Grace Removals Group - CairnsAvaliações 

47
O TrustScore é 4.5 de um total de 5

4,7

11 Toohey Street, 4870 Portsmith, Qld, AU


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From start to the time our goods were placed in storage, the process panned out exactly as we’re told it would. Not having moved for 35 years we were very stressed but everyone that we had contact wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had Grace Removals come in this morning in White Rock. We could not recommend these guys enough. Professional, friendly and definitely didn’t waste anytime in getting the job done. Nothing was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding! From the initial walkthrough by Malcolm, to the amazing crew on the day, I was not expecting to enjoy the packing & moving our whole house & studio overseas, but, Grace were... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I had an uplift from Cairns, was told by the representative in Cairns that the delivery was 8-10 weeks to the UK. The uplift was 29th July and as of today the container is still sat in Brisbane. Don't... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Mudanças
  2. Serviço de logística
  3. Transportadora

Escrito pela empresa

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Informações de contato

  • 11 Toohey Street, 4870, Portsmith, Qld, Austrália

  • 1300725991

4,7

Excelente

O TrustScore é 4.5 de um total de 5

47 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(47)

331 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very smooth process

Very smooth process. Timely pickup and delivery. Friendly staff. Everything good, thank you

31 de agosto de 2023
Avaliação não solicitada
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Tami,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

From beginning to the end ,,great service

From beginning to the end ,,, very professional ,, nothing was too much trouble ,, made the experience bearable , and then at the other end unloading same experience,, would definitely recommend this business , we did most of the packing , they did the big items ie fridge , lounge , bed, etc it was seemless , thumbs upmall round

1 de setembro de 2023
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Peter,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

3000 km with Grace Removals….

3000 km with Grace Removals….. feels like home again very quickly.

23 de agosto de 2023
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Tracey,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

I’m reviewing Cairns only

I’m reviewing Cairns only
Care was taken politely. Shaun worked thoroughly and hard the whole time. I was most impressed with the job done and the price

29 de junho de 2023
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Anne,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Jessica was very nice she helped…

Jessica was very nice she helped organise everything, even though I had to change many times the quantity of my items, she was super paciente and kind. I received all my boxes on time. Super recommend this company.

22 de junho de 2023
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Paula,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Well done Grace Grace was fantastic from start to…

Grace was fantastic from start to finish, very professional and nothing was too much to ask.
5 stars all the way.

8 de junho de 2023
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Lynne,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Am very pleased with the Grace Removal…

Am very pleased with the Grace Removal Company. From the time I was given my quote, the team member who packed my house. The guys who delivered my furniture and contents, were very caring, helpful and friendly. Would recommend Grace Removal I would certainly use this company again.

17 de maio de 2023
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Ann,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Jess the very pleasant helpful contact.

Jess of the Cairns Office was fantastic in arranging my move. Jess managed to find a time slot for me to ensure I meet my time line. All done with a very pleasant manner.

10 de abril de 2023
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear David,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Excellent service

I had a piano and a bookcase to move from Cairns to Brisbane
The guys at both ends were excellent.
My daughter-in-law was very impressed as was I with the service provided by Grace.

1 de março de 2023
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Jessica,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

I highly recommend Grace removals

I highly recommend Grace removals, I was pleasantly surprised with the price of my move from Cairns to Melbourne, staff were amazing, my belongings all arrived in one piece, handled everything with care, I would most definitely use Grace again, and have no hesitation recommending them to anyone thinking of moving local or interstate

24 de novembro de 2022
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Richard,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

From the moment you organise to move

From the moment you organise to move. Grace office staff are fantastic. To Gabriela. (Main office) to Warwick (cairns) thank you for getting me Noosa. To all of the drives involved thank you for packing me up and sending me off. I had organised for my car to be delivered the next day (of my arrival date) and sure enough it was there. The gentleman that packed up my furniture you guys are so quick and fast. You guys know what you are doing. To the truck drivers that got my car down, from pick up and drop off, my car was there, great service from everyone.

Thank you Grace team.

19 de setembro de 2022
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Nadine,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

From day one Warwick in Cairns was very…

From day one Warwick in Cairns was very helpful in getting us on the move to WA. Every time I rang I received the answers I got. The boys that loaded were were friendly and were well organised. The guys that unloaded were a mob of characters we had some good laughs.

5 de setembro de 2022
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Colin and Judy,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Highly recommend, moved from Qld to WA and Grace were super professional from first contact to delivery. The guys that packed our items to the guys who delivered, hats off to you, nothing was a problem from start to finish. Thank you all

6 de agosto de 2022
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Jeff and Caroline,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Difficult Job, challenging environment and yet JOB WELL DONE!

It gives me great pleasure, based on our experience dealing with Grace Removals over the last 20 years, to assign this rating as a well deserved recognition of excellence.
We have had a very large Canadian Oakwood Cabinet to our new residence and had reasonable apprehension of this being delivery being executed without major problems.
Contrary to our expectation, the delivery was both on time and no less than 6 people proceeded to lift and transport this huge cabinet to its designated space within our new home without a problem.
We would like to take this opportunity to express our gratitude and appreciation to both the extremely strong team members that delivered the cabinet and also the team at the administration office in Cairns that organised this to our fullest satisfaction.
Since we will be relocating to our new home in the very near future and only Grace Removal will be considered to assist us again.
Regards Rolf Bauer

6 de junho de 2022
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Rolf,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Grace were fantastic Removalists

Grace were fantastic Removalists. Would recommend to anyone anytime. The guys in Cairns loading were fantastic. The guys at Melbourne end were very courteous, but as advised by Grace upon making booking that Grace would unpack and take away their boxes and packing upon delivery, unfortunately moving into small unit, has left the dilemma of ridding of all the packing materials and a couple of huge boxes. Not easy to do when no car available. Otherwise could not fault Grace they were brilliant,

11 de abril de 2022
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Margaret,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

I had an Excellent experience with…

I had an Excellent experience with Grace Removals, they were extremely courteous and helpful, pricing was good and I wouldnt hesitate to use them for my next removal

23 de março de 2022
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Paul,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Sarah was Fantastic

Sarah was Fantastic, adjusting the amount to be transported a couple of times, extra boxes and paper. The pick up Guys in Cairns were also great, nothing was a problem, very professional with their dismantling and packing. Highly reccommend.

3 de março de 2022
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Phil,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Avaliado com 4 de um total de 5 estrelas

Move from Cairns to WA

Grace organised the removal of my furniture, vehicle and pets from Cairns to WA. Everyone involved with my move was professional and courteous.

19 de julho de 2021
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Christine,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

They removed my relocation worries

The 3 guys in Cairns unloading were professional, careful and meticulous. They were excellent. The 2 guys downloading at Logan were excellent too. Very careful. They all took away our worries about relocating. Grace was value for money, and we were able to relocate with all our favourite old things instead of having had to sell or give away. Yes I'll recommend Grace or use them again

5 de julho de 2021
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Patrick,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

2nd time I used Grace

This was second time I moved interstates. I always used Grace Removal. Great friendly staff members and exceptional service. I will use it again if I move again.

11 de junho de 2021
logotipo da Grace Removals Group - Cairns

Resposta da Grace Removals Group - Cairns

Dear Yukihiro,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

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