Groupia Avaliações 507

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tom was absolutely brilliant and so helpful! He made the whole booking process really easy for me. He always responded to my questions straight away and was quick to help whenever I got stuck with any... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Benj was great! I had a LOT of changes to my original request. Bebj and his colleagues were just so helpful and nothing was a problem. Really grateful to them.

Avaliado com 5 de um total de 5 estrelas

Luke has made the booking very easy and quick , any accommodations needed were sorted in a prompt manner and was helpful with any other questions I had. Here’s hoping the rest of the booking is a smoo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tom from Gohen came back with a quote in less that 24hrs. He planned an itinerary which incorporated all the activities I wanted and 2nights accommodation for under the budget I gave. This has been th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Organização de Eventos e Cerimonial
  2. Empresa de Organização de Eventos
  3. Planejador de eventos
  4. Operador de turismo

Sobre Groupia

Escrito pela empresa

Group travel made easy.

Groupia are the UK's go-to group travel specialists having sent over 700,000 people off on memorable trips away since 2002.

We organise events in the UK, Europe, and the USA including stag parties, hen weekends, corporate events, golf trips, and more.

Our brands include:

• Groupia (Group Travel)
• GroupiaGolf (Golf Trips)
• GoHen (Hen Parties)
• StagWeb (Stag Parties)
• Company Away Days (Team Building)
• Groupia School Trips (School Trips)

We’re ABTOT-bonded which means you’re protected.

Send us a free enquiry through one of our websites today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on that next big group trip.

Informações de contato

  • 213 London Road East, Batheaston, BA1 7NB, Bath, Reino Unido

  • groupia.com

4,6

Excelente

O TrustScore é 4.5 de um total de 5

507 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy and very helpful

Easy and very helpful

12 de abril de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Ann!

Thank you for the 5-star review! ⭐

We really appreciate it! 🤩

Wishing you a sunny weekend! 😎

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Tom from GoHen so helpful

Tom from GoHen thank you for being so helpful and quick at sorting my event for my daughters hen party next year. Highly recommend

11 de abril de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Tracey!

Thank you for taking the time to leave Tom a 5-star review! 🤩

We know your daughter will have an amazing time on their hen do next year! 😎

Let the countdown begin! 🥂

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Golf Trip - Vilamoura

We were booking a last minute golf trip, we contacted Groupia and both Tom and Ellie were extremely helpful throughout. I couldn’t recommend booking through Groupia enough, very well communicated at every stage and easy once we arrived in Portugal with transfer, golf courses etc.

We only got back on Monday and are already looking to book for next year.

4 de abril de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Lewis!

Thank you so much for leaving us a 5-star review and recommendation! ⭐

We are so happy to hear that you had an amazing time golfing in Portugal thanks to Ellie and Tom! ⛳

And we can't wait to organise your next golf trip too! 🤩

Our experts will always be on hand to help you with the planning! 😎

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Helpful Tom

Tom was really helpful when booking our trip to Dublin

10 de abril de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Dan!

Thank you for leaving a 5-star review! ⭐

We'll let Tom know he's done great and can't wait to hear more about your Dublin party! 🥳

Give us a shout if you have any questions. 🤗

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Amazing communication

As its my first time planning a hen do I have been completely lost & have had so many questions to ask. Both Jamie (bath specalost) & stephine events manager,have responded in no time as well as explaining everything thoroughly in a professional manner. Thankyou for all your help.
Counting down the days until the hen!
Would definitely use again as well as recommend to friends.

9 de abril de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Hannah!

Thanks so much for the 5-star review and recommendation! ⭐

We'll pass them over to Steph and Jamie, and can't wait to hear how it all goes! 🥳

Hope you have a fantastic rest of the week and a phenomenal party! 💃

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Great hen weekend

Very easy to book online and the ability for each guest to pay individually was perfect! Hotel was beautiful and very accommodating. Escape rooms were a great activity and the whole group loved it. Vicki was our link with the company and she was always available online to deal with any queries. X

6 de abril de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey C!

Thanks so much for the 5-star review! 🤩

We'll pass it over to Vicki - she'll be happy to hear you had a blast! 🤗

Hope to see you back again soon for your next round of party! 🥳

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

My review

Lucy was very helpful throughout the whole process with the quotes she gave me and gave me plenty of information on the quotes which really helped when finally making the booking. Really pleased with the help she provided

4 de abril de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Aaron!

Thank you so much for the 5-star review and feedback! 🤩

We'll pass them over to Lucy - she's a star! 🌟

Hope you have a blast on your party and let us know how it goes! 🎉

Have an amazing weekend! 🍻

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

60th birthday celebration

Tom, was very efficient in getting back to me with a quote, and adjusted to suit our needs.

3 de abril de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey JBarbour!

Thank you so much for the 5-star review and feedback - we'll pass them over to Tom! 🤗

Hope to see you back again soon for your next round of party! 🍻

Wishing you all the best! 😎

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Tom was very helpful and very…

Tom was very helpful and very knowledgeable about Dublin, The whole booking process was very easy.

2 de abril de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Shell!

Thank you so much for leaving us a 5-star review! 🤩

We're happy to hear that you had an easy time planning your party with Tom and we'll pass your feedback over to him! 😊

Have an amazing rest of the week! 🍻

The Groupia Team

Avaliado com 1 de um total de 5 estrelas

Lies to secure booking

Stay away from this company! They lie to get you to book and then go back on their assurances.
We booked on the assurance we could change the karaoke to a silent disco.
We have now been told they cannot do that. The first lie was because of the location. However then said they could do it for £150.
False promises to secure the booking. You have missold the package which breaks T&Cs of sale.
It is not the customers issue that your team did not change this at point of booking and are now saying its too late. That is an admin company error. This is not "misscommunication"
You should be honouring what you promised and taking the hit on your commission.
Appalling company, appealing service.

