Living on the East coast makes good lawn growing a challenge so, even though I’ve sowed a few lawns, I sought GSO’s advice. They gave great advice on all the aspects I needed help with, and delivered... Ver mais
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Veja o que dizem as avaliações
Delivery was fast. Followed instructions and went on holiday. On return 7 days later very disappointed with results. Clay soil grass seed had hardly germinated despite the September rain and warmth... Ver mais
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I contacted Customer service to enquire about specialist seed and was given good advice. As order was just before Christmas I asked for delviery to be delayed until after 5th Jan. Seed was delivered... Ver mais
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I recently ordered some wildflower mix and some grass seed. Although there was an admin problem, with an incorrect address - possibly my error anyway, the seed was delayed in arriving. Tom, in... Ver mais
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Detalhes da empresa
Escrito pela empresa
Premium grass seed for lawns, landscaping and paddocks – expertly selected for UK conditions. Our certified mixtures are designed to deliver reliable, high-quality results, using only proven varieties that perform. Backed by expert advice, fair prices and dependable service, we’re here to help you get the best from your grass seed, every time.
Informações de contato
Perkins Road, IP30 9ND, Bury St Edmunds, Reino Unido
- 0800 059 9918
- contact@grassseedonline.co.uk
- grassseedonline.co.uk
4,5
Excelente
120 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Delivery was fast
Delivery was fast. Followed instructions and went on holiday. On return 7 days later very disappointed with results. Clay soil grass seed had hardly germinated despite the September rain and warmth. Bit surprised as previous seed has taken well.
8 de setembro de 2025
Resposta da Grass Seed Online
Thank you for your feedback. We’re pleased to hear the delivery was quick, but sorry to hear the germination hasn’t met expectations so far. Establishment can sometimes take a little longer depending on soil conditions, especially with heavier clay soils. Please feel free to contact our team if you’d like some advice — we’re always happy to help.
Very straighforward in advice and to…
Very straighforward in advice and to order
8 de setembro de 2025
Resposta da Grass Seed Online
Thank you for the feedback. We’re glad to hear you found the advice helpful and the ordering process straightforward. We appreciate you taking the time to leave a review.
Excellent!
1 de setembro de 2025
Resposta da Grass Seed Online
Thank you for the review. We’re delighted you had an excellent experience and really appreciate your feedback.
There was an error with my initial…
There was an error with my initial delivery and after contacting them, within 10 minutes they had resolved the matter. Their communication and customer service was outstanding.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Grass Seed Online
Thank you for your feedback. We’re sorry there was an issue with the initial delivery, but we’re pleased our team was able to resolve it quickly. We really appreciate your kind comments about our customer service.
Resposta da Grass Seed Online
Thank you for the feedback. We’re glad you found the service fast and efficient, and we appreciate you taking the time to leave a review.
Efficient processing of order
Efficient processing of order. Also lots of helpful information.
Hope I get a wildflower garden like the pictures.
9 de julho de 2025
Resposta da Grass Seed Online
Thank you for the feedback. We’re glad to hear the ordering process was smooth and that you found the information helpful. We hope your wildflower garden looks just as good as the pictures!
Second order as good as the first
Our second lot of seeds from Grass Seeds online and, again, a quick delivery. The first order for grass for shaded areas produced a very good lawn and we needed to grass a second area. We had no hesitation in ordering from them again.
3 de julho de 2025
Resposta da Grass Seed Online
Thank you for the great feedback. We’re really pleased the first order performed well for your shaded area and that you chose us again for the second. Wishing you the same great results with the new area!
Great selection of seed types and…
Great selection of seed types and recommendations by required result/application. Price was very good, and free next day delivery was a bonus. The grass came very well packaged and looks to be great quality. Will definitely buy again.
30 de junho de 2025
Resposta da Grass Seed Online
Thank you for the fantastic feedback. We’re really pleased you found the range helpful and that the delivery and packaging met expectations. We appreciate the recommendation and look forward to helping again in the future.
Resposta da Grass Seed Online
Thank you for the feedback. We’re pleased to hear your order arrived on time and that you found the service professional and helpful. We really appreciate you taking the time to leave a review.
Resposta da Grass Seed Online
Thank you for the feedback. We’re glad you found the website informative and that your order was delivered promptly. We appreciate you taking the time to leave a review.
Sowed seed provide which has very low…
Sowed seed provide which has very low level of germination after 4 weeks and very scraggley. Tried calling go to answerphone, try emailing and not responded tried using online robot and doesn't work. Really wouldn't recommend them
6 de junho de 2025
Avaliação não solicitada
Resposta da Grass Seed Online
Thank you for your feedback and we’re sorry to hear about your experience. Around that time we had just migrated to a new platform and unfortunately experienced a few teething problems with our contact systems. We sincerely apologise if you were unable to reach us. If you’d still like some help with the germination issue, please do get in touch and our team will be happy to assist.
Very prompt delivery
4 de junho de 2025
Resposta da Grass Seed Online
Thank you for the feedback. We’re pleased to hear your order arrived promptly and appreciate you taking the time to leave a review.
Really prompt delivery ,growing guide great
Really prompt delivery and very helpful detailed tips on how to get good results from growing the seed
30 de maio de 2025
Resposta da Grass Seed Online
Thank you for the great feedback. We’re pleased to hear the delivery was prompt and that the growing guide was helpful. Wishing you the very best results with your seed!
Great effort to resolve a currier issue.
Update, supplied has been in contact and is making great efforts to resolve the currier issues.
They are sending out a replacement for the parcel the currier lost. Not the suppliers fault in anyway.
Parcel notified as delayed by currier.
Goods still not arrived.
Will update the review one parcel is received.
30 de maio de 2025
Resposta da Grass Seed Online
Thank you for the update and your understanding. We’re sorry for the courier issue, but glad we’ve been able to help resolve it. Your replacement is on its way and we hope it reaches you shortly.
easy website great service
29 de abril de 2025
Resposta da Grass Seed Online
Thank you for the feedback. We’re glad you found the website easy to use and that you were happy with the service. We appreciate you taking the time to leave a review.
Prompt delivery
Delivery was very good have not yet used the seed yet so can't say any more at this time
30 de abril de 2025
Resposta da Grass Seed Online
Thank you for the feedback. We’re pleased to hear the delivery went well. Hopefully you’ll get great results once you’ve had the chance to sow the seed.
Slow delivery
One of the main reasons for using grass seeds online was the promise of next day delivery as we had rain promised So 2 bags were ordered only 1 turned up a week later second bag came after complaining .
Next time ill use my local Agriculture merchant.
8 de abril de 2025
Avaliação não solicitada
Resposta da Grass Seed Online
Thank you for your feedback and we’re sorry to hear about the delivery issue. Both bags were dispatched together, but unfortunately the delay was caused by the courier. We appreciate your patience while this was resolved and apologise for the inconvenience caused.
Seeds seem ok but very little…
Seeds seem ok but very little information on over seeding or laying a new lawn seed rates! Seems surprising when those are the two things you would do with the seed. Tried to call to get more info but couldn’t get though. No info on the seed bag!
10 de abril de 2025
Avaliação não solicitada
Resposta da Grass Seed Online
Thank you for your feedback. We’re sorry to hear you had difficulty getting through to us and that the information wasn’t as clear as it should have been. We do provide guidance on seeding rates and methods online, but we appreciate the feedback and will look at how we can make this easier to find. Please feel free to contact us again and we’ll be happy to help.
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