GOVX Avaliações 4.328

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

GovX reached out right away. The Member was very attentive, checking and making sure everything was going fine. I buy gun parts every month and get issues every once in a while. I’ve had issues with S... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I received a a text from GOVX telling me if I checked out on an order I would receive free shipping with code SHIPNOW25. I made the order and when I attempted to use the code the screen responded tell... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Website is easy to use and navigate, good discounts on all items, and good flash sales. The only thing I would fix is shipping options and add priority shipping

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was easy to register also the ordering process was great the sneakers fit well and comfortable. Thanks for your help. Sincerely Roberto

A empresa respondeu

Detalhes da empresa

  1. Serviço de Comércio Eletrônico

Escrito pela empresa

GOVX.com is a members-only site for Americans of service. An exclusive shopping experience only for individuals who've served in military, first responder, law enforcement, emergency medical, and more government-related communities. Explore a massive collection of gear, tickets, travel, and more at members-only prices, only at GOVX.com.

GOVX

Escrito pela empresa

SAVINGS FOR THOSE WHO SERVE
We offer a catalog of gear and apparel at prices exclusively available to you, our favorite Americans. We believe all of it should be yours at the best prices we can negotiate. That's how we recognize your service to our country and communities. Want more? Got you covered. Members get extra savings on sporting events, travel amenities, theme parks, concerts, movies, and more. And with every order, we give back. A portion of every order through GOVX.com supports nonprofits serving the military, first responder, and law enforcement communities. Causes that recognize the services of Americans like you, and the families who stand by them.

BULLETPROOF PRICE GUARANTEE

Free return shipping. Price match guarantee.

Find it cheaper online? We'll beat any authorized retailer. Don't like it? We'll email you a shipping label and you send it right back totally free.

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Not efficient

The ordering process and confirmation is confusing with emails asking for additional information from two different people. There is no customer service phone number to call for help.

26 de outubro de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Hello, Thank you for sharing your feedback. I've requested more information so that we can give you a call and assist with your order further.
Thank you,
GOVX

Avaliado com 5 de um total de 5 estrelas

It was a really easy experience

It was a really easy experience. I believe this is my first time ordering from
GOVX. Saved a bit of money also.

25 de outubro de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Thanks for the awesome feedback Damond! We’re glad you’re part of GOVX.

Avaliado com 2 de um total de 5 estrelas

I feel deceived

I just made my first order. All the way through the checkout process, it told me that estimated shipping was $0.00. Once I hit checkout, it charged me $7.95. I feel like I was deceived.

24 de outubro de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Hi Rick, thank you for sharing your experience with us. We do charge a flat $7.95 shipping rate on all U.S. orders, but we’d love to get you taken care of on your next one. Reach out to help@govx.com - our team’s always happy to help! -GOVX

Avaliado com 5 de um total de 5 estrelas

i simply love what you do at GOVX…

i simply love what you do at GOVX supporting those who served! Amazing concept amazing Company! Thank you very much.

24 de outubro de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Thanks for the awesome feedback Brian! We’re glad you’re part of GOVX.

Avaliado com 5 de um total de 5 estrelas

Thanks for taking the shipping off

Thanks for taking the shipping off, it's a little tight around here. My wife will love this mounted on her wheelchair.

22 de outubro de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Your feedback is greatly appreciated John. Thank you for being a member! -GOVX

Avaliado com 5 de um total de 5 estrelas

GOVX - best gear, best price

GOVX consistently has the best gear at the best prices. I usually peruse clearance items, but there is a lot from which to choose. GOVX sends me notices, in just the right amount, to stay on top of savings and orders.

21 de outubro de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Chris, We strive to provide the best discounts and products for our members, thank you for being a member! -GOVX

Avaliado com 5 de um total de 5 estrelas

Easy to purchase products and get them…

Easy to purchase products and get them at a great deal! It was also easy to complete a return to the company as well.

