Grand Home Furnishings Avaliações 

419
O TrustScore é 2 de um total de 5

1,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Ordered custom couches and waited 6 weeks for them to arrive only to receive the wrong item and wrong fabric. Waited another week or so to get clarification from manufacturer on why fabric we receive... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This is for a lift chair purchased at Grand Home Furnishings in Winchester, VA. Lift chair, purchased for 86 year old mother, took weeks to arrive, with no date promised for delivery. Delivery tr... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

After ordering and paying cash for a nice leather recliner…..I’m now waiting a month after it arrived in Grand’s warehouse for it to be delivered. It snowed on the delivery day and instead of having t... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de colchões

Sobre Grand Home Furnishings

Escrito pela empresa

Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.

Our convenient delivery and financing options make getting that new furniture or mattress easy!

Informações de contato

1,9

Ruim

O TrustScore é 2 de um total de 5

419 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,9

Todas as avaliações

(419)

6 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great sales staff like Skip

Great sales staff like Skip. Knows products and is honest. Good price and selection

13 de novembro de 2018
Avaliação não solicitada
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Resposta da Grand Home Furnishings

Thank you for the review we appreciate your business.

Avaliado com 5 de um total de 5 estrelas

The only place to shop for Furniture

The only place to shop for Furniture. Associates know and listen to your needs and narrow down to the perfect match. Matt was outstanding, and we will make sure to do all our Furniture Shopping at the Waynesboro Grand.

13 de novembro de 2018
Avaliação não solicitada
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Resposta da Grand Home Furnishings

Jerry, Thank you so much for the review we appreciate your business.

Avaliado com 5 de um total de 5 estrelas

We bought a table & 8 chairs

We bought a table & 8 chairs, one piece of the table was damaged when we opened the box & they replaced it the next day & gave us a partial credit on our price....very nice customer service!

13 de novembro de 2018
Avaliação não solicitada
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Resposta da Grand Home Furnishings

Rhonda thank you for the 5 Star Review we appreciate your feedback!

Avaliado com 3 de um total de 5 estrelas

Delivery charge is ridiculous!

Their furniture is very expensive to start with and to charge an additional $95 for delivery and set up is an insult.

On the plus side, the delivery guys came on time, were friendly and did a good job.

8 de novembro de 2018
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great

Great; helpful; quality; low price; super fast delivery & set up - what more could I have asked for?

7 de novembro de 2018
Avaliação não solicitada
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Resposta da Grand Home Furnishings

Thank you for the rating & review! We look forward to you visiting us again soon.

Avaliado com 5 de um total de 5 estrelas

There delivery team was here 5…

There delivery team was here 5 minutes... Their warranty is on point, and they're flexible to let you see samples in your own space!

7 de novembro de 2018
Avaliação não solicitada
logotipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Thank you for the review we appreciate your business.

Avaliado com 5 de um total de 5 estrelas

I knew what I wanted when I walked in…

I knew what I wanted when I walked in the store. i was pleased to get the bed and chair that I wanted, The delivery guys set everything where I wanted and made sure everything was in the right place. I am new to Staunton and was told Grand Furnishings was the best place to go.

6 de novembro de 2018
Avaliação não solicitada
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Resposta da Grand Home Furnishings

Carol Thank you for the review we appreciate it.

Avaliado com 5 de um total de 5 estrelas

Rhonda was awesome and helpful

Rhonda was awesome and helpful. The delivery men were professional and fast! I will buy again.

6 de novembro de 2018
Avaliação não solicitada
logotipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Rhonda Thank you so much we will pass along your kind words.

Avaliado com 5 de um total de 5 estrelas

My husband and I went to purchase a new…

My husband and I went to purchase a new mattress! We were quite fortunate to have gotten Samantha Stanley as our sales associate! She greeted us with a warm smile and of course the traditional “Coke’s “ ! She was impressively knowledgeable of all the features! I will definitely go back to Grands hoping “Sam” will be there ❤️

31 de outubro de 2018
Avaliação não solicitada
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Resposta da Grand Home Furnishings

Karen, Thank you for the 5 Star Review we appreciate your business.

Avaliado com 3 de um total de 5 estrelas

Experience with the finance office was…

Experience with the finance office was wonderful. However, experience with sales not so much. We had to take pictures of the item we wanted instead of the sales associate going with us and the bring the pictures back for them to setup the order and they wrote down the wrong price.

26 de outubro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jennifer & Lindsay were super

Jennifer & Lindsay were super. When I need more furniture, I will go back to Grand Home Furnishings in Bristol, VA. Thank you ladies!!

25 de outubro de 2018
Avaliação não solicitada
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Resposta da Grand Home Furnishings

Thank you so much for the 5 Star Review we appreciate it.

Avaliado com 5 de um total de 5 estrelas

My furniture had to be ordered so I…

My furniture had to be ordered so I have not been able to enjoy it yet. My experience with my sales person Bart Long was wonderful. He did not push or rush us to buy anything. He was very helpful and took his time with us. I was just looking for furniture and with the wonderful customer service and very nice Lazy Boy couches I decided to buy that day. I will be returning to Grand's for any other purchases. Thanks, Belinda Phillips

24 de outubro de 2018
Avaliação não solicitada
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Resposta da Grand Home Furnishings

Belinda, Thank you for the 5 STAR review we appreciate your business.

Avaliado com 5 de um total de 5 estrelas

My local Grand Furnishings is in…

My local Grand Furnishings is in Lynchburg, VA. My health is not good and it is difficult to get into the store.They were VERY helpful when I was trying to purchase a sofa over the phone after finding what I wanted online but had to call Customer Service to arrange for delivery. Delivery men were professional and courteous and were in and out in just a few minutes. Grand always has what I am looking for, even when I research other companies online. All my experiences over the years with Grand have all been great.

24 de outubro de 2018
Avaliação não solicitada
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Resposta da Grand Home Furnishings

Thank you for the 5 Star review we appreciate your business.

Avaliado com 5 de um total de 5 estrelas

Courteous and helpful staff

Courteous and helpful staff! I love my new chair, too.

24 de outubro de 2018
Avaliação não solicitada
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Resposta da Grand Home Furnishings

Carol thank you for the review we appreciate your business.

Avaliado com 5 de um total de 5 estrelas

The salesmen were friendly extremely…

The salesmen were friendly extremely knowledgeable and helpful. I highly recommend Grands to all my friends

24 de outubro de 2018
Avaliação não solicitada
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Resposta da Grand Home Furnishings

Eleanor thank you for the 5 Star review we appreciate your business.

Avaliado com 5 de um total de 5 estrelas

GRANDS FURNISHINGS = #1

There is no better company to go with than GRAND FURNISHINGS!! You have the best products, best prices & the best staff. My wife & I are VERY PLEASED with our two new pieces of furniture. In our 15yrs of marriage, these were the first two pieces of furniture that we actually bought. I was SUPER PLEASED with the two gentlemen who delivered our furniture yesterday. They were so friendly & professional. They were in & out just like that & knew exactly how & what needed to be done to get our old furniture out & the new in. Thank you for all you have done to make this a very memorable event for us. We will definitely be back to GRANDS FURNISHINGS in the future!

23 de outubro de 2018
Avaliação não solicitada
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Resposta da Grand Home Furnishings

John thank you so much for the 5 Star Review we appreciate your business.

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