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The Great Wine Co. Avaliações 3.398

•
O TrustScore é 5 de um total de 5

4,8

Loja de bebidas alcóolicas
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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

In addition to 6 bottles of our favourite Rose, we picked another selection of wine, quickly delivered using DPD in very well packed box. First bottle of Red opened was the Capeline Syrah Grenach... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good choice of unusual wines. Great offer with the 20% off bank holiday offer and a discount code too. Delivery was well announced and the packaging was amazing - there was no chance of damage dur... Ver mais

Avaliado com 4 de um total de 5 estrelas

Very good pricing (on offer) and an interesting selection of wines not often seen elsewhere. Arrives very soundly packed. Drops one star for not being able to specify delivery day (although it does... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great product, Oban Whisky at a fair price, plus great customer service too when sorting out the delivery with the courier company (who don't get 5 stars). I'd certainly use Great Wine Company ag... Ver mais

Detalhes da empresa

  1. Loja de bebidas alcóolicas

Informação fornecida por fontes externas variadas

Wine is all about people. We are a company run by wine people. Our mission is to introduce you to the people who craft this wonderful drink with care, attention and passion. By doing so, we want to foster connections, share enjoyment and encourage enthusiasm. We bring you the full, kaleidoscopic picture of vineyards, places and people. In our seasonal world, we’ll bring you what’s good on the day, and point you to the right wines for the season’s flavours. We know that great wine experiences are personal, so we’ll always put you, the wine drinker first. Allow us to listen and learn, and we’ll make sure that you get the right wine, for the right reason.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 62% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

Reliable

Reliable, efficient and good value - this was the first time I had used this company, and I will certainly be using them again.

14 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

One of the Best

Excellent wines from this company which offers a reward scheme, plus regular wine offers and discounts on cases whether mixed or not. Importantly they have some outstanding quality wines at competitive prices and overall provide a very good service. As a loyal customer, I have found them to be equally loyal. Staff I have dealt with are highly knowledgeable, helpful and easy to contact.

12 de janeiro de 2026
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Resposta da The Great Wine Co.

Thank you very much for your comments, it's much appreciated - really pleased that our wines, service and offering work so well for you.

Avaliado com 1 de um total de 5 estrelas

Very disappointed

I paid for next day delivery for a special gift at a time I knew recipient would be at address nothing on website saying cut off time therefore was not delivered on day very disappointed and surprise ruined and after calling merchant ( on hold for over twenty minutes) they didn’t seem that bothered by this I felt it was because my order was small
I have seen reply from merchant and I want to clarify £2 was refunded not full delivery charge as implied

8 de janeiro de 2026
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Resposta da The Great Wine Co.

Thank you very much for your comments and really sorry our delivery wasn't as you were expecting, and that your surprise was ruined. We have just found a fault in our delivery set up that was promising delivery at a time when this would have been impossible. This does appear to have been the reason we were unable to deliver as requested for you. Furthermore apologies that you did not feel the service you were offered on calling was suitable, we absolutely do not want anybody to feel this, though the customer services team may well also have been confused due to this issue, it doesn't excuse a feeling given to you of not being bothered, and we will pick this up internally to correct. They have refunded the delivery charge paid at the time. Apologies again and if we can help further in this matter please do let us know.

Thank you for your further note on the refund. I can confirm the full £9.95 has been refunded to you now, so you should see the extra £7.50 in your account in the next few days.

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