Great British Mobility Avaliações 

173
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Sterling S425 Prompt delivery by courteous and helpful agent. SO FAR - I am very pleased with this scooter. However - there is an issue with the tiller adjustment that although not major - and it... Ver mais

Avaliado com 5 de um total de 5 estrelas

Scooter purchased as mother in law mobility got worse and family holiday was planned Having a short test ride in the uk the scooter had issues on the ferry to France Once we reached our destinati... Ver mais

Avaliado com 5 de um total de 5 estrelas

Need some details on a mobility scooter, had all the info to hand. Called twice and both times the team were very helpful. Bought an Apex Pride Rapid with the added suspension-recommend , much smoo... Ver mais

Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade

Escrito pela empresa

We offer great value for money on mobility aids which can benefit both the elderly and disabled adults. We are one of the UK's leading suppliers of new mobility scooters, wheelchairs and fully adjustable mobility chairs.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

173 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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4,3

Todas as avaliações

(173)

8 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very helpful team, rapid delivery, well priced

Need some details on a mobility scooter, had all the info to hand. Called twice and both times the team were very helpful.
Bought an Apex Pride Rapid with the added suspension-recommend , much smoother ride, fits easily in my boot.
Very well priced,(£250 cheaper than local supplier)
and arrived next day.

16 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

Absolute brilliant I was crying with…

Absolute brilliant I was crying with joy the mobility scooter was all built up for me,I didn't need to struggle amazing gentlemen who came and showed me how to use it,also customer services couldn't help me enough.

12 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

Great British Mobility shop- fantastic!

Ordered a new Gogo Traveller Elite plus from this company Tuesday 9/8/22 and it was dealt with very professionally, this was to replace my old GoGo scooter. Got it online for a great price! £845.00 vat exempt, I had seen it advertised at higher cost elsewhere, so got a good deal, plus it was delivered to me next day free delivery by their own courier in a nice liveried van.
The driver was very helpful putting it down my drive for my partner to unpack.
I would recommend anyone thinking of purchasing a mobility scooter to go here first as service was unbelievable ! Thanks Great British Mobility give yourselves a well deserved Pat on the back!

11 de agosto de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Parcel arrived very quickly

Parcel arrived very quickly, unfortunately with the wrong charger and no instruction literature. A replacement charger was delivered by Royal Mail 7 days later and despite my telephone call the instruction manual/literature has still not arrived. I do not like the method of warranty the company uses:-
Quote :- "We have your details on file so there is no need to do anything further to register" unquote. Most unsatisfactory in my opinion.

10 de agosto de 2022
Avaliado com 3 de um total de 5 estrelas

Poor communication no personal contact…

Poor communication no personal contact with me at all the scooter is very good the deliveryman was excellent the price is very good but definitely lacking in the person department.

9 de agosto de 2022
logotipo da Great British Mobility

Resposta da Great British Mobility

Hello Martin Thanks for your review, I've checked our email logs and see you were sent emails with both your order confirmation and tracking details for when your order was shipped. Regrettably to keep our call hold time low and provide a prompt efficient service we no longer provide this information by telephone call. We are always listening though and will take your feedback on board.

Avaliado com 5 de um total de 5 estrelas

Very good service when buying a scooter.

Was bit nervous of buying the scooter on-line but need not have been. Spoke to a very pleasant man guided me through the purchase,and also answered the few queries I had. Ordered on the Thursday and it was on the doorstep by 8.00am Friday. A lady asked if an early time was ok and also spoke to the delivery man. Drove from Preston to Leicestershire that morning. Very pleased with the excellent service and pleasant staff.

4 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

Great service love it.!

Great service, actually got the wheelchair I had been searching for. No one in my area stock it anymore…. To be honest the retailers here have very little choice anymore and are ridiculously overpriced. So from now I will only be dealing with yourselves I am so happy to say. Xx
One tiny problem with delivery by TNT, I didn’t get my new chair until Monday 21st instead of the previous Thursday. Caused quite a few problems , but was all down to TNT only.
Xx

24 de junho de 2022
Avaliado com 1 de um total de 5 estrelas

Lack of after sales service

Bought a riser recliner from this company. It was allegedly under warrenty for 12 months. The first time it went wrong they came out after about a month and fixed it. The second time it went wrong they didn't actually get to me for 3 months and then failed to fix it. I am now left with a riser recliner that does not lift my feet up! The repair man phoned them up whilst at my house. They claim it is not the type of recliner which lifts your feet????? How strange is that??. They have failed to respond to any correspondence and i am left with a very expensive useless chair.

19 de junho de 2022
Avaliação não solicitada

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