Zeal Avaliações 

446
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I came across Zeal Tax advisors almost by chance. My second lucky break was having Thomas Pullen as my case manager. From our first telephone conversation Thomas was super helpful and explained the co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We made a claim a few years back with the help of HJR (now Zeal) and were really happy with every aspect of that. Now selling our business, we contacted Zeal just for some advice and got so much more.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Process was very quick and easy. Comms were via email and telephone, in an easy to understand language, no financial jargon and the process was explained fully. No hesitation in using these guys aga... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really good company - can't fault at all. Dealt with Matthew Heavyside regarding a Capital Allowance claim. He walked me through the process really well, and answered a tonne of difficult questions. P... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Departamento Fiscal
  2. Conselheiro fiscal
  3. Serviços Financeiros Alternativos

Escrito pela empresa

Wave goodbye to conventional tax advisors. Say hello to Zeal. Zeal are Chartered Tax Advisors who help business owners claim a specialist tax relief on the embedded fixtures found in and under their commercial properties. Items like electrical and heating systems, pipework, flooring, kitchens, bathrooms and more. On average we help owners save around £35,000 in tax - many even receive a cash tax rebate for tax they didn't know they had overpaid. Zeal work on a paid-by-results basis so there are no fixed or upfront fees. As members of the Chartered Institute of Taxation, our team have many years of experience in capital allowances and our process is fully compliant with HMRC guidelines. We have claimed back millions of pounds in tax for business property owners and are proud of our 100% success rate on HMRC submitted claims. We offer an excellent aftercare service and are here as long as you need us to give you support in applying your savings to future tax payments. For more visit www.gozeal.co.uk


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

446 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(446)

38 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Zeal were very professional and…

Zeal were very professional and explained everything that we needed to know about the next steps that needed to be taken. Their staff were very friendly and efficient.
I would definitely recommend them.

25 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

GO Zeal!

I had a fantastic experience working with Zeal. From the outset, Matt has been incredibly helpful — responsive, knowledgeable, and genuinely invested in getting things right for me.

24 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service!

Delighted with the service received, the speed and professionalism from everyone I dealt with. Really clear advice and have saved me a lot of money.

29 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Experience of using Zeal services

Great communication throughout the whole process. Declan kept us informed at all stages and acted very promptly. A very efficient and professional service. Well done to all the team, especially Declan

2 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

First class service

Simple clear explanation. friendly staff who are informative and know their stuff.
I have recommended Zeal to a few friends, as working with them seems to be a no brainer

4 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Efficient and (very) effective service

Zeal handled our tax rebate for a property we bought six years ago as a furnished holiday let, identifying around £100k of unclaimed allowances. The claim was handled quickly and effectively by Tom with no pushback from HMRC and without excessive amounts of paperwork being required from us. All questions were responded to quickly and clearly by Tom who will be available in the future to help us if we forget what goes where when filing future returns. Altogether a faultless cradle to grave service and I have no reservation in recommending them.

21 de outubro de 2025
Avaliado com 1 de um total de 5 estrelas

Beware

Beware – my experience mirrors many other negative reviews

I was cold-called by Zeal in February 2024, despite never seeking their services. At the time I was in a very vulnerable position (dealing with a domestic abuse court case and on increased medication) yet was still pressed to sign quickly.

The engagement letter was ambiguous, especially clause 8.3, which I understood to mean fees would only become due when HMRC repayments or confirmed tax savings were realised. Instead, Zeal invoiced me thousands of pounds upfront after receiving only a modest HMRC repayment.

Worse still, the first invoice was wrong and only corrected after days of back-and-forth – something you shouldn’t expect from a firm of “tax professionals”. This added unnecessary stress and made me seriously question their accuracy and transparency.

Looking at other reviews, it’s clear my experience is not an isolated incident. Many clients report the same pattern: being led to believe there’d be no upfront outlay, only to find themselves billed heavily while any actual benefit may take years to materialise.

I have paid in full, but I would never recommend Zeal. If you’ve had a similar experience, I would strongly encourage you to also raise it with their professional/regulatory body, so that the scale of these issues is recognised and addressed.

This review reflects my personal experience and understanding of events.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Zeal

Resposta da Zeal

Thank you for taking the time to share your feedback.

We are genuinely sorry to hear that you felt your experience with Zeal added to an already very difficult personal situation.

We want to reassure you that all of our work is carried out strictly in line with UK tax legislation, and our engagement terms, including clause 8.3, are designed to set out clearly when fees become payable. Our fees are only due once a client’s tax position has been improved — either through reduced liabilities or confirmed repayments — and not before. We also work on a success-only basis, meaning there is no charge if no tax savings are identified.

We regret that there was an error in your initial invoice — this was corrected as soon as it was identified, but we fully understand how frustrating that must have been.

At Zeal, transparency and accuracy are fundamental to the way we operate, and we take concerns like yours very seriously. While we cannot discuss individual cases in public, we would very much welcome the opportunity to review your experience in detail and address your concerns directly. One of our Directors will be in touch shortly.

Thank you again for your feedback.

Avaliado com 5 de um total de 5 estrelas

Did what they said they would do

Zeal Tax was recommended to me by the Professional Association of Self-Caterers (PASC).

Zeal did what they said they would do, on time, professional and efficient. It proved to be a great return on investment.

I am happy to recommend Zeal to anyone needing specialist capital allowances advice for a holiday let.
Paul Teasdale

29 de setembro de 2025
logotipo da Zeal

Resposta da Zeal

Thank you for such a great review Paul, very much appreciated!

Avaliado com 5 de um total de 5 estrelas

Capital Allowances Claim

Zeal (particularly Keshia and Jack) were great to deal with. They were very professional, friendly and always there to answer my questions. They guided me through the process of claiming capital allowances on my Airbnb and successfully identified over £100,000 of allowances. I was delighted with this result and wouldn't hesitate to recommend Zeal.

17 de setembro de 2025
logotipo da Zeal

Resposta da Zeal

So thrilled we could help Amanda! Thanks for taking the time to leave a review :)

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