Green Path Transfers Avaliações 162

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Arranged return airport transfers for Mahe, Seychelles. Our plane was over 2 hours late and then we were delayed further by our luggage not arriving but when we came out the driver was there waiting,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Honesty is usually too much to expect from any company anywhere in the world. Green Path delivered smooth, safe transport services with a smile on our recent Rio trip. And above and beyond, the Gree... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have again used Green Path Transfers on our recent trip to Germany and Hong Kong. The transfers in both countries were again on time on each occasion with airport pickups and hotel pickups on depar... Ver mais

Avaliado com 5 de um total de 5 estrelas

We recently arranged for a transfer from our hotel in Kuala Lumper to the airport. Aswell as receiving text confirmation the day before the driver Mr Mohan from Mayflower, picked us up on time a... Ver mais

Detalhes da empresa


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

162 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

On time comfortable ride in Jordan

We used this service for our transfer from the dead sea to the Amman airport in Jordan. We requested to be picked up earlier as our flight happend to depart 1 hour earlier than what was initially planned, so we called the contact center and arranged to change our pick up time without any problems. The driver was on time and was very kind, the mini van was clean and confortable. We hope to use this service on our future trips and recommend it to anyone travelling. Thank you

28 de janeiro de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Don't worry unnecessarily, just go ahead and book with Green Path.

Our experiences with 4 transfers from and to Ho Chi Minh and Hanoi airports were all excellent. Not only was Green Path cheaper, they were punctual and friendly. At Hanoi, we have changed to an earlier flight and the response to our call for earlier pick-up was very helpful. Someone met us within 10 minutes and off we went smoothly to the hotel. We will definitely use Green Path again.

24 de janeiro de 2014
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't bother

Met at Igassu Falls airport told by driver that he had had heart operation so couldn't lift our luggage and didn't even open the car door, paid for transfer to Das Cataratas Hotel reception but dropped off at entrance to the National Park, told we had to buy entry ticket then catch the hotel shuttle, nothing about this on their website or confirmation email, took my money for a few minutes journey, when asked for a refund, had a nice reply that they would investigate and get back to me, that was 10 days ago and heard nothing since, save your money and just get a taxi at the airport!

17 de janeiro de 2014
Avaliação não solicitada
logotipo da Green Path Transfers

Resposta da Green Path Transfers

Hello Pauline,

Extremely sorry about this. I am investigating this but still have not been able to get a satisfactory response from our local supplier, and we are considering severing our relationship with them as this is unacceptable. The service (or lack thereof) you received was also unacceptable. My apologies for not communicating to you more effectively as to what has been occurring.

We will provide a full refund to you (you should receive it back within 3-5 working days), and also would like to offer a US$100 voucher, valid for travel at any of our 400+ destinations around the world.

Apologies again for your experience, I do hope your next one is more positive.

Kind Regards,
Adrian

Avaliado com 1 de um total de 5 estrelas

Fail

Our transfer from Vientiane airport to our hotel was arranged through the company we booked the hotel through (hotel transfer as an additional extra). The information such as time and date and flight number were on the document. There was no one to pick us up though. We had prepaid this and so after many emails to that hotel booking company we received a refund. Because our bank charges currency exchange fees (as do all Australian banks) we still lose. Although teh taxi we did eventually grab after wasting too much time looking for our "booked" taxi was cheaper :) If it is not a busy airport I wouldn't bother with booking a transfer.

Oddly enough a few days later I was sent an email asking us to review the service so here you go.... FAIL.

11 de janeiro de 2014
Avaliação não solicitada
logotipo da Green Path Transfers

Resposta da Green Path Transfers

Hello Rebecca,

Extremely sorry about this, I have contacted our local supplier in Vientiane to see what occurred. We would also like to offer a US$100 voucher, valid for travel at any of our 400+ destinations around the world. Please just contact me directly (adrian@greenpathtransfers.com) in order to apply this for any future travel. Please let me know if there is anything else we can do to rectify this situation.

Apologies once again.

Kind Regards,
Adrian
CEO - Green Path Transfers

Avaliado com 5 de um total de 5 estrelas

Great Service

Hi
We arranged a car through Green Path Transfers on the 18th of December from the Seychelles airport to a yacht at the docks in Victoria, sure enough the driver was waiting for us and in 15 minutes we were on board the yacht. Great service and we will use Green Path again.

Stewart

28 de dezembro de 2013
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Arranged transfer did not show up

I arranged a airport transfer with the Green Path Transfers from the Seychells international airport to a resort for my family with pregnent wife and little daughter to avoid hassle after the over-night fight. When we came out to the arrival area, nobody was waiting for us and the arranged transfer was not there. I tried to call the emergency number on the confirmation voucher however the phone numbers were not in service. I had to bring my family to the taxi que. What a miserable start of Christmas holiday.
Later at the resort, I contacted the company and demanded a refund. I received an answer claiming that it was genuine mistake and saying the refund "will be arrnaged".
I still believe the Green Path Transfer, despite of good feedbacks from many people, could be an internet scam to collect money for nothing. I will have this idea until I got the refund, which I am not quite sure whether I will get it or not by when. I am preparing to contact the Tourism Board of Seychells to organize a help to get the refund.
I will never choose the Green Path Transfer ever again.

