The lady to whom I spoke on the telephone about cleaning and re-golding my son’s headstone was clear and informative, whilst at the same time kind and understanding. The timing and the charges were fu... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I had been concerned for the fading lettering on my wife’s cremation stone for some time and planned to try to repaint it myself so it was a great relief to find someone to do it as I no longer live i... Ver mais
A empresa respondeu
From start to finish GraveClean were amazing. Roy, who I first spoke to was kind and compassionate. He gave me clear information about what they do, timescales and the cost. There was no pressure sa... Ver mais
A empresa respondeu
So pleased with the experience with Grave Clean. Had two family memorials cleaned. Very helpful knowledgeable staff who explained everything in detail. I would highly recommend Grave Clean. The memori... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
GraveClean provides compassionate, reliable, and expert memorial care across England and Wales. We specialise in professional headstone cleaning, lettering restoration, re-gilding, and monthly care plans – helping families preserve the dignity and memory of their loved ones. Our services are tailored for people who may not be able to visit the grave regularly, with photo updates, SMS notifications, and a respectful, trustworthy team. We are proud to be trusted by thousands of families across the UK. From one-off restoration to long-term maintenance, Grave Clean offers flexible, caring support you can count on. 🕊️
Informações de contato
14-15 Grove Lane, Westend, Gl10 3SL, Stonehouse, Reino Unido
- 0330 043 0456
- info@graveclean.co.uk
- graveclean.co.uk
4,9
Excelente
594 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely over the moon with the…
Absolutely over the moon with the amazing work done by the Grave clean team. I am truly lost for words on how incredible my great grandparents headstone looks. I couldn't believe my eyes when I saw the before and after photos. Thank you so much for doing such an amazing job. I cannot thank Roy, lynne and the team enough. I would highly recommend ☺️
18 de junho de 2026
Avaliação não solicitada
Resposta da GraveClean
Hi Scarlet,
Thank you so much for your incredibly kind words. We’re absolutely over the moon to hear how happy you are with the transformation of your great grandparents’ headstone — it really means a lot to us.
Seeing those before and after results have such an impact is exactly why we do what we do, and we’re so pleased it exceeded your expectations. I’ll be sure to pass on your thanks to Roy, Lynne, and the rest of the team.
Your recommendation truly means the world — thank you again for your support ☺️
Best regards,
The GraveClean Team
The service has been excellent with…
The service has been excellent with prompt replies and overall great service and communication
12 de junho de 2026
Resposta da GraveClean
Hi Mike,
Thank you for your great review. We’re really pleased to hear that you found our service excellent, with prompt replies and strong communication throughout.
Your feedback is greatly appreciated, and we’re glad we could provide a positive experience for you.
Best regards,
The GraveClean Team
We are very pleased with the results…
We are very pleased with the results and the way we were helped through the process with understanding and explanation about the procedure full marks around.
Wonderful
12 de junho de 2026
Resposta da GraveClean
Hi Barney,
Thank you so much for your wonderful review.
We’re delighted to hear how pleased you are with the results and that you felt well supported throughout the process. Taking the time to explain everything clearly is really important to us, so it’s great to know that made a difference.
“Full marks” and “wonderful” truly mean a lot — thank you for your kind words and support.
Best regards,
The GraveClean Team
Great family oriented personal service
Great family oriented personal service. Very friendly yet professional staff. They couldn’t be more helpful.
The work on my loved ones headstones was done when they said it would be and to a great standard, I am so pleased as is my family.
They communicated well at every stage.
I highly recommend this family run firm.
18 de junho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you so much for your wonderful review Margarita.
It truly means a lot to us to hear that you found our service friendly, professional, and family-oriented — that’s exactly what we strive to deliver.
We’re delighted that you and your family are so pleased with the work on your loved ones’ headstones, and that everything was completed as promised. It’s also great to know our communication throughout made a positive difference.
Your recommendation means a great deal to us — thank you for your trust and support.
Best regards,
The GraveClean Team
Haven’t had a chance to visit yet
Haven’t had a chance to visit yet; but the pics look good.
Thanks.
28 de maio de 2026
Resposta da GraveClean
Thank you for your review Bob!
We’re really glad to hear you’re happy with the photos, and we hope you’re just as pleased when you get the chance to visit in person.
If there’s anything else we can help with in the meantime, please don’t hesitate to reach out.
Best regards,
The GraveClean Team
Looks brand new
Was a little unsure about getting done but Roy talked me through the whole process and options, 2weeks after ordering the before and after pics were send but i went to see in person and i couldn’t be happier with the finish, the grave looks brand new.
15 de junho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you so much for your great review Alex!
We completely understand the initial uncertainty, so we’re really pleased Roy was able to guide you through the process and help you feel confident in your decision.
It’s fantastic to hear how happy you are with the result, especially seeing it in person — there’s nothing better than that. We’re delighted the grave now looks brand new.
We truly appreciate your trust and kind words.
Best regards,
The GraveClean Team
GraveClean were exceptional from start…
GraveClean were exceptional from start to finish. The communication was first class and the work even better.
17 de junho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you so much for your fantastic review David! We’re delighted to hear that you found our service exceptional from start to finish.
It’s great to know that both our communication and the quality of our work met your expectations — that’s exactly what we strive for.
We really appreciate your support.
Best regards,
The GraveClean Team
Was very pleased with the result
Was very pleased with the result. Thank you GraveClean
11 de junho de 2026
Resposta da GraveClean
Thank you for your lovely review Marian! We’re really pleased to hear you were happy with the result.
We truly appreciate your support.
Best regards,
The GraveClean Team
Absolutly delighted with the before and…
Absolutly delighted with the before and after pictures of my parents grave stone. Far better result than I had expected. Thank you
17 de junho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you so much for your kind words!
We’re absolutely delighted to hear how pleased you are with the before and after results — it’s especially rewarding to know we exceeded your expectations.
It was a privilege to help restore your parents’ gravestone, and we really appreciate you taking the time to share your experience.
Best regards,
The GraveClean Team
So pleased with the restoration of my dad's headstone
So pleased with the restoration of my dad's headstone it has come up so well after having letters and clean done , great communication throughout and very quick service thank you highly recommended
17 de junho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you so much for your lovely review Sharon!
We’re delighted to hear how pleased you are with the restoration of your dad’s headstone and that the lettering and cleaning have made such a difference.
It’s also great to know that you were happy with our communication and the speed of our service — that really means a lot to us.
Thank you again for your kind recommendation, we truly appreciate your support.
Best regards,
The GraveClean Team
An excellent result after over 38 years…
An excellent result after over 38 years of neglect.
Worth the effort
17 de junho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you for your great review Peter!
We're really pleased to hear you’re happy with the results, especially after so many years. It’s always rewarding for us to help restore something that means so much and bring it back to a condition you can be proud of.
We truly appreciate your support.
Best regards,
The GraveClean Team
Blown Away with Result!
Absolutely blown away with the restoration work GraveClean completed on my Mother's memorial grave. My siblings and I really cant thank them enough for the great work they've completed. No hesitancy in recommending their services.
16 de junho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you so much for your incredibly kind words Tony!
We’re truly honoured to have had the opportunity to restore your mother’s memorial, and it means a great deal to hear how much it has impacted you and your family.
Knowing that you and your siblings are so pleased with the result is exactly why we do what we do. We really appreciate your recommendation and your trust in us.
Best regards,
The GraveClean Team
Great customer service and I'm very…
Great customer service and I'm very pleased with the results.
16 de junho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you for your lovely review Jane!
We're so pleased to hear that you were happy with both our customer service and the results we delivered.
Your feedback really means a lot to us, and we truly appreciate your support.
Best regards,
The GraveClean Team
Good quality and friendly service
Helpful and friendly service. Efficient and very successful results.
28 de maio de 2026
Resposta da GraveClean
Thank you so much for your kind words and 5-star review Caroline!
We're really pleased to hear that you found our service helpful, friendly, and efficient. It’s great to know you were happy with the results we achieved for you.
We truly appreciate your support and look forward to helping you again in the future.
Best regards,
The GraveClean Team
Excellent customer service from initial…
Excellent customer service from initial contact to completion. Stone looks amazing
8 de junho de 2026
Resposta da GraveClean
Thank you so much for your kind review, Michelle.
We’re delighted to hear you were happy with the service from initial contact right through to completion, and that you’re pleased with how the stone looks — that means a lot to us.
We truly appreciate your feedback and your support.
Kind regards,
The GraveClean Team
My son Simon died in 1975
My son Simon died in 1975
His stone is white and was in bad repair
What a transformation
I am so happy
Than you Graveclean
13 de junho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you so much for your kind words, Jennifer.
We’re truly honoured to have been able to restore Simon’s memorial, and it means a great deal to hear how happy you are with the transformation.
Thank you for placing your trust in us — it was a privilege to carry out this work for you.
Kind regards,
The GraveClean Team
Professional and courteous
The staff were very helpful and courteous during my experience with them. Nothing was too much trouble and everything eas explained clearly. My brother and I are very pleased with the outcome.
Thank you to Roy and Lynne for your kind help
12 de junho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you so much for your kind review, Anita.
We’re delighted to hear that you and your brother are pleased with the outcome, and that you found our team helpful, courteous, and clear throughout the process — that’s exactly the experience we aim to provide.
I’ll be sure to pass your kind words on to Roy and Lynne, who will really appreciate your feedback.
Thank you again for your support.
Kind regards,
The GraveClean Team
The staff are very helpful and keep you…
The staff are very helpful and keep you updated with the progress on your grave,
5 de junho de 2026
Resposta da GraveClean
Thank you for your kind review.
We’re really pleased to hear you found our team helpful and that you felt well informed throughout the process — keeping our customers updated is very important to us.
We truly appreciate your feedback and your support.
Kind regards,
The GraveClean Team
What a great find
what an great company to deal with, very helpful and friendly. Quick to do a professional job on my Mum and Dads headstone. it looks great, Thank you GraveClean. i would definitely recommend their services. As well as a good price. Easy to get hold of on the phone.
31 de maio de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you so much for your lovely review, Anne.
We’re really pleased to hear you found us helpful and friendly, and that you were happy with the work on your Mum and Dad’s headstone — it means a lot to us. It’s also great to know everything from getting in touch to completing the job went smoothly for you.
Thank you as well for your recommendation and kind words about our pricing — it’s truly appreciated.
Kind regards,
The GraveClean Team
Great service and amazing customer …
Great service and amazing customer interaction.
4 de junho de 2026
Resposta da GraveClean
Thank you very much for your 5-star review, Peter.
It’s great to hear you were pleased with both the service and the communication — we always aim to make the whole process as smooth and straightforward as possible.
We really appreciate your feedback and your support.
Kind regards,
The GraveClean Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.