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Good Protein Avaliações 499

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

L’excellence de leur service client! Je n’ai eu aucune difficulté à recevoir des produits manquants dans ma Commande non livrée du transporteur. Service rapide, d’une qualité et professionnalisme ex... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good Protein is the best plant based protein powder I have tried. The flavours are delicious and it blends beautifully with no gritty texture. The high protein option with bcaas is great for the stren... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've tried a lot of protein brands and GoodProtein is genuinely in a league of its own. The quality is insane! Clean ingredients, no weird aftertaste, and it actually mixes properly instead of turnin... Ver mais

Avaliado com 3 de um total de 5 estrelas

Most of the flavours I've tried have been excellent (chocolate, berry, vanilla, peanut butter). The banana cream has a nice flavour but it does not go smooth, it remains chunky. After Reacher out to c... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de fitness e nutrição
  2. Loja de vitaminas e suplementos

Escrito pela empresa

Founded in 2019, Good Protein is a Montreal-based wellness brand on a mission to make plant-based nutrition easy, enjoyable, and suitable for all lifestyles. They’ve dedicated themselves to making a healthier, smoother and tastier shake by scouring the world for the best plant-based ingredients. Known for its clean, plant-based ingredients and all-in-one products, Good Protein creates products that go beyond just protein—offering shakes and juices packed with fibre, probiotics, digestive enzymes, and essential vitamins and minerals. Whether you’re fueling a busy lifestyle, upgrading your daily routine, or just want something that tastes really good, Good Protein makes it simple to feel your best. | Fondée en 2019, Good Protein est une marque de bien-être basée à Montréal dont la mission est de rendre la nutrition à base de plantes simple, agréable et adaptée à tous les modes de vie. L’entreprise se donne pour objectif de créer un shake protéiné plus sain, plus onctueux et plus savoureux, en parcourant le monde à la recherche des meilleurs ingrédients d’origine végétale. Reconnue pour ses ingrédients végétaux de qualité et ses formules tout-en-un, Good Protein propose des produits qui vont bien au-delà des simples protéines : des shakes et des jus riches en fibres, probiotiques, enzymes digestives, vitamines et minéraux essentiels. Que vous ayez un mode de vie actif, que vous cherchiez à améliorer votre routine quotidienne ou que vous vouliez simplement quelque chose de délicieux, Good Protein vous simplifie la vie et vous aide à être la meilleure version de vous-même.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

499 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Very happy with Good Protein

Always a good experience from a great product! Thank you

13 de dezembro de 2025
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Resposta de Good Protein

Hey Victoria! So glad you’re always having a good experience. 😄

Thanks so much for your support. It really means a lot!

- Good Protein Team 💫

Avaliado com 5 de um total de 5 estrelas

Really great customer service!

8 de dezembro de 2025
Avaliação não solicitada
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Resposta de Good Protein

Yay! So happy to hear you had a great experience, Sarah! 😄

That’s exactly what we aim for, and your kind words really mean a lot!

- Good Protein Team 💫

Avaliado com 5 de um total de 5 estrelas

Amazing protein powder and great…

Amazing protein powder and great ingredients. Feels like I’m having a treat with all the added benefits. The service is great too!!

12 de dezembro de 2025
Avaliação não solicitada
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Resposta de Good Protein

Hey Coreen! So happy to hear you’re loving our product! 😄

It’s awesome that it feels like a treat while giving you all the benefits.

Thanks for the kind words about our service too. It really means a lot!

- Good Protein Team 🤍

Avaliado com 1 de um total de 5 estrelas

Product is excellent, subscription service is horrible

Product is excellent. Subscription service is horrible. Delivery tracking is non-existent. Shipment is still lost in space somewhere, and no support from Good Protein other than telling me to try their Eggnog Product.

12 de dezembro de 2025
Avaliação não solicitada
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Resposta de Good Protein

Hi Veronica, we’re really sorry to hear about your experience with the subscription and delivery. We understand how frustrating that must be. It’s great to hear you’re enjoying the product itself, but clearly the service fell short this time.