20 de junho de 2025
logotipo da GOVX

Resposta de GOVX

Hello James,

Thank you for your wonderful feedback, and more importantly, thank you for your service! We are happy to have you as a member. - GOVX

Avaliado com 1 de um total de 5 estrelas

Horrible

Horrible! We booked airlines tickets as well as purchased the gold package of no questions asked 100% refund/cancellation policy. Scam! Tickets costed over 4k and we were only offered a 1800 refund after purchasing it just 3 days ago. The trip is 8 months away. There was NO support to resolve this issue. We believe we paid for an upgrade and was later charged an add’l fee to select our seats. Do NOT use this service!!!!

30 de setembro de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Hello Robert,
Thank you for sharing your feedback. I've requested more information so that we can give you a call and assist further.
Thank you,
GOVX

Avaliado com 1 de um total de 5 estrelas

do not use for hotels

I used Govx for my hotels when I went to Tokyo and everything went very smooth. Today 9/23 I booked a hotel I needed for a trip in October. It does state that any cancellation after 9/22 is 100% forfit; however, I was charged for 2 rooms for the same night…. I was on the phone for 2 hours to finally get someone to say they will fill out paperwork and it is not a guarantee and the room is cancelled anyway…what kind of shady shit is this????

23 de setembro de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Hello, Thank you for sharing your feedback. I've requested more information so that we can give you a call and assist further.
Thank you,
GOVX

Avaliado com 1 de um total de 5 estrelas

The company sat on an order and then…

The company sat on an order and then decided to email me asking to confirm my addresses and eligibility even though all that data existed in the order, as well as a near 10 year history with the company. Lost my window to receive merchandise given the expeditionary nature of my current job. Total and complete waste of time. Requested order cancellation and will go direct with brand instead.

22 de setembro de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Hi Derek,
Thank you for sharing your issue. I am sorry to hear about your experience with your order. We are going to follow up on your current open ticket to further assist you on this.
GOVX

Avaliado com 1 de um total de 5 estrelas

For all of their flag waving Govx makes…

For all of their flag waving Govx makes zero accommodations for disabled veterans. They are a email and/or bot only company. How do i know? After days of run around and being asked for personally identifying information over email I finally got a person. She was only able to recite corp speak. She kept repeating “we are an email and chat based company. When I asked how their flag waving patriotic company accommodates disabled veterans. “We are an email and chat based company”. One week after my request to speak with a person and this 100% permanently totally disabled veteran gets corp speak! Zero resolution. My order will be 1 week late for my need. She didn’t even offer expedited shipping.
Shame on Govx. Never again. I will pay 15% more to deal with companies I trust.

Fairness and protection? For the disabled? Not in the slightest. Unless you have terminal cancer aquired while serving our country the you don’t “understand my frustration”. I asked for a simple call to prevent the inevitable sickness brought about by the multiple of bot and one way human emails from Govx. In this case it’s worth it to call out the hypocrisy of GOVX. Again, zero accommodations for a Disabled veteran makes Govx a flag waving phony in my book. I might have chosen my words more carefully had Govx taken even one step in supporting my needs.

9 de setembro de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Hi Aaron,

Thank you for sharing your issue. While we understand your frustration, please note that our current policy remains in effect to ensure fairness and protection for all members. We will continue to follow up on your current email thread to assist with any further needs.

Thank you for your understanding,
GOVX

Avaliado com 1 de um total de 5 estrelas

Very Difficult To Deal With

Govx has a very checkered reputation, mostly not very good but not a total scam either. It's difficult to deal with the...they have no phone for customer service and you're stuck with email or sometimes an online chat.

While their website seems to imply otherwise, Govx has no connection at all with the US Military or US Government. While they do allow some discounts for government employees, it's very misleading for them to make it seem there is some other relation. The name Govx itself is deceptive.

Orders sometimes arrive, sometimes don't ever arrive, refunds for returns may get taken care of or you may wait a long time. Sometimes the discounts are fairly good, sometimes you still see a price higher than elsewhere. Overall I do not recommend this company as they are not worth the trouble and the chance you might lose money.

