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Gracedday Avaliações 

11
•
O TrustScore é 3 de um total de 5

3,2

Loja de Roupas
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Detalhes da empresa

  1. Loja de Roupas

Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

11 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(11)

11 avaliações nos últimos 12 meses

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Nós verificamos as avaliações

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 3 de um total de 5 estrelas

After waiting longer than anticipated

After waiting longer than anticipated, the item was HALF the size expected. Beautiful as it is. Thank you

5 de agosto de 2026
Avaliação não solicitada
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Resposta da Gracedday

Dear Sue Harris

Thank you for taking the time to leave a review.

Customer satisfaction is always at the core of our service. To address the shortcomings you mentioned, we will continue to improve our product quality and service details, striving to provide you and other customers with an experience that better meets your expectations.

If you have any specific suggestions, please feel free to contact us at the following email address:

Customer Service Email: olivia@clientcare2025.com

Thank you for your understanding and understanding. We look forward to providing you with even more satisfying service in the future.

Best regards
Olivia

Avaliado com 1 de um total de 5 estrelas

Been two months and have received…

Been two months and have received nothing. I sent email after email and only reply was to wait. I even paid for insurance. But there’s no way to collect on it. Do not give this sight a moments consideration!

7 de agosto de 2026
Avaliação não solicitada
logotipo da Gracedday

Resposta da Gracedday

Dear Kracker dave

We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.

If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:

Customer Service Email: olivia@clientcare2025.com

Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.

Wish you a happy life!

Best regards
Olivia

Avaliado com 2 de um total de 5 estrelas

They ripped me off for $26.00 but refunded it after I posted a negative review.

They sent me an item that was not like the one advertised. It was smashed from shipping, was not embroidered as the picture showed. It was a children's size that was terrible. When I contacted them it was a bullsh-t answer. They offered me 20% of my original payment. I was ripped off for $26. DO NOT buy from them!! UPDATE: After this review was published they contacted me wanting me to help remove the review if they refunded all of the purchase price. They did refund the rest of my purchase price but I think it was because they got a bad review. I have read other reviews and can relate to their problems. Even though I got my full purchase price back, I had to keep pushing them. I will not buy from them again. 8/9/26

29 de junho de 2026
Avaliação não solicitada
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Resposta da Gracedday

Dear Carl Naecker

We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.

We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.

To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com

We promise to prioritize this matter and sincerely hope you will give us a chance to improve.

Best regards
Olivia

Avaliado com 1 de um total de 5 estrelas

I would give zero stars if available

I would give zero stars if available. Horrendously deceptive photos of the Eagle Solar light for which i waited several weeks. I paid $48 for a piece of crap product i am too embarrassed to put in my yard! I would have paid maybe $7 or $8 for it at most if i knew what I was really buying. They are now playing the percentage money back game with me. I want ALL of my money back!
Don’t be stupid like I was and trust this place!
Deceptive fraudulent liars!

29 de julho de 2026
Avaliação não solicitada
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Resposta da Gracedday

Dear KTC

We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.

We take your feedback very seriously and sincerely invite you to contact us with your order number.

Contact email: olivia@clientcare2025.com

We will promptly verify and properly address your concerns to ensure your rights are not harmed.

Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.

Best regards
Olivia

Avaliado com 4 de um total de 5 estrelas

Great customer support/service

All in all the experience was positive, The customer service representative did all within their power to make the experience positive. The issues I had was communication and delay in the ordering system. Initially there was no confirmation of the order having been placed, an extended timeframe before acknowledgement of shipping and a tracking number that only tracked the item to the USA not to my house. I agent I spoke with responded quickly to my correspondence helping to ensure the order was placed and correcting the order when I found an error. This individual improved my experience. I thank them.

25 de julho de 2026
Avaliação não solicitada
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Resposta da Gracedday

Dear Eugene Hill

Thank you very much for your recognition of our customer service team, especially for your patience and professionalism in handling your order.

We firmly believe that meticulous service ensures a secure and enjoyable shopping experience.

We will pass on your feedback to the relevant staff, as it is a great encouragement to our team.

We look forward to continuing to provide you with thoughtful and considerate service in the future! We wish you a happy life!

Best regards
Olivia

Avaliado com 1 de um total de 5 estrelas

After 2 months

After 2 months, I still don't have my order. I will never order from them again. Trying to get a refund.

24 de julho de 2026
Avaliação não solicitada
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Resposta da Gracedday

Dear Melissa Fuller

We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.

If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:

Customer Service Email: olivia@clientcare2025.com

Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.

Wish you a happy life!

Best regards
Olivia

Avaliado com 4 de um total de 5 estrelas

4th July Polo Shirt Order

Item took to long to be received and was on the small side. Company did handle return rapidly.

21 de julho de 2026
Avaliação não solicitada
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Resposta da Gracedday

Dear Sam

Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.

If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!

Wish you a happy life!

Best regards
Olivia

Avaliado com 5 de um total de 5 estrelas

The package (#GRADAY3844) arrived on…

The package (#GRADAY3844) arrived on time. and the gift inside is elegant and sophisticated— I really love it!
Rong Ke, July 8th

10 de julho de 2026
Avaliação não solicitada
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Resposta da Gracedday

Dear Rong Ke

Thank you so much for your wonderful review! We are truly delighted to hear that you love the product. Your kind words mean a lot to us and motivate us to keep improving.

If you ever need anything else, please don't hesitate to reach out. We hope to serve you again in the future!

Wishing you all the best.

Best regards
Olivia

Avaliado com 5 de um total de 5 estrelas

This is an exceptional company

This is an exceptional company, from their products to customer service they stand by their word! I ordered a beautiful wreath and eagle for America 250! Unfortunately I ordered to late and they were not going to arrive in time, but their customer service is AMAZING! And made sure I was refunded! I will definitely be ordering again!!!

2 de julho de 2026
Avaliação não solicitada
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Resposta da Gracedday

Dear customer

We're delighted that you're satisfied with our excellent service.

🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.

If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.

Thank you again for your review and support, and wish you a happy life.

Best regards
Olivia

Avaliado com 5 de um total de 5 estrelas

Selecting one of their beautifully crafted items was simple.

Selecting one of their beautifully designed U.S. eagles was very easy due to the original nature of the item.

Molly, at customer service, explained the item's availability and that she would ship the product to me as soon as possible. Shipping was free and Molly ensured I was satisfied with the process. Beautiful product and outstanding customer service. Thanks, Grace Day.

12 de junho de 2026
Avaliação não solicitada
logotipo da Gracedday

Resposta da Gracedday

Dear Phil C

Thank you very much for your high regard for Molly and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.

We will also pass on your encouragement to Molly, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!

Best regards
Olivia

Avaliado com 2 de um total de 5 estrelas

Ordered a beautiful Wreath to celebrate…

Ordered a beautiful Wreath to celebrate America's 250th on May 22, 2026. Received a confirming email that states it shipped on May 25th. I haven't received it yet, and have not received any updates as to where my order is currently. I do have a Tracking Number, but it's confusing, to say the least, to understand the shippers information. I'm doubtful that it will arrive before July 4th, this year, 2026.

7 de junho de 2026
Avaliação não solicitada
logotipo da Gracedday

Resposta da Gracedday

Dear Carolyn

We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.

If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:

Customer Service Email: olivia@clientcare2025.com

Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.

Wish you a happy life!

Best regards
Olivia

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