GORAL Avaliações 

247
•
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Trying to get a response out of customer services for a shoe repair is ridiculous. I have provided photos, emailed them several times via there web site. I eventually tracked down a telephone number... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything was easy. Shoes came out in amazing condition and build; I've never bought an expensive pair of shoes before, only boots, so this was a new experience for sure. Pre-order lead times wouldn... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Received my Smugs today, got the ones available through John Lewis with CF Stead leather, much cheaper than the horween leather ones on Gorals own site. Hard to imagine horween leather being worth £10... Ver mais

Avaliado com 5 de um total de 5 estrelas

Honestly, I am shocked by the quality & craftsmanship put into these sneakers. I got the SMUGS 2.0 Natural Horween. Do not let the online photos fool you. They look so much better in person. T... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fábrica de Calçados
  2. Loja de Calçados

Escrito pela empresa

Goral is a Sheffield-based company that designs and handcrafts high-quality shoes and sneakers using premium materials. Our shoes are stylish, comfortable, and durable, suitable for any occasion. We're committed to exceptional customer service and building long-lasting relationships with our customers. Shop with us today to experience the difference high quality craftsmanship can make.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

247 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 54% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(247)

60 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Always superb customer care

Always superb customer care, very communicative, very helpful. Visited the factory before and staff all very friendly, even spoke to the boss and his family. I like that it’s family run and owned not sold out. Always excellent shoes, superb leathers, always well made and prepared to resolve issues. I have 10+ pairs of gorals and seeing as how
One of the shoes is my name sake, I kinda have to buy them and support this wonderful British firm of Polish emigres.

22 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Worth the Wait

While it took some time for the shoes to be made, it was completely worth the wait. What I received is a pair of the the best-looking hightops I've owned, that are for more comfortable and better made than anything else I've worn before.

As someone that needs wide toe boxes in shoes, the EE last fits great for me. It didn't take very long for the leather to break in and after a few weeks of near daily wear, they are easily my most comfortable pair of shoes. I wouldn't hesitate to buy these again, but fortunately I won't have to for a good long while since they can be resoled. Thank you to the team at Goral for making such awesome shoes.

10 de junho de 2025
Avaliado com 3 de um total de 5 estrelas

This is my third pair of Goral shoes

This is my third pair of Goral shoes. Unfortunately, this pair was smaller length wise and smaller width wise. I have flat fleet so it is a challenge to find shoes that fit across the board. The quality of Goral is second to none and I will continue to buy Goral even if I have to use my shoe expanders to make them a bit more roomy.

10 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Great company!

They are a great company with fantastic shoes, fair prices and outstanding customer service. They are very easy to work with and they have happily answered any questions I have sent them. My only small complaint is I wish they would have pictures of the shoes with all the sole options, this would greatly help when trying to pick what would look good together. I have asked them about this and they have told me they are or will be working on this.

9 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

10 out of 10

Without doubt the comfiest and best quality trainers I’ve ever had on my feet. Such great quality and fit perfect. Great customer service and even showed me around the factory. The leather is another level, looks and smells absolute top top quality! Love em!

7 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Well made, tough boots

I waited for my Goral Sharman boots in Brown Chromexel in size 11 uk wide fit, for 2 months and they were worth the wait. They are high quality in all areas, leather, build, sole, comfort etc. I found the fit snug and a little short but not tight. The leather is flexible so will get more comfy with wear. I would have gone up a half size if they had been available. Once complete, the delivery was very quick.

6 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

The leather quality is exceptional and…

The leather quality is exceptional and the comfort level is excellent right off the bat. It was worth the wait.

I had no issues with the service level of the waiting time as I was in no hurry and also understood this was a build to order process.

Comparatively, these shoes are more voluminous in their uppers than my other leather sneakers and the break-in comfort is much better, given a more cushioned insole.

Happy as a lark...

6 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Great shoes

Great shoes, customer service always answered my questions quickly while waiting for them to be built. Gave good advice on sizing too.

10 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent shoes.

The Goral Mellor shoes are extremely well made. I especially like the raised counter (quarter) which ensures that the shoes hug your feet. These are a delightful shoe to wear.

4 de março de 2025
logotipo da GORAL

Resposta da GORAL

Thank you for the review Neale!
We're glad to hear that you love wearing your Mellor's!

Avaliado com 5 de um total de 5 estrelas

Love the shoes

Love the shoes, the quality is amazing, the fit perfect (I chose the non wide version, which is wide enough imho).
Great service too.

4 de março de 2025
logotipo da GORAL

Resposta da GORAL

Thank you for the review Sylvain.
We're happy to hear your positive experience with your shoes and our customer service team!
We hope you love wearing your Skelton Sneaker.

Avaliado com 5 de um total de 5 estrelas

Shocking

Honestly, I am shocked by the quality & craftsmanship put into these sneakers. I got the SMUGS 2.0 Natural Horween.

Do not let the online photos fool you. They look so much better in person.

The heritage of GORAL makes these more personal, knowing that you aren't just buying a pair of shoes or boots. You are buying the story of the craftsmen who make the footwear every day.

4 de março de 2025
logotipo da GORAL

Resposta da GORAL

Thank you James for your review.
We're super happy to hear you love the quality and craftmanship of our shoes, we hope you love wearing your SMUGs.
I have passed on your kind words to our hard-working production team.

Avaliado com 3 de um total de 5 estrelas

Slow responses to questions

Slow responses to questions. Had to resend questions

4 de março de 2025
logotipo da GORAL

Resposta da GORAL

We're very sorry to hear that you didn't have the perfect experience with our customer service team - we are a small family run business, so we try our hardest to always respond to our customers right away.

If you still have any questions for us, please reach out we will be more than happy to help you.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais