The lady to whom I spoke on the telephone about cleaning and re-golding my son’s headstone was clear and informative, whilst at the same time kind and understanding. The timing and the charges were fu... Ver mais
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Veja o que dizem as avaliações
I had been concerned for the fading lettering on my wife’s cremation stone for some time and planned to try to repaint it myself so it was a great relief to find someone to do it as I no longer live i... Ver mais
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From start to finish GraveClean were amazing. Roy, who I first spoke to was kind and compassionate. He gave me clear information about what they do, timescales and the cost. There was no pressure sa... Ver mais
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So pleased with the experience with Grave Clean. Had two family memorials cleaned. Very helpful knowledgeable staff who explained everything in detail. I would highly recommend Grave Clean. The memori... Ver mais
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Detalhes da empresa
Escrito pela empresa
GraveClean provides compassionate, reliable, and expert memorial care across England and Wales. We specialise in professional headstone cleaning, lettering restoration, re-gilding, and monthly care plans – helping families preserve the dignity and memory of their loved ones. Our services are tailored for people who may not be able to visit the grave regularly, with photo updates, SMS notifications, and a respectful, trustworthy team. We are proud to be trusted by thousands of families across the UK. From one-off restoration to long-term maintenance, Grave Clean offers flexible, caring support you can count on. 🕊️
Informações de contato
14-15 Grove Lane, Westend, Gl10 3SL, Stonehouse, Reino Unido
- 0330 043 0456
- info@graveclean.co.uk
- graveclean.co.uk
4,9
Excelente
594 avaliações
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Respondeu a 100% das avaliações negativas
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Brilliant results
Contacted GraveClean to see what they could do with my grandparents stone as it had deteriorated badly and I'm so glad I did. There was no pressure from the initial quote and everything was easy. Communication was good and was informed when the work would be carried out and the end result is amazing! Back to how it used to be, so pleased with the transformation. Such a weight off my mind. Thank you!
13 de julho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you for your fantastic review, Richard.
We're delighted to hear that you chose GraveClean to restore your grandparents' memorial and that you were so pleased with the result. We understand how important these memorials are, and it's wonderful to know that we were able to help bring the stone back to how you remember it.
It's also great to hear that you found the process straightforward, with clear communication and no pressure throughout. We pride ourselves on making the experience as easy and reassuring as possible for our customers.
Thank you for your kind words and for placing your trust in GraveClean. We're thrilled that the finished result has given you such peace of mind.
Kind regards,
The GraveClean Team
Professional Service Despite Some Delays
I’m happy with the results from the after photo. I haven’t been to see it in person yet, but I’ll be visiting next week.
There were some delays, and it took two site visits to complete the re-gilding. However, the friendly staff kept me informed throughout the process, which I appreciated.
Would I use Graveclean again? Yes, I would. That said, I wasn’t keen on the lengthy delay or the fact that the work couldn’t be completed in a single visit. I was having the restoration done as a surprise for my aunt, but unfortunately she saw it before it was finished, which was a little disappointing. That said, these things happen, and now that it’s complete I’m pleased with the final result.
13 de julho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you for your thoughtful review, Alan.
We're delighted to hear that you're pleased with the final result and that our team kept you informed throughout the process. Clear communication is very important to us, so it's great to know that this was reflected in your experience.
We also appreciate your honest feedback regarding the delays and the need for a second visit to complete the re-gilding. Whilst we always strive to complete works in a single attendance wherever possible, there are occasions where additional visits are necessary to ensure the quality and longevity of the finished result. We completely understand your disappointment that this affected your plans to surprise your aunt.
That said, we're pleased that now the work is complete, you're happy with the outcome and would consider using GraveClean again in the future.
Thank you for placing your trust in us and for taking the time to share both your feedback and your experience.
Kind regards,
The GraveClean Team
Highly recommend Graveclean
The customer service was amazing everyone I spoke to Lynne and Roy were extremely professional and patient throughout. Lynne was very supportive and provided amazing guidance. Sam was also extremely professional. The result of my family memorial was fantastic. I was extremely happy with their service throughout. I would definitely recommend this company.
12 de julho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you for your wonderful review, Jane.
We're delighted to hear how pleased you were with both the service you received and the final result of your family memorial. Providing professional, compassionate support throughout the process is incredibly important to us, so it's fantastic to know that Lynne, Roy and Sam were able to make the experience a positive one.
I'll be sure to pass on your kind comments to the team, who will be thrilled to know their guidance, patience and support were so appreciated.
Thank you for placing your trust in GraveClean and for taking the time to share your experience. Your recommendation means a great deal to us.
