I have been waiting for over two years for the bed frame to arrive and not be damaged. They finally told me it would not come and when I asked for another bed frame from them at their cost since they... Ver mais
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Veja o que dizem as avaliações
Grayson Luxury offered an executive desk I had wanted to purchase for a price lower than others. However, I needed an inside home delivery through a narrow door. Michelle in Support took care of all... Ver mais
I was having a few issues with order where some items were back ordered but I need it now since I had nothing to use at my new place. After speaking to the customer service rep for assistance the supe... Ver mais
The design specialist Mora was outstanding. She followed through very quickly and she conveyed exactly what she said she would do. I’m still waiting for more information but I have confidence in her... Ver mais
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Designer de interiores
- Loja de móveis para sala de estar
- Loja de cortinas e persianas
Escrito pela empresa
Discover The Most Exquisite, Handcrafted Furniture Online Today! Browse The Top Designer Brands & Find Your Favorite Piece. Custom Made Pieces. Visit Our LA Showroom. Luxury Showroom. Luxury Furniture Showroom. Handcrafted Furnishings.
Informações de contato
275 S La Cienega Blvd, 90211, Beverly Hills, Estados Unidos
- (310) 652-3220
- csr@graysonluxury.com
- graysonluxury.com
4,5
Excelente
115 avaliações
Pede aos clientes que avaliem
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The representative was knowledgeable and helpful. they price matched
The representative was informative , knowledgeable and helpful. I immediately felt comfortable to purchase the items. I liked that they matched the price.
Thank you very much. I love Grayson Living. I have not received the item yet.
1 de setembro de 2024
Resposta da Grayson Luxury
Creating a comfortable shopping experience is our top priority, and we're glad that you felt at ease while making your purchase. Whenever possible, we always try to provide our customers with the most competitive pricing available. Every dollar counts, especially when investing in quality furniture.
above average quality
above average quality, classy items, attentive to followup, reasonable pricing
25 de junho de 2024
Resposta da Grayson Luxury
Thank you for your kind words! We're thrilled you appreciate our quality, style, service, and pricing. Looking forward to serving you again soon!
Alli was very helpful in finding want I…
Alli was very helpful in finding what I was seeking.
6 de junho de 2024
Resposta da Grayson Luxury
Thank you for your feedback! We're glad our customer service agent could assist you in finding what you needed. Let us know if there's anything else we can do for you!
Website was easy to navigate
Website was easy to navigate. So far so good! Just ordered a large console so will see how the remaining experience goes.
8 de junho de 2024
Resposta da Grayson Luxury
Thank you for your kind words! We're delighted to hear that you found our website easy to navigate. Your satisfaction means a lot to us. If there's anything else we can assist you with, please don't hesitate to let us know!
Jaime was an excellent sales person
Jaime was an excellent sales person. Always helpful and willing to assist me in whatever I needed. Well done.
29 de maio de 2024
Grayson is so great to work with
Grayson is so great to work with. I am a returning customer and I love that I can speak to a person about all my questions. They provide samples and can find any information I request! Also, can't beat their pricing.
31 de maio de 2024
Responsive
Had to contact the company to find out the estimated delivery date. Received an email with all of the info that I needed.
27 de fevereiro de 2024
Resposta da Grayson Luxury
Dear Dominique,
Thank you for your feedback! We're glad to hear that you found our team to be responsive when you reached out to inquire about the estimated delivery date.
Ensuring clear communication and providing the information you need is important to us, and we're pleased that we could promptly provide you with all the necessary details via email.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thank you for choosing Grayson Living. We appreciate your business and look forward to serving you again.
Best regards,
The Grayson Luxury Team
Allie is very helpful
22 de fevereiro de 2024
Resposta da Grayson Luxury
Dear Anh,
Thank you for your feedback! We're thrilled to hear that Allie provided you with helpful assistance. Providing excellent customer service is a top priority for us, and we're glad that Allie was able to assist you effectively.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thank you for choosing Grayson Luxury. We appreciate your business and look forward to serving you again.
Best regards,
The Grayson Luxury Team
Nellie was my representative and was…
Nellie was my representative and was very pleasant. She called the manufacture to confirm dimensions and called me back so I could place the order. The transaction was effortless. I'll be ordering more furniture in the coming weeks.
16 de janeiro de 2024
Resposta da Grayson Luxury
Dear Felton,
Thank you so much for taking the time to share your positive experience with Grayson Luxury! We're thrilled to hear that Nellie provided you with exceptional service and made your furniture shopping experience effortless.
Our team at Grayson Luxury takes great pride in ensuring that every customer receives personalized attention and assistance throughout their purchase journey. We understand the importance of accurate information, and we're glad to hear that Nellie went above and beyond by confirming the dimensions with the manufacturer on your behalf.
Your satisfaction is our top priority, and we're delighted to know that you plan on ordering more furniture from us in the coming weeks. Rest assured, we'll be here to assist you every step of the way to make sure you find the perfect pieces for your home.
Once again, thank you for choosing Grayson Luxury for your furniture needs. We look forward to serving you again soon!
Warm regards,
Customer Service Team
Grayson Luxury
After a 2 month search in LA for a sofa…
After a 2 month search in LA for a sofa and 2 matching side chairs, I was able find just what I was looking for on my first visit to Grayson, staff were friendly and outgoing, enjoyed negotiating prices and delivery options.
15 de janeiro de 2024
Resposta da Grayson Luxury
Dear Somayeh,
Thank you for choosing Grayson Luxury and sharing your fantastic experience with us! We're thrilled you found exactly what you needed during your first visit. Our friendly staff enjoyed assisting you with pricing and delivery options.
We strive to make furniture shopping enjoyable and memorable. If you need further assistance, please reach out. We look forward to serving you again!
