Grace Removals Group - Albany Avaliações 

70
•
O TrustScore é 5 de um total de 5

4,8

548 Albany Highway, 6330 Milpera, WA, AU

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I never expected such good service ever in the past.We are very grateful for every body involved .I will recommend Grade Removal to anyone who wants to relocate anywhere.Good luck for the future guys,... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Albany team has good customer service and communications. Friendly and helpful. Perth team, can’t say the same, I’m afraid. Delivery weeks late and no communications from them unless I jump up and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Peter and his team in Albany did a brilliant job unloading all our furniture - they did it with care and expertise. All the team were very friendly and happy and they went above and beyond to be immen... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Packing was a bit rough with breakages of glass and picture frames from being put in boxes with no wrapping however, pots and pans that wouldn’t break were wrapped - perhaps a little training could be... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Mudanças
  2. também em
  3. Serviço de logística
  4. Transportadora

Escrito pela empresa

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Informações de contato

  • 548 Albany Highway, 6330, Milpera, WA, Austrália

  • 1300725991

4,8

Excelente

O TrustScore é 5 de um total de 5

70 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(70)

269 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A Great Job

Everyone involved from the initial contact & quote, the careful packing to the final box being unloaded was friendly, helpful & well-organised. Despite the very busy Christmas season, the weather (VERY warm) & difficult manoeuvers encountered everything went smoothly. Thank you.

28 de dezembro de 2020
logotipo da Grace Removals Group - Albany

Resposta da Grace Removals Group - Albany

Dear Sue,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 1 de um total de 5 estrelas

Badly packed from WA and goods lost and…

Badly packed from WA and goods lost and no follow up re my email.

5 de dezembro de 2020
logotipo da Grace Removals Group - Albany

Resposta da Grace Removals Group - Albany

Dear Melanie,

Thank you for getting in touch with us so we can look into this issue. We’ve passed on your details to a Grace representative who was assigned to your open ticket. Kindly wait for their update. We appreciate your patience.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

On short notice the Grace team Albany…excellent service

On short notice the Grace team Albany went beyond there efforts and was great appreciated

4 de dezembro de 2020
logotipo da Grace Removals Group - Albany

Resposta da Grace Removals Group - Albany

Dear Valued Customer,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Seamless service with Excellence

We thought the entire process was seamless. From pick up and drop off we felt our property was well cared for. Josh and Dingo on the Albany end were wonderful. They were helpful and patient esp when I did the “girl thing “ and changed my mind!
Excellent service very happy

11 de novembro de 2020
logotipo da Grace Removals Group - Albany

Resposta da Grace Removals Group - Albany

Dear Loyal Customer,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Good friendly team

Good friendly team, well organised & efficient

31 de outubro de 2020
logotipo da Grace Removals Group - Albany

Resposta da Grace Removals Group - Albany

Dear Kim,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

COULD NOT HAVE DONE IT WITHOUT THEM

From the initial phone call right through to the final box being unloaded, the staff, service and overall experience was first class.
Ours was not an easy move, staggered over a few days, we had a lot of "Stuff" and numerous artworks and difficult items that they needed to pack and move. NOTHING was too much trouble, the boys even asked at the end of an exhausting move - "is there anything else we can do to help you?" great attitude and much appreciated.
Moving house is stressful - especially when you are working and busy, the Albany TEAM alleviated so many of those stressful moments and I would have no hesitation in recommending them. Thank you Jamie and Team Albany!!

14 de setembro de 2020
Avaliação não solicitada
logotipo da Grace Removals Group - Albany

Resposta da Grace Removals Group - Albany

Dear Jan,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Avaliado com 1 de um total de 5 estrelas

Worst company to use in the world

Worst company to use in the world. Never ever choose them. They’re expensive and don’t care at all about your items. They delivered a week late and scratched so many of our items. Have zero communication and every man talks to you like you’re rubbish if you have any issues. Please don’t choose them no matter how much they try and persuade you, choose any other company, my partner and I are out almost 500$ because of them. Will also be putting this on Facebook and YouTube to make sure people don’t have to deal with what we have.

30 de junho de 2020
Avaliação não solicitada
logotipo da Grace Removals Group - Albany

Resposta da Grace Removals Group - Albany

Dear Jason & Alex,
Thank you for getting in touch with us. We take our customer service very seriously so we’d like to apologise that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you shortly to follow up.
Kind regards,
Grace Customer Service

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