Kind regards,
The GraveClean Team
From the first phone conversation I…
From the first phone conversation I knew they cared. Excellent job done to restore stone to looking as good as new.
6 de julho de 2026
Resposta da GraveClean
Thank you for your wonderful review, Ann.
We're delighted to hear that from your very first conversation with us, you felt confident that we genuinely care about the memorials entrusted to us. Providing a compassionate, professional service is incredibly important to our team, so your feedback means a great deal.
It's fantastic to know that you were pleased with the restoration work and that the memorial is now looking as good as new. Thank you for placing your trust in GraveClean and for taking the time to share your experience.
Kind regards,
The GraveClean Team
Resposta da GraveClean
Thank you for your kind review, Mikki.
We're delighted to hear that you found our service professional and that you were pleased with the experience we provided. We take great pride in delivering a high standard of workmanship and customer care, so it's wonderful to receive such positive feedback.
Thank you for choosing GraveClean and for taking the time to share your experience. Your support is greatly appreciated.
Kind regards,
The GraveClean Team
Great service
Great service. Great communication. My dad’s stone was beyond cleaning, but when we lost mum, we ordered a new stone, with mum added to it, through GraveClean. We just provided the wording and location and they dealt with everything. Easy, pain-free and a good price
2 de julho de 2026
Resposta da GraveClean
Thank you for your 5-star review, Nick.
We're delighted to hear that you found the process easy, pain-free, and good value from start to finish.
While it was unfortunate that your dad's memorial had deteriorated beyond restoration, we were honoured to help you arrange a new headstone following the loss of your mum. We understand that this can be a difficult time, so we're pleased that our team could take care of everything for you, from the paperwork and permissions through to the installation, allowing you to focus on what mattered most.
It's wonderful to know that you were happy with our communication and service throughout the process.
Thank you for trusting GraveClean with such an important memorial and for taking the time to share your experience.
Kind regards,
The GraveClean Team
The staff
The staff! Everyone I spoke to was extremely helpful and friendly....and patient! I would particularly.mention Roy who is exactly the right "first port of call" for new clients to talk to. He has empathy. friendliness and humour on what can be a difficult time for a bereaved person as a Grave of a loved on is very precious. Sam is another friendly, helpful guy, also very efficient and understanding if a problem arises and gets it sorted. I only spoke to Lynn a couple of times but she was very helpful and has a great sense of humour...again something needed to make things easier if needed. The work carried out on my daughter's grave is absolutely beautiful and bearing in mind the amount of gold leaf lettering on it, it was left in a spotless condition which was wonderful to see as we approached it. I cannot Thank Everyone at Grave Clean enough.
2 de julho de 2026
Resposta da GraveClean
Thank you so much for your wonderful 5-star review, Breda.
We are truly touched by your kind words about our team. Providing a caring, supportive, and understanding service is incredibly important to us, and we're delighted that Roy, Sam, and Lynn were able to make the process a little easier during what can be a very emotional time. Your comments about their empathy, patience, friendliness, and sense of humour mean a great deal.
We are especially pleased to hear how happy you were with the work carried out on your daughter's grave. Knowing that the memorial looked beautiful and spotless, particularly with the amount of gold leaf lettering involved, is exactly the outcome we strive for. There is nothing more rewarding than hearing how special it was for you to see the memorial restored as you approached it.
Thank you for placing your trust in us and for taking the time to share such thoughtful feedback. It has been our privilege to care for your daughter's memorial.
Warmest regards,
The GraveClean Team
Very happy with the result
Very happy with the result. Ist tome been cleaned in 30 years.
2 de julho de 2026
Avaliação não solicitada
Resposta da GraveClean
Thank you so much for your 5-star review, Peter.
We're delighted to hear that you were very happy with the result, especially knowing it was the first time the memorial had been cleaned in 30 years. Restoring memorials with care and respect is at the heart of what we do, so it's wonderful to know that we were able to make such a positive difference.
Thank you for choosing GraveClean and for taking the time to share your experience. It was our privilege to help preserve your loved one's memorial.
Kind regards,
The GraveClean Team
Very prompt service from first contact…
Very prompt service from first contact to completion . Happy to recommend Graveclean to future customers.
16 de junho de 2026
Resposta da GraveClean
Hi Trevor,
Thank you for taking the time to leave your 4-star review. ⭐
We're delighted to hear that you found our service prompt from first contact through to completion, and we're especially grateful that you would be happy to recommend GraveClean to future customers.
We are always looking for ways to improve, so if there was anything we could have done differently to make your experience a 5-star one, we would genuinely love to hear your feedback. Customer comments help us continually refine and improve the service we provide.
