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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I would give 4 stars for taste but a company that apparently prides itself on all natural ingredients then used 'natural flavouring' is just plain trying to hide something. I googled 'What are... Ver mais

Avaliado com 2 de um total de 5 estrelas

Been buying their flapjacks for years. The quality went severely downhill in the past year when they replaced their flapjacks ingredients with vegetable oil. Ruined the texture and flavour. Also, the... Ver mais

Avaliado com 1 de um total de 5 estrelas

I used to really enjoy Graze Chilli and Lime, but something has seriously changed. The taste is now awful. The nuts tasted completely off, almost rotten and had a very unpleasant smell last few packs.... Ver mais

Avaliado com 4 de um total de 5 estrelas

I've really liked receiving a weekly box. Came to the office and gave something nice to munch on when the need arose. I guess this is part of the intention behind the name. Maybe a bit pricey but t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Restaurantes e Bares

Sobre graze.com

Escrito pela empresa

Since 2008, seven friends (and a few helpers!) have been reinventing snacking, one delicious nibble at a time.

We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.

We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in stores in the UK too!

Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.

Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

The packet I bought is less than half…

The packet I bought is less than half filled a rip off

9 de agosto de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Giovanni, We're sorry to hear that you were disappointed by your purchase.

We please ask that you reach out at hello@graze.com, so our customer service team can assist.

Avaliado com 5 de um total de 5 estrelas

Afternoon tea

We had a lovely afternoon tea today
Everything was 100 percent
Food was fantastic
Service was excellent
Would thoroughly recommend

8 de agosto de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

It's lovely to hear that you enjoyed the tea! Thanks so much :)

Avaliado com 4 de um total de 5 estrelas

Good choices of snacks fresh and…

Good choices of snacks fresh and appetising price is a little expensive

4 de agosto de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Georgina,

Thanks so much for taking the time to leave this review!

We do just want to ensure that you are aware of the rewards page on your account, here you will find discounts that can be redeemed in our online shop, great for stocking up on favourites!:

uk.graze.com/pages/rewards

We hope that you will continue to enjoy grazing with us 🙂

Avaliado com 1 de um total de 5 estrelas

Please can I unsubscribe im not…

Please can I unsubscribe im not enjoying them

3 de agosto de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Faye - Sorry to hear that! You can find a cancellation guide on our FAQ (https://uk.help.graze.com/hc/en-gb), and if you need any further help you can email us directly at hello@graze.com.

Avaliado com 1 de um total de 5 estrelas

you guys are corny

cancellation takes you through multiple different screens like "nooo don't leave you'll make this raspberry cry!!!" and "ummm before you go try these!!!" actually beyond parody

24 de julho de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi William,
Thank you for this feedback on our cancellation process.
We will be sure to share your comments with the relevant team.

Avaliado com 5 de um total de 5 estrelas

Nutritious, tasty, good value for money

Boxes sturdy and delivered on time. Variety considerable. Good quality snacks, low in sugar and high in protein. Thoughtful ingredients. Very happy with quality of product and delivery.

12 de julho de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

This is so lovely to hear, thanks so much!

Avaliado com 5 de um total de 5 estrelas

I love receiving my graze box each wk

I love receiving my graze box each wk. I love having the surprise of what might be in it. Saturday is my treat day so getting my graze box through the post is like a lil gift to me for being good food wise all wk. Thoroughly recommend getting these through your door each wk.

17 de junho de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

This is so lovely, delighted to hear that your boxes are such a treat! Thank you :)

Avaliado com 5 de um total de 5 estrelas

Great Product as always

Great Product as always, very passionate about these boxes I don't trust anyone that says otherwise 🤙. If I had to pick a fault, would be the delivery side as a couple of times has come late but out of graze control given the current climate. Will be a long standing member 😘

15 de junho de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Delighted to hear this - although we hope that your boxes stick to schedule in future!

Avaliado com 5 de um total de 5 estrelas

Thank You Graze,

I have really enjoyed what I have been sent so far and love the fact I can tell you which ones Im not interested in, great service Graze, Thank you.

15 de junho de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

The pleasure is all ours! Thanks so much :)

Avaliado com 3 de um total de 5 estrelas

OK not bad

delivery was OK (box fits through letterbox) snacks were OK but nothing special and a bit crunchy tbh. Asked for light selection but most were quite high in calories I thought. There were a lot of something and a tea bag combos, haven't used the teabags as no info about what type of tea.