26 de março de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hi Amanda,

Thank you for taking the time to leave a review – we’re sorry to hear you have had a disappointing experience with us.

When your Lead Organiser, Taylor, originally enquired, the enquiry was for Karaoke Hire.

Taylor expressed interest in changing this to a Silent Disco, but it was explained that we didn’t yet have this product in the Oxford area. We would, however, be looking to get this set up over the coming weeks, so if she wanted to change this later down the line this could be possible as long as any changes are made before your final balance deadline on the 03/03/24.

Unfortunately, when Taylor reached out to make these changes it was the 15/03/24 and therefore too late for any amendments to be made as the final balance deadline had passed and everything had been confirmed with suppliers.

I understand that this was frustrating for your group, so we offered to book the Silent Disco for you at a heavily discounted rate of £100 (£7 per person), so you can proceed with both activities – we are waiting on Taylor to confirm how she wishes to proceed, but please rest assured we are committed to helping you all have a fantastic weekend.

Once again, I am sorry for any disappointment caused and we will wait to hear from Taylor regarding how you wish to proceed.

Thanks,

The GoHen Team

Avaliado com 5 de um total de 5 estrelas

Very helpfull..and very easy to deal…

Very helpfull..and very easy to deal with.always updating you on offers available

26 de março de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Frank!

Thanks for leaving us a 5-star review! 🤩

We're glad to hear that you like our offers and services - we always aim to provide the best deals and experiences to our clients! 😊

Hope you have an amazing week ahead! 🍻

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Very easy to create the quote

Very easy to create the quote, and received the details back very quickly. Was contacted by Luke and asked if I needed any more assistance from him which was helpful.

26 de março de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Billie!

Thanks for the 5 stars! ⭐

We're happy to hear that you've had a positive experience when planning your party with us! 🤩

You can always reach out to us if you have any further questions and we'll be more than happy to help! 🍻

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Very efficient support and they have…

Very efficient support and they have been really helpful making tweaks to my booking when needed. Would recommend!

25 de março de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Caitlin!

Thanks for leaving us a 5-star review and recommendation! ✨

We really appreciate them and will pass them over to our teams! 😊

Have an amazing week ahead! 🥂

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Thank you Groupia!

Really great company to do business with. Carmen was knowledgeable and always at the end of a message to answer any questions. We had a great hen weekend in Dublin 😊.

Thank you Groupia!

22 de março de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Lisa!

Thanks so much for the 5-star feedback! ✨

We're glad you had an amazing time in Dublin and will pass your review over to Carmen! 😊

Have a lovely rest of the week! 🥂

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

So far so good!!

So far so good!!
Natalie is a delight and has answered all of my questions promptly, professionally and politely!
I’m very excited for our event and am positive that if we need anything, Natalie will continue to be there for us like she has been already.
I find, more recently, customer service in a lot of places is full of grumpy people who make you feel like a burden..Natalie is THE COMPLETE OPPOSITE! It’s a breath of fresh air communicating with her xxx

20 de março de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Louise!

Thanks so much for the AMAZING 5-star review! ⭐

We can't wait to pass it over to Natalie - it will make her day just like it made ours! 😍

We're sure your party will be fantastic - we'd love to hear all about it! #GoHen

Hope you have a fantastic weekend ahead! 🥂

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Easy Booking process

Easy Booking process , very organised , ability to split the cost for each individual to make their own payments the company are very responsive and efficient

19 de março de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Laura!

Thanks so much for the 5-star review! ⭐

We appreciate it and are glad you enjoyed using our services! 🥰

Let us know if you have any questions and our fantastic teams will always be happy to help! 😎

Hope you have a fantastic week ahead! 🥳

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Fantastic communication

Fantastic communication, everything is clear.
Lots of different activities to choose from.
Tom was really great with answering questions and explaining the next steps.
As a group we were impressed with the way each of us were in control of our own payments, so it don't all fall on one person.
Thanks to all the team at Go Hen 😊 xx

13 de março de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Mrs T Ganley!

Thank you so much for the 5-star review! 🤩

We are so happy to hear you've enjoyed our variety of activities and services, and we'll let Tom know he's been a star! ⭐

Wishing you a fantastic party 🎉 - let us know how it all goes! #GoHen

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Very helpful and quick responses.

Very helpful and quick responses.

13 de março de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Kerri!

Thanks for the 5-star review! ⭐

Glad to hear that you're satisfied with our services! 🤩

Hope you have a fantastic weekend! 🤗

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

Very Helpful

That Luke was willing to help with all aspects of the quote

14 de março de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Louise!

Thank you for the 5-star review! ⭐

We'll happily pass it over to Luke! 😎

Hope you have a fantastic weekend ahead! 🤗

The Groupia Team

Avaliado com 5 de um total de 5 estrelas

They helped me out a lot and did not…

They helped me out a lot and did not put any pressure on me to book until I was ready

12 de março de 2024
Avaliação não solicitada
logotipo da Groupia

Resposta de Groupia

Hey Lee!

Thanks so much for the 5-star review! 🤩

We're glad to hear that you had a stress-free time planning your party with us! 🤗

Give us a shout if you need any help organising your next round of celebrations! 🍻

The Groupia Team

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