Thank you again for choosing GraveClean and for sharing your experience.
Kind regards,
The GraveClean Team
An amazing job done by the technician…
An amazing job done by the technician on two headstones. One of which was previously unreadable and is now looking amazing with gold lettering. Fast, efficient service and communication was excellent by the company. Thank you.
30 de junho de 2026
Resposta da GraveClean
Hi Lilly,
Thank you so much for your wonderful 5-star review. ⭐
We're delighted to hear how pleased you are with the restoration of both headstones, especially that one which had become unreadable and has now been brought back to life with clear, beautiful gold lettering. Seeing such a transformation is exactly why we are so passionate about the work we do.
It's also fantastic to know that you found our service fast and efficient, and that our communication kept you informed throughout the process. We believe that great customer care is just as important as delivering exceptional results.
Thank you for your kind words about our technician and the team. We truly appreciate your feedback and are honoured to have helped restore these important memorials.
Kind regards,
The GraveClean Team 💙
Fantastic advice. Superb work
Fantastic advice. Superb sorting out of my mother's Headstone. You are and have an amazing team. Thank you.
29 de junho de 2026
Resposta da GraveClean
Hi Lorraine,
Thank you so much for your wonderful 5-star review. ⭐
We're delighted to hear that you were pleased with the advice and support provided by our team, as well as the restoration of your mother's headstone. Caring for memorials is a responsibility we take very seriously, so it's incredibly rewarding to know that we were able to achieve a result that you're happy with.
Your kind words about our team mean a great deal to us. We are fortunate to have dedicated staff who genuinely care about providing a professional, compassionate, and respectful service, and your feedback will be shared with them.
Thank you for placing your trust in GraveClean, and for taking the time to share your experience.
Kind regards,
The GraveClean Team 💙
I have found while dealing with…
I have found while dealing with GraveClean that it has been always quite easy to speak to someone on the phone, which is such a bonus. Most companies rely on
AI or other devices to speak to their customers, they should offer a more personal approach, they would not be in business if it were not for their customers.
I would recommend GraveClean to anyone.
3 de julho de 2026
Avaliação não solicitada
Resposta da GraveClean
Hi Mya,
Thank you so much for your wonderful 5-star review. ⭐
We're delighted to hear that you've found it easy to speak to a member of our team whenever you've contacted us. We understand how important a personal approach can be, especially when discussing the care of a loved one's memorial, and we're proud to offer friendly, human support throughout the process.
Your comments about customer service mean a great deal to us. We believe that taking the time to listen, answer questions, and provide reassurance is just as important as the work we carry out on the memorial itself.
Thank you for your kind recommendation and for placing your trust in GraveClean. Your feedback will be greatly appreciated by the whole team.
Kind regards,
The GraveClean Team 💙
recommend
Excellence service and would use again and fully recommend to anybody who needed their Gravestone cared for.
The company kept in constantly touch before and after and I can thoroughly recommend them
5 de março de 2026
Resposta da GraveClean
Hi,
Thank you for your fantastic 5-star review. ⭐
We're delighted to hear that you were pleased with both the service you received and the results of the work carried out. Providing excellent care for memorials and supporting our customers throughout the process is something we take great pride in.
It's wonderful to know that our team kept in regular contact before, during, and after the work was completed, helping to give you confidence and peace of mind every step of the way.
Thank you for your kind recommendation. It means a great deal to us that you would use our services again and recommend GraveClean to others.
Kind regards,
The GraveClean Team 💙
They did an excellent job on my parents…
They did an excellent job on my parents grave. So proud of the job they have done. Thank you!!!
26 de junho de 2026
Resposta da GraveClean
Hi Brian,
Thank you so much for your wonderful 5-star review. ⭐
We're delighted to hear how pleased you are with the work carried out on your parents' grave. Knowing that we've helped restore the memorial to a standard that makes you feel proud means a great deal to us.
Our team takes great care and pride in every restoration, treating each memorial with the respect and attention it deserves, so it's incredibly rewarding to receive feedback like yours.
Thank you for choosing GraveClean and for taking the time to share your experience. Your kind words will be greatly appreciated by the whole team.
Kind regards,
The GraveClean Team 💙
Wonderful job
Wonderful job , Roy was very kind . Was however very distraught when it wasn’t done on the day it should have . Perhaps just a courtesy call or text or email even could have saved my distress.
26 de junho de 2026
Resposta da GraveClean
Hi Melanie,
Thank you for taking the time to leave your review and for your kind words about the work carried out by Roy. We're delighted to hear that you were pleased with the end result and that you found Roy to be kind and helpful throughout the process.