12 de agosto de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Hello John,
Thank you for sharing your feedback. I've requested more information so that we can give you a call and assist further.
Thank you,
GOVX

Avaliado com 5 de um total de 5 estrelas

Fast shipping and what I ordered came…

Fast shipping and what I ordered came in with no issues
Will be using GovX again as a disabled combat vet

8 de setembro de 2025
logotipo da GOVX

Resposta de GOVX

Thank you for this wonderful feedback Anthony! More importantly, thank you for your service. We are so happy to have you as a member.
-GOVX

Avaliado com 4 de um total de 5 estrelas

GOVX is starting to send SPAM emails…

GOVX is starting to send SPAM emails that they try to look like an order. SHAME ON THEM! Fire the marketing guy that designed that email!

4 de setembro de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Hazel,
Thank you for sharing your feedback with us. We’ve passed it along to our marketing team for review. We appreciate you taking the time to share your thoughts.
GOVX

Avaliado com 1 de um total de 5 estrelas

that commercial is very disrespectful

that commercial is very disrespectful. every time i see him put his finger in his face, it's another reassurance of why i would not shop here. nuff said

23 de agosto de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Krystal,
Thank you for sharing your feedback with us. We’ve passed it along to our marketing team for review. We appreciate you taking the time to let us know your thoughts.
GOVX

Avaliado com 1 de um total de 5 estrelas

Loved GOVX until I ordered my last two orders

Loved GOVX until I ordered a Vortex scope (have had good luck with them as well). They shipped it wrong so I never got it. They said they would refund? Had, good experiences so I just ordered another. Now they say "we are moving warehouses" So it may not ship for a while. Not sure if I have been hacked or what but if this is really GOVX I am dealing with on the Helpsite---I may be done. The explanations have been respectful but have a hint of the daily reports we get of scams-as I am a police officer. I hope I am wrong but right now the situation reeks. I want to be positive and sure hope I am wrong---I will give it a bit then call my credit card company for challenge to the charges.

18 de agosto de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Hi Tony,
Thank you for sharing your issue. I am sorry to hear about your recent experience with us. We will respond via email to set up a call. We are going through some amazing growth changes here at GOVX but want to assure you, your order is in good hands.
-GOVX

Avaliado com 1 de um total de 5 estrelas

Big NO..

Big NO... Dear fellas, GOVX (Military Fares) is not a government website, it's nothing else than a private-commerce platform.
They maneuver their website using nice words such GOV just to get you... After booking a flight ticket with them, I compared and noticed that it was $106 USD more expensive than the Delta airlines, besides the upgrades that are twice the price than the actually airline website. The upgrade fees are not displayed on GOVX until you book the flight ticket, by then, it is too late to cancel. If you want to cancel right after booking the ticket, they will charge you $100 USD. That's how they make money. Most of the airlines wont' charge a penny if you decide to cancel within 24 hrs. Besides all that, it is so hard to understand their customer service personnel. It seems that the calls are routed somewhere in Asia... Please be carful when booking with GOVX.
Trusted websites should never hide fees.

24 de julho de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Hello Armando,
Thank you for sharing your issue. I am sorry to hear about your booking experience. I've requested more information so that we can give you a call and assist further.
Thank you,
GOVX

Avaliado com 5 de um total de 5 estrelas

Fixed Problem

Member Deals and especially GOVX have gone above and beyond to help right the problem. MemberDeals refunded me the full amount for my hotel room and GOVX gave me a $25 credit for the inconvenience.

4 de julho de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Hello Donovan,
Thank you for sharing your issue. I am sorry to hear about your booking experience. I've requested more information so that we can give you a call and assist further.
Thank you,
GOVX

Avaliado com 1 de um total de 5 estrelas

Approved but really notThey say they have approved me for…

They say they have approved me for membership two weeks ago, but cannot order because it still says pending. Have emailed Lori but she has been no help. She just says I am approved welcome. Crazy

19 de junho de 2025
Avaliação não solicitada
logotipo da GOVX

Resposta de GOVX

Hi Rebecca,
Thank you for sharing your issue. I see that one of our managers reached out to you yesterday to help resolve the issue. Please don’t hesitate to let us know if you need any further assistance. GOVX

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