If anything is still unresolved, please feel free to reach out to us at info@goodprotein.ca so we can help.

- Good Protein team

Avaliado com 5 de um total de 5 estrelas

Loving goodProtein shakes

Great selection of flavors, mix well, filling and tasty.
Christmas special - eggnog, is so good!

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Good Protein

Resposta de Good Protein

Hey Robbie! Thanks so much for sharing.😄 That sounds amazing!

So glad you’re enjoying the flavours and our limited edition Eggnog! It’s definitely a crowd favourite.

Your support truly makes our day!

- Good Protein Team 💫

Avaliado com 1 de um total de 5 estrelas

Awful customer service

I'm really upset. They use a terrible courier that does not follow delivery instructions at all and will lose your package, and when you reach out to customer service, they will give you the run around and tell you to wait 7 days, and then another 7 days, and then they eventually stop responding. My friend who recommended the store to me said that she did not expect this from them, and she said I should do a chargeback for my order. She said she will stop buying GoodProtein in the future too.

9 de dezembro de 2025
Avaliação não solicitada
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Resposta de Good Protein

Hi Lia, we’re really sorry to hear about your experience and understand how frustrating this must be with delivery and communication. This is not the experience we want anyone to have. If anything is still unresolved, please feel free to reach out to us at info@goodprotein.ca so we can help make things right.

- Good Protein team

Avaliado com 5 de um total de 5 estrelas

Chai latte

I tried the chai latte all in one mix with warm coconut milk. It was easy to mix, didn’t end up with any clumps , tasted a lot better than I thought it would, normally protein shakes are a little chalky but this is not at all. Customer service is quick in responding , they answered my questions and were very friendly. I wasn’t just another number to them, I was heard and that feels good . I have already started recommending to family and friends .

9 de dezembro de 2025
Avaliação não solicitada
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Resposta de Good Protein

Hey Dorra! This is so lovely to hear! 😄

We’re so glad you enjoyed the Chai Latte. It means a lot that you felt heard and had a great experience with our team.

Thank you so much for recommending us to your family and friends. We truly appreciate your support!

- Good Protein Team 💫

Avaliado com 1 de um total de 5 estrelas

Good Protein is a scam

Good Protein is a scam. In fine print, if you change your mind or want to return your order, they will charge you 15% restocking fee. This is not indicated clearly when you place the order, which is a real disappointment. I regret ordering with them and will not support a brand who operates like this - terrible customer service.

1 de dezembro de 2025
Avaliação não solicitada
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Resposta de Good Protein

We’re really sorry to hear about your disappointment, Jennie. We understand how frustrating return handling fees can be. Our goal is always to be as clear as possible, and we appreciate your feedback to help us improve. If anything is still unresolved, please feel free to reach out to us at info@goodprotein.ca, and we’ll be happy to help.

- Good Protein team

Avaliado com 5 de um total de 5 estrelas

Great Product

I found it quite convenient to have the product delivered to my door, just before I ran out each month. It is a really good product that gets used daily.

2 de dezembro de 2025
Avaliação não solicitada
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Resposta de Good Protein

Thank you so much for your kind words, Jean. We’re thrilled to hear our delivery timing works so well for you! It’s great to know our products are a part of your daily routine. We’re excited to keep making your daily shake easy and enjoyable. 💚

- Good Protein team

Avaliado com 5 de um total de 5 estrelas

I've been drinking Good Protein since Aug.2025shakes…

I've been drinking Good Protein shakes every day, and I can confidently say they're top-notch. As a Canadian product, they truly stand out compared to US alternatives, not just because of their wellness focus but also due to their effectiveness. They help significantly with bloating, and they deliver exactly what they promise. The price point is great, and delivery is always prompt. Plus, the subscription program is super user-friendly and flexible, making it easy to manage or cancel anytime. Customer service is outstanding: the owner, Charlie, responded to my query about collagen expiration within minutes, even after hours. Overall, I wholeheartedly recommend Good Protein shakes!

