My first order went astray in the post. I contacted GP Nutrition who were more than helpful and checked with Royal Mail and found it was lost. I was then informed a replacement was on its way whi... Ver mais
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Veja o que dizem as avaliações
Bought the Everyday me, Resilient me and Astaxanthin a few months back. Together with the omega 3 i have noticed a real positive change in my mood, energy levels, digestion and feel less fatigue. Bein... Ver mais
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The ingredients appealed to me and how the product Radiant Me could help how I am feeling. I feel it’s working for me. I shall reorder because I love the ease of taking it and the flavour is delicious... Ver mais
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I've been subscribing for maybe 3 months now and it seems to be ok. It's usually last minute or even a day late before receiving the next pack but it does arrive. The courier does manage to get the ri... Ver mais
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Detalhes da empresa
Sobre GP Nutrition
Escrito pela empresa
Our founder and expert nutritionist, Gabriela Peacock, has developed high-quality, scientifically supported nutritional and beauty supplements, to support a healthy lifestyle without pressure or perfection.
GP Nutrition exists to make a balanced, healthy lifestyle simple and sustainable for women navigating busy, demanding lives.
From premium, natural ingredients to beautifully designed packaging and a seamless customer experience, we bring a touch of luxury to the everyday.
GP Nutrition exists to make a balanced, healthy lifestyle simple and sustainable for women navigating busy, demanding lives.
From premium, natural ingredients to beautifully designed packaging and a seamless customer experience, we bring a touch of luxury to the everyday.
GP Nutrition
Escrito pela empresa
- Wellness, beautifully simplified.
- We offer a curated range of science-backed supplements specifically formulated for women, thoughtfully designed to support real lifestyles, not rigid routines.
- Exceptional service
- When you need honest, non-judgemental advice, our award-winning customer care team is here to help, 9am to 5pm, Monday to Saturday.
- Totally flexible subscriptions
- Our handy subscriptions help you to invest in feeling your best and give you one less thing to worry about. ✔️ Better value – save up to 22% ✔️ Simpler for you ✔️ Free UK delivery ✔️ Total flexibility – amend, pause until payday, skip or cancel anytime.
100% Satisfaction Guaranteed. Free UK Delivery on all subscriptions.
We are so confident in our supplements that if you are not happy we will give you a full refund.
All our orders are sent via Royal Mail in packaging that conveniently fits through your letterbox.
Informações de contato
20 Station Road, CB1 2JD, Cambridge, Reino Unido
- 0808 502 0505
- hello@gpnutrition.com
- gpnutrition.com
20% off your first order
4,4
Excelente
122 avaliações
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Customer service??
No customer service at all. Have sent several emails but haven't got a reply. There isn't an automated reply so I'm not even sure if they have received my emails - and there's no way to find out!!
18 de outubro de 2024
Resposta de GP Nutrition
Hello Kiera,
Thank you for taking the time to write us a review.
We're so sorry for the delay in getting back to you, it looks like your emails were mistakenly directed to our spam folder, we completely missed them. We’re urgently addressing this issue to ensure it doesn’t happen again.
We can see that our team has now been in touch, and responded to your query regarding your discount code not working. We can confirm a full refund was processed for you.
If you have any further questions, please don't hesitate in contacting us, we're also available on 0808 502 0505.
Best wishes,
The GP Nutrition Team
Resposta de GP Nutrition
Hello Patricia,
Thank you ever so much for your five star review. We're very pleased to hear that our service has met your expectations.
Do let us know if you need anything.
Best wishes,
The GP Nutrition Team
had an amazing experience thanks to the…
had an amazing experience thanks to the outstanding team
1 de outubro de 2024
Avaliação não solicitada
Resposta de GP Nutrition
Hi Kie,
Thank you ever so much for taking the time to write us a review. We're very pleased to hear that you had a great experience with our team!
Do let us know if you need anything.
Best wishes,
The GP Nutrition Team
I received a package which I didn't…
I received a package which I didn't order without any information (invoice or sender address) I have today been asked to review the product hence I now know who sent the item. After ringing the contact number which states "open 9 a.m. to 5 p.m. I just got an answere machine asking for my emai address and phone number.
20 de outubro de 2024
Resposta de GP Nutrition
Hello Susan,
Thank you taking the time to write us a review, and I'm very sorry to hear about your unwanted order.
