Trying to get a response out of customer services for a shoe repair is ridiculous. I have provided photos, emailed them several times via there web site. I eventually tracked down a telephone number... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Trying to get a response out of customer services for a shoe repair is ridiculous. I have provided photos, emailed them several times via there web site. I eventually tracked down a telephone number... Ver mais
A empresa respondeu
Everything was easy. Shoes came out in amazing condition and build; I've never bought an expensive pair of shoes before, only boots, so this was a new experience for sure. Pre-order lead times wouldn... Ver mais
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Received my Smugs today, got the ones available through John Lewis with CF Stead leather, much cheaper than the horween leather ones on Gorals own site. Hard to imagine horween leather being worth £10... Ver mais
Honestly, I am shocked by the quality & craftsmanship put into these sneakers. I got the SMUGS 2.0 Natural Horween. Do not let the online photos fool you. They look so much better in person. T... Ver mais
A empresa respondeu
Goral is a Sheffield-based company that designs and handcrafts high-quality shoes and sneakers using premium materials. Our shoes are stylish, comfortable, and durable, suitable for any occasion. We're committed to exceptional customer service and building long-lasting relationships with our customers. Shop with us today to experience the difference high quality craftsmanship can make.
Goral & Son Ltd, Forum House, 35 spital hill, S4 7LD, Sheffield, Reino Unido
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Respondeu a 54% das avaliações negativas
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Customer service was great and the boots are fantastic!
Kept me informed along the way with lots of updates on the status and progress on my pair of shoes.
Always superb customer care, very communicative, very helpful. Visited the factory before and staff all very friendly, even spoke to the boss and his family. I like that it’s family run and owned not sold out. Always excellent shoes, superb leathers, always well made and prepared to resolve issues. I have 10+ pairs of gorals and seeing as how
One of the shoes is my name sake, I kinda have to buy them and support this wonderful British firm of Polish emigres.
While it took some time for the shoes to be made, it was completely worth the wait. What I received is a pair of the the best-looking hightops I've owned, that are for more comfortable and better made than anything else I've worn before.
As someone that needs wide toe boxes in shoes, the EE last fits great for me. It didn't take very long for the leather to break in and after a few weeks of near daily wear, they are easily my most comfortable pair of shoes. I wouldn't hesitate to buy these again, but fortunately I won't have to for a good long while since they can be resoled. Thank you to the team at Goral for making such awesome shoes.
A better than expected trainer. Always a worry when ordering online.
This is my third pair of Goral shoes. Unfortunately, this pair was smaller length wise and smaller width wise. I have flat fleet so it is a challenge to find shoes that fit across the board. The quality of Goral is second to none and I will continue to buy Goral even if I have to use my shoe expanders to make them a bit more roomy.
They are a great company with fantastic shoes, fair prices and outstanding customer service. They are very easy to work with and they have happily answered any questions I have sent them. My only small complaint is I wish they would have pictures of the shoes with all the sole options, this would greatly help when trying to pick what would look good together. I have asked them about this and they have told me they are or will be working on this.
I had questions which they answered. I asked about an update on my delivery and they responded. Shoes are great.
Goral is awesome the shoes arrived perfectly and look great. Further, I appreciate Gorals pretty steady updates about where my particular shoes were in the process.
Without doubt the comfiest and best quality trainers I’ve ever had on my feet. Such great quality and fit perfect. Great customer service and even showed me around the factory. The leather is another level, looks and smells absolute top top quality! Love em!
I waited for my Goral Sharman boots in Brown Chromexel in size 11 uk wide fit, for 2 months and they were worth the wait. They are high quality in all areas, leather, build, sole, comfort etc. I found the fit snug and a little short but not tight. The leather is flexible so will get more comfy with wear. I would have gone up a half size if they had been available. Once complete, the delivery was very quick.
The leather quality is exceptional and the comfort level is excellent right off the bat. It was worth the wait.
I had no issues with the service level of the waiting time as I was in no hurry and also understood this was a build to order process.
Comparatively, these shoes are more voluminous in their uppers than my other leather sneakers and the break-in comfort is much better, given a more cushioned insole.
Happy as a lark...
Excellent quality, with frequent update and delivered within the promised timeline. Very happy with the sneakers
Great shoes, customer service always answered my questions quickly while waiting for them to be built. Gave good advice on sizing too.
Great customer service when I needed to exchange for a bigger size.
The Goral Mellor shoes are extremely well made. I especially like the raised counter (quarter) which ensures that the shoes hug your feet. These are a delightful shoe to wear.

Resposta da GORAL

Resposta da GORAL
Love the shoes, the quality is amazing, the fit perfect (I chose the non wide version, which is wide enough imho).
Great service too.

Resposta da GORAL
Honestly, I am shocked by the quality & craftsmanship put into these sneakers. I got the SMUGS 2.0 Natural Horween.
Do not let the online photos fool you. They look so much better in person.
The heritage of GORAL makes these more personal, knowing that you aren't just buying a pair of shoes or boots. You are buying the story of the craftsmen who make the footwear every day.

Resposta da GORAL

Resposta da GORAL
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