28 de dezembro de 2013
Avaliação não solicitada
logotipo da Green Path Transfers

Resposta da Green Path Transfers

Hello Steve,

I am extremely sorry with the experience you had in Seychelles. The transfer was refunded on the day you contacted us (21 December), so you should already have received it back into your account by now. Please contact me directly if you haven't yet received it. Our local supplier in the Seychelles was also very apologetic, and also offered a return transfer entirely free of charge by way of compensation for this mistake. We would also like to extend our own offer of a US$100 voucher, valid for any future travel in any of our 400+ cities around the world.

Apologies once again for your poor experience, I do hope that you take us up on our offer so that you can have a more pleasant experience with Green Path Transfers in future. Please advise if there is anything else I can do to rectify this situation.

Kind Regards,
Adrian Cordiner
CEO - Green Path Transfers

Avaliado com 3 de um total de 5 estrelas

Pre-booked green taxi, on-time and friendly.

The service was on-time and friendly. However, we booked for 1 infant too, therefore expecting a car seat but there was none. At the end of the day, this is just a pre-booked public taxi. The pre-booking is convenient and gives you some comfort as its all pre-paid, but you can't help feeling you could have saved the money and gone to the taxi rank. Take nothing away from the taxi drivers, on-time and friendly, no waiting, clean cabs.

15 de novembro de 2013
Avaliação não solicitada
logotipo da Green Path Transfers

Resposta da Green Path Transfers

Hello Peter,

Thank you for your review. You should definitely have been provided a baby car seat, and I will follow up with our partner in Barcelona to check why this was not provided. Your point about pricing has also been noted, and we are continually reviewing our pricing in all 400+ destinations around the world in order to provide what we believe is great value for money once convenience, comfort and safety are taken into account. I also appreciate your comments about the vehicles being on-time and friendly, and we hope you journey with us again in future.

Kind Regards,
Adrian Cordiner
CEO - Green Path Transfers

Avaliado com 5 de um total de 5 estrelas

Unbeatable

This was my third use of Greenpath in Los Angeles and they still don't miss a beat. Despite some confusion over the arrival terminal, Dean was there to greet me at LAX when I arrived from New York. There was heavy traffic on the drive to Hollywood, but good knowledge of the city allowed us to avoid most of it.

I've used a number of companies in many cities, but Greenpath in LA is unbeatable.

13 de novembro de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Prompt and efficient service at a good price

On our pick up at Ho Chi Minh City Airport we were delayed some considerable time while getting the visa. I was worried the driver may have left as I had no way to contact, but when we came out there they were which was heartening. On pickup from the Hotel, the driver was there at the time scheduled. Overall a great service for a good price.

28 de outubro de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No complains

I booked greenpathtransfers for my clients who travelled to Budapest. When asked how the transfer went, they said everything went well. No complains. I wouldn't hesitate to book my clients again with them.

23 de outubro de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service!

Our flight was delayed and the customs procedure took more than a hour, but the driver patiently waited for us. He tried to call me many times, but I couldn't pick up the phone. Still he never complained. The ride to the city was smooth and comfortable.

10 de setembro de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exemplary after sales service

I booked my transfer with Green Path Transfersat Ho Chi Minh city airport. It was the first time I was using Green Path Transfers
However, owing to last minute visa issues, I was not able to leave the airport.
I contacted Green Path to cancel my trip and requested a refund. They promptly refunded me, with no questions asked. After the visa-related stress I really appreciated this 5 star service.
I'll definitely be using Green Path Transfers again on my future travels.

10 de setembro de 2013
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

On time, good service, at was a little small.

Our flight arrived slightly early. Our driver was waiting for us with a sign as expected. She didn't speak a word of English but it didn't really make a difference and we were warned in advance. Her car was a Ford Focus 4 door hatchback. It was a little small for four grown men plus a driver. Her car was clean and she was a safe driver. She graciously declined any gratuity at the end of the journey. We're not sure why. The owner Adrian is an excellent communicator and was very helpful prior to our trip. Would definitely use again.

16 de agosto de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Green Path Transfers were outstanding!

Our transfers in Suva with Green Path Transfers were outstanding. They were there to pick us up on time with a smile, a lovely cold bottle of water and were incredibly friendly, giving us lots of information about Suva on the way. Thank you so much, we will be booking with you in the future.

8 de agosto de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The service was excellent.

The service was excellent. They arrived on time both ways and were helpful and friendly. Shame I cant speak more positively about the traffic in central KL!!

7 de agosto de 2013
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AMAZING transfer

Everything worked out AMAZING with the transfer for our holiday. Thank you so much. The driver was punctual and had the nicest car I've ever been in. All in all, I can't say enough good things about my experience.

5 de agosto de 2013
Avaliação não solicitada

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