I would give 4 stars for taste but a company that apparently prides itself on all natural ingredients then used 'natural flavouring' is just plain trying to hide something. I googled 'What are... Ver mais
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Veja o que dizem as avaliações
Been buying their flapjacks for years. The quality went severely downhill in the past year when they replaced their flapjacks ingredients with vegetable oil. Ruined the texture and flavour. Also, the... Ver mais
I used to really enjoy Graze Chilli and Lime, but something has seriously changed. The taste is now awful. The nuts tasted completely off, almost rotten and had a very unpleasant smell last few packs.... Ver mais
I've really liked receiving a weekly box. Came to the office and gave something nice to munch on when the need arose. I guess this is part of the intention behind the name. Maybe a bit pricey but t... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre graze.com
Escrito pela empresa
Since 2008, seven friends (and a few helpers!) have been reinventing snacking, one delicious nibble at a time.
We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.
We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in stores in the UK too!
Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.
We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.
We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in stores in the UK too!
Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.
Informações de contato
Reino Unido
- www.graze.com/help
- graze.com/uk
2,0
Ruim
4 mil avaliações
Não respondeu a avaliações negativas
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Sugar + sugar + sugar + liquid sugar + golden syrup + molasses
What a dredful company and product. You may as well hust drink a can of Coke if you want to be this unhealthy.
Sugar + sugar + sugar + liquid sugar + golden syrup + molasses
25 de outubro de 2023
Avaliação não solicitada
Resposta da graze.com
Sorry to hear that this is your impression! We always aim to make sure that all of our snacks are nutritionally balanced, as set out in our health promise which you can find here: https://www.graze.com/uk/about/our-health-promise
Non existing customer service team
Non existing customer service team. Graze couldnt send me my usual box yet they still charged me for it. I have ended up cancelling my usual order as i was tired of them not fulfilling my orders. They have still not refunded me for my last box which never arrived (and they have confirmed to me on an email that it never will…) I have contacted them three times now by email. No reply whatsoever. No tel number to give them a call on…Shocking service! They leave me with no other option rather than reporting them as a scam!
18 de setembro de 2023
Avaliação não solicitada
Resposta da graze.com
Hi There, We're sorry if we had difficulty sending your subscription boxes, there are a couple of reasons why this may have been the case and refunds should be automatically performed when boxes can't be sent.
We don't offer telephone assistance but our customer service team response to all emails chronologically and would like to help you with this, please do reach out to them at hello@graze.com or reply directly to one of our emails. We look forward to hearing from you.
FRAUD
FRAUD
They keep charging me for graze boxes. I emailed them asking why they charge me and to cancel and they’ve never replied ! Absolutely diabolical customer service if you could call it that! I’ve contacted my bank and they’ve blocked them!
9 de setembro de 2023
Avaliação não solicitada
Resposta da graze.com
Sorry to hear that! Please email our Customer Service team at hello@graze.com, and reply to any automated response you receive. Someone will get back to you as soon as possible.
The boxes I have received are delicious…
The boxes I have received are delicious especially the banana flapjacks and the toffee ones.
11 de outubro de 2023
Avaliação não solicitada
Resposta da graze.com
Hi Andrea- Thanks so much for taking time to share this lovely feedback! It's wonderful to see how much you love our flapjacks :)
Our kitchen staff will be glad to hear it!
Great snacks
Great snacks. Received two boxes quite close together and both had a number of the same products. None the less I am enjoying them. Particularly the tea bags. They make the most amazing cup of tea.
27 de setembro de 2023
Avaliação não solicitada
Resposta da graze.com
Hi Annie,
Thanks so much for taking time out to leave this review. I'm sorry your snacks have been a bit less varied than we would normally want. You can always feel free to message us at hello@graze.com if this happens, since it's not up to our usual standards.
But it's so great to hear how much you're enjoying your graze goodies! Our tea is a cult favourite, and made in-house to our own recipe, so glad to have another tea lover recognise our kitchen's tea-mixing prowess!
Love the snacks
Love the snacks! I was going to go full sweet snacks but i love the savouries and so do my kids... got Graze for my kids really as i want to have healthy snacks at home all the time and let them graze!
30 de setembro de 2023
Avaliação não solicitada
Resposta da graze.com
Hi Dan- Thanks so much for taking time to leave this review! It's great to hear that healthy and yummy snacks are a family affair in your home :) We're so pleased we can be a part of that.
Well priced and reliable service
Well priced and reliable service. Healthy treats once a week and the service of being able to constantly provide feedback in order to have your treats tailored to your needs.