27 de novembro de 2025
Avaliação não solicitada
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Resposta de Good Protein

Hey Kathryn, thank you so much for your kind words! We’re thrilled to hear our shakes are making such a difference, from helping with bloating to fitting seamlessly into your routine. It’s wonderful to know our delivery, subscription program, and service are hitting the mark.

We really appreciate your support and recommendation. 💚

- Good Protein team 💛

Avaliado com 5 de um total de 5 estrelas

Such amazing products and customer…

Such amazing products and customer service. 10/10

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Good Protein

Resposta de Good Protein

Hey Kayla! So happy to hear you’re loving the products and our customer service. 😊

That’s exactly what we aim for, and your kind words really mean a lot!

- Good Protein Team 🤍

Avaliado com 5 de um total de 5 estrelas

I love love the flavors not thick like…

I love love the flavors not thick like vegan shakes. The flavors are bang on. I look forward to my shake every morning .I have represented other companies and can honestly say that Good Protein is one of the best out there. No gross after taste no chalky residue honestly I feel full after my shake I add collagen and yogurt to it the yogurt gives it a creamier texture. Price is decent. I absolutely will continue to purchase Good Ptotein.

8 de abril de 2025
Avaliação não solicitada
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Resposta de Good Protein

Hey Sherry! So happy to hear you’re loving the flavours! 😄

It’s awesome that the shakes hit the mark without being thick or chalky. Love that you’ve found a routine with collagen and yogurt to make it even creamier.

Thanks so much for sharing. You’re the best, and we’re thrilled to have you in our community!

- Good Protein Team 🤍

Avaliado com 5 de um total de 5 estrelas

The customer service at Good Protein is…

The customer service at Good Protein is amazing! They have set the bar so high and make sure that every issue is resolved. Thank you!

29 de novembro de 2025
Avaliação não solicitada
logotipo da Good Protein

Resposta de Good Protein

Hey Jenny! So happy to hear you had a great experience with our customer service. 😄

That’s exactly what we aim for, and your kind words really mean a lot!

- Good Protein Team 💫

Avaliado com 1 de um total de 5 estrelas

Lied 3 times and do not honour refund policy.

Unfortunately the Orange Cream Pop tasted like cardboard so we asked for a refund within their 60-day return policy. Because Canada Post was on strike, they said they would delay the return window until shipping has resumed and then send me my prepaid shipping label. This did not happen so I emailed a reminder. They then promised to email the label out immediately, which did not happen either. So 2 days later I asked again and was told my request was sent to another team and that I would receive this prepaid label within 24 hours. Again, NEVER HAPPENED. And just now I received an email stating that since my 60-day window has passed, it is not possible to give a refund!! This company has lied to me 3 times now and it's obvious they never intended to honour their refund policy in the first place.
I should have read the reviews on TrustPilot first - they say it all. A waste of $60.00 and a lesson well learned.

25 de novembro de 2025
Avaliação não solicitada
logotipo da Good Protein

Resposta de Good Protein

Hi Maureen, we’re truly sorry to hear about your experience and understand how frustrating this situation must have been.

We can see how receiving multiple confirmations without follow-through, especially regarding your return label, would feel disappointing and understandably impact your trust. That’s not the experience we aim to provide.

We would really like the opportunity to make this right. If anything is still unresolved, please reach out to us at info@goodprotein.ca, and we’ll personally review your case and ensure it’s handled properly.

– Good Protein Team ✨

Avaliado com 5 de um total de 5 estrelas

Prompt customer service, Yummy shake!!!

Had a question about an order and was promptly responded to. Absolutely love this protein shake!
Flavors are so delicious. None of that chalky, after taste. I actually so look forward to my morning shake like I do my coffee!!

28 de novembro de 2025
Avaliação não solicitada
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Resposta de Good Protein

Hey Shelley! So glad to hear you had a quick response to your question and love that you’re enjoying the shakes. 😊

The flavours and smooth texture sound perfect. It’s awesome that your morning shake is now as exciting as your coffee.

