Green Jellyfish Avaliações 

So, thank God for review platforms is what I would initially say. As we are in the marketing and media sector, we are very aware of what reviews look genuine and which ones look, shall we say "company generated" I was contacted by these people today and the intent was clear, to get a phone appointment with one of their sales reps to go through eligibility and any future claim against HMRC. We all have to pay tax and nobody enjoys giving the government our hard earned money right? But we have to pay regardless and from experience, the one organisation you do not mess about with is HMRC. So, after reading many reviews with detailed breakdown of their company experience with Green Jellyfish (whoever came up with that name?) I decided to cancel my appointment rather than risk being one of those reviewers who unfortunately are massively out of pocket and face an uphill nightmare after dealing with this company. I cannot advise anyone what to do, other than read the reviews on here and other review platforms and make your own decisions BEFORE entering into any conversations with Green Jellyfish! Thank you

Awful company - give false reassurances and promises that are to good to be true - did and R+D claim for us which was successfully challenged by HMRC and now we face penalties - they have taken their fees and our company now potentially faces administration - please avoid being taken in by their marketing spiel and promises that turn out to good to be true. We are a care company with fragile finances made worse by these charlatans. They take a hefty 15% commission which will prbably not be refunded according to many others who have had the same awful experience.

Great service from Mr Mirzayi. He got us a load of money back, we shopped around and found that Green Jellyfish could get us the most back!! Well done.

UPDATE - Green Jellyfish and I have now reached an agreement, and we are happy with how this situation has been resolved.

I have had a large numbers of companies contact me with the same complaint as I have. Do yourself a favour, DO NOT give into false promises, YOU RUN THE DANGER OF BEING FINED BY HMRC like myself and other companies. Green Jellyfish wipe their hands of it and keep the money they made from the R and D claim and pass you on to another company.

This is my second year working with Green Jellyfish on my R&D claim. I love how you get one account manager who guides you through the application and tailors it specifically to your business. It's great to get professional support in ensuring the application's success and I have been really impressed so far with their communication and my claim process. Yes, there are fees, but I feel for me it's worth it to ensure the best possible outcome for my application and they were cheaper than an accountancy firm I contacted to compare. I would absolutely recommend them, same time next year Barnaby? Thank you for your continued support.

Beware of Green Jellyfish - Unscrupulous Practices Exposed!

My experience with Green Jellyfish regarding Research & Development (R&D) claims in the Care Sector has been nothing short of a nightmare. I feel compelled to share my story with a sense of urgency to protect others from the clutches of this deceitful company.

Green Jellyfish's tactics are not only questionable but deeply manipulative, strategically designed to deceive unsuspecting business owners. They employ a range of deceptive techniques, carefully crafting a website that exudes an aura of credibility. Through glowing reviews and boastful claims of expertise in Research and Development across various industries, they artfully conceal their true nature and intentions.

Despite initial appearances, it became painfully clear that Green Jellyfish's knowledge and expertise in R&D claims were nothing but a facade. Their submitted claims were not only inaccurate but also contested by HMRC, exposing the extent of their deceit.

What is truly infuriating is their complete lack of accountability and disregard for their clients' well-being. When confronted with the consequences of their actions, they showed no interest in rectifying the situation, instead pushing the responsibility onto a third party. It is evident that their motives revolve solely around personal gain at the expense of hardworking business owners like myself.

One of the most alarming revelations about Green Jellyfish is their complete lack of understanding when it comes to Research and Development (R&D) and its intricate workings. It has become evident that they are merely playing a numbers game, filing as many claims as possible for unsuspecting companies without any genuine expertise or comprehension of the process.

Their approach is solely fixated on quantity at the expense of quality. They entice businesses through deceitful assurances and inflated tales of success, only to present HMRC with misleading and dubious declarations. When confronted with a compliance check, they conveniently dissociate themselves, contradicting the assertions initially made by their salespeople. I now refer to them as salespeople because they often adorn themselves with the title of R&D advisors.

This blatant disregard for the principles and complexities of R&D not only jeopardizes the reputation of the companies they represent but also undermines the integrity of the entire system. It is a clear demonstration that Green Jellyfish is driven solely by profit, with no regard for the well-being or success of the businesses they claim to support.

Business owners must be aware that entrusting Green Jellyfish with their R&D claims is akin to playing Russian roulette with their company's future. The risks involved are far too great, as Green Jellyfish has proven time and time again that they lack the necessary knowledge, expertise, and ethical standards to navigate the intricacies of R&D claims effectively.

In conclusion, it is crucial to steer clear of Green Jellyfish and their deceptive practices. Protect your business by choosing a reputable and knowledgeable partner who understands the nuances of R&D and will genuinely advocate for your best interests. Don't fall victim to the empty promises and dangerous game played by Green Jellyfish. Choose wisely and secure the future of your business with a trustworthy and competent R&D specialist.

Scam - I was told if my claim was unsuccessful there would be no fee. Made claim paid out quickly and they took their fee then informed hmrc are reviewing and had to repay hmrc. Contacted Green Jellyfish for refund and ignored for months finally got email saying not getting a refund. I’m taking them to court.

Avoid at all costs!!!