28 de setembro de 2023
Avaliação não solicitada
Resposta da graze.com
Delighted to hear that! Thanks Jacqui :)
Graze box
Always nicely packed and presented can choose when to have the boxes and what you like the most
23 de setembro de 2023
Avaliação não solicitada
Resposta da graze.com
Hi Kay- thanks so much for this review :)
It's great to hear how much you appreciate the hard work our teams have gone to to make sure your snacks arrive safe and sound in our signature boxes! We love giving grazers a choice to pick their favourites (and bin the ingredients that they aren't a fan of) so it's great to hear that you love this feature.
NOT GLUTEN FREE
I’m coeliac so cannot eat gluten or wheat. Now I purchased two lots of graze flapjacks as they were labelled as being gluten free and made with gluten free oats however, they aren’t at all and are made in a factory that can cause cross contamination! I’m extremely disappointed in Graze and they absolutely MUST LABEL THIS ON THE FRONT!
23 de setembro de 2023
Avaliação não solicitada
Resposta da graze.com
Thanks for reaching out about the labelling on our gluten free snacks.
The only snacks in our range which are suitable for those with coeliac disease, and labelled as gluten free on our packaging, are our gluten free oat boosts, which are produced by a specialist third party manufacturer to ensure there is no cross-contamination. . You can see these on our website, here:
uk.graze.com/pages/gluten-free-oat-boosts
Only the snacks on this page are suitable for a gluten-free diet. All our other snacks - including our regular cocoa vanilla and peanut butter oat boosts - may contain gluten.
All other snacks we make are not suitable for those with coeliac disease. This is because, as you pointed out, most of our snacks are prepared in the same place, which means there is a possibility of cross-contamination between the ingredients we use and we cannot guarantee the complete absence of gluten in any of these snacks.
I do hope this information is helpful, but if you have any further questions about this, please do reach out to us directly at hello@graze.com.
Had 3 boxes delivered so far consisting…
Had 3 boxes delivered so far consisting of the same items over again, flapjacks and oat boosters despite liking other items on the list and only asking for spice and mostly nut free. Two boxes sent in the same order ( different box types) had the same items in them too.
14 de setembro de 2023
Avaliação não solicitada
Resposta da graze.com
Sorry to hear about your experience! Could you please email our Customer Service team at hello@graze.com so that they can help further?
I love Graze but I’ve had the same…
I love Graze but I’ve had the same snacks in the last 3 boxes!
15 de setembro de 2023
Avaliação não solicitada
Resposta da graze.com
Hi Lisa, We're sorry if you have been receiving repeated snacks, we would really like to assist you with that - please do reach out at hello@graze.com so our customer service team can help!
From sceptic to believer in one box
I was sceptical to start with but now I'm finding the snacks very useful especially as I'm working from home. They stop me from raider the biscuit tin.
13 de setembro de 2023
Avaliação não solicitada
Resposta da graze.com
Glad to hear we've won you over! Thanks for the review :)
Choice of snack great
Choice of snack great, really enjoying them
6 de setembro de 2023
Avaliação não solicitada
Resposta da graze.com
This is so lovely to hear, thanks Wendy!
Much wider choice of dairy free items…
Much wider choice of dairy free items than before
24 de agosto de 2023
Avaliação não solicitada
Resposta da graze.com
Glad to hear it, thanks for your feedback!
Delicious snacks
Great service, delicious, healthy snacks at a great price.
24 de agosto de 2023
Avaliação não solicitada
Resposta da graze.com
This is lovely to hear, thanks Richard :)
Lush options to choose from and vegan…
Lush options to choose from and vegan friendly
24 de agosto de 2023
Avaliação não solicitada
Resposta da graze.com
Thanks so much!
Good lots of choice
Had some options I haven’t opted for that I did not enjoy.never sure when delivery is due but overall a nice experience.
15 de agosto de 2023
Avaliação não solicitada
Resposta da graze.com
Thanks for your feedback!
I dont like the products
17 de agosto de 2023
Avaliação não solicitada
Resposta da graze.com
Sorry to hear that, Lynda. Thanks for your feedback!
Not received
I have had two boxes dispatched but I haven’t received any of them. So disappointed ☹️
31 de julho de 2023
Avaliação não solicitada
Resposta da graze.com
Hi Aderopo, We're sorry to hear that your boxes have not reached you. We please ask that you to get in touch at hello@graze.com so our customer service team can assist.
I have ordered two time for purchasing…
I have ordered two time for purchasing item from you but you keeping on sending to me every week and charge me.
This is terrible and dishonest.
I tried to login in my account but it is not working.
Must give me feed back otherwise I will report to police.
11 de agosto de 2023
Avaliação não solicitada
Resposta da graze.com
Sorry to hear that, Arthur! Please email our Customer Service team at hello@graze.com so that they can assist.
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