We can see that our team has already been in touch with you regarding this, and we've sent you an email including all the relevant details, including the order date, discount code applied and payment method used.
As we mentioned, this is something we've never come across before as we wouldn’t have these details unless they were used to place an order—perhaps someone placed it on your behalf by mistake.
We've processed a full refund for you, which should appear in your account in the next few days.
If you have any questions or need any further assistance, please don't hesitate in contacting us directly.
Best wishes,
The GP Nutrition Team
Quick and efficient.
Quick and easy to order , when I noticed a typo mistake it was efficiently dealt with .
7 de outubro de 2024
Resposta de GP Nutrition
Hello Mrs Knight,
Thank you so much for taking the time to write us a review.
We're so pleased to that you had a smooth shopping experience, and that our team was able to assist.
Do let us know if you need anything.
Best wishes,
The GP Nutrition Team
Delivered quickly which I alway like
Delivered quickly which I alway like. I've had the product before, it's good helps keep me feeling full between meals .
25 de setembro de 2024
Resposta de GP Nutrition
Hello Wendy,
Thank you ever so much for your five star review.
We're very pleased to hear that your order arrived quickly, and that you're feeling the benefits from your supplement.
If there's anything else we can do for you, please don't hesitate in reaching out.
Best wishes,
The GP Nutrition Team
Resposta de GP Nutrition
Hello Lee,
Thank you so much for your five star review.
It's great to hear that you're enjoying your supplements, and that you had a great experience with our team!
Do let us know if you need anything.
Best wishes,
The GP Nutrition Team
Resposta de GP Nutrition
Hello Pamela,
Thank you for taking the time to leave us a review.
We're very pleased to hear that you had a smooth shopping experience, and that your order arrived promptly.
If there's anything else we can do for you, don't hesitate in reaching out.
Best wishes,
The GP Nutrition Team
Life changing supplements
I use the ‘Fibre’ capsules and think they’re absolutely amazing. After having my second baby I wanted to lose weight and get toned again, this supplement is helping me to do that. The Glucomannan makes me feel fuller for longer, and I’m no longer craving the constant sugary snacks like I used to. I was sceptical at first, could these really work?? I’m thrilled to say, I’m already noticing a difference in my weight and I feel great for it. If I forget to take the capsules for a day, I notice how I get the cravings back, so make sure you regularly take them and drink lots of water with the intake. I take two capsules, twenty minutes before breakfast, lunch and dinner.
Recommending these supplements to friends and family as I love the way it makes me feel. Product arrived quickly and in good packaging.
10 de setembro de 2024
Avaliação não solicitada
Resposta de GP Nutrition
Hello Olivia,
Thank you ever so much for taking the time to share your experience with Fibre Capsules. We're thrilled to hear that they're helping you achieve your goals and that they're making you feel good!
It's truly wonderful to know that our product is making a difference in your life.
If there's anything else we can do for you, please don't hesitate in reaching out!
Best wishes,
The GP Nutrition Team
Do not use this company
Do not use this company. Dreadful customer Service. Ordered after a Liz Earle recommendation. 3 weeks later no sign of goods. 25 phone calls, numerous emails. Customer care appalling. Had to claim money back with my bank. Worst experience ever
21 de janeiro de 2024
Avaliação não solicitada
Resposta de GP Nutrition
Hello Tina,
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for the frustration this must have caused you.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
I wish I had read the other reviews…
I wish I had read the other reviews before making my purchase. Clearly a company that cares more about profit and getting rid of old stock than doing the right thing by the customer. Very disappointed with product and service.
14 de setembro de 2023
Avaliação não solicitada
Resposta de GP Nutrition
Hello Kirsty,
We’re sorry to hear about your poor experience with GP Nutrition and we sincerely apologise for the disappointment this must have caused you.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in either the product you tried previously or any others, we’d be happy to send you a complimentary supply of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Poor after sales care
I tried this product after a recommendation on Liz Earle Wellbeing. I found the individual/ daily packs really useful, especially when travelling. Unfortunately I struggled to establish a regular time to take these supplements as they advise they should be taken with food and I intermittent fast so kept forgetting to take them later in the day with the business of work. I tried taking with an oat milk coffee but vomited on 2 occasions - so they definitely need to be taken with a meal. Because of these issues I have over stock and needed to delay my subscription. This is where I have a big issue. The ' manage your subscription ' link in the reminder email did not work so I emailed customer services and was told the request to delay had' been actioned for you'. However, the payment was still taken and I was told that I now have to organise/ pay for the return of the order. I complained again and was offered reimbursement of the postage once they had received the return. GP Nutrition, no matter how great your product is, or how many subscription discounts you entice people with, if the after sales care is poor then you have a big problem. Subscription cancelled and looking for a new supplement provider.