Your support truly makes our day!

- Good Protein Team 💫

Avaliado com 5 de um total de 5 estrelas

I have tried so many protein powders…

I have tried so many protein powders and Good Protein is heads and tails the best I’ve ever had. So many great flavours (I haven’t found one I don’t like). Great nutrition, no aftertaste, reasonably priced, SUPER customer service and prompt delivery. And a Canadian based company! The best

28 de novembro de 2025
Avaliação não solicitada
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Resposta de Good Protein

Wow, thank you so much for sharing this, Sherri! 😄

We’re thrilled to hear you love the flavuors, nutrition, and smooth taste. It’s awesome that our customer service and Canadian roots made such a great impression too.

Your support truly means a lot!

- Good Protein Team 🤍

Avaliado com 5 de um total de 5 estrelas

Yummy chocolate good protein

Good protein is unlike any other I've tried. I love chocolate and this is bang on, not a mouth full of sugar. Im 64 and cooking for one sucks for me, I at least know my body is fueled by the shake and I'm getting my vitamins. I've tried a few different flavours all delicious, I see eggnog flavour is in for the holidays.
Give it a try you won't regret it.

28 de novembro de 2025
Avaliação não solicitada
logotipo da Good Protein

Resposta de Good Protein

Hey Jeanette! So happy to hear you’re loving Good Protein! 🤍

It’s awesome that our shakes are tasty, not too sweet, and give you the nutrition you need. We’re thrilled you’re enjoying the flavours.

It means a lot that you took the time to share your experience!

- Good Protein Team 💫

Avaliado com 4 de um total de 5 estrelas

I love Good Protein

I love Good Protein. They would get 5 stars but I find it a little on the pricey side.

28 de novembro de 2025
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Resposta de Good Protein

Hey Angela, thanks so much for sharing your thoughts. We’re thrilled to hear you love Good Protein! We hear you on the price, and we’re always looking for ways to offer great value while keeping our products high quality.

We hope you keep enjoying your shakes and can continue finding them worth it!

- Good Protein team 💛

Avaliado com 1 de um total de 5 estrelas

Tasteless

I bought an All-in-one shake chocolate fudge flavored because all the reviews and marketing said the favor was revolutionnary. I mixed it with water like suggested on the bag and flavor-wise, the vegetal protein overpowers the chocolate taste, it's bad. I think it's overprice for what is offered and leaves a bad taste in mouth. Overrated in my opinion. Maybe you'll like it if you like the taste of vegetal protein itself.

27 de novembro de 2025
Avaliação não solicitada
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Resposta de Good Protein

We’re sorry to hear that the Chocolate Fudge flavour didn’t meet your expectations. We understand how frustrating it can be when the taste isn’t what you hoped for, and we appreciate you sharing your thoughts. Your comments are important and will help us continue improving our products.

- Good Protein team

Avaliado com 5 de um total de 5 estrelas

My shipment was returned to the company…

My shipment was returned to the company and never made it to my address. The team was on it, emailed me to let me know and gave me a few options of what I like to do. I told them to re-ship it of course with no extra cost. The company was helpful, kind and apologetic. I told them of how helpful and kind they were along with great customer service. It's a Canadian product. One of the best protein shakes around with no grit, and it's tasty. I do get a fullness that you can't tell that your full, but you know your not hungry. It's good for a morning drink or a snack during the day. You can't go wrong with this company and they are definitely trying their best. The commercials help with regular people sharing their experience with this product. Keep up the great and tirelessly work you all do in this company.

25 de novembro de 2025
Avaliação não solicitada
logotipo da Good Protein

Resposta de Good Protein

Wow, thank you so much for your wonderful message, Genevieve! We’re thrilled to hear your experience with our team and our protein shakes has been so positive. It’s great to know the taste, texture, and fullness are hitting the mark, and that our efforts to make things right stood out. Your support and kind words mean a lot to us. ☺️

- Good Protein team 💛

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