Best regards,
Grayson Luxury Team
Easy to order
Easy to order. Delivery date seems to be quick, if they arrive on time
15 de dezembro de 2023
Resposta da Grayson Luxury
Dear Mary,
Thank you for your feedback! We're glad to hear that ordering from Grayson Luxury was easy for you. We understand the importance of timely delivery and are working hard to ensure your items arrive promptly as scheduled. If you have any concerns or need further assistance, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again in the future!
Best regards,
Grayson Luxury Team
Best Gift Giving for Your Best Friends!
The selection here is just plain cool for special gifts for you special friends. Can find things uniquely suited to your Los Angeles tastemaker friends. The staff is behind helpful and so nice!
17 de novembro de 2023
Resposta da Grayson Luxury
Dear Cheryl,
Thank you so much for your heartfelt feedback! It's truly wonderful to hear that you've found Grayson Luxury to be a treasure trove of unique gifts for your special friends. Our team is deeply grateful for your support as local customers, and we're thrilled to have the opportunity to cater to the tastes of our Los Angeles community.
The joy of assisting you in finding the perfect gifts is what drives us every day, and knowing that our selection resonates with your discerning taste brings us immense satisfaction. Please know that our doors are always open to you, and we're here to provide assistance or recommendations whenever you need them.
Thank you again for choosing Grayson Luxury. We can't wait to continue serving you and our local community with the finest offerings and personalized service.
Warmest regards,
Grayson Luxury Team
Love the price and the easy to use…
Love the price and the easy to use website
10 de setembro de 2023
Resposta da Grayson Luxury
Dear customer,
Thank you for your kind words! We're thrilled to hear that you love both our competitive prices and user-friendly website. At Grayson Luxury, we strive to offer not only top-quality products but also a seamless online shopping experience for our valued customers like you.
Your satisfaction is our priority, and we're delighted to know that our efforts in providing convenience and affordability are being appreciated. If you ever need assistance or have any feedback, please don't hesitate to reach out to us.
Thank you for choosing Grayson Luxury. We look forward to serving you again soon!
Warm regards,
Grayson Luxury Team
Disappointed that my items are being…
Disappointed that my items are being shipped until The end of October!
15 de agosto de 2023
Resposta da Grayson Luxury
Dear Anjanie,
We sincerely apologize for any inconvenience caused by the delay in shipping your items. At Grayson Luxury, we understand the importance of timely delivery and we regret falling short of your expectations in this instance.
Your feedback is invaluable to us as we continuously strive to improve our services and provide a better experience for our customers. We appreciate your understanding and patience in this matter.
Thank you,
Grayson Luxury
excellent phone customer service when i…
excellent phone customer service when i needed to make a change to my order
30 de agosto de 2023
Resposta da Grayson Luxury
Dear Karen,
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our phone customer service excellent when making changes to your order.
We hope you're loving your Caracole pieces! If you ever need assistance or have questions, please don't hesitate to reach out. We're here for you!
Warm regards,
Grayson Luxury Team
Great service
Great service, nice collection, good values in store. The young man who assisted us was quite knowledgable and did a very good job of selling without being pushy.
5 de julho de 2023
Resposta da Grayson Luxury
Dear John,
Thank you for your kind words and for choosing Grayson Luxury! We're delighted to hear that you had a great experience with our service and found our collection to be to your liking.
We're especially pleased to hear that Jordan, who you worked with, provided knowledgeable assistance without being pushy. At Grayson Luxury, we believe in helping our customers find the perfect pieces for their needs while respecting their preferences and choices.
If there's anything else we can assist you with or if you have any questions about our products, please feel free to reach out. We're here to help!
Thank you again for your feedback and for being a valued customer of Grayson Luxury. We look forward to serving you again in the future!
Warm regards,
Grayson Luxury Team
Fair with prices and very helpful
Good fair company with a good reputation. usually one of the best priced and friendly
26 de maio de 2023
Resposta da Grayson Luxury
Dear Ben,
Thank you so much for your kind words and for being a part of the Grayson Luxury family! Your feedback truly means the world to us.
We're overjoyed to hear that you view us as a fair company with a stellar reputation. It's our mission to offer not only the best prices but also a warm and welcoming experience for every customer who walks through our doors.
If there's ever anything we can do to make your experience even better or if you have any suggestions to share, please don't hesitate to reach out. We're here to ensure your time with us is nothing short of exceptional.
Thank you once again for your support and for choosing Grayson Luxury. We can't wait to continue serving you and making your furniture shopping experience a delight!
Warm regards,
Grayson Luxury Team
Excelent prices
25 de maio de 2023
Resposta da Grayson Luxury
Thank you for your feedback! We're glad you found our prices excellent. At Grayson Luxury, we aim to offer competitive pricing without compromising on quality. If you need further assistance, feel free to reach out. We look forward to serving you again soon!
Alli she is great and very helpful.
12 de maio de 2023
Resposta da Grayson Luxury
Thank you for your feedback! We're thrilled to hear that Allie provided you with great assistance and was helpful during your experience with us.
At Grayson Luxury, we aim to provide exceptional service, and it's wonderful to hear that Allie met your expectations.
If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
Thanks again for choosing Grayson Luxury. We look forward to serving you again soon!
My experience was great
My experience was great. Very friendly staff and knowledgeable Jordan was wonderful to work with.
Thanks
6 de maio de 2023
Resposta da Grayson Luxury
Thank you so much for your feedback! We're thrilled to hear that you had a great experience with us and that Jordan provided excellent assistance.
At Grayson Luxury, we strive to provide a welcoming atmosphere and knowledgeable staff to ensure a positive experience for our customers. We're delighted that Jordan made your experience wonderful.
If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!
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