14 de junho de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Deborah,

Thanks for leaving a review for us.

We're sorry to hear that you found the snacks to be a little crunchy - the light box contains snacks with 150 calories and less, if you believe you were sent snacks from outside of the light box range, please do let us know.

We hope that you'll try the tea and enjoy it, it's a Kenyan and Assam blend perfect for an afternoon pick me up - it's very popular with grazers!

We hope to see you graze with us again in future :)

Avaliado com 5 de um total de 5 estrelas

Love my wee boxes

Love my wee boxes. Great that you can get samples of all the products. Love all the items I've had so far

14 de junho de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Hi Emma, Thanks so much for this review, it's great to hear that you're enjoying the boxes! We wish you continued happy grazing! :)

Avaliado com 1 de um total de 5 estrelas

Left a bit disappointed with delivery…

Left a bit disappointed with delivery at graze. Last time I checked I liked graze and decided to place an order for the school holidays so we could have something different for a change.
I ordered on Tuesday before 2pm so I could get it next day so paid for the quicker delivery, I wish I hadn't bothered and just had a royal mail delivery.

Next day on Wednesday delivery day and no snacks so I check my account orders and it says partial fulfillment/awaiting fulfillment, this usually means they are waiting on stock and I never did receive a shipping confirmation.
So I try to contact graze about my delivery and also rightly asking for a refund on delivery as it was not coming next day because that's what I paid for but it says it can take 48 hours for graze to get back to you.
Funnily straight after I sent my query I get a shipping confirmation my order has now been dispatched but I am still charged for a next day delivery I didn't receive.

So today Thursday they finally arrive but...... not. The APC person (the quicker delivery firm) knocked and waited a moment and stuffed a 'sorry we missed you' through the letterbox. I didn't hear as they must have knocked on my porch door rather than open my porch door and knock on my main door and I was downstairs! but I saw on my nest camera on my phone that they had been but when I got to my porch there was no parcel.

APC delivery requires a signature which I was not aware of!
If you don't visit the delivery help section prior to ordering, no where on placing your order does it tell you need to sign for the quicker delivery, not on the check out screen, order confirmation email or even shipping email which isn't great and why I prefer royal mail as they have at least the sense to leave it inside my enclosed porch.
Another negative is that on graze you cannot leave any delivery preference or notes for the delivery driver like knock on my main door not the outside porch door!

So I am still waiting for my delivery and a message back from graze....
I would suggest to go for normal delivery.

Update I got my order Friday and caught the driver who was really nice and friendly so no problem there but still I paid for next day delivery and didn't receive that service.

1 de junho de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

I'm really sorry to hear that you had this experience! Please email us at hello@graze.com so that we can help further, and we'll get back to you as soon as we can.

Avaliado com 3 de um total de 5 estrelas

pricey treat

I really like the sweet snacks but some were higher in calories than I thought and for a small portion. Deliveries were a bit messed up but that was the bank holidays. I felt like it was a bit overpriced but a nice treat to try

8 de maio de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Thanks for the feedback! Sorry to hear that your snacks didn't arrive on time - if you decide to graze with us again you might like to try the light box, as each snack has a limit of 150 calories :)

Avaliado com 2 de um total de 5 estrelas

Sadly Disappointing

Very small snack boxes, most have little flavor with the exception of a few. Had a full box of flapjacks and a full box of nuts. Shame as I thought it would have been varied.

22 de maio de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Really sorry to hear that you didn't enjoy your snacks! Our boxes are intended to be as varied as possible - could you please email us at hello@graze.com so we can look into this further?

Avaliado com 2 de um total de 5 estrelas

Overpriced for what it is.

Definitely does not warrant the price they charge!

11 de maio de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Sorry to hear that - We feel our boxes offer great value, especially as they include the price of delivery to your door. Your feedback is much appreciated though!

Avaliado com 4 de um total de 5 estrelas

Convenient and tasty

Convenient to organise and really tasty snacks. The choices are diverse, like the way the menu is structured online to like / block.

3 de maio de 2023
Avaliação não solicitada
logotipo da graze.com

Resposta da graze.com

Thanks so much! Happy grazing :)

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