I have been stuck at loggerheads with JG for about 15 months now as they keep sending me credit control invoices for £1800 when we were only even claiming about £500 for the relevant year and it is showing no sign of having gone through. Over the last few weeks I have been hounded with calls - sometimes on loop in a few minutes when I can't answer and with more emails, invoices and demands. I get asked for screenshots of my account every few weeks and if I don't send them within an hour or so it all starts again. It has been an incredibly stressful and upsetting cycle and one to which I am getting no answers at all. I just want to cancel it and for it all to go away.
I had previously had 2 preciously simple and quick claims so I don't know what has changed. Though now I'm reading these reviews I fear I may get a demand for repayment at some point and they were false.

My company has asked on several occasions for the complaints procedures and have not received them. Our claim was unsuccessful and HMRC felt that we had not sought professional help. Greenjellyfish handled our whole claim but insist it is my company that is incompetent what a joke!

Service from Kimberley Ruddock is a total joke needs some training on service.. after all your a client facing business not working in a bloody warehouse!

Nobody answers you and their main line rings for hours!!!!!

Shambolic.

After several companies messed me about with regards to my R+D claim I eventually got in touch with Green Jellyfish and after speaking to Lauren Mackay I agreed to go with them.
She arranged everything and kept me informed at every stage. All the targets and dates were hit and we as a company delighted with the outcome.
I couldn’t recommend then enough, first class service from a first class company.

Very professional service. I am really happy.
Highly recommended.

What sets Green Jellyfish Specialists apart is their unwavering commitment to client success. They go above and beyond to analyze and identify eligible R&D activities specific to green jellyfish research, ensuring that no opportunity for tax credits is missed. Their thorough approach, combined with their extensive knowledge of tax laws and regulations, enables them to provide tailored solutions that optimize clients' tax positions.

Moreover, Green Jellyfish Specialists' dedication to customer service is truly commendable. Their team is highly responsive, providing timely and accurate guidance throughout the entire R&D tax credit process. They take the time to understand needs and tailor their services accordingly, creating a personalised experience that instills confidence and trust.

For the second year running Green Jellyfish have helped us put together an R&D claim, and to fully optimise the potential of this.

Nicola Goody helped us this year, and put her export knowledge to work to help us really maximise the potential of our claim. Funds received within 6 weeks. Would highly recommend

UNPROFESSIONAL - Green Jellyfish do not offer the service they say they do, they can certainly talk the talk. Their 'tax experts' don't take responsibility for providing poor advise and neither do they reimburse any fines or interests clients are charged.

DON'T USE THEM, ONCE THEY HAVE THEIR MONEY THEY AREN'T INTERESTED.

GO to your accountant, first.

I hope that everyone on here giving 5 stars does not have the experience that we are currently having, after being approached by green jellyfish in 2019 we were encouraged to process an R&D claim, we explained that we did not think we would meet the criteria and explained what we do as a company, Domiciliary care, we we where reassured that we did meet the criteria and moved forward with the claim, all they needed was our accounts! It was great, we received £50k and a further £50k for the following year, of which they got in the region of 26k, earlier this year we received a letter from HMRC investigating the claim, we have now been informed that our R&D claim is not valid and we will be required to pay back the money, along with potential penalties, it is still advertised on the website that you can claim for our type of company, this is wrong, you have to meet a very specific set of criteria, for example the development of something that other companies don't use, you can not claim for developing your company processes or making your company more streamline, please be aware and do not accept a HMRC refund unless you are absolutely certain that you meet the criteria, for a lot of companies this could put them into liquidation, this company is taking advantage of smaller companies using loopholes in the systems! Green jellyfish have made a lot of money from us and now we have to face the consequences.
Looking at trust pilot it seems that HMRC have now got green jellyfish on their radar!

UPDATE- green jellyfish have sent an automated reply on this asking us to contact them, however the only response from them is that they are no longer dealing with this and have passed us to a external company to deal with.
please stay away from this company!

Further Update - 14/6/23
I have been asked by green jellyfish via trust pilot to send futher details as QUOTE
"You’ve written a review for Green Jellyfish, and they’ve asked for more details to better understand your experience.
If you don’t respond, your review may be taken offline."

I tried to contact them with more details however I was informed that they will no longer be dealing with this case and it is another company commissioned to deal with these type of cases.

We was contacted by this company offering a service we was completely unaware of.
We were looked after by Nicola Goody, after a pleasant telephone conversation Nicola quickly and efficiently got our company a cash injection.
Good communication.
Well informed understandable and easy reply method emails.

Thank you

Green Jellyfish have been excellent in helping me with my R&D tax. Before I moved to them, I was getting fraction of what they have managed to get back for me. I’m not the most organised and Kinberly has been excellent in making sure I get things done on time.

My case was handled expertly and quickly by Nicola Goodie. It was totally effortless on my behalf. First class and I’d recommend Green Jellyfish to anyone. In fact, I already have!

Dear Green Jelly Fish,
I write to inform you that, one of your staff member called Kimberley Ruddock, is a very valuable asset to your organisation.

She is a good communicator, with excellent professional aptitude and attitude. When she communicated with me she was professional in her approach, but yet respectful of my opinion.

Kimberley, is very prompt in her responses to any calls or emails i sent to her. If she can't find an answer to my question, she would let me know so. Or she would say, she promised to "speak to her boss" and get back to me. To which, she had always kept to her promised to call me back.

As a customer of yours, dealing with Kimberley, made me feel valued, not because I need support, but the manner at which Kimberley communicates with me is very soothing, given the stressful situations through which are no fault of mine.

I find Kimberley, as an individual who has the right characteristics required to work with members of the public.
For these reasons, I rate her quality of customer service as EXCELLENT ACROSS THE BOARD.