extremely competitive pricing. Will most definitely return in the future. Five stars all around. Thank you!
11 de setembro de 2026
Resposta da Gold.co.uk
Thank you for such a positive review. We’re pleased you were happy with both the service and the pricing, and it’s great to hear you’d choose Gold.co.uk again. Your five-star rating is very much appreciated.
Customer Service Team
Items received as described in the…
Items received as described in the website.
Prompt delivery with good service
Thank you team.
18 de setembro de 2026
Avaliação não solicitada
Resposta da Gold.co.uk
Thank you for your feedback. We’re pleased the items matched their descriptions and that you received your order promptly. We appreciate you taking the time to share your experience with Gold.co.uk.
Customer Service Team
Very professional and all went well
Very professional and all went well. Thanks
10 de setembro de 2026
Resposta da Gold.co.uk
Thank you for the feedback. We’re glad everything went smoothly and that you found the service professional throughout.
Customer Service Team
Easy navigation website great products.
Easy navigation website great products.
Quick concise ordering process and thorough feedback throughout the transaction
2 de setembro de 2026
Resposta da Gold.co.uk
Thank you for the fantastic feedback! 😊 We’re delighted to hear you found the website easy to navigate and were happy with the range of products available.
It’s also great to know you found the ordering process quick and straightforward, with clear communication throughout your transaction. We really appreciate your support.
All the best,
Customer Service Team
First time ordering
First time ordering, excellent service and delivery next day.
11 de setembro de 2026
Avaliação não solicitada
Resposta da Gold.co.uk
Thank you for choosing Gold.co.uk for your first order. We’re pleased to hear you had such a positive experience and that your order arrived the very next day.
Customer Service Team
Resposta da Gold.co.uk
Thank you for your feedback! 😊 We’re pleased to hear you found the instructions clear and the service reliable and secure.
Providing a straightforward process while keeping every order handled with the appropriate level of security is really important to us. We appreciate you taking the time to share your experience.
All the best,
Customer Service Team
Simple and secure method of payment.
Simple and secure method of payment.
Very helpful assistant and I thought
reasonably priced.
Thanks for your help.
Will purchase again.
10 de setembro de 2026
Resposta da Gold.co.uk
Thank you for your lovely feedback! 😊 We’re really pleased to hear you found the payment process simple and secure, and that our assistant was able to provide helpful support.
It’s great to know you felt the pricing was reasonable too. We really appreciate your custom and are delighted to hear you’ll be purchasing with us again.
All the best,
Customer Service Team
The whole process was simple easy and…
The whole process was simple easy and straightforward highly recommend
1 de setembro de 2026
Resposta da Gold.co.uk
Thank you for your great feedback! 😊 We’re delighted to hear you found the whole process simple, easy and straightforward.
Making things as smooth and hassle-free as possible is exactly what we aim for, so it’s fantastic to know you had such a positive experience. Thank you for your recommendation and support.
All the best,
Customer Service Team
Good service and price.
Good service and price.
Once you’ve set-up an account it is very easy to buy at a decent price. Despatch and delivery are smooth and efficient. An impressive operation.
1 de setembro de 2026
Resposta da Gold.co.uk
Thank you for the fantastic feedback. We’re pleased to hear you found the buying process straightforward once your account was set up, and that you were happy with both our pricing and the efficiency of our despatch and delivery service.
It’s great to hear such positive comments about the overall experience, and we really appreciate you taking the time to share them.
Customer Service Team
Resposta da Gold.co.uk
Thank you for your feedback! 😊 We’re really pleased to hear your order arrived the very next day and that the shipping was quick and hassle-free. It’s great to know everything went smoothly with your purchase.
All the best,
Customer Service Team
Honest & Trust Worthy
I have been dealing with Gold.co.uk for a few years now, I have always found there services to be excellent. No problem is to small for them, if you have any issues, a quick phone call will put everything to right. I would highly recommend this trust worthy company.
29 de agosto de 2026
Resposta da Gold.co.uk
Thank you so much for your continued support over the years! 😊 It’s fantastic to hear that you’ve consistently found our service excellent and that our team has always been there to help whenever you’ve needed us.
We really value the trust you’ve placed in Gold.co.uk, and it’s especially pleasing to know that a quick call has been enough to get things sorted when an issue has arisen. Thank you for your kind recommendation and for being such a valued customer.
All the best,
Customer Service Team
This process was seamless
This process was seamless. I phoned up, agreed terms, sent in the product and the money was in my account within three days. Stress-free and simple. Felt very confident in the company and can highly recommend them.
26 de agosto de 2026
Resposta da Gold.co.uk
Thank you for taking the time to share such fantastic feedback! 😊 We’re delighted to hear how smooth and straightforward you found the whole process, from agreeing the terms over the phone to receiving your payment within just three days.
It’s great to know you felt confident dealing with us and that everything was stress-free from start to finish. We really appreciate your recommendation and your trust in our service.
All the best,
Customer Service Team
Very reliable and on-time delivery is…
Very reliable and on-time delivery is possible; it can be physically verified.
28 de agosto de 2026
Resposta da Gold.co.uk
Thank you for your feedback! 😊 We’re pleased to hear you found us reliable and that your order arrived on time. We know how important it is to have confidence in a delivery, particularly when purchasing precious metals, so it’s great to know everything arrived as expected.
All the best,
Customer Service Team
Better price and faster delivery than…
Better price and faster delivery than Royal Mint. Nuff said.
28 de agosto de 2026
Resposta da Gold.co.uk
Thank you for the great feedback! 😊 We’re delighted to hear you found our prices competitive and the delivery faster than expected. Sometimes there really is no need to say more! We really appreciate your support.
All the best,
Customer Service Team
Resposta da Gold.co.uk
Thank you for your kind feedback! 😊 We’re really pleased to hear you found the process easy and our team helpful. It’s great to know we could make everything nice and straightforward for you.
All the best,
Customer Service Team
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