We would also like to sincerely apologise for the disappointment and distress caused when the work was not completed on the expected day. We completely understand how important these visits can be, and we appreciate your feedback regarding communication. A courtesy call, text, or email would certainly have helped manage expectations, and your comments will help us continue to improve our service.
Thank you again for your feedback. We're pleased that the restoration met your expectations, and we appreciate you bringing this matter to our attention.
Kind regards,
The GraveClean Team
Great
The process was easy & we are very pleased with the result. Staff were friendly & helpful.
25 de junho de 2026
Resposta da GraveClean
Hi,
Thank you for your wonderful 5-star review. ⭐
We're delighted to hear that you found the process easy from start to finish and that you're so pleased with the result. Our team works hard to make arranging memorial care as straightforward as possible, while providing friendly and helpful support every step of the way.
Thank you for your kind comments about our staff. It's always rewarding to know that their dedication and customer care have made a positive difference to your experience.
We truly appreciate your feedback and thank you for choosing GraveClean.
Kind regards,
The GraveClean Team 💙
A very professional company
A very professional company. Kept me informed the whole time.
The grave is now perfect.
26 de junho de 2026
Resposta da GraveClean
Hi Sharon,
Thank you for your lovely 5-star review. ⭐
We're delighted to hear that you found our service professional and that our team kept you informed throughout the entire process. Clear communication and customer care are very important to us, so it's wonderful to know that this was reflected in your experience.
Most importantly, we're thrilled that you're pleased with the finished result and that the grave is now looking perfect. Restoring memorials to a condition that families can be proud of is always our goal, and your feedback means a great deal to the whole team.
Thank you for choosing GraveClean and for taking the time to share your experience.
Kind regards,
The GraveClean Team 💙
Hassle free restoration.
The work grave clean undertook was exceptional and revived the plaque to look as good as the first time it was placed there. They kept in touch all the time and updated throughout the process. I would definitely recommend them as the friendly service and results were very professional.
18 de junho de 2026
Resposta da GraveClean
Hi Si,
Thank you so much for your wonderful 5-star review. ⭐
We're delighted to hear that you were pleased with the work carried out and that the plaque has been restored to look as good as it did when it was first placed. Helping to preserve and revive these important memorials is at the heart of what we do, so it's incredibly rewarding to receive feedback like yours.
We're also pleased that you found our communication helpful throughout the process. Keeping our customers updated every step of the way is something we pride ourselves on, and it's great to know this contributed to a positive experience.
Thank you for your kind recommendation and your comments about our friendly and professional service. Your feedback means a great deal to the entire GraveClean team.
Kind regards,
The GraveClean Team 💙
Very happy I hired Graveclean.
Great customer service,they kept me updated every step.
The Headstone is 70yrs old ,full of lichen and ancient dirt. The transformation was remarkable, really pleased with result. It's super clean now. Definitely recommend.
30 de junho de 2026
Avaliação não solicitada
Resposta da GraveClean
Hi Colin,
Thank you for your fantastic 5-star review. ⭐
We're delighted to hear that you were pleased with both our customer service and the restoration of the headstone. Keeping our customers updated every step of the way is very important to us, so it's wonderful to know that our communication made a positive difference to your experience.
A 70-year-old headstone that has accumulated lichen and decades of dirt can present quite a challenge, which makes it especially rewarding to hear how pleased you are with the transformation. We're thrilled that the memorial is now looking super clean and that the results exceeded your expectations.
Thank you for your kind recommendation and for trusting GraveClean with the care of such an important memorial. Your feedback means a great deal to the whole team.
Kind regards,
The GraveClean Team 💙
AN EXCELLENT EXPERIENCE
Excellent communication from beginning to end. The staff did a great job keeping me updated each step of the way. My instructions were carried out with courtesy, care and compassion. The transformation of our family grave was amazing. We would have no hesitation in recommending GraveClean, we were delighted with the end result.
10 de junho de 2026
Resposta da GraveClean
Hi Lynette,
Thank you for your wonderful 5-star review. ⭐
We're delighted to hear that you were pleased with the service you received from beginning to end. Keeping our customers informed throughout the process is something we take great pride in, so it's lovely to know that our team's communication and updates were helpful to you.
We're especially pleased that your instructions were carried out with the courtesy, care, and compassion you expected. Restoring and caring for family memorials is a responsibility we never take lightly, and it's incredibly rewarding to hear that the transformation of your family grave exceeded your expectations.
Thank you for your kind recommendation and for trusting GraveClean with such an important memorial. Your feedback means a great deal to the entire team.
Kind regards,
The GraveClean Team 💙
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