18 de julho de 2023
Avaliação não solicitada
Resposta de GP Nutrition
Hello Sian
We’re sorry to hear about your disappointing experience with your GP Nutrition subscription. It sounds incredibly frustrating and we completely agree that there's a big problem if the customer care & support isn't there to match up to the product.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies, as we’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice, whether the one you tried last year or a different one. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Very disappointing
Very disappointing, I ordered two products. They arrived week later with no labels on at all on how to use it or what’s in which bag! Contacted customer service twice and month later still no reply!!
1 de maio de 2023
Avaliação não solicitada
Resposta de GP Nutrition
Hello
We’re sorry to hear about your disappointing experience with GP Nutrition. It sounds like there were major mistakes with your order and we sincerely apologise for any frustration caused by both this and the lack of response to your message.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in these products, we’d be happy to send you a complimentary supply of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Non delivery
I ordered on the 4th January and immediate payment was taken.
After a week ( and each subsequent week of waiting ) I emailed the company to enquire where my order was and each time I was told that it would be with me by the end of the week.
This didn’t happen so I cancelled my order on the 27th January - over three weeks since my original order.
If products are out of stock or there is a problem with delivery then customers should be informed at the point of sale or at least updated whilst they are waiting.
Unfortunately, you leave the customer wondering whether you are a scam company due to lack of communication AND non delivery.
Very poor on both counts. Will not be ordering or recommending
27 de janeiro de 2023
Avaliação não solicitada
Resposta de GP Nutrition
Hello JH
We’re sorry to hear about your experience with GP Nutrition and we sincerely apologise for any disappointment caused by this lack of communication.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in the product you tried to order (or any others), we’d be happy to send you a complimentary supply of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Terrible customer service waiting 2…
Terrible customer service waiting 2 weeks now for a missing order take your money immediately but no customer service there after would t recommend anyone to purchase from GPNutrition need to get their customer focus heads on and fulfil orders! ….and communicate with their customers
30 de janeiro de 2023
Avaliação não solicitada
Resposta de GP Nutrition
Hello Ms Young
We’re really sorry to hear about your disappointing experience with GP Nutrition and the frustration this must have caused.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Need to put their money into customer…
Need to put their money into customer service and fulfilling orders rather than social media. Email and chat queries for missing order placed over 5 weeks ago not responded too. Awful company
31 de janeiro de 2023
Avaliação não solicitada
Resposta de GP Nutrition
Hello Victoria,
We’re really sorry to hear about your experience with GP Nutrition and the disappointment caused both by your missing order and the lack of response you received.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Nothing has arrived …
Ordered on the 5th and received nothing, have contacted them and they have not responded.
5 de janeiro de 2023
Avaliação não solicitada
Resposta de GP Nutrition
Hello Sadia,
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any frustration this caused.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Again another bad customer service
Again another bad customer service. I ordered a supplement end of December and yet I receive my order!! I have emailed them , no answer, no acknowledgement. Still I see their advertisement in the social media .with an attractive lady promoting their supplement. Please stay away from this company. they are scam....
14 de janeiro de 2023
Avaliação não solicitada
Resposta de GP Nutrition
Hello Shida,
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any frustration this caused.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Order not received no communication
Placed an order on 03/01/23, received confirmation email but still haven't received products or even a notification of dispatch. Have tried to get in touch several times with no response. Money was taken out of account immediately. Really hope this isn't a scam.
2 de janeiro de 2023
Avaliação não solicitada
Resposta de GP Nutrition
Hello CC
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any worry this caused while waiting for your order to arrive.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Still no purchases received …
12 days after making an order I still haven’t received any delivery/ tracking information and the chat function (only way to contact this ‘company’) never reply. Needless to say the money was taken from my account on the day of ordering and then no contact after that!! Is this even a real company or a scam?! What a shame!!
5 de janeiro de 2023
Avaliação não solicitada
Resposta de GP Nutrition
Hello Clarissa
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any worry this caused while waiting for your order to arrive.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
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