Grandissons service engineer turned up promptly and carried out our first service on our new log burner. The living room was left clean and tidy.
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Matt Cookman who served us on a busy Saturday morning was unflustered,professional and knowledgeable.Very pleasant and helpful with advice making our journey from North Devon well worth while.
The engineer arrived at the time agreed and quickly diagnosed the issue with our gas fire. Repaired and service undertaken in a very professional manner.
We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Ver mais
Detalhes da empresa
Escrito pela empresa
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Informações de contato
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Reino Unido
- 01404 812876
- sales@grandisson.info
- grandisson.info
4,9
Excelente
918 avaliações
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Lovely stove, properly installed
Friendly service in the shop and a beautiful stove installed by your team.
12 de outubro de 2025
Always a good experience with…
Always a good experience with Grandisson. Always on hand to help with purchase, servicing etc. On the ball with our customer requirements. Our gas fire annual service carried out by Byron giving us confidence for using the product as supplied by Grandisson. Excellent, wish all providers were the same.
9 de outubro de 2025
Great company
Great company to deal with . The staff are very helpful and lovely 😁
9 de outubro de 2025
Avaliação não solicitada
Super quick service
After a problem of my own making an engineer was here within 2 hours, fixed the issue and a very reasonable call out charge.
5 de outubro de 2025
Grandisson is very reliable
Grandisson is very reliable, and professional, they always do a good job.
17 de setembro de 2025
Polite and very helpful
18 de setembro de 2025
Excellent service
A excellent experience from choosing a fire to installation, staff are professional and friendly.
18 de setembro de 2025
Efficient and friendly staff!
10 de setembro de 2025
Efficient work
The gentleman arrived a little early, which suited me well. Shoes off, protection down, all done without fuss and everything clean and tidy at the end.
7 de setembro de 2025
Great service as always, and it means another year of our stove running efficiently and safely
Great service as always.
4 de setembro de 2025
Engineer arrived on time
Engineer arrived on time.
Worked completed and cleaned up very well afterwards.
4 de setembro de 2025
Arrived on time and left property very…
Arrived on time and left property very clean
5 de setembro de 2025
1st September 2025
1st September 2025
Prompt on date and time specified. Well equipped resulting in a clean and tidy service.
Well done.
3 de setembro de 2025
Full marks chaps, thank you
Staff very polite no and arrived on time. Job done with respect for our home and no fuss. Also answered a query I had regarding our son's wood burner, which I found to be very helpful.
24 de agosto de 2025
Clean and tidy work,no time wasting.
Clean and tidy work,no time wasting.
Would recommend
23 de agosto de 2025
Always great service at a reasonable…
Always great service at a reasonable price. Wouldn’t want to go anywhere else for boiler servicing.
14 de agosto de 2025
Reliable and helpful
Byron arrived on time, as he always does and I know I can trust him to efficiently carry out the boiler service
1 de agosto de 2025
First class service early for…GAS FIRE SERVICE
First class service early for appointment
Very clean at working
Very easy to book and pay
1 